A Client Administrator provides excellent client service. While the job duties and responsibilities vary from setting to setting, the following duties are core and listed on the Client Administrator Resume as – coordinating projects with our clients facing teams; preparing and assisting with client communications; understanding and administering our risk management process; working as a part of the team member, taking direction from the team leader and team manager; managing the demands of the clients; sharing ideas and best practice with colleague and peers; learning new tasks and taking on new or additional responsibilities as needed.
Summary of skills that highlight a resume includes the following – the ability to perform multiple tasks; good communication skills; attention to details; punctual, flexibility and responsiveness; pragmatic in approach; and professional qualification as needed. A Degree is not essential for this role, however, possessing one will be useful.
Headline : Results-driven Client Administrator professional with proven managerial/customer service skills and the keen ability to drive organizational objectives. A strong planner, self-starter, and problem solver who readily adapts to change works independently as well as cohesively, and exceeds expectations.
Skills : Type 45 Wpm With 10-key, Microsoft Office Suite, Prime Suite, Infinity, and Data Entry.
Description :
Attentively greeted and welcomed clients and patients, ensure all necessary paperwork is accurately completed for the check-in process, the complete check-in process.
Followed the company placed guidelines to construct a patient chart.
Collected signatures on all appropriate paperwork and collect payment for services on the correct account, posting payment on account.
Ensured clients understand the payment process and hospital policies while projecting a warm and compassionate demeanor.
Answered all incoming calls, placing outgoing calls as needed, organizing the medical records once completed, filing the record in the proper order as deemed by company mandate, maintain filing of all medical records in an organized and efficient manner.
Communicated with referring hospitals and family practices for proper medical record transfers, faxing records to correct referring hospitals or practices.
Worked with doctors and technicians and resolving client conflict should it arise as well as conflict within the workplace.
Experience
5-7 Years
Level
Executive
Education
Associate in Science
Client Administrator Resume
Summary : As a veteran in the group insurance industry, having valuable experience in all aspects of the implementation and administration of employee benefit plans. Experience covers all lines of group insurance including Medical, Dental Insurance, Vision, Prescription Drugs, Flexible Spending Accounts, Life, Stop Loss, Short, and Long Term Disability.
Skills : Microsoft Office, Customer Service, Data Entry, Computer.
Description :
Responsible for administration, implementation, and day-to-day activities for assigned book of business.
Researched, analyzed, and implemented creative solutions to client-specific problems.
Coordinated the Account Management Team (AMT) which generally met at least once a week.
Communicated policy and procedure changes to customers as well as legislative changes.
Coordinated all activities required to successfully install new business and plan revisions.
Maintained internal benefit plan systems.
Ensured delivery of customer communication materials (ID cards, provider directories, enrollment kits, member materials, etc.).
Experience
10+ Years
Level
Senior
Education
BS in Accident & Health Agent
Client Administrator Resume
Summary : Excellent customer care and service. Experienced sales professional Highly articulate and effective at communication (electronic, written, and verbal) Proven to be responsible and dependable with the ability to provide collaborative solutions to problems in the workplace.
Skills : SAP Business Objects - Daily Uses Custom Ad Hoc Reports.
Description :
Built client relationships, resolving complex issues, and winning customer loyalty.
Used Business Intelligence tools such as SAP's Business Objects to improve decision-making and results.
Created interactive dashboards that contain charts and graphs for visualizing data.
Used data and statistics and leveraging technology to enhance performance.
Monitored and audited key performance indicators (KPIs) to define and measure progress toward organizational goals.
Completed ad hoc reports as requested by clients; building custom reports from the database warehouse to the exact needs of the client.
Audited the client's profile and creates standard operating procedures.
Experience
10+ Years
Level
Senior
Education
MS in HRD
Client Administrator Resume
Summary : Adaptable and dependable IT professional with 10 years of experience at a Fortune 500, R&D, and Manufacturing Company. Extensive Desktop setup, support, and training experience. Excellent interpersonal skills in communicating how to make changes and fix problems that our employees, customers, or users are facing.
Skills : Microsoft Office, Facilitating, COmmunication.
Description :
Technical support for users in multiple departments both onsite and remote.
Responsible for purchasing software licenses, systems, and peripherals.
Maintained inventory of hardware and software for the departments oversee.
Responsible for rolling out Office 365 along with MS Office 2013 to a Pilot group of users.
Responsible for setting up multiple conference rooms for meetings, training, etc.
Provided computer training for new and existing users.
Troubleshoot hardware, software, smartphone, and network issues.
Experience
7-10 Years
Level
Management
Education
BS in MIS
Client Administrator Resume
Summary : Seeking an administrative Client Administrator position in which one can use organizational and communication skills in a challenging environment.
Delivered client project materials, comprising of hard drives, CDs, or documents hard copies.
Received, recorded, and coordinated numerous incoming jobs, prioritizing orders in terms of criticality.
Closed over 3,000 support tickets over the last 18 months.
Made sure monthly patches are applied to all machines and troubleshoot any issues.
Provided proactive suggestions for plan revisions, managed care strategies, and claim cost control, in conjunction with the AMT.
Investigated and provided closed-loop resolution to customer problems, logs all inquiries in ARI systems.
Processed fleet database changes, duplicate material requests, and activation/deactivation of fuel card PINs per client parameters.
Experience
7-10 Years
Level
Management
Education
Associate of Arts
Client Administrator Resume
Summary : Over 12+ years of financial and accounting management positions within the Banking and Public Accounting industries. High focus on accurate and timely internal and external reporting and leadership competencies.
Skills : MS Office, Multitasking, Management.
Description :
Coordinated with attorneys and clients to prepare legal documents and handled highly confidential documentation.
Ensured timely delivery and receipt of confidential information.
Proofread files for any missing information.
Established quality control procedures for all signatures, missing documents, and duplicate documents.
Saved revenue by identifying duplicate files; prevented duplicate work by two attorneys.
Increased internal and external customer satisfaction by answering and routing calls professionally to the proper attorney.
Interacted day-to-day, one on one, with clients, partners, and/ or associates.
Experience
7-10 Years
Level
Management
Education
Associate of Arts
Client Administrator Resume
Headline : Experienced Information Technology professional with 18 + years of corporate experience. Dedicated hands-on IT professional with a broad scope of experience in management, global support, and process implementation.
Skills : Word, Windows 8, Writing.
Description :
Represented the firm as a liaison between brokerage firms and the client's custodial bank to settle daily stock and bond trades to an assigned number of accounts.
Entered daily trades at market close and review them the next day for accuracy.
Solved trading errors.
Checked monthly client account statements to the firm's account records.
Prepared account reviews for meetings with portfolio manager and client.
Observed drug and breathalyzer testing, check-in procedure for clients.
Participated in utilization management meetings with physicians and the medical management team.
Experience
5-7 Years
Level
Executive
Education
Associate in Arts
Client Administrator Resume
Summary : A position as Business Manager, client-focused with good organizational skills. A creative, determined, open-minded student is eager to learn and be challenged with tasks that are assigned to whether having to work alone or with a team.
Skills : Change Management, Disaster Recovery, Capacity Planning, International Business, Negotiation, Communication, Interpersonal, Administration, Customer Service, Human Resources, Budgeting, Microsoft Office, Time Management, Diversity, And Multicultural Environment.
Description :
Managed client accounts by meeting with clients on a regular basis to ensure approval and payment received on all services rendered.
Maintained and drove claim acceptance improvement to keep the focus on overall profitability.
Responsible for claim efficiency and accuracy to assigned clients by identifying process improvement opportunities.
Ensured the integrity and accuracy of work processed by auditing completed and rejected claims.
Assembled data, reporting, and recommendations on ad hoc analyses requested by the client, unit management, and other business management.
Presented, explained, and discussed results of analyses concisely and effectively to drive fact-based decision making at all levels within the organization.
Handled inbound calls in the customer service call center.
Experience
7-10 Years
Level
Management
Education
MA in HRM
Client Administrator Resume
Objective : Seeking a Client Administrator position where previous experience will be fully utilized to achieve rewarding and long-term growth opportunities. Striving for excellence and putting the best foot forward.
Skills : Microsoft Office, RMS.
Description :
Assisted eight account managers and their clients.
Acted as a lead backup for account managers in their absence for client calls, questions, emails, and requests, resolving when possible and escalating as needed.
Performed client-specific reporting using various proprietary databases such as Anchor, Compass, Houston, Trend Central, and Informix.
Prepared and coordinated client presentations, training, and communications.
Triaged and researched claims.
Communicated with internal departments on financial data, contracts, legal documents, and client requests.
Procured all necessary information for project completion and billing by constantly communicating with project managers, engineers, and members of the production.
Experience
2-5 Years
Level
Junior
Education
BS in Public Relations
Client Administrator Resume
Headline : Skilled and dedicated Client Administrator with over 20 years' experience coordinating, planning, and supporting daily operational and administrative functions to senior executives.
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