A Child Support Agent assesses child support cases for the court and determines the amount of financial support that is needed. Typical job duties are listed on the Child Support Agent Resume as – interviewing parents and relatives, making recommendations for the amount of money a parent is obligated to provide, reviewing court documents and other records, working with child support attorneys and family services, making sure the child receives proper financial support, enforcing the child support requirements, making sure the parents pay the set amount, conducting initial reviews of child support cases, enforcing medical orders and locating absent parents, monitoring payment performance and reviewing payment records, and investigating court cases.
To carry out the daily responsibilities, the following skills are needed – exceptional multitasking skills, the ability to comprehend complex rules and understand the court system and legal proceedings, strong work ethic, the ability to communicate easily with the public; and knowledge of child support regulations, and the systems and the processes used in the child support service department. Education requirements vary based on the state, however, a degree in legal assisting is most common.
Objective : Dedicated Child Support Agent with two years of experience in case management and enforcement. Skilled in interviewing clients, conducting paternity tests, and ensuring compliance with child support orders. Committed to maintaining confidentiality while effectively supporting families in need. Eager to leverage my skills in a dynamic environment focused on child welfare.
Skills : Data Management Software, Financial Analysis, Child Support Enforcement, Case Management
Description :
Conducted interviews with non-custodial parents via phone and in-person to gather necessary information.
Scheduled and facilitated paternity testing to establish parentage accurately.
Responded promptly to telephone inquiries and assisted walk-in clients with their needs.
Facilitate child support case management and enforcement processes.
Ensured confidentiality and security of sensitive case information at all times.
Collaborated with legal representatives to prepare documentation for court hearings.
Maintained detailed case notes and updated records in the ACTS system.
Experience
0-2 Years
Level
Entry Level
Education
B.S. Criminal Justice
Child Support Case Manager Resume
Objective : Compassionate Child Support Case Manager with two years of experience in case management and enforcement. Proficient in conducting client interviews, executing paternity tests, and ensuring adherence to support orders. Dedicated to protecting client confidentiality while effectively assisting families. Looking to apply my expertise within a committed team focused on child welfare.
Skills : Client Interviewing, Case Management Software, Court Procedures, Record Keeping, Team Collaboration
Description :
Managed client information entry and coordinated case transfers efficiently.
Conducted thorough interviews to assess child support service needs.
Initiated and tracked case accounts to ensure timely updates.
Executed location efforts in compliance with federal and state regulations.
Processed child support payments and adjustments accurately within the system.
Registered cases with DFCS, including custodial and non-custodial parents.
Maintained meticulous records to support case management and reporting.
Experience
0-2 Years
Level
Junior
Education
B.S. Social Work
Child Support Agent Resume
Headline : Experienced Child Support Agent with 7 years in case management and enforcement, adept at ensuring compliance with child support orders and managing complex caseloads. Proven ability to locate absent parents and negotiate settlements effectively. Passionate about supporting families while maintaining confidentiality and upholding legal standards in child welfare.
Skills : Draft Child Support Plans, Community Resources, Child Development Knowledge, Emotional Intelligence, Advocacy Skills, Time-sensitive Decision Making
Description :
Managed an assigned caseload to ensure compliance with court-ordered child support obligations and state guidelines.
Monitored cases for delinquencies, initiating enforcement actions such as license suspensions and contempt proceedings.
Utilized various resources to locate absent parents, including employment records and state locator services.
Performed audits and reconciled accounts to ensure accurate financial management.
Assisted attorneys during court proceedings, documenting all actions taken.
Negotiated settlements with non-custodial parents to resolve disputes effectively.
Maintained comprehensive case files and records to support enforcement actions.
Experience
5-7 Years
Level
Senior
Education
B.S. Criminal Justice
Child Support Enforcement Officer Resume
Summary : With a decade of comprehensive experience in child support enforcement, I excel in case management, ensuring compliance, and fostering collaboration among stakeholders. My adept negotiation skills and commitment to confidentiality empower families while upholding legal standards. Eager to contribute my expertise to a dedicated team focused on enhancing child welfare.
Skills : Conducting Child Support Evaluations, Case Management And Coordination, Data Entry Skills, Financial Analysis, Interpersonal Skills, Negotiation Skills
Description :
Investigated and located absent parents using various sources including tax records and law enforcement databases.
Addressed participant inquiries and concerns, providing timely and accurate information.
Generated and managed comprehensive reports on case statuses and enforcement actions.
Negotiated payment plans and settlements with non-custodial parents to ensure compliance.
Maintained meticulous payment records and financial documentation for effective tracking.
Experience
7-10 Years
Level
Management
Education
B.S. Criminal Justice
Child Support Agent Resume
Summary : Accomplished Child Support Agent with 10 years of experience in case management and enforcement. Expertise in negotiating support agreements, ensuring compliance, and managing complex caseloads while maintaining confidentiality. Dedicated to empowering families and ensuring child welfare through effective collaboration with legal and community stakeholders.
Managed high-volume calls, providing case-specific information and support to clients.
Updated client records and directed inquiries to appropriate departments for resolution.
Coordinated with local office agents to facilitate case discussions and transfers.
Communicated with local office managers regarding case updates and documentation requests.
Maintained accurate case information based on client submissions.
Utilized sound judgment to make decisions in the best interest of clients and children.
Monitored case progress and ensured timely follow-up on pending actions.
Experience
10+ Years
Level
Executive
Education
BASW
Child Support Specialist Resume
Objective : Results-oriented Child Support Specialist with 5 years of experience in case management and enforcement. Proficient in conducting client interviews, facilitating paternity testing, and ensuring compliance with support orders. Passionate about promoting child welfare while maintaining confidentiality and fostering family stability. Ready to leverage my expertise to enhance support services for families in need.
Conducted comprehensive interviews with custodial and non-custodial parents to assess financial situations and support capabilities.
Collaborated with legal teams to prepare case files and provide necessary documentation for court proceedings.
Facilitated DNA testing for establishing paternity in contested cases, ensuring compliance with legal standards.
Educated parents on child support regulations and procedures to promote understanding and compliance.
Recommended cases for prosecution, supporting attorneys in preparing for court appearances.
Testified in court as required, effectively communicating case details to judges and attorneys.
Maintained strict confidentiality in all dealings, ensuring compliance with privacy regulations.
Experience
2-5 Years
Level
Consultant
Education
B.A. Social Work
Child Support Agent Resume
Objective : Dedicated Child Support Agent with over 5 years of experience in managing child support cases, ensuring compliance with state regulations, and facilitating communication between custodial and non-custodial parents. Proven ability to resolve disputes, collect payments, and provide resources to families, fostering a supportive environment for children's welfare.
Skills : Interpersonal Communication Skills, Data Analysis And Reporting, Document Management, Legal Documentation Processing, Attention To Detail, Confidentiality Practices
Description :
Established child support orders and ensured compliance with legal requirements.
Presented cases in court, advocating for the best interests of children and custodial parents.
Conducted daily client meetings to gather information for case investigations and support determination.
Managed customer service inquiries and collection calls, resolving issues effectively.
Processed all legal documentation, ensuring accuracy and compliance with regulations.
Maintained organized filing systems for case documentation and financial records.
Verified insurance coverage with relevant companies to support case management.
Experience
0-2 Years
Level
Fresher
Education
BASW
Child Support Investigator Resume
Headline : Detail-oriented Child Support Agent skilled in case management and conflict resolution. Experienced in enforcing child support orders, conducting investigations, and collaborating with legal entities to ensure fair outcomes. Committed to promoting the best interests of children while maintaining professional relationships with families.
Skills : Interpersonal Communication, Regulatory Knowledge, Public Speaking, Cultural Competence, Resource Coordination, Documentation Skills
Description :
Conducted comprehensive investigations to verify financial data and locate non-custodial parents.
Calculated and monitored child support payments, ensuring accurate adjustments and compliance.
Documented case details in the system, maintaining up-to-date records for effective case management.
Provided expert guidance to clients on child support processes and legal obligations.
Managed a diverse caseload, prioritizing cases based on urgency and complexity.
Prepared legal documents for court proceedings, including petitions and case summaries.
Collaborated with state agencies to enhance child support enforcement efforts.
Experience
5-7 Years
Level
Senior
Education
B.S. in CJ
Child Support Agent Resume
Objective : Results-focused Child Support Agent with 5 years of experience in case management and enforcement. Expert in facilitating communication between custodial and non-custodial parents, ensuring compliance with support orders. Committed to protecting client confidentiality while effectively navigating complex family dynamics. Looking to bring my dedication and skills to a team that prioritizes child welfare.
Skills : Case Management Skills, Court Documentation, Problem-solving, Time Management, Client Communication, Conflict Resolution
Description :
Communicated with clients and their relatives to verify information necessary for case processing.
Collaborated with legal teams to strategize case approaches and ensure compliance.
Oversaw paternity testing procedures and coordinated with medical professionals.
Successfully located absent parents through investigative research and database checks.
Provided case status updates to custodial and non-custodial parents, ensuring transparency.
Conducted intake interviews, gathering essential information and explaining support services.
Maintained accurate records in the Automated Collection and Tracking System (ACTS).
Experience
2-5 Years
Level
Junior
Education
BSCJ
Child Support Agent Resume
Summary : Results-driven Child Support Agent with a strong background in financial analysis and case documentation. Adept at tracking payments, addressing non-compliance issues, and providing guidance to parents on their rights and responsibilities. Focused on achieving timely resolutions and enhancing the well-being of children through effective support systems.
Skills : Case Coordination Skills, Customer Service, Legal Terminology, Cultural Sensitivity, Confidentiality
Description :
Conducted comprehensive interviews with non-custodial parents to explain their obligations and rights regarding child support.
Utilized various resources to verify the location of non-custodial parents, ensuring effective enforcement of support orders.
Analyzed reports from the ACTS system for accuracy and determined appropriate actions based on findings.
Educated clients on laws and procedures related to child support, paternity establishment, and medical insurance options.
Assessed cases and referred clients to appropriate agencies, facilitating access to additional resources.
Reviewed and resolved paternity issues by determining the most suitable methods for establishing paternity.
Provided counseling to clients regarding child support laws, ensuring they understood their rights and available options.
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