A Commercial Collector is responsible for managing and collecting the outstanding accounts receivables of allotted accounts. The job description is also accountable for all other aspects of collections, solving billing problems, and reducing the amount of bills receivables. Typical work activities seen on the Commercial Collector Resume include the following – monitoring accounts on a day-to-day basis; identifying outstanding account receivables; investigating historical data for bills and debts; taking necessary actions on delinquent accounts; resolving billing problems, and updating account status records.
To ensure success in this field, the following skills are needed – prior work experience, excellent knowledge of billing procedures; knowledge of various collection techniques; working knowledge of MS Office and databases; knowledge of collection laws and regulations; and interpersonal skills. A degree in sales or marketing is a common qualification. However, formal education can be replaced with several years of relevant work experience.
Objective : Dynamic and results-oriented professional with 2 years of experience in commercial collections and account management. Skilled in negotiating payment plans and resolving outstanding debts, ensuring client satisfaction while meeting collection goals. Eager to leverage my expertise in a challenging role that fosters professional growth and contributes to organizational success.
Skills : Microsoft Office Suite, Debt Recovery, Negotiation Skills, Communication Skills
Description :
Reviewed and processed claims in Zirmedclearinghouse to ensure timely reimbursements.
Generated AR reports to track and secure payments from Medicare for home health services.
Managed accounts receivable to ensure timely collection of outstanding debts.
Communicated with Medicare to resolve rejected claims effectively.
Assisted team members and external agencies with claims corrections and patient discharge inquiries.
Managed AR reports by posting payments and investigating outstanding balances.
Determined eligibility for payments based on compliance with filing guidelines.
Experience
0-2 Years
Level
Entry Level
Education
AS in BA
Junior Commercial Collector Resume
Objective : Proactive professional with 5 years of experience in commercial collections, adept at negotiating payment plans and resolving outstanding debts. Committed to enhancing client relationships while achieving collection targets. Ready to apply my expertise in a dynamic role that fosters growth and drives financial success.
Skills : Debt Recovery Strategies, Client Relationship Management, Data Analysis And Reporting, Sales Skills, Team Collaboration
Description :
Collaborated with sales teams to resolve billing disputes and issues.
Collaborated with sales teams to establish appropriate credit terms and resolve accounts receivable issues.
Made informed decisions regarding customer order releases based on credit assessments.
Reviewed and established credit limits for accounts, resolving complex issues effectively.
Worked closely with internal and external customers to enhance cash application processes and collections.
Maintained positive relationships with various departments to achieve organizational goals.
Assisted in special projects aimed at improving collection strategies and departmental objectives.
Experience
2-5 Years
Level
Junior
Education
B.S.B.A.
Commercial Collector Resume
Objective : Results-focused Commercial Collector with 5 years of experience in recovering outstanding debts and enhancing client relationships. Proven ability to negotiate payment plans and resolve complex financial issues effectively. Committed to driving collection success while maintaining positive client interactions, ready to contribute to organizational growth.
Performed skip-tracing to locate consumers and guarantors responsible for outstanding balances.
Documented all interactions in RZ Collections Software, maintaining compliance with FDCPA and TCPA regulations.
Achieved monthly collection goals and successfully negotiated settlements.
Engaged in customer-friendly conversations to clarify financial responsibilities and establish repayment plans.
Collaborated with sales teams to address account issues and enhance recovery strategies.
Experience
2-5 Years
Level
Junior
Education
B.S. in BA
Senior Commercial Collector Resume
Headline : Accomplished Senior Commercial Collector with 7 years of experience in debt recovery and client account management. Expertise in developing effective collection strategies and fostering strong client relationships to enhance financial outcomes. Poised to drive organizational success through proven negotiation skills and a commitment to exceeding collection targets.
Skills : Crm Software, Active Listening, Persuasion Techniques, Empathy, Adaptability
Description :
Engaged with customers to resolve outstanding balances and facilitate timely payments.
Conducted thorough account reconciliations before initiating collection actions.
Drafted and dispatched follow-up correspondence for delinquent accounts.
Maintained accurate records of customer interactions and collection status updates.
Produced weekly reports detailing credit and collection metrics for management review.
Performed month-end account reconciliations, identifying discrepancies and variances.
Collaborated with cross-functional teams to enhance collection processes and strategies.
Experience
5-7 Years
Level
Senior
Education
B.S. in BA
Commercial Collector Resume
Summary : Dedicated Commercial Collector with a decade of experience in debt recovery and financial negotiations. Proficient in creating tailored payment solutions and fostering strong client relationships to enhance collection rates. Aiming to leverage expertise in a results-driven environment to contribute to organizational financial success.
Skills : Time Management, Invoice Management, Financial Reporting, Attention To Detail, Negotiation Tactics, Interpersonal Skills
Description :
Drafted and reviewed financial statements to ensure accuracy and compliance with accounting standards.
Analyzed collection reports to evaluate outstanding balances and formulate effective recovery strategies.
Collaborated with management to establish annual goals for collection performance.
Reconstructed accounting records to facilitate accurate billing processes.
Led multiple client system conversions to enhance operational efficiency.
Coordinated with Billing and Accounts Receivables teams to resolve complex issues impacting collections.
Developed comprehensive reports on collection activities for management review.
Experience
7-10 Years
Level
Management
Education
B.S. Finance
Executive Commercial Collector Resume
Summary : Accomplished Executive Commercial Collector with over 10 years of expertise in debt recovery and financial negotiations. Proven success in developing innovative collection strategies and negotiating effective payment plans, resulting in improved cash flow and client satisfaction. Driven to enhance organizational profitability through strategic account management and relationship building.
Skills : Database Management, Record Keeping, Follow-up Skills, Stress Management
Description :
Managed a portfolio of commercial accounts with receivables ranging from $2-7 million, ensuring timely collections and resolution of disputes.
Utilized AS400 systems to track unapplied cash and streamline collection processes.
Established effective repayment plans and settlements, leading to a significant decrease in delinquent accounts.
Collaborated with accounting teams to reconcile cash application issues and forecast receivable performance accurately.
Prepared management reports with actionable insights to support strategic decision-making in collections.
Evaluated uncollectable accounts and submitted write-off proposals with thorough justifications to senior management.
Maintained comprehensive records of interactions with clients to ensure compliance and facilitate dispute resolution.
Experience
10+ Years
Level
Executive
Education
B.S. in BA
Commercial Collector Resume
Objective : Driven Commercial Collector with 5 years of experience in effectively recovering overdue accounts and enhancing client relationships. Expert in negotiation and conflict resolution, consistently achieving collection targets while maintaining high customer satisfaction. Keen to leverage my skills in a dynamic environment to support organizational growth and financial health.
Facilitated the collection process by providing administrative support and maintaining accurate records.
Generated detailed reports on outstanding accounts, aiding in strategic decision-making.
Managed database entries, ensuring data accuracy and generating insightful reports.
Resolved invoice discrepancies through effective communication with clients and internal teams.
Responded promptly to inquiries from customers and external collection agencies.
Conducted outreach to delinquent accounts, employing customized communication strategies.
Executed lien and repossession processes, while mentoring junior staff on best practices.
Experience
2-5 Years
Level
Consultant
Education
B.S. in BA
Freelance Commercial Collector Resume
Objective : With two years of specialized experience in commercial collections, I excel in negotiating payment solutions and resolving debts efficiently. My focus on client engagement and achieving collection goals has consistently driven positive outcomes. I am now looking to apply my skills in a freelance capacity, contributing to organizational success through effective financial management.
Skills : Debt Recovery Analysis, Analytical Thinking, Accurate Record Maintenance, Multi-tasking, Report Writing, Microsoft Excel
Description :
Tracked and reported direct payments; managed debt validation requests effectively.
Established and managed commercial collection accounts for a local bank.
Successfully collected from various entities, including insurance companies and hospitals.
Conducted outbound calls to recover overdue accounts from corporations and businesses.
Executed deep skip tracing and arranged payment plans with clients.
Processed payments via phone and managed data entry tasks accurately.
Negotiated settlements with debtors and their attorneys to resolve accounts.
Experience
0-2 Years
Level
Freelancer
Education
AAS in BA
Commercial Collector Resume
Headline : Proficient Commercial Collector with over 7 years of experience in debt recovery and account management. Expertise in implementing effective collection strategies and negotiating payment solutions to maximize recovery rates. Committed to fostering strong client relationships while achieving organizational financial objectives.
Skills : Credit Risk Assessment, Goal Setting, Client Retention, Account Reconciliation, Industry Regulations, Process Improvement
Description :
Resolved overdue commercial accounts by effectively overcoming objections and implementing payment solutions.
Identified correct business entities and updated customer records with current information.
Conducted 80-100 outbound calls daily to follow up on payment statuses of past-due accounts.
Assisted clients in obtaining accurate account balance information and resolving discrepancies.
Managed a portfolio of 200 client accounts with balances ranging from $1,000 to $3,000.
Coordinated with private investigators to locate assets and conduct skip tracing when necessary.
Executed recovery actions on delinquent accounts, including liens and repossessions.
Experience
5-7 Years
Level
Senior
Education
B.S. in BA
Commercial Collector Resume
Summary : Accomplished Commercial Collector with a decade of experience in debt recovery and account management. Proven track record in negotiating payment solutions, resolving disputes, and enhancing client relationships to drive financial success. Ready to apply my expertise in a challenging role that demands strategic thinking and a results-oriented approach.
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