A Clinical Support Associate is generally hired to look after the general well-being, health, and comfort of the patients. The job duties that are commonly mentioned on the Clinical Support Associate Resume are – performing routine clerical and administrative duties at the clinic, organizing patient files, preparing documents, scheduling appointments, and supporting other staff; answering telephones and taking messages or transferring calls; arranging meetings; handling incoming and outgoing mail and faxed; editing documents, and performing bookkeeping.
The most sought-after skills for the post include the following – integrity, the ability to handle sensitive information; interpersonal skills; organizational skills; the ability to write memos, correspondence, and reply to e-mail; strong telephone handling skills; and familiarity with medical or clinical terminologies. While formal education beyond a high school diploma is not mandatory, possessing a high school diploma or GED along with computer literacy is a must.
Objective : A challenging Clinical Support Associate position that will capitalize on acquired expertise and experience. Dynamic, energetic professional and demonstrated self-starter with a proven ability to work with both patients and professionals.
Skills : Microsoft Word, Communication Skills, Multitasking.
Description :
Responsible for assisting the center manager in daily functions.
Managed and maintained all of Workman's compensation and occupational medicine charts for the center.
Prepared and delivered daily center bank deposits.
Scheduled all specialist referrals; obtained insurance information and authorization, and communicated appointment information to patients.
Responsible for preparing a monthly schedule for all front office employees.
Served as a resource for front office staff employees regarding center policies and procedures.
Communicated with the billing department to resolve patient disputes.
Experience
2-5 Years
Level
Junior
Education
Diploma
Clinical Support Associate Resume
Objective : Seeking an employer where one can sufficiently express creativity and compassion with people of all ages and backgrounds. A dependable trustworthy leader. Aim to remain optimistic and would enjoy sharing the positivity with others.
Skills : WPM 40 to 60, Critical Thinking, Mentor, Electrocardiography.
Description :
Processed Authorization via Telephone as well as faxes within compliance deadlines for both Federal And State Guidelines.
Carefully analyzed and sorted authorizations that are received via mail and fax.
Ensured that providers and members are receiving the best quality & care including Perfect Service.
Contacted providers to verify details and ensure that information is true and correct.
Exceeded daily metrics with completing 75 or more files daily both via inbound calls and faxes.
Processed authorizations in a timely manner.
Inserted information collected by medical professionals to ensure that the member is receiving superior health insurance.
Experience
2-5 Years
Level
Entry Level
Education
AA in Nursing
Clinical Support Associate Resume
Headline : A highly recommended individual known as a team player, very motivated, with excellent communication and people skills. Recognized with the Corporate Excellence Award for ownership and being a leader in encouraging morale. Knowledge of the FDCPA (Fair Debt Collections Practice Act), SCRA (Servicemembers Civil Relief Act), and Government Federal guidelines.
Skills : Microsoft Office, Customer Relations, EMR, Office Equipment, Medical Terminology, Phlebotomy.
Description :
Billed support and processing payroll/timesheets for staff bi-weekly for MH (Mental Health) clinics.
Scheduled appointments and pulling/filing charts for physicians daily.
Payroll, using KRONOS; processing employee's timesheets/travel logs entered weekly with a bi-weekly deadline.
Answered and made calls on a Multi Phone line to remind of appointments.
Client/ Customer Services; speaking with clients with mental illnesses in a professional manner.
Data Entry; Entering SAL's (Service Activity Logs) daily for Case Managers helping them keep track of the units billed for the month.
Scheduled; scheduled clients for their next appointments to be seen by the Doctors or Nurses.
Experience
5-7 Years
Level
Executive
Education
Diploma in Medical
Clinical Support Associate Resume
Headline : Clinical Support Associate with over 5 years' experience working in both the public and private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers.
Skills : Microsoft Office, Certified Medical Assistant, Management.
Description :
Managed the patient schedule, patient flow, rooming patients, order placement into the EHR, assisting with procedures and minor in-office surgeries, and many other clinical duties.
Worked with the chief of otolaryngology on a one on one basis, as well as help with managing the patient flow for the other 4 providers.
Helped organize workflow processes to help improve the patient care experience.
Assisted with the training of new employees when needed.
Provided support to client records with proper filing and chart organization.
Provided client and doctor support with appointments, medication issues, rescheduling.
Responsible for following medical laws and regulations to ensure client protection.
Experience
5-7 Years
Level
Executive
Education
AAS in Medical Assisting
Clinical Support Associate Resume
Headline : Seeks to secure a Clinical Support Associate position within a healthcare organization where one can utilize the diverse experience and related education to contribute to the organization's success.
Provided clinical Operating Room support for Complex Spine surgery.
Coordinated logistics for surgical equipment delivery and retrieval.
Coordinated Case schedules for optimal clinical support and service for an $11 Million dollar Spinal Instrumentation Distribution Company.
Provided Clinical and technical support during complex spinal surgeries.
Consistently outperformed all other clinical support associates.
Routinely coordinated with hospital purchasing departments for Implant Purchase Order Processing.
Became intimately familiar with staff of the Central Sterile Supply Department for Instrument Delivery and processing.
Experience
5-7 Years
Level
Executive
Education
Diploma in Medical
Clinical Support Associate Resume
Objective : Vastly motivated, passionate, and determined with a positive work ethic. Excellent organizational and time management skills. Three years of experience in consumer relations. Successful at coordinating and implementing Business events and orders for small organizations. Accomplished with oral and written communications. Identify and solve problems efficiently and promptly.
Skills : Data Entry, Customer Service, Call Center Agent, Clerical, Secretary.
Description :
Facilitated the flow of patients and patient information by providing clerical and clinical health care support to patients.
Provided patient information to health care providers.
Used precise information entry and effective communication skills to follow up to patients' specific information based on critical thinking skills.
Scheduled MRI, CT, Bone density, Mammograms, and X-Rays for patients and provided information on the procedure.
Communicated patient information with other health care facilities as needed to perform further exams.
Updated current patient personal and insurance information for billing purposes.
Collected co-pays and deductibles as needed.
Experience
0-2 Years
Level
Entry Level
Education
BBA in Business Management
Clinical Support Associate Resume
Summary : Sales Proficient in all facets of Office Administration Knowledgeable with Medical Billing. A strong planner, self-starter, and problem solver who readily adapts to change works independently as well as cohesively, and exceeds expectations.
Skills : Billing, Coding, and Insurance, Electronic Medical Records, Laboratory Testing Medical Asepsis, Medical Transcription.
Description :
Maintained a computerized Staffing and scheduling system, maintained an updated system to reflect personnel demographics, unit coverage, and agency hours.
Prepared master scheduling plans and oversees monthly unit work schedules to ensure optimal staffing of units.
Coordinated with agencies and supplemental staffing poo staff to provide accurate coverage based on unit needs.
Patient registration for direct admits; patients transferring from other hospitals.
Coordinated and prioritized patient bed assignments to facilitate patient flow in the ED, OR, PACU, and other critical areas.
Informed Physicians and/or Clinical coordinator of bed assignments for patients; maintained the Payroll for the agency staff and Billings adjustments and corrections.
Assisted nurses with requested duties.
Experience
10+ Years
Level
Senior
Education
BBA in Area
Clinical Support Associate Resume
Objective : A hardworking and enthusiastic Clinical Support Associate with 9 years of experience in instruction. Able to learn new tasks quickly and proficient in implementing and relaying key organizational metrics. Always ready to represent the establishment with a friendly, professional demeanor at all times.
Skills : Microsoft Word, Access & Outlook, Syteline, MMS/CICS, Enovia, Fax Finder, Sharepoint, Lotus Notes, Yardi, Entrada-ARW, LRO, On-Site, Docu-sign, Dochub.
Description :
Dealt with direct and indirect patient care.
Directed care duties include but are not limited to, assisting the patient with personal hygiene needs and observing the patient's condition, including their vital signs, their feeding, and elimination patterns.
Indirected duties include general housekeeping skills, ordering and maintenance of supplies, and computer entry ability.
Responsible for implementing components of the plan of care through the initiation/completion of procedures relating to basic human, mental, spiritual, and social needs; comfort and safety measures; activities of daily living; personal care needs; nutrition and fluid needs; and elimination needs.
Indirected patient care includes, but is not limited to, cleaning occupied and unoccupied patient areas and maintaining an environment, which is neat and free of hazards to the patient's well-being.
Provided Support and Solutions for a team of healthcare employees.
Liaisoned on a daily basis with nurses, ED attendings, and residents as a point of contact for calls, stat EKGs, trauma codes, and critical lab results.
Experience
2-5 Years
Level
Junior
Education
Social Work
Clinical Support Associate Resume
Headline : Reliable and motivated Clinical Support Associate with a proven track record of coordinating and completing work orders and tracking system maintenance. Seeks to obtain a career where skills can be utilized and advanced.
Skills : Customer Service, Cashier, Banquet Serving, Administrative Support, Sales, General Office Duties, Interpersonal, Fast Learner, Creative, Hard Worker Computer - Microsoft Word, PowerPoint, Intermediate In Excel.
Description :
Provided a variety of environmental, clinical support, and transportation services and activities to promote patient comfort and satisfaction.
Identified clinical and environmental emergency/urgent situations while following established protocol in reporting those situations.
Interacted with medical staff and other hospital employees in person and via phone.
Handled staffing of RN employees and calculated their hours.
Handled Inpatient and Outpatient admissions while working directly under the direction of a Registered Nurse.
Performed additional duties assigned by the Nursing manager.
Assisted elderly patients with their daily activities while they are hospitalized.
Experience
5-7 Years
Level
Executive
Education
Diploma
Clinical Support Associate Resume
Summary : Sales Proficient in all facets of Office Administration Knowledgeable with Medical Billing. Organized problem solver who creates solutions. Maintains a flexible schedule and responds quickly to emergency service calls.
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