A Collections Coordinator will take charge of coordinating all activities pertaining to the collection of debts. Work activities listed on the Collections Coordinator Resume list the following – reviewing information stored in records and databases; collecting billing accounts; delegating work task to collection department personnel; monitoring and overseeing performance, working out terms for payment, identifying and communicating with delinquent account customers; ensuring smooth collection operation processes, and reporting all information to supervisors.
Employers typically pick resumes that denote the following skills – knowledge of billing procedures and collection techniques; familiarity with laws pertaining to debt collections; working knowledge of MS Office and databases; patience and the ability to manage stress. Proficiency in managing multiple tasks is necessary. While formal education is not mandatory, a high school diploma is needed to the least. Experience in the field is more relevant than academic requirements.
Objective : Dedicated Collections Coordinator with two years of experience in managing accounts receivable and optimizing collections processes. Proven ability to resolve billing discrepancies and enhance customer satisfaction through effective communication and negotiation. Committed to achieving organizational goals by implementing best practices in collections management.
Skills : Advanced Microsoft Office Suite, Quickbooks Proficiency, Accounts Management Systems, Multi-account Collection Systems
Description :
Managed a portfolio of customers, ensuring timely follow-up on outstanding invoices.
Demonstrated thorough knowledge of collections practices and compliance regulations.
Collaborated with sales and credit teams to identify and resolve issues affecting collections.
Utilized negotiation techniques to maintain positive customer relationships while securing payments.
Engaged with healthcare providers, including hospitals and pharmacies, to facilitate debt recovery.
Ensured exceptional customer experiences, consistently meeting or exceeding service expectations.
Identified and implemented process improvements to enhance operational efficiency and cost-effectiveness.
Experience
0-2 Years
Level
Entry Level
Education
B.S. in BA
Senior Collections Coordinator Resume
Headline : Dynamic Collections Coordinator with over 7 years of experience in optimizing collections processes and managing accounts receivable. Expert in negotiating payment plans and resolving disputes, leading to improved cash flow and client satisfaction. Adept at implementing strategic collections initiatives that align with organizational goals and enhance operational efficiency.
Skills : Proficient In Microsoft Office Suite, Advanced Presentation Skills, Problem Solving, Time Management, Attention To Detail
Description :
Managed end-to-end collections process, ensuring timely follow-up on outstanding accounts.
Performed monthly billing reconciliations and resolved discrepancies efficiently.
Generated detailed reports for management, highlighting trends and recovery metrics.
Maintained accurate records of complex transactions and vendor files.
Communicated with clients and vendors professionally to facilitate collections.
Handled customer inquiries and directed them to appropriate teams for resolution.
Utilized advanced software to streamline collections workflows and reporting.
Experience
5-7 Years
Level
Senior
Education
B.S. in BA
Collections Coordinator Resume
Objective : Results-oriented Collections Coordinator with two years of experience in effectively managing accounts receivable and streamlining collections strategies. Skilled in negotiating payment solutions and resolving billing issues, contributing to improved cash flow and customer satisfaction. Eager to leverage expertise to enhance collections operations and support organizational success.
Skills : Data Analysis And Reporting, Data Entry Accuracy, Accounts Receivable Management, Collections Software, Microsoft Excel, Database Management
Structured payment plans with clients to address overdue debts and maintain customer relationships.
Collaborated with credit analysts to assess creditworthiness for new business accounts.
Evaluated accounts individually to determine the necessity of shut-off notices, ensuring compliance with company policies.
Utilized automated systems to identify and track overdue accounts, enhancing collections efforts.
Guided customers on effective debt repayment strategies, resulting in improved payment rates.
Maintained accurate records of customer interactions and payment statuses for reporting purposes.
Experience
0-2 Years
Level
Junior
Education
AAS Accounting
Collections Coordinator - Advanced Resume
Summary : Accomplished Collections Coordinator with 10 years of extensive experience in managing accounts receivable and optimizing collection strategies. Expert in leveraging analytics to drive debt recovery and improve cash flow. Proven track record of enhancing client relationships through effective communication and negotiation, contributing to organizational success.
Managed a portfolio of accounts to minimize delinquency and mitigate financial risk.
Participated in creditor meetings, providing insights on account statuses and recovery strategies.
Managed accounts receivable to ensure timely collection of outstanding debts.
Oversaw the execution of accounts receivable policies for a team of 13 collectors.
Facilitated effective communication with clients to resolve billing issues and enhance satisfaction.
Developed training materials for new hires, streamlining the onboarding process.
Analyzed collection data to identify trends and adjust strategies accordingly.
Experience
7-10 Years
Level
Management
Education
B.S. in Business Admin.
Collections Coordinator Resume
Objective : Accomplished Collections Coordinator with 5 years of experience in managing accounts receivable and enhancing collections efficiency. Proven success in negotiating payment arrangements and resolving discrepancies, resulting in improved cash flow. Dedicated to fostering positive client relationships and streamlining processes to support organizational success.
Managed accounts receivable, ensuring timely collections and minimizing delinquency.
Developed and implemented effective collection strategies to enhance cash flow.
Collaborated with clients to create tailored payment plans, improving overall recovery rates.
Prepared detailed financial reports on collection performance for management review.
Trained and mentored new team members on collections processes and compliance.
Resolved client disputes promptly, maintaining positive relationships and satisfaction.
Streamlined collections procedures, resulting in increased operational efficiency.
Experience
2-5 Years
Level
Management
Education
B.S. in BA
Collections Coordinator - Entry Level Resume
Objective : Enthusiastic Collections Coordinator with two years of experience in managing accounts receivable and improving collection efficiency. Proficient in resolving billing issues and fostering positive client interactions. Eager to apply analytical skills and effective communication to enhance collections processes and contribute to overall organizational success.
Managed various functional areas related to collections, ensuring timely follow-up on outstanding accounts.
Maintained accurate records of charges, payments, and adjustments in the accounting system.
Identified and resolved billing discrepancies to minimize collection delays.
Analyzed trends in account delinquencies and developed strategies to address them.
Communicated effectively with clients regarding overdue accounts and payment arrangements.
Prepared detailed reports for management on collections performance and account statuses.
Collaborated with team members to enhance overall collections processes and customer service.
Experience
0-2 Years
Level
Entry Level
Education
A.S. in BA
Collections Coordinator Resume
Objective : Proficient Collections Coordinator with two years of experience streamlining collections and managing accounts receivable. Adept at resolving disputes and enhancing client relations through effective communication. Eager to apply analytical skills to optimize collections processes and support organizational objectives.
Generated and managed legal issue packages for attorney referrals.
Processed invoices for attorney and vendor approvals efficiently.
Coordinated check allocations from Accounts Payable to legal representatives.
Assisted in the preparation of monthly financial reports for management.
Addressed inquiries from attorneys, vendors, and customers with professionalism.
Reported loan statuses to financial institutions on a monthly basis.
Maintained accurate legal documentation and general ledger records.
Experience
0-2 Years
Level
Entry Level
Education
A.A.S.
Collections Manager Resume
Objective : Motivated professional with two years of hands-on experience in collections management and accounts receivable processes. Skilled in negotiation and conflict resolution, driving effective debt recovery and enhancing client communication. Committed to improving organizational efficiency through innovative collections strategies.
Enhanced collection methods by evaluating and improving existing processes, resulting in higher recovery rates.
Managed the registration process, ensuring accurate recording of payments received and account updates.
Compiled monthly financial reports to assess revenue collection against departmental projections.
Collaborated with legal teams to manage escalated accounts, documenting all interactions and preparing necessary legal materials.
Developed a streamlined account statement generation process in cooperation with IT, improving efficiency for student accounts.
Established mutually beneficial payment arrangements that reduced overall debt for clients.
Provided compassionate customer support via phone, addressing inquiries and resolving payment issues effectively.
Experience
0-2 Years
Level
Entry Level
Education
BBA
Collections Coordinator Resume
Objective : Collections Coordinator with 5 years of robust experience in managing accounts receivable and implementing effective collections strategies. Expertise in resolving billing disputes and enhancing cash flow through strategic negotiation and communication. Passionate about optimizing processes to drive organizational success and improve client relationships.
Collected payments in alignment with due dates, ensuring timely cash flow.
Identified root causes of account delinquency, collaborating with management for solutions.
Monitored assigned accounts and generated comprehensive collection reports.
Followed up on payment arrangements to ensure compliance and resolve issues.
Executed administrative tasks to support the collections process, including securing necessary documentation.
Experience
2-5 Years
Level
Consultant
Education
B.S. Accounting
Collections Coordinator Resume
Objective : Detail-oriented Collections Coordinator with over 5 years of experience in managing accounts receivable and optimizing collection processes. Proven track record in reducing outstanding debts and improving cash flow through effective communication and negotiation skills. Proficient in using collection software and maintaining accurate records to ensure compliance and enhance customer relationships.
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