A Client Solutions Manager supervises business books and ensures perpetual client service and growth. The job duties are listed on the Client Solutions Manager Resume as – establishing revenue-generating plan through new and incremental opportunities, developing plans and strategies as per the client’s marketing directions, establishing and maintaining client relationships including client communication, determining current accounts’ organic growth areas, leading business strategy and opportunity related client consultation; handling new account meetings; and establishing a good understanding of the business of the client for providing client’s service.
Those seeking to make a career in this line should be able to denote on the resume the following skills – strong ability to create and build relationships; excellent communication skills; presentation skills; proven ability to have strong project management skills; and the ability to apply creative solutions to advertising briefs. A relevant degree is a common requirement.
Objective : As a Client Solutions Manager, responsible for Managing entire new business development pipeline from initial sales call through close, Performing inside/outside sales activities to achieve or exceed assigned revenue objectives.
Skills : Bilingual In Cantonese And Mandarin, Conversational Spanish.
Description :
Worked as a Client Solutions Manager for the Inside Sales Department.
Responsible for handling walk-in clients, call answering, live chat & e-mail ticketing.
Presented our Company Profile and full brochure in Global News Network (GNN), DZXL Radio Station, and other media corporations.
Responsible for collating the sales report weekly and monthly.
Contributed inputs to our meet and Client Events.
Contributed to meeting the monthly individual and team quota.
Handled Business Associates / Ambassadors to market the company and its services.
Experience
2-5 Years
Level
Executive
Education
BS
Client Solutions Manager Resume
Objective : To advance in the customer service industry in a challenging Client Solutions Manager position that will utilize my education and capabilities for sustained academic and professional development.
Skills : Salesforce, Sales, Communication.
Description :
Identified trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
Located or proposed potential business deals by contacting potential partners; discovering and exploring opportunities.
Screened potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
Recommended equity investments.
Experienced in all aspects of Human Resources processes and procedures and have acquired strong skills in setting up and maintaining PeopleSoft records, plans, programs, and monitoring data integrity through PeopleSoft Query.
Worked on various staffing models, defined Hire restrictions to Job Management, Position Management, and Headcount Management.
Created Job Profiles, Job Families and Family Groups Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
Experience
2-5 Years
Level
Executive
Education
BA
Client Solutions Manager Resume
Headline : Seasoned Client Solutions Manager professional with over 12 years of combined experience in program management, international tax, and Global Mobility software consulting including expatriate assignments in Ethiopia and the United Kingdom.
Skills : Outside Sales, Financial Services, Data Analysis, Microsoft Office, Spss, SAAS, CRM Software, Salesforce, SMS.
Description :
Influenced client team to move from a non-preferred vendor to a preferred vendor at a 5% lower margin resulting in revenue gains for the account and improved service for the client.
Improved revenue visibility and accountability across vendor relationships by formally documenting expectations in coordination with the client and increasing the frequency of communication.
Provided project management leadership on high priority research design and execution to drive ongoing learning and outcome improvement.
Conducted ongoing client, agency, and vendor education both in-person and virtually, including the creation of customized collateral to promote more efficiency and scalability resulting in increased client adoption of new products.
Made use of internal database tools to create custom media targeting capabilities, diagnose unexpected campaign outcomes, and provide feedback to cross-functional teams allowing them to fix issues affecting the sales team.
Worked with an internal team to diagnose a major revenue-impacting bug and advocated for significant revenue- positive changes to the existing process.
Surveyed the global Client Solutions Manager team on current processes for business reporting and working with third-party research vendors in order to make the case for improvements with relevant cross-functional teams.
Experience
5-7 Years
Level
Junior
Education
BA
Client Solutions Manager Resume
Headline : Seeking a Client Solutions Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Oral And Written, Management, Supervising.
Description :
Negotiated and executed individual contracts, modifications, and other agreements, including highly complex contractual arrangements of strategic importance.
Assisted in the management of client relationships and maintain contact with senior management to provide business, contract management expertise, and solutions to enhance contract performance.
Maintained metrics on the financial health of prime contracts and subcontracts.
Performed RFP analysis and contribute to pricing strategies for proposals.
Provided solutions that minimize disputes and the potential for litigation while protecting the company's reputation and interests.
Supported and advised management on contractual rights and obligations and serve as a resource for interpretation of contract terms and conditions.
Led the Cost volume on routine proposals and assist with major strategic proposals.
Experience
5-7 Years
Level
Executive
Education
Diploma
Client Solutions Manager Resume
Headline : Goal-oriented and results-focused project specialist with over fifteen years of Client Solutions Manager professional experience specializing in agency, print and packaging production, and project management.
Managed the pre-press color retouching and file assembly for Leo Burnett projects.
Worked closely with Creative Directors, Art Directors, Account Executives, and Print Producers on every project.
Provided direction to the Production Dept.
Included but not limited to attending pre-pro meetings, estimating, managing Studio schedule, searching for images in the database, communicating color edits to production, showing proofs to Art Director, the fulfillment of final files for Leo Burnett vendors, keeping the project within budget, and scope, and confirming the final billing.
Responsible for assessing customer business needs through client interaction, solution development using standard and/or custom services/elements, written responses, pricing, and contract negotiation that enhances and extends AT&T's relationship with a top tier national retailer.
Provided Sales, Technical, contracts, and negotiation support to facilitate closing the Client's Voice and Data contract with a total contract value of $350M.
Established and maintained a positive working relationship with prime contractors & teaming partners Support T-Rex marketing activities to potential clients and teaming partners by attending industry days and various trade shows Ensure that risks are assessed on potential projects, management on contracted projects and reported as directed by policy.
Experience
5-7 Years
Level
Executive
Education
DIploma
Client Solutions Manager Resume
Summary : Client Solutions Manager with a well-rounded approach to problem-solving, identifying, and implementing solutions for the increasing book of clients. A background from handling local physician offices to Fortune 500 Pharma clients and delivering high-quality customer service to new and existing accounts. Specializes in customer service, membership satisfaction, and growth of accounts.
Skills : Sales, Category Management, Management.
Description :
Responsible for commercial growth project prioritization, business as usual program prioritization, and project management on a corporate-wide basis within our North American Media organization.
Managed a $20MM pool of funding for growth ensuring the portfolio maximizes ROI and aligns with the strategic direction of our product and service offerings.
Reviewed project documentation for scope, requirements, and benefits ensuring requests meet submission and quality standards while working with the submitter to modify as needed.
Facilitated regular project communication meetings with clients, sponsors, and vendors sharing status updates, project schedules, issue tracking, and supporting day to day operational needs.
Managed the operational, financial, and technological aspects of projects based on time-lines and work plans and aligned customer needs and solution strategies to define a detailed solution roadmap.
Prioritized requests allowing the organization to respond to new opportunities and client requests while providing increased data quality and greater than 98% on-time deliveries for existing clients.
Worked with the Tyson Leadership and Organizational Development Team with the LINC class for videos and content.
Experience
7-10 Years
Level
Management
Education
G.E.D
Client Solutions Manager Resume
Headline : Highly qualified Client Solutions Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Co-facilitated EI for the Regular Guy at Cobb Vantress.
Developed relationships with Wal-Mart Training and Development leaders to determine the best methods for executing and delivering training across the operations division.
Identified cost-saving initiatives and implement process improvements to help streamline the interface with operations.
Provided mentorship and training for new and experienced employees through both formal classroom sessions and one on one programs.
Protected organization's value by keeping information confidential.
Helped in the restructuring of the company recruitment process and building of a technical recruitment team Manage Accounts to ensure that clients are satisfied with our services and our delivery is efficient and effective.
Oversaw management of custom leadership development programs for a global talent management firm.
Experience
5-7 Years
Level
Executive
Education
GED
Client Solutions Manager Resume
Objective : Hardworking, organized, Client Solutions Manager professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Microsoft, Communication SKills, Multitasking.
Description :
Managed projects in APAC, EMEA, North America, and South America.
Served as primary pre-sales resource, identifying business objectives of new and existing clients and created client programs, leveraging ALG's.
Aligned directly with Sales representatives to provide seamless account support, including but not limited to RFP responses, media planning, post-sale kick-off, and management of campaign insights & reports.
Served as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.
Led campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations, and final campaign review.
Communicated to internal teams across product and operations of upcoming campaigns, requirements, and guidance on discussed KPIs.
Maintained strong knowledge of Samsung Ads platform and offerings to serve as the go-to resource and drive upsell opportunities.
Experience
2-5 Years
Level
Executive
Education
GED
Client Solutions Manager Resume
Objective : Client Solutions Manager with 5 years of experience in Participating in product development and prepare business programs (i.e. territory-specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy.
Produced best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.
Collaborated with Marketing team for custom ideation and marketing solutions, providing a specific overview of the clients objectives and goals.
Educated and guided new and existing clients on best practices, onboard new clients, and proactively address areas where improvement is needed.
Understood the larger financial picture and drive a positive impact on Samsung Ads annual sales growth.
Completed and maintained sales projections, finalize rates and benefit adjustments, and prepare reports and documents for renewal and sales presentations.
Partnered with clients to understand their marketing goals and objectives, and map those to how they leverage Rockerbox.
Closed new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Experience
2-5 Years
Level
Executive
Education
BA
Client Solutions Manager Resume
Headline : Client Solutions Manager with 4 years of experience in Supporting customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
Skills : MS Office, Developing Skills, Management Skills.
Description :
Experienced working directly with clients and can demonstrate the ability to present during meetings.
Reviewed new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals, and add-on sales to ensure retention, profitability, and growth of the existing business.
Managed relationships at senior levels with clients, consultants, and brokers/producers by creating valued business partnerships, demonstrating business acumen, and cultivating an active network.
Developed appropriate sales solutions giving consideration to increased competition and the changing political environment.
Developed, implemented, and executed business plans and metrics for retaining and growing membership while enhancing profitability including cross-selling.
Conducted routine service calls and functions as the primary Group contact for strategic planning and consultation.
Placed outbound calls to solicit sales, pursuing both target and prospect accounts.
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