A Commercial Specialist will carry out various commercial, contractual and administrative tasks, and document management, as a means to support the Facility management sector in achieving its objective. The primary responsibilities listed on the Commercial Specialist Resume include – taking responsibility of supporting various other tasks such auditing, reviewing, generating reports and coordinating with other facility management-related assets; maintaining contract databases as per prescribed standards, providing administrative support, handling calls and queries of internal and external customers, creating reports about channel performance, performing commercial duties, and supporting the commercial manager in commercial processes.
Skills normally depicted by applicants include – a very thorough understanding of basic finance, tax, and legal knowledge; knowledge of customer experience strategies; the ability to multi-task, knowledge and working experience with commercial management of third parties, and excellent collaborative relationship skills. Qualifications for this position include a degree in Accounting or Business or the related fields.
Objective : Looking to join as a team player with a company can use knowledge and skills to perform a variety of tasks with, and to become a valuable asset to business.
Responsible to maintain customer accounts and target potential new customers.
Processed both customer payments and paying vendors directly. Resolve any customer issues or complaints.
Employed, gave them tasks to complete and dispatch them to make deliveries to customers.
Responsible for scheduling and editing all commercial elements on a daily log Worked closely with marketing and sales teams.
Managed the Facility Management contract process from tender stage to award.
Developed, maintained, and administered a contracts document management system compliant with ISO standard.
Provided interface of Emaar to outside service providers, and liaised with these on queries, collation of documents.
Experience
2-5 Years
Level
Junior
Education
Diploma
Commercial Specialist/Representative Resume
Summary : A Customer Service Representative position utilizing computer skills and ability to effectively communicate with customers.
Skills : Fluent in spanish, Macromedia Dream Weaver MX, Adobe.
Description :
Provided accurate stock checks for products when it is needed.
Assisted customers with tying to find where their order is by calling the warehouse or emailing the designated support rep over their account.
Timeframe to make sure each caller gets the time needed for the call.
Handled customers when there is a complaint and make sure they get the correct information and help needed for their complaint.
Helped each person that calls into the job by making sure they get their order placed, or get the issue solved for the call.
Accomplished making people happy by placing their orders and getting them off the phone in a timely manner.
Processed the order and how the order will be sent to them with a confirmation at the end of the order so they can review the order.
Experience
7-10 Years
Level
Management
Education
College Prep
Commercial Specialist I Resume
Objective : Seeking a position with organization that think could benefit from twenty five plus years of excellent customer service experience. Also have knowledge in the following areas.
Skills : Microsoft Office, Commercial Driving.
Description :
Provided administrative and operational support to the commercial area of the bank that may require considerable experience.
Provided customer service assignment; maintain status at the highest level to both internal and external customers.
Balanced numeric accounts on a daily basis what was advanced from the day before; then balance numeric advance requested general ledger accounts.
Maintained charged-off loans and/or other information pertinent to their specific department.
Created and maintained various reports, graphs, and charts for management.
Updated existing information into appropriate department software systems.
Administered bankruptcy and attorney payments to proper loans. Compile detailed loan information for the preparation of loan reviews.
Experience
2-5 Years
Level
Junior
Education
Diploma
Commercial Specialist I Resume
Objective : A skilled researcher with extensive experience in microbiology, immunology, biochemistry, molecular biology and database. Adept knowledge about analytical laboratory procedures.
Skills : Microsoft Office, Technical Skills.
Description :
Frequently interact with customers in an engaged multicultural environment.
Maintained strong relationships with current and existing commercial customers while obtaining new accounts with businesses.
Partnered with Credit and Reporting teams to aid in the setup of new commercial customers.
Developed market analysis and action plans for commercial accounts. Utilizes email/internet/phone to research, contact.
Developed, maintained, and revised key customer plans, and documents all customer contact in CRM.
Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
Emptied wastebaskets, emptied and clean ashtrays, and transported other trash and waste to disposal areas.
Experience
2-5 Years
Level
Junior
Education
Diploma
Commercial Specialist II Resume
Headline : Accomplished advertising/marketing professional with 7 years of experience working within the media industry. Recognized for the ability to build relationships with key personnel.
Skills : Billing payments, Shipments.
Description :
Determined the work procedures prepare work schedules and expedite workflow.
Standardized, communicated, and implemented customer service procedures as defined in the online resource manual to improve efficiency.
Implemented superior customer experience procedures for standardized scripting, process, and follow-up.
Communicated, implemented, and monitored the success of the call escalation plan.
Answered questions and recommend corrective services to address customer complaints.
Communicated and followed-up to ensure representatives are fully informed of all new information related to products, procedures.
Monitored service calls daily for each customer service representative to observe employee demeanor, technical accuracy, and conformity to company policies.
Experience
5-7 Years
Level
Executive
Education
Sociology
Commercial Specialist/Co-ordinator Resume
Summary : Strong organizational, technical and analytical skills. Prefer to work in a clean environment. Enjoy a position where have a set routine, with the possibility for advancement.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Ask directed questions to customers to decide the best product for them.
Responsible for the supervision of the commercial department, as well as occasional MOD of the store.
Handled B2B sales to commercial customers. Controlled gross margin and labor with respect to sales volume.
Responsible for cash handling and collecting deferred payments.
Offered negotiation support when acquiring materials for new projects, saving the company up to on sizeable purchases.
Strong ability to identified different automobile components Represented company at various national and privately.
Experience
7-10 Years
Level
Management
Education
Diploma
Commercial Specialist III Resume
Summary : Seeking an outgoing position that provides a platform for growth and new opportunities, which will transform into a long-term challenging and fulfilling career path.
Skills : Customer service, Reservations, Money handling.
Description :
Served as a communication liaison between a tier-one automotive supplier and our customer.
Supported internal customers, such as finance and engineering, regarding financial issues or process changes.
Provided quotations in response to engineering changes and follow up on progress and payment.
Generated monthly sales forecasting and reconciliation reports, and analyzed data to verify goals and accuracy.
Answered customer correspondence and provide assistance in solving daily issues.
Assisted with various other legal, financial, and operational commercial projects.
Monitored and analyzed system data using pivot tables and additional tools in Microsoft Excel.
Experience
10+ Years
Level
Senior
Education
Diploma
Associate Commercial Specialist Resume
Headline : Grow within a company and gain additional knowledge and master skills to become a competitive electronic technician within any organization.
Validated product-related technical information displayed in the electronic catalog, as well as working with multiple functional areas.
Worked with product vendors as a technical expert. Expanded account bases by Commercial accounts.
Created bulletins, and trustworthy advice designed to increase sales, and reduce returns.
Managed specification data including updating coverage, new additions, and cleaning old data for accuracy.
Attended and participated in conference calls and meetings on a daily basis.
Managed a portfolio of Commercial accounts generating in monthly sales.
Trained new employees during the company transitional period.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Commercial Specialist Resume
Headline : An adaptable and achievement oriented professional who hopes to utilize communicative, creative, and decision-making skills in order to contribute to the vision of the company.
Skills : Microsoft Office, Interpersonal Skills.
Description :
Worked with Technicians, Service Managers and Branch Managers to resolve customer issues in a timely manner.
Received (Exceptional Performance) in a metric based & high volume call center.
Evaluated customer's accounts to approve or deny Credits/Refunds per Business Rules.
Prepared daily lead and statistical reports, and host country business representatives together.
Supported the Floor in times of need when Management was in meetings.
Invited to become a member of the Winter Deconstruction Team were actively gave input.
Achieved the Employee of the Month award for the Month.
Experience
5-7 Years
Level
Executive
Education
Computer Science
Asst. Commercial Specialist Resume
Objective : Motivated, team-oriented engineering professional with 3 years experience in administrative duties with financial and analytic background. Strong analytical and problem solving skills, with the ability.
Skills : Technical Skills, MS-Excel.
Description :
Assisted with the analysis of sales and financial reports. Performed general office duties and administrative tasks.
Collected and processed all invoices from various locations and obtain approval for payment.
Documented all accounts payable and receivable transactions.
Ensured completion and review of all balance sheet reconciliations and identify and communicate findings.
Organized advertising campaigns to sell the post office products.
Collected sales records and set up reports containing respective conclusions.
Managed and updated the entire inventory of the different offices and place orders for products.
Experience
2-5 Years
Level
Junior
Education
Accounting
Commercial Specialist Resume
Headline : Enthusiastic worker excited to get back into professional life after spending two years as a caretaker and a homemaker.
Skills : Communication Skills, Technical Skills.
Description :
Monitored customer preferences to determine the focus of sales efforts.
Conferred with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Resolved customer complaints regarding sales and service.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stocked and reordered when inventory drops to a specified level.
Instructed staff on how to handle difficult and complicated sales.
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