Co-Manager Resume Samples

Description :

1. Hired and trained team members Refined business procedures to become more efficient Capitalized on strengths of the team Headed revenue collections accuracy and deposits.
2. Maintain sanitation, health, and safety standards in work areas.
3. Clean food preparation areas, cooking surfaces, and utensils.
4. Verify that prepared food meets requirements for quality and quantity.
5. Measure ingredients required for specific food items being prepared.
6. Clean, stock, and restock workstations and display cases.
7. Take food and drink orders and receive payment from customers.
8. Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Experience

0-2 Years

Level

Entry Level

Education

Degree

Description :

1. Providing exceptional client service by meeting and exceeding client's expectations.
2. Coordinates and directs activities of staff engaged in providing financial services to clients, as well as assists in cash management activities.
3. Monitors the daily operations of the branch office to ensure that security procedures and policies are being followed and the branch is compliant and operationally sound.
4. Conducts trainings for new employees, monitors work performance and prepares work schedules.
5. Responsible for writing and delivering honest annual performance reviews.
6. Coaches and mentors staff and handles any disciplinary action necessary.
7. Prepares and updates daily reports to the bank manager.
8. Handles and solves escalated client related issues.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Provides direction and guidance to staff on proper customer service approaches and techniques to ensure customer loyalty in accordance with the organization's Customer 1st strategy.
2. Trains and supervises staff on all aspects of store operations.
3. Successfully resolve complaints and issues using company guidelines and standards.
4. Exhibits, enforces and complies with all company policies and procedures.
5. Received bonuses for achieving sales goals.
6. Maintains low overtime and staff turnover; retention rate above industry standards.
7. Accomplish reduction in labor costs through better selection and training of staff.
8. Monitor sales growth and cost control against budgeted expectations and historical performance to ensure that profits are met Skills Used Delegate job assignments in a responsible and professional manner at all times and demonstrating a leadership style that promotes behavior that values respect, honesty, integrity, diversity, inclusion and the safety of others.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Assisted with directing management team in all facility operations.
2. Assisted the Store Manager in driving membership and sales growth in the facility.
3. Increased quality of customer experience by ensuring appropriate service levels and effective merchandising presentation.
4. Assisted the Store Manager in driving the financial performances of the facility by ensuring that budgeted sales, wages and other expenses are achieved.
5. Assisted the Store Manager in ensuring compliance with company and legal policies, procedures, and regulations for the facility.
6. Provided direction and guidance to members of management and hourly associates on proper customer service approaches and techniques.
7. Provided supervision and development opportunities for members of management and hourly associates in the facility by hiring, training and mentoring qualified associates to achieve company growth potential.
8. Enforced the execution of food safety standards, cold chain compliance & food merchandising.

Experience

0-2 Years

Level

Entry Level

Education

Diploma In General Education

Description :

1. Delivered excellent customer service by greeting and assisting each customer.
2. Stocked and restocked inventory when shipments were received.
3. Reorganized the sales floor to meet company demands.
4. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
5. Wrote order supply requests to replenish merchandise.
6. Trained staff to deliver outstanding customer service.
7. Completed weekly schedules according to payroll policies.
8. Worked closely with the district manager to formulate and build the store brand.

Experience

2-5 Years

Level

Junior

Education

High School Diploma In General

Description :

1. Managed, interviewed, hired, cross trained employees, and performed quarterly employee appraisals.
2. Performed inventory control processes and procedures to decrease theft and increase sales.
3. Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
4. Compared previous labor and food budgets to meet or exceed goals, created schedules.
5. Monitored budgets and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
6. Established standards for personnel performance and customer service.
7. Processed employee information, such as exemptions, new hires, transfers, and resignations, to maintain and update payroll records.
8. Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

Experience

0-2 Years

Level

Entry Level

Education

Associate's

Description :

1. Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
2. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
3. Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
4. Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
5. Promotes sales by demonstrating merchandise and products to customers.
6. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
7. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
8. Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Create a learning and nurturing environment for all Retail Team Members that promotes sales and service success, and internal career growth.
2. In Partnership with Store Manager: Develop and implement strategies to increase qualified applicants.
3. Thoughtfully hire, develop, and mentor store team.
4. Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback on a consistent basis.
5. Identify and implement strategies to improve productivity Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
6. Build strong sales and service relationships with guests through inspiring and motivating the team into action.
7. Set the tone, pace, and consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience.
8. Consistently cultivate an environment of open, authentic dialog with store team, regional and home office partners.

Experience

2-5 Years

Level

Executive

Education

High School Diploma

Description :

1. Responsible for every day operations of an $80 million dollar company, including analyzing monthly P&L statements, promoting high margin items to increase profit, decreasing out of stock merchandise, and increasing customer satisfaction.
2. Responsible for ensuring that salaried managers are holding associates accountable, covering annual evaluations, ensuring staffing needs are met, and delegating to exceed company expectations.
3. Ensure that I utilize coaching by walking around to gain buy in from hourly associates and build relationships with said associates.
4. Assist with hiring and termination of salaried management, covering annual evaluations, and ensuring that management is abiding my company policies and procedures.
5. Support company initiatives by ensuring associates receive proper training; indirectly supervise over 300 hourly associates by ensuring accountability and promoting company policies.
6. Compile daily, weekly and monthly reports to convey initiatives to upper management.
7. Utilize excel, PowerPoint, and word daily to contribute to successful completion of documentation.
8. Contributed to exceeding overall sales and profit goals for FY 2016 in my most current position.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Interviewed job candidates and made staffing decisions.
2. Counted cash drawers and made bank deposits.
3. Managed staff of 8 sales associates, 2 team leaders and 2 assistant managers.
4. Assigned employees to specific duties to best meet the needs of the store.
5. Instructed staff on appropriately handling difficult and complicated sales.
6. Hired, trained and evaluated personnel in sales and marketing.
7. Examined merchandise to verify that it was correctly priced and displayed.
8. Scheduled and led weekly store meetings for all employees.

Experience

2-5 Years

Level

Executive

Education

Certificate Of Business

Description :

1. Operated a cash register for cash, check and credit card transactions with accuracy.
2. Stocked and replenished merchandise according to store merchandising layouts.
3. Priced merchandise, stocked shelves and took inventory of store Handled all customer relations issues in a gracious manner and in accordance with company policies.
4. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
5. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
6. Followed merchandising guidelines to present visually appealing displays.
7. Maintained established merchandising standards, including window, sales floor and promotional displays.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science In Management

Description :

1. Made daily bank deposits of all facility revenue NLT close of business Increase overall store profitability through customer relationship development, community involvement and marketing.
2. Determine loan values based off comprehensive vehicle appraisals and market research.
3. Manage customer accounts and ensured payments are made in a timely manner.
4. Processed customer payments and managed tracking system to alert when payments were due.
5. Process vehicle liens on all repossessed assets.
6. Managed all aspects of document control including archival, electronic copies, and quality assurance.
7. Comply with all applicable consumer and privacy laws deemed necessary by the company.
8. Maintained the ability and flexibility to work all hours of operation including weekends and holidays pending mission requirements.

Experience

2-5 Years

Level

Junior

Education

Certificate

Description :

1. Maintained Visual Standards, Completed individual selling goals, Trained and developed new associates, was responsible for making sure the store was fully staffed, completed schedules, maintained business acumen, processed freight and shipment and made sure the store was replenished.
2. Kept current on market and product trends to effectively answer customer questions.
3. Completed floor replenishment to guarantee size availability and promote customer satisfaction.
4. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
5. Communicated store policy violations to the leadership team in a timely manner.
6. Offered direction and gave constructive feedback to motivate team members.
7. Held each team member accountable for achieving brand and performance goals.
8. Built and maintained effective relationships with peers and upper management.

Experience

5-7 Years

Level

Executive

Education

DIPLOMA

Description :

1. Responsibilities Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
2. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
3. Investigate and resolve complaints regarding food quality, service, or accommodations.
4. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
5. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
6. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
7. Maintain food and equipment inventories, and keep inventory records.

Experience

2-5 Years

Level

Junior

Education

Pharmacy Technician

Description :

1. Managed store operations by ensuring exceptional performance and excellent customer service.
2. Ensured Proper staffing and payroll was recorded through Kronos time keeping system and workforce management.
3. Partnered with vendors and ensured all product was recieved correctly and proper inventory was recorded.
4. Ensured all staffings training was completed in a timely manner.
5. Ensured Banking is managed efficiently and cash receipts are reconciled.
6. Assisted customers in all aspects of store services including handling complaints and inquiries.
7. Enforced hipa law regulations to ensure customer privacy and confidentiality was kept - Worked daily on outdates and expiration report for accuracy.

Experience

0-2 Years

Level

Entry Level

Education

High School Diploma