A Clinical Office Manager is a medical and health service manager, who manages both the administrative and clinical capacities and ensures a smooth flow of work. Typical duties seen on the Clinical Office Manager Resume are – managing clinical, professional, and administrative, and clerical staff; managing the development and recruitment of staff; overseeing daily management, developing and implementing policies and directives, handling communications, making purchasing decisions, and attending meetings.
Those in this post normally are experts when it comes to choosing the right employees for the right task. Exceptional analytical skills, decision-making abilities, and leadership skills are some crucial traits. A strong understanding of finance and government regulations regarding patient privacy is vital for this post. Knowledge of medical terminologies is as well needed. Depending on the size of the workplace, and exact demands, the education requirement may vary. Generally, a minimum bachelor’s degree in a field like medical services administration or health care administration is required.
Headline : Organized and goal-oriented professional seeking a position where I can utilize my strong analytical skills, knowledge of office administrative procedures and a strong background in office management.
Hired, terminated, and trained staff in a medical Process Company's response to claims.
Submitted billing statements to patients.
Supervised opticians, receptionists, and Delegate responsibilities.
Assessed employee performance.
Oversaw billing, coded, and collections.
Performed data entry and processing.
Scheduled appointments.
Experience
5-7 Years
Level
Executive
Education
Diploma
Clinical Office Manager Resume
Headline : Six years experience as a Clinical Office Manager looking to provide excellent patient care, multitasking skills, and phlebotomy skills to the health care field.
Skills : Centricity, Quickbooks, Microsoft Office.
Description :
Managed up to 6 individuals both clinical and clerical for 12 physicians.
Evaluated, organized and established Concussion Clinic.
Evaluated, organized and established NP Clinic.
Managed physician clinic schedules.
Managed annual physician call schedule.
Managed office construction project.
Combined three separate offices to one.
Experience
5-7 Years
Level
Executive
Education
Bachelors In Psychology
Clinical Office Manager Resume
Summary : 28 years as a Clinical Office Manager in inpatient and outpatient rehabilitation, long-term care, home health care, industrial and pediatric settings.
Skills : Social Worker, Service Coordinator, Housing Specialist, Case Management.
Description :
Responsible for Human Resource functions including formulation of policies and procedures, strategic planning, organizational development, employee relations, and management development.
Interpreted and administered leave programs and policies in accordance with the applicable federal and state employment laws, including FMLA.
Fully directed medical practice through supervision of 25-30 clinical and administrative employees and two manager employees.
Oversaw staff recruitment, training, supervision and appraisals; administer benefits, manage disciplinary actions and resolve employee complaints with confidentiality.
Planned, assigned and evaluated each department's employee workload, distributing duties and determining staffing needs.
Designed and implemented office policies by establishing standards and procedures, measuring results against standards and adjusting if necessary.
Acted as an internal consultant to clinic owners and management by analyzing and recommending solutions to human resource issues assuring compliance with state and federal regulations.
Experience
7-10 Years
Level
Management
Education
Master Of Business Administration
Clinical Office Manager Resume
Headline : Dynamic, personable and highly versatile heath care professional with over twenty years of experience. Experienced, Wellcoaches trained health educator/health coach. Proficient health care consultant in the areas of system design, revenue cycle operations, accelerated solutions and Occupational Health. Excellent communication, writing and computer skills.
Provided assistance to the Clinical Coordinator and Director of Clinical Operations, also to the nurses and Aides that make up the interdisciplinary team.
Bi-weekly assembled a case conference for every patient on caseload and presenting them to the Medical Director personally for review, allowing me to keep a running record of all admission and recertification dates.
Compiled all of the admission and present recertification paperwork to be sent out to the attending physicians.
Signed and reviewed papers come in they are put into order and checked into the ordering system, and filed into each patients chart.
Assembled all new admission charts and breakdown of all death or discharge charts and submitting them for review to the Clinical Coordinator and Director of Clinical Operations.
Kept information in the computer up to date on admissions, deaths, contact information, and insurance information.
Generated the nurse's orders for home health aide and skilled nursing visits and ensure that all orders in the electronic documentation via McKesson are correct.
Experience
5-7 Years
Level
Executive
Education
MS
Clinical Office Manager Resume
Headline : A highly skilled and dedicated healthcare manager with 6 years' experience in clinical operations. Specializes in maximizing profit by successful clinical case studies, clinical trials, and avoiding cost by compliance to regulatory guidelines. Experienced designing and implementing clinical workflow processes to reduce operations cost and optimize the physician's examination time and treatment options.
Skills : keyboarding, Word, STAR software, some Excel, Outlook.
Description :
Responsible for developing and implementing new administration systems, records management systems and updating health and safety policies.
Performed budget analysis, planning and analytical studies.
Supervised and coordinated activities of the administrative staff personnel, mail room and security personnel.
Prepared annual estimates of expenditures, maintain budget and inventory controls and suggest recommendations to management.
Maintained clinical management systems and analyze patient data for accuracy and availability.
Reviewed and responded to company correspondence.
Administered salaries and determine leave entitlements.
Experience
5-7 Years
Level
Executive
Education
BA
Clinical Office Manager Resume
Summary : Clinical Office Manager with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem-solving. Customer Service Professional highly skilled in call center management, training, recruiting, service solutions, and innovative marketing concepts.
Skills : Training Skills, Developing Skills.
Description :
Recruited, hired, trained and coached on average of 100 new employees per year.
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
Strategically planned methods to achieve operational goals and targets.
Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
Experience
10+ Years
Level
Senior
Education
Associate Of Applied Science
Clinical Office Manager Resume
Headline : Clinical Office Manager professional with over six years of dedicated service to HCV participants'. A solid background in service coordination, early intervention, and care planning; with families, adults, and older adults. Exceptional interpersonal, analytical, and problem-solving skills with the ability to locate and promote an appropriate level of care for consumers.
Skills : EHR Software, Microsoft Office, Medical Terminology, Management, Training & Development.
Description :
Managed staff in the front office.
Trained all new employees and was the head of the HR division.
Verified insurance eligibility.
Organized monthly staff meetings, created schedules.
Helped owner to serve as the patient care coordinator.
Met with patients & families to go over treatment plans and schedules.
Scanned all charts to make office completely paperless.
Experience
5-7 Years
Level
Junior
Education
GED
Clinical Office Manager Resume
Summary : Highly skilled administrative professional with 10 yrs experience. Experienced communicator and team player. Documented success using Microsoft Office: Word, Outlook, Excel, and PowerPoint An enthusiastic self-starter with strong secretarial and communications skills. . Experienced Senior Administrative Assistant with good abilities in developing relationships.
Skills : Medical Office Management , Sr.Administrative Assistant , Experienced Customer Service Representative.
Description :
Maintained and created employee and patient charts Schedule and Manager all scheduling for Clinical and Medical staff Provide excellent customer service to both providers and patients.
Enrolled all patients and employee information into electronic medical records.Ensuring all information is update and correct.
Completed projects assigned by CEO and COO Constantly meet established productivity requirements Handle all health care registry checks, criminal background checks, Medicaid/Medicare checks and all other insurance checks.
Received all faxes and emails regarding Medical Records.
Maintained office supplies inventory,evaluating new office products; placing and expediting orders for supplies Assure discreet handling of all business calls, client information.
Maintained HIPPA compliance throughout the facility.
Assisted with staff payroll information and making corrections if needed.
Experience
7-10 Years
Level
Management
Education
Business Administration
Clinical Office Manager Resume
Summary : Working as a Clinical Office Manager in a medical office. The accomplishment of keeping a well-organized work environment and greeting a variety of patients has always been a pleasure.
Skills : Medical Office Receptionist, Planning Skills.
Description :
Openned and closes the office daily.
Scheduled patient appointments,computer medical billing, maintain and file all records, keeping records of incoming calls, referrals to another physician, call in prescriptions to pharmacies.
Collected the patients copay and any outstanding balances.
Reorganized the office to become a full functioning work place.
Created a friendly and welcoming environment.
Used Data entry, organizational, and great communication skills.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Experience
7-10 Years
Level
Management
Education
High School Graduate In Business
Clinical Office Manager Resume
Headline : Responsible for Recruiting, selecting, training, assign, schedule, coach, counsel and discipline employees, and also Promoting a team culture that encourages top performance and high morale Forecast requirements and analyze variances for new DAX client implementations.
Skills : Medical Office Receptionist, Communication Skills.
Description :
Reviewed customer survey information to prioritize areas of improvement.
Admited and discharged patients and update medical records management and patient billing systems.
Developed reports for senior management and prepare presentations when requested.
Weekly ordered of all Medical and Non- Medical supplies are completed via MedLine, MedCare, McKesson supply, and Staples Advantage.
Completed all skilled nursing and home health aide schedules in the interactive scheduler, and make a paper schedule to send out to all assigned facilities.
Reduced employee turnover 37% by cultivating a rewarding work environment, developing HR policies, and workforce reengineering.
Created compensation structures for all departments.
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