A Clinical Intake Specialist assists patients with the registration and admission process at clinics. The job description includes recording information, medical histories, and health insurance coverage. Typical work activities listed on the Clinical Intake Specialist Resume are – welcoming patients to the facility, completing all admissions paperwork and entering it digitally, verifying medical insurance coverage and benefits, scheduling appointments for tests and procedures; answering the phone and email inquiries; addressing any patient complaints or concerns, preparing and maintaining patient charts, and complying with the regulations and policies of the facility.
To be successful as a Clinical Intake Specialist, one should be highly organized and detail-oriented. Top candidates for this post have excellent interpersonal skills, a strong aptitude for great customer service, multitasking skills, and proficient computer literacy. Hiring companies look for resumes with a high school diploma or GED along with experience in patient intake or medical office administration.
Objective : Dedicated professional with over two years of experience in clinical intake and assessment processes. Proven ability to gather and analyze patient information, ensuring appropriate referrals for mental health services. Committed to providing compassionate support and maintaining efficient workflows to enhance patient experiences in a healthcare setting.
Conducted comprehensive assessments for individuals presenting for mental health services.
Verified patient eligibility and gathered pertinent clinical information efficiently.
Documented case information accurately in electronic health records.
Collaborated with healthcare providers to ensure appropriate service referrals.
Facilitated communication between patients and providers to enhance care delivery.
Participated in quality improvement initiatives to optimize intake workflows.
Maintained confidentiality and compliance with healthcare regulations.
Experience
0-2 Years
Level
Entry Level
Education
B.S. in Psych.
Clinical Intake Coordinator Resume
Objective : Dynamic Clinical Intake Coordinator with five years of experience in managing patient intake processes and facilitating timely referrals. Adept at analyzing patient data, ensuring compliance with healthcare regulations, and enhancing patient satisfaction through effective communication. Passionate about optimizing workflows and delivering compassionate care to diverse populations.
Skills : Healthcare Data Management, Patient Assessment And Evaluation, Scheduling Appointments, Knowledge Of Hipaa, Behavioral Health Knowledge
Description :
Conduct initial patient assessments to gather medical history and current health concerns.
Opened, closed, and updated cases accordingly to maintain accurate patient records.
Distributed and attached clinical information, ensuring correct case assignment.
Contacted facilities or providers as needed to clarify patient needs.
Followed up with members post-hospital discharge to ensure understanding of discharge instructions.
Referred patients to nurse case managers when additional support was required.
Maintained up-to-date knowledge of insurance requirements and clinical protocols.
Experience
2-5 Years
Level
Junior
Education
BSN
Clinical Intake Specialist Resume
Headline : Compassionate Clinical Intake Specialist with 7 years of experience in patient assessment and intake processes. Expert in gathering comprehensive patient histories and facilitating effective referrals. Focused on enhancing patient care through streamlined workflows and empathetic communication, ensuring individuals receive the support they need for their mental health journeys.
Skills : Medical Terminology, Multi-tasking, Clinical Workflow, Referral Coordination, Case Management, Data Analysis
Description :
Conducted thorough assessments of individual and family backgrounds to inform clinical approaches and preliminary diagnoses.
Collaborated with clients to establish measurable treatment goals, utilizing tools like the Likert Scale.
Reviewed and revised treatment plans with clients, tracking progress and addressing any treatment challenges.
Assigned clients to appropriate therapists and groups based on clinical evaluations of their needs.
Facilitated individual and group therapy sessions for children and adolescents, promoting positive decision-making and relationship building.
Provided family therapy to help clients strengthen relationships and understand each other's needs.
Consulted with clinical teams to identify high-risk factors and implement effective interventions for patient care.
Experience
5-7 Years
Level
Senior
Education
B.S. Psychology
Clinical Intake Manager Resume
Summary : Accomplished Clinical Intake Manager with 10 years of experience in overseeing patient intake processes and optimizing referral systems. Skilled in analyzing patient data to enhance service delivery and compliance with healthcare standards. Dedicated to fostering a supportive environment that prioritizes patient care and streamlines operations for improved outcomes.
Skills : Patient Intake Management, Financial Management In Healthcare, Patient Care Coordination, Record Keeping, Problem Solving, Insurance Verification
Description :
Ensured TRICARE beneficiaries received timely specialty health care through efficient processing of referrals and authorizations.
Analyzed and improved referral and authorization processes, enhancing accuracy and efficiency.
Verify insurance information and assist patients with coverage inquiries.
Generated detailed reports on audit findings to inform process improvements.
Participated in cross-functional teams to drive performance improvement initiatives.
Processed referrals and authorizations, collaborating with Military Treatment Facility Coordinators to locate appropriate providers.
Recognized for impactful contributions to agency youth programs, improving patient engagement during transitions.
Experience
7-10 Years
Level
Management
Education
MHA
Clinical Intake Specialist Resume
Summary : With a decade of experience as a Clinical Intake Specialist, I excel in evaluating patient needs and facilitating seamless admissions to mental health services. My expertise in data analysis and regulatory compliance ensures optimal care pathways, while my commitment to compassionate communication enhances patient trust and satisfaction. I thrive in dynamic healthcare environments, driving efficiency and positive outcomes.
Skills : Patient Communication, Data Management, Patient Education Tools, Adaptability In Healthcare, Proactive Problem Solving, Dependable Team Member
Description :
Managed incoming calls from healthcare providers and patients, ensuring prompt and accurate handling of pre-authorization requests.
Provided detailed information regarding coverage and authorization processes, enhancing provider and patient understanding.
Collaborated with interdisciplinary teams to stay informed about changes in healthcare regulations and procedures.
Handled a high volume of cross-state calls and faxes, demonstrating adaptability and customer service excellence.
Utilized electronic medical record systems to document patient interactions and maintain accurate data.
Enhanced customer service skills through ongoing training and application of best practices in patient engagement.
Applied Cognitive Behavioral Therapy techniques to assist patients in making informed decisions regarding their care.
Experience
10+ Years
Level
Executive
Education
B.S. Psychology
Clinical Intake Consultant Resume
Headline : Experienced Clinical Intake Consultant with 7 years in patient assessment and intake workflows. Skilled in gathering detailed patient histories and facilitating timely referrals to enhance care access. Committed to improving patient experiences through efficient processes and compassionate communication, ensuring that individuals receive the support they need for their mental health journeys.
Skills : Empathy And Compassion, Patient Education, Health Information Systems, Analytical Skills
Description :
Identified and resolved patient needs upon discharge, ensuring continuity of care.
Gathered and documented patient information for accurate registration and pre-registration.
Captured and entered patient demographic and insurance data into the system efficiently.
Collaborated with healthcare providers to enhance patient care experiences.
Guided patients towards resources for achieving their well-being.
Collected and assessed information to determine the necessity of clinical reviews.
Provided psychotherapy and emotional support to individuals served.
Experience
5-7 Years
Level
Consultant
Education
B.S. in Psych.
Clinical Intake Specialist Resume
Objective : Skilled Clinical Intake Specialist with over two years of experience in patient intake and assessment. Expertise in collecting and evaluating patient data to facilitate timely referrals for mental health services. Focused on enhancing patient experiences through effective communication and efficient processes, dedicated to delivering compassionate care in a healthcare environment.
Skills : Patient Conflict Resolution, Clinical Decision-making, Effective Time Management, Interpersonal Communication, Mentorship And Training, Crisis Intervention
Description :
Managed inbound calls to gather clinical information necessary for authorizations and referrals.
Documented interactions and ensured accurate routing of requests with supporting clinical documentation.
Investigated pending cases to verify proper processing and routing.
Completed assigned tasks and special projects while mentoring new associates.
Utilized problem-solving skills to address provider and member needs effectively.
Maintained and updated provider databases using Excel for improved accuracy.
Verified patient benefits and policy-related inquiries while ensuring compliance with regulations.
Experience
0-2 Years
Level
Fresher
Education
B.S. in Psych.
Clinical Intake Supervisor Resume
Objective : Experienced Clinical Intake Supervisor with five years of expertise in overseeing patient intake processes and enhancing operational efficiency. Proficient in analyzing patient data to ensure timely referrals and compliance with healthcare regulations. Dedicated to fostering a supportive environment that prioritizes compassionate care and optimizes patient experiences in diverse healthcare settings.
Managed inbound calls and processed outpatient and inpatient authorizations using ICD9 and CPT codes.
Reviewed cases for inpatient admissions, determining appropriate classifications.
Coordinated with primary care physicians for approvals and notifications regarding patient cases.
Communicated approval status to facilities for inpatient admissions effectively.
Researched and documented referrals for Commercial, Medicare, and Medicaid members accurately.
Trained new associates on the Medicaid processes to ensure compliance and efficiency.
Generated and dispatched denial letters for the clinical team to maintain transparency.
Experience
2-5 Years
Level
Management
Education
B.S. in HCA
Clinical Intake Specialist Resume
Headline : Driven Clinical Intake Specialist with 7 years of expertise in patient assessment and referral management. Proficient in synthesizing patient data to ensure effective care pathways while upholding compliance with healthcare standards. Passionate about creating positive patient experiences through empathetic communication and streamlined processes that enhance mental health service delivery.
Skills : Patient Assessment Skills, Active Listening, Data Entry, Time Management, Confidentiality, Empathy
Description :
Delivered exceptional customer service while managing patient inquiries and intake processes.
Accurately processed authorizations, referrals, and continuity of care documentation.
Maintained up-to-date patient records, ensuring accuracy of service dates and codes.
Conducted outbound calls to providers to gather necessary information for authorizations.
Utilized Microsoft Office Suite and specialized software to enhance operational efficiency.
Facilitated patient onboarding and ensured compliance with healthcare regulations.
Collaborated with multidisciplinary teams to optimize patient care delivery.
Experience
5-7 Years
Level
Senior
Education
B.S. Health Admin.
Clinical Intake Specialist Resume
Objective : Proficient Clinical Intake Specialist with five years of experience in managing patient intake processes and ensuring timely referrals. Skilled in collecting and analyzing patient information to enhance service delivery and compliance with healthcare standards. Committed to fostering a compassionate environment that prioritizes patient care and optimizes workflows for improved healthcare experiences.
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