A Client Development Manager typically oversees the projects relating to support sales, operations, client relationships. The job description includes pitching strategies and proposals for unique projects. Other core duties are identified on the Client Development Manager Resume as – developing and coordinating email marketing initiatives, managing and directing inbound messages to the organization; creating and managing lists of invitees to the events, dinners, and other initiatives; tracking client complaints and issues; handling assignments from clients, developing a relationship with existing and prospective clients; tracking competitors, trends and challenges; documenting interactions and scheduled time; negotiating and facilitating sales and outreach activities.
To work at this level, the managers need the following skills and abilities – strong planning and organizational skills, the ability to prioritize, excellent listening and negotiating skills; strong analytical and problem-solving skills; impeccable oral and written communication skills; and numeracy and forecasting skills. Most of these managers hold a degree and display prior client service experience on their resumes.
Objective : Dedicated and focused Office Worker who excels at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. Adept at managing multiple projects with ease using expert time management methods.
Skills : Business Development, Marketing, Client Development, Project Strategy, Project Pursuits, Business Strategy, Networking, Marketing Budgets, Press Releases.
Description :
Pursued new business opportunities within the Kansas and Missouri Region.
Implemented focused and sustained client development.
Assisted in developing office and division objectives and strategies.
Performed Go/No-Go meetings, developed proposal strategy, and coordinate with internal staff on proposal development.
Managed 1 Marketing Coordinator.
Performed client debriefs and project satisfaction meetings.
Attended local and regional industry networking and informational meetings.
Experience
2-5 Years
Level
Executive
Education
GED
Client Development Manager Resume
Summary : Results-driven Client Development Manager professional with more than 20 years of experience exceeding sales quotas and developing strong teams capable of accomplishing objectives. Demonstrated success building solid client relationships, negotiating contracts, and managing national accounts. Proven ability to manage multiple tasks simultaneously, prioritizing each for maximum effectiveness and efficiency.
Skills : Budget Management Business Process Outsourcing Customer.
Description :
Expertly driven departmental and market-focused sales growth through cross-discipline services.
Primarily responsible for strategic planning and implementation across multiple practice areas and key markets.
Provided strategic guidance to executives to initiate and foster business opportunities for Terracon's St.
Regularly developed marketing initiatives and tools, including technical conference participation and the training and development of internal technical staff.
Significantly increased capturing opportunities in multi-service revenue through market pursuits in Federal, Construction, Energy, Telecommunication, Commercial/Retail, Agricultural/Industrial, Transportation, Financial institutions, and national account clients, increasing sales growth rate by 25% in the first year.
Assisted Management in the implementation of both office and division business goals.
Focused execution in lead generation provided an avenue for the company to achieve and maintain 20-35% YOY growth.
Experience
10+ Years
Level
Senior
Education
BS
Client Development Manager Resume
Headline : Creative Client Development Manager professional with extensive experience in consumer direct response marketing. A dynamic leader with expertise in managing client relationships, strategic marketing programs and implementing creative marketing solution to achieve results. Proficiency in P&L and ROI management, budgeting, and revenue forecasting. Committed to maximizing bottom line results and company initiatives.
Skills : Microsoft Office Suite, Communication, Development Manager.
Description :
Leveraged direct marketing and the point of sale to increase new credit card accounts.
Developed and implemented new marketing initiatives increasing new account sales and store sales on the credit cards.
Posted Acquisitions marketed the Sears Choice Rewards loyalty program.
Tested offerings to develop learnings and pinpointed the products that increased spending on the card by 15% Utilized the rewards program to leverage the loyalty relationship of the cardholder.
Posted testing implemented the No Fee program to the entire Sears Gold MasterCard portfolio Developed and implemented a field sales team raising awareness at the store level of the importance of offering the Sears product to customers.
Collaborated across RFA teams to promote outstanding client service and provide client feedback to internal teams as necessary.
Assisted in preparing contractual terms and conditions including pricing, payment terms, and deliverables.
Experience
5-7 Years
Level
Executive
Education
MS
Client Development Manager Resume
Objective : Experienced executive Client Development Manager professional with a history of high-level performance in the consumer, commercial and ancillary banking divisions. Executive level experience in consumer and commercial banking management. Extensive Mergers and Acquisitions experience. Branding expert with a history of product development, implementation and execution through all banking channels.
Skills : Microsoft Office, InDesign, Communication.
Description :
Reported to the Director of Marketing, with main responsibility being supervision of Client Development team.
Set realistic department goals working with senior management and Business Development team in the achievement of goals.
Created training program for team members including the Business Development team on contact management software.
Assisted team with territory management plans, time management, and prospecting tools.
Conducted screening, interviewing, hiring, and training of the new candidates of management staff and responsible for the development of the performance, production, and management.
Established Client Development Department, hiring the initial team, creating department procedures and guidelines.
Increased value and use of contact management program from a sales tool to also be utilized for forecasting and project management.
Experience
2-5 Years
Level
Executive
Education
BA
Client Development Manager Resume
Headline : Highly qualified Client Development Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Military, Marketing, Sales, Project Management, Business Development.
Description :
Capitalized on opportunities to secure new or grow existing businesses by improving clients' current processes.
Experienced handling large garment importers with origin consolidation, warehousing, and domestic transportation.
Communicated and provided guidance to various origin offices to ensure all customer requirements were being followed and adhered to Interacted extensively with customers, vendors, and colleagues to achieve desired results and to meet and exceed customer expectations.
Implemented new online tools for discrepancy reporting and booking approvals Created reporting to identify any shipments that were updated incorrectly.
Worked with origins to correct and identify any discrepancies.
Reported and reduced the amount of misrouted cargoes, saving time and money for the customer Daily contact with the customer to discuss any issues or problems in the supply chain Monitored timeliness of document dispatch from origins, provided weekly updates to the customer outlining any suppliers that were non-compliant with the document submission timeline Assisted operational team on issues and problems related to the supply chain Synchronized efforts of multiple parties to schedule container deliveries, implement system upgrades/changes.
Authored SOPs for systems and clients' cargo handling.
Experience
5-7 Years
Level
Executive
Education
MS
Client Development Manager Resume
Objective : Seeking a Client Development Manager profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Managed loyalty and for 88 Buy Side, hedge fund, and family office relationships in Connecticut, NYC, and Northern NJ for Thomson Reuters Finance and Risk business ensuring client satisfaction, wallet share deepening, and overall new and existing product placement usage promoting overall revenue entrenchment and growth.
Identified and presented end of life product exposure timelines to each client, consult with the client to discuss opportunities/pain points of existing workflow, design retention and sales strategy for the sales team, and timeline of completion to client.
Negotiated all new contractual terms and agreement(s) with the client while securing revenue stream -Audit all accounts to identify retention risk and sales touchpoints to drive new EIKON and product suite(QA, KYC, sector-specific feed) opportunities with buy-side existing clients.
Systemically met with clients in person, over the phone, and via the internet to listen to issues, understand strategy changes, and develop individual retention and product solution for each relationship.
Recorded keeping of incoming business, calling, and meeting with new clients.
Solely responsible for the leadership and development of the bank's business development team; consisting of the retail, commercial, mortgage, merchant, and wealth divisions.
Responsible for the implementation and development of Carolina Premier Bank's mortgage division, Electronic Medical Records (EMR) division, and merchant service program.
Experience
2-5 Years
Level
Junior
Education
MS
Client Development Manager Resume
Headline : Client Development Manager professional with extensive experience in all functional areas. Self-driven, motivated, goal-oriented with a history of consistently meeting deadlines and exceeding expectations. Highly developed payroll and benefits administration skills with various software products. Strong desire to deliver excellent service to internal and external customers.
Successfully developed and managed the implementation department of a national Professional Employers Organization.
Department was accountable for the setup of all new clients and its employees to ensure correct billing of all local, state, and federal employee and employer taxes, benefits, and service fees utilizing web-based software.
Managed and maintained commission programs to ensure proper payment to internal and external sales representatives.
Initial set up and ongoing enhancement of client web sites for payroll entry and reporting.
Developed a user-friendly instructional web manual for client software users.
Trained clients and their employees for use of self-service web site.
Objective : To establish a long-term career in a company where I may utilize my Client Development Manager's professional skills and knowledge to be an effective client development and inspiration to those around me.
Skills : Business Development, Sales, Marketing.
Description :
Worked with The Housing Authority of the Town of Phillipsburg, NJ as they were assuming the oversight of another HUD program.
Assisted them in writing an RFP for new software/hardware and acted as the Project Manager on this venture.
Had worked with them on staff re-organization, writing new job descriptions, assisting with training to better utilize their current computer system, and writing procedure manuals.
Worked with The Housing Authority of the city of Paterson, writing detailed procedure manuals, re-writing their ACOP and S8 Admin Plan, and monitoring their 50058 submissions as well as the procedures set forth in the new procedure manuals.
Wrote process manuals for all internal processes to include both manual HACSC procedures and the new software processes with a concentration on streamlining processes and staff.
Worked to establish detailed procedures for the Housing Choice Voucher Program at SLHA in order for them to utilize a software task tracking program for continuity of process and for reporting purposes.
Responsible for working with CPG manufacturer's senior management to set and define national sales objectives.
Experience
2-5 Years
Level
Executive
Education
Diploma
Client Development Manager Resume
Objective : Talented Client Development Manager professional with a strong background in Client Development, Branding, Strategy Development, and Social Media Marketing. Highly adept at establishing and maintaining positive relationships with clients, identifying specific requirements, and implementing marketing strategy in alignment with individual needs.
Skills : Social Media, Marketing, Communication.
Description :
Identified new business leads and engaging existing clients by utilizing a multi-faceted sales approach.
Helped build and manage existing client accounts by staying abreast of industry trends, competition, and best practices.
Interacted with high-level decision-makers as a trusted advisor and industry resource by consistently providing informative and relevant follow-ups.
Stroud to understand overall client needs in order to successfully address issues or concerns before they occur.
Supported the development of client-specific strategies to identify and align the client's future requirements with RFA product offerings in order to leverage all upselling and cross-selling opportunities.
Communicated and partner with various internal departments to ensure required resources are available, tasks are completed on time, and associated costs are in line with budgetary restraints.
Assisted in sales presentations to clients by clearly demonstrating and articulating RFA's expertise in providing value-added, solutions-based strategies tailored to their specific needs.
Experience
2-5 Years
Level
Junior
Education
BS
Client Development Manager Resume
Objective : Client Development Manager with 2 years of experience in Diagnosing client spend and identify opportunities to increase engagement and wallet share, and also Increasing new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals, and networking.
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