Claims Associate Resume Samples

A Claims Associate will evaluate claims and investigate all details related to the insured client. The most common work activities listed on the Claims Associate Resume include – ensuring applicable coverage to individual after investigating and evaluating claims and policy information, performing interviews and gathering all statements, investigating and making reports, evaluating progress for all claims, coordinating with team leader and attorneys; maintaining records of all benefits, resolving issues, managing and distributing all incoming mails, performing research on all claims; and informing claimants about denial on claims.

The most common qualifications needed for the job include – researching skills, investigation skills, negotiation skills, attention to details, knowledge of insurance claims, procedures and policies; ability to conduct and investigate claims, and proficiency in meeting targets. A high school diploma or a college degree in insurance studies is underlined on successful resumes.

Looking for drafting your winning cover letter? See our sample Claims Associate Cover Letter.

Claims Associate Resume example

Claims Associate Resume

Objective : Enthusiastic Claims Associate with two years of experience in processing insurance claims while ensuring compliance with regulations. Adept at managing claims inquiries and collaborating with clients to facilitate timely resolutions. Committed to delivering exceptional customer service and improving operational efficiency. Eager to leverage my skills in a dynamic team environment.

Skills : Claims Documentation, Data Analysis, Customer Communication, Accurate Data Entry

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Description :

  1. Processed insurance claims efficiently, ensuring compliance with company policies and regulations.
  2. Reviewed claim submissions for accuracy and completeness, minimizing processing delays.
  3. Communicated with clients to gather necessary information and clarify claim details.
  4. Analyzed claim data to identify trends and potential fraud indicators.
  5. Collaborated with underwriters and adjusters to resolve complex claims issues.
  6. Achieved recognition for consistently exceeding 90% service expectations.
  7. Provide updates on process changes to team members, leading to improved performance metrics and reduced call handling time.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
A.S. in BA


Claims Associate - Group Specialist Resume

Objective : Accomplished Claims Associate with over five years in the insurance sector, specializing in efficient claims processing and compliance. Proven track record in resolving client inquiries and enhancing operational workflows. Dedicated to delivering high-quality service and fostering strong relationships with stakeholders, aiming to contribute positively to a dynamic team.

Skills : Proficient In Claims Management Software, Advanced Data Analysis And Reporting, Communication Skills, Time Management, Analytical Skills

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Description :

  1. Processed salvage claims for vehicle owners, ensuring compliance with established guidelines and authority.
  2. Facilitated all necessary documentation for accurate vehicle title branding and transfer.
  3. Secured essential information to finalize titlework and resolve salvage handling efficiently.
  4. Initiated timely payments to vehicle owners as directed by claim handlers.
  5. Provided expert guidance to clients on navigating automotive claims and completing paperwork.
  6. Completed legal documentation for title transfers, adhering to state-specific regulations.
  7. Developed solutions to expedite the removal of vehicles from salvage vendor lots with incomplete documentation.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AABA


Claims Associate Resume

Objective : Driven Claims Associate with two years of experience in efficiently processing insurance claims and ensuring regulatory compliance. Skilled in managing inquiries and facilitating effective communication between all stakeholders. Passionate about enhancing customer satisfaction and streamlining claims operations to achieve optimal outcomes.

Skills : Property And Casualty Claims Management, Fraud Detection, Report Writing, Insurance Terminology, Quality Assurance, Follow-up Skills

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Description :

  1. Engaged with policyholders, attorneys, and medical providers to gather necessary information for claims processing.
  2. Served as the primary contact for inquiries, providing timely and accurate responses to all parties involved.
  3. Validated accident details and assessed policy coverage to ensure compliance with regulations.
  4. Negotiated settlements for claims with no injuries, ensuring mutual agreement among involved parties.
  5. Identified and escalated suspicious claims for further investigation, safeguarding against fraudulent activities.
  6. Maintained detailed records and follow-up on claims to expedite resolution and closure.
  7. Evaluated claims for shared negligence and formulated denial letters when applicable.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
AAS

Senior Claims Associate Resume

Headline : Results-oriented Senior Claims Associate with 7 years of experience in managing complex insurance claims and ensuring compliance with industry regulations. Proficient in negotiating settlements and enhancing operational workflows. Committed to delivering superior customer service while fostering strong stakeholder relationships to drive organizational success.

Skills : Claims Regulatory Compliance, Claims Documentation Management, Claims Analysis And Evaluation, Risk Assessment And Mitigation, Customer Relationship Management, Conflict Resolution And Negotiation

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Description :

  1. Analyzes and manages complex claims by investigating information to determine exposure and develop action plans for timely resolution.
  2. Evaluates liability and negotiates settlements within designated authority.
  3. Calculates and processes benefits due, ensuring timely claim payments and adjustments.
  4. Prepares necessary state filings in compliance with statutory limits.
  5. Oversees litigation processes, ensuring efficient claims resolution.
  6. Coordinates vendor referrals for additional investigations and litigation management.
  7. Acts as a liaison between clients, attorneys, and medical providers to facilitate claims processing.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
B.S. in BA

Claims Associate Resume

Objective : Results-focused Claims Associate with two years of experience in processing and managing insurance claims. Proven ability to analyze claim details, ensuring compliance and accuracy while facilitating timely resolutions. Committed to enhancing client satisfaction through effective communication and problem-solving skills, eager to contribute to a collaborative team environment.

Skills : Claims Processing Software, Negotiation Skills, Multi-tasking, Empathy, Team Collaboration, Conflict Resolution

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Description :

  1. Processed customer claims and ensured compliance with company policies and industry regulations.
  2. Handled inquiries related to claims status, providing timely updates to clients and stakeholders.
  3. Reviewed and analyzed claim documentation for accuracy and completeness.
  4. Collaborated with vendors and suppliers to resolve discrepancies and facilitate smooth claims processing.
  5. Maintained organized records of all claims and communications, ensuring easy retrieval and audit compliance.
  6. Trained new team members on claims processes and compliance standards.
  7. Assisted management in identifying areas for operational improvement within the claims department.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. in Bus. Admin.

Insurance Claims Associate Resume

Summary : Experienced Insurance Claims Associate with a decade of expertise in managing complex claims processes and ensuring regulatory compliance. Proficient in analyzing claim details, resolving inquiries, and enhancing customer satisfaction through effective communication. Passionate about driving operational efficiency and delivering exceptional service within collaborative environments.

Skills : Report Generation, Product Knowledge, Workflow Management, Critical Thinking

Insurance Claims Associate
 Resume Example
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Description :

  1. Maintained detailed records of claims activities and communications for audit purposes.
  2. Evaluated claim evidence to develop actionable plans that led to favorable outcomes for clients.
  3. Managed inquiries from insured parties and legal representatives, providing timely and accurate information.
  4. Conducted follow-ups with insured individuals regarding premium and deductible payments to ensure compliance.
  5. Reconciled discrepancies between data in the collection system and accounting records.
  6. Provided comprehensive responses to customer inquiries about deductibles and coverages.
  7. Collaborated with cross-functional teams to enhance claims processing efficiency.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.S.B.A.

Claims Associate Resume

Objective : Ambitious Claims Associate with over five years of experience in the insurance industry, specializing in claims processing and compliance. Proven ability to resolve client inquiries efficiently while enhancing operational processes. Focused on delivering exceptional service and fostering collaborative relationships to drive positive outcomes within a dynamic team environment.

Skills : Microsoft Word, Document Editing, Claims Filing, Claims Processing, Insurance Knowledge, Regulatory Compliance

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Description :

  1. Reviewed and processed third-party claims, ensuring compliance with regulatory requirements.
  2. Addressed client inquiries regarding claim status and payment details, providing timely updates.
  3. Resolved disputes and appeals related to claim denials or adjustments.
  4. Interpreted plan provisions to guide clients effectively.
  5. Authorized medical treatments in alignment with client policies and guidelines.
  6. Communicated benefit and coverage information clearly to clients.
  7. Maintained up-to-date knowledge of industry regulations and best practices.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. in BA

Auto Claims Associate Resume

Objective : Seasoned Auto Claims Associate with two years of hands-on experience in processing and managing insurance claims efficiently. Skilled at assessing claim validity, ensuring compliance, and providing outstanding customer service. Passionate about streamlining claims processes and fostering positive relationships with clients and stakeholders to achieve timely resolutions.

Skills : Claims Management Software, Record Keeping, Decision Making, Technical Proficiency, Adaptability, Interpersonal Skills

Auto Claims Associate
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Description :

  1. Evaluates and processes auto insurance claims, ensuring compliance with company policies and state regulations.
  2. Communicates effectively with claimants, clients, and medical contacts to gather necessary information and facilitate timely resolutions.
  3. Maintains accurate documentation and coding of claims files to support audit requirements.
  4. Identifies discrepancies in claims and resolves issues promptly to minimize delays.
  5. Collaborates with team members and supervisors on complex claims for optimal outcomes.
  6. Monitors reserve accuracy and adjusts claims as necessary based on ongoing assessments.
  7. Provides exceptional customer service by addressing inquiries and concerns with professionalism.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BBA

Claims Associate Resume

Objective : Motivated Claims Associate with two years of dedicated experience in processing and evaluating insurance claims. Proficient in ensuring compliance with regulations and providing comprehensive support to clients. Committed to enhancing operational efficiency and delivering outstanding service in a fast-paced environment.

Skills : Data Entry, Attention To Detail, Problem Solving, Training Skills, Sales Skills, Telephone Etiquette

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Description :

  1. Handled incoming calls regarding new and existing auto and home claims, ensuring accurate information capture.
  2. Provided exceptional support to clients by adhering to established call processes and procedures.
  3. Documented all relevant details in the claims system to comply with state regulations.
  4. Conducted audits and provided timely feedback to enhance team performance.
  5. Managed projects aimed at improving claims accuracy and efficiency.
  6. Utilized resources effectively to minimize client hold times and enhance service delivery.
  7. Supported cost management initiatives through proactive claims mitigation strategies.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. in BA

Senior Claims Associate Resume

Headline : Seasoned Senior Claims Associate with 7 years of experience in managing intricate insurance claims and ensuring regulatory compliance. Expert in optimizing claims processes and fostering effective communication with clients to achieve timely resolutions. Passionate about enhancing customer satisfaction and driving operational efficiency through innovative solutions.

Skills : Claims Analysis, Research Skills, Policy Interpretation, Customer Service Excellence

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Description :

  1. Conducted thorough investigations of auto claims, ensuring accurate liability determinations.
  2. Reviewed and evaluated claims in compliance with state-specific regulations and guidelines.
  3. Managed the transition from a zone claim process to an enterprise-level claims handling system.
  4. Adapted quickly to evolving policies and procedures to maintain high standards of service.
  5. Created and implemented a team collaboration template to enhance communication and morale.
  6. Identified process inefficiencies and proposed actionable solutions to streamline operations.
  7. Submitted innovative process improvements that were adopted company-wide, saving significant time.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
B.S. in BA

Claims Associate Resume

Objective : Dynamic Claims Associate with two years of experience in processing insurance claims and ensuring adherence to regulatory standards. Proven ability to resolve client inquiries efficiently while enhancing workflow processes. Focused on delivering high-quality service and fostering positive relationships, eager to contribute to a collaborative team environment.

Skills : Claims Administration And Processing, Client Relations, Database Management, Time Tracking, Organizational Skills

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Description :

  1. Evaluated and processed medical claims, ensuring compliance with eligibility requirements.
  2. Determined payment responsibilities for claims involving military medical facilities and civilian care.
  3. Completed claims processing accurately and within established turnaround times.
  4. Communicated with patients and providers to obtain necessary medical records and documentation.
  5. Managed medical records transfer between facilities to maintain accurate patient histories.
  6. Handled authorization denials and adjustments efficiently.
  7. Processed complex claims using specialized product knowledge while adhering to standard plan components.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. in BA

Claims Associate - Adjuster Resume

Objective : Results-oriented Claims Associate with five years of expertise in managing insurance claims and ensuring compliance with industry regulations. Skilled in analyzing claims, resolving client inquiries, and streamlining processes for improved efficiency. Committed to delivering exceptional service and fostering strong relationships with clients and stakeholders in a fast-paced environment.

Skills : Strong Work Ethic, Customer-centric Approach, Proficient Written Communication, Documentation Skills, Effective Time Management, Dependable And Adaptable

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Description :

  1. Processed insurance claims and assessed damages to determine claim validity and compliance with policies.
  2. Communicated with clients to gather necessary documentation and resolve inquiries promptly.
  3. Maintained accurate records of claims, ensuring timely updates and compliance with regulatory standards.
  4. Collaborated with internal teams to enhance claims processing efficiency and customer service.
  5. Analyzed claims data to identify trends and areas for process improvement.
  6. Monitored and reported on claim statuses, ensuring clients were informed throughout the process.
  7. Provided training and support to junior team members on best practices in claims management.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S.B.A.

Claims Associate Resume

Objective : Proficient Claims Associate with over five years of experience in managing and processing insurance claims. Skilled in compliance verification, client communication, and resolving inquiries efficiently. Committed to enhancing operational workflows and ensuring client satisfaction through effective service delivery. Seeking to leverage expertise in a collaborative environment to drive positive outcomes.

Skills : Financial Acumen, Process Improvement, Claim Evaluation, Claim Settlement, Statistical Analysis, Case Management

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Description :

  1. Managed the full lifecycle of insurance claims, ensuring compliance with industry regulations.
  2. Analyzed claim details to determine validity and appropriate resolutions.
  3. Communicated effectively with clients to provide updates and resolve inquiries.
  4. Collaborated with internal teams to streamline claims processing workflows.
  5. Monitored claim status and ensured timely resolutions to enhance customer satisfaction.
  6. Conducted training sessions for new staff on claims processing procedures.
  7. Maintained accurate records to support audits and reporting requirements.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. in BA

Claims Associate - Audit Specialist Resume

Headline : Proficient Claims Associate with 7 years of experience in auditing and processing insurance claims. Expertise in ensuring compliance with industry regulations and optimizing claims workflows. Aiming to leverage analytical skills and attention to detail to enhance operational efficiency and client satisfaction within a dynamic team environment.

Skills : Bilingual Communication, Claims Investigation, Risk Assessment, Customer Advocacy, Claim Review, Stress Management

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Description :

  1. Managed the recovery of subrogation funds for damages related to foreclosed properties.
  2. Processed property damage claims for various stakeholders, ensuring compliance with policy limitations.
  3. Conducted thorough reviews of damages to determine covered losses.
  4. Filed police reports and completed proof of loss forms for lenders.
  5. Pursued damage claims post-determination of insurance carrier, enhancing recovery rates.
  6. Monitored claims files to identify and request additional necessary information.
  7. Successfully rebutted claim denials, recovering insurable losses in accordance with policy language.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
B.S.B.A.

Claims Associate Resume

Objective : With two years of dedicated experience as a Claims Associate, I excel in processing insurance claims and ensuring compliance with industry standards. My strong communication skills facilitate effective client interactions, while my commitment to accuracy drives operational efficiency. I am eager to contribute to a collaborative team environment and enhance customer satisfaction through timely resolutions.

Skills : Microsoft Office Suite, Excel Data Analysis, Effective Communication, Legal Knowledge, Outlook Email Management

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Description :

  1. Process and assess insurance claims, ensuring compliance with regulatory standards and company policies.
  2. Maintain accurate records and documentation to support claims processing and client inquiries.
  3. Draft professional correspondence to update clients on claim status and indemnity payments.
  4. Assist in resolving client inquiries and disputes, fostering strong customer relationships.
  5. Collaborate with various departments to streamline administrative tasks and improve operational workflows.
  6. Conduct quality control checks on claims to minimize inaccuracies and enhance service delivery.
  7. Utilize diary management systems for effective tracking and follow-up of claims.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B.S. in BA