Community Manager Resume
Summary : Looking for new challenges and advancement opportunities. Providing skills and experience in management, marketing, negotiations, purchasing, staff supervision, sales, customer relations and collections.
Skills : Management, Communications, Team Building, Data Analysis, Community Relations, Excel, Relationship Management
Description :
- Produced development reports and monthly financials in an accurate and timely fashion.
- Oversee the day to day operational responsibilities of the property, to include financial, marketing, customer service of townhomes.
- Effectively managed, maintained the physical complex's community, its residents and staff, while meeting the highly demanded financial objectives of the owner.
- Continuously monitor the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive.
- Organized and lead meetings with residents for payment of delinquent accounts.
- Worked with mortgage companies for a timely process of all loan applications.
- Developed strong relationships with home buyers that ensured long term satisfaction.
Utilize marketing strategies to secure traffic and keep track of all competitor market trends and market survey.
Experience
10+ Years
Level
Senior
Education
Diploma
Assistant Community Manager Resume
Headline : Dedicated Community Manager with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Enthusiastic team player dedicated to process improvements and staff development.
Skills : Customer Service, Accounts Payable, Accounts Receivable, Billing, Troubleshooting, Administrative Support, General Office, General Accounting
Description :
- Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
- Contracts with tenants by negotiating leases, collecting security deposit.
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services.
- Secures property by establishing and enforcing precautionary policies and procedures, responding to emergencies.
- Work closely with staff and hold meetings to assure that everyone is on the same page.
- Prepares reports by collecting, analyzing, and summarizing data and trends.
- Prepare budgets for residential and condos by collecting bids for upcoming projects and going by prior year numbers.
- Maintain and update the property file system on work orders, general correspondence, residents and employees.
Experience
5-7 Years
Level
Executive
Education
Business Management
Community Manager II Resume
Objective : Community Manager is responsible for developing, executing and maintaining strategies to grow and engage the community of users. This includes generating content that supports the product and company, obtaining feedback from both external and internal stakeholders, and analyzing data to improve the community.
Skills : Microsoft Office, Driving, Microsoft Word, Communications, Inventory, Customer Service
Description :
- Provides exceptional service to residents, future residents and internal team members maintains the bookkeeping for the community, disperses legal documentation.
- Assists in the marketing efforts assist in budget meetings/processes and also contributes to the leasing process.
- Received positive compliments about my competency as a community manager from direct supervisors and corporate office personnel.
- Monitoring office and maintenance supply orders to stay within budget, place order and code accordingly.
- Ensured that all site operations complied with the company procedures and policies.
- Recruited by a president and regional manager after the visit of former property.
- Organizing with the programming team to streamline customer interactions for mobile and desktop web interactions.
Experience
2-5 Years
Level
Executive
Education
BA
Community Manager I Resume
Objective : Seeking Community Manager position where my skills and experience can be effectively utilized and where there is opportunity for professional growth while maintaining the highest regard to internal and external customer service. I strive for exceptional teamwork and excellent resident relations.
Skills : Budget Management, Property Management, MS Office, Yard, Customer Service
Description :
- Regularly monitor the financial performance of the property, making necessary changes in the operations as needed to meet and exceed performance goals.
- Ensure that bank deposits are made daily or as necessary, purchases necessary office supplies, coordinate disbursement of petty cash funds, and supervise rent collections.
- Establish schedules and assigns personnel for routine maintenance and emergency coverage, and ensure that maintenance requests are handled quickly.
- Ensure that residents are provided with a clean, safe and well-maintained community.
- Handle resident relations and resident organizations, report accidents and emergency situations to the regional manager immediately and prepare incident reports.
- Continually inspect property and improvements, recording deficiencies and taking necessary actions.
- Handle resident issues in a timely and effective manner, ensuring that resident issues are not escalated to the regional manager more than once per quarter.
Experience
2-5 Years
Level
Executive
Education
Masters of Science
Marketing Community Manager Resume
Objective : Over 10+ years of business experience with a focus in real estate; asset management, valuation, property and financial management along with leasing multifamily housing, industrial and commercial office buildings.
Skills : Management Experience, Customer Service, Customer Relations
Description :
- Developed, maintained and executed the marketing and business plan for the property in order to achieve full market occupancy.
- Recruited and hired successful staff to ensure that all departments operated within budget and that resident files are being properly maintained and that the property is being physically maintained.
- Developed and executed through staff members, activities and events that fostered an enjoyable, safe and positive atmosphere to encourage resident retention.
- Maintained high referral rates and exceptional feedback from previous residents maintaining a 45% renewal rate followed up with prospects throughout the sales process.
- Created and maintained a large client base by meeting needs and providing exceptional customer service.
- Researched the current market in west lafayette to stay informed and give superior customer service and advice to the corporate team.
- Collaborated with the construction superintendent regarding custom changes, scheduled client meetings, and closing dates.
Experience
2-5 Years
Level
Executive
Education
Bachelor of Science
Associate Community Manager Resume
Objective : Real Estate professional experienced in the multi-family industry. Experience includes property management, sales, marketing, advertising, software setup, networking, training, and contract negotiations.
Skills : Microsoft Office, Appointment Scheduling, Filing, Receptionist, Telecommunications, Accounts Payable, Accounts Receivable, Data Entry, Manager
Description :
- Pro-actively generated leads for new sales via telephone and email.
- Built long-term potential resident relationships and advised customers on move-in promotions.
- Compiled weekly call/contact reports, and developed promotions for our regional sales managers.
- Customer leads in a timely manner and guaranteeing a high level of customer service.
- Regarding independent retirement community living and lifestyles; as well as apartment community information and pricing.
- Recommended and assisted based on customer needs and desires to drive sales.
- Contacted customers expressed appreciation and invited them to promotions and upcoming events.
- Communicated with the sales, marketing, and administrative teams on a daily basis.
Experience
2-5 Years
Level
Executive
Education
BA
Community Manager Resume
Summary : Community Manager adept in customer relations, sales, collections and real estate management. Seeks a challenging position in property management with room for growth and professional development. Property Manager versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting. CORE QUALIFICATIONS Multi-family property management Sales and marketing Team player Valid Florida driver's license Decisive Fast learner Team player Skilled multi-tasker.
Skills : Microsoft Suite, Answering Phones, Customer Service, Sales, Filing, Accounts Payable, Accounts Receivable, Cashier, Cash Handling, Receptionist, Fax
Description :
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Prepared monthly financial statements and reports for ownership and management.
- Helping users discover new events while driving traffic through a social process that would provide a smooth transition while planning and traveling to the events in question.
- Represent client services during internal and client meetings to bridge any gaps that may arise.
- Enforce company policies and procedures, while maintaining a positive work environment.
Develop and execute occupancy plans, resulting in high occupancy and little, to no vacancy loss.Communication, negotiations and project scheduling with vendors, and residents.
Experience
10+ Years
Level
Senior
Education
Bachelor of Arts
Sr. Community Manager Resume
Objective : Seasoned property management professional for over 3 years in fast-paced student housing market. Exceptional customer service and managerial skills. Explore other career opportunities that will allow me to utilize my skills and desire to help and assist people. Fast learner and enjoy networking to assist in bringing new clients and opportunities on board.
Skills : Content Development, Content Marketing, Social Media Marketing, Web Analytics, User Experience Design, Search Engine Optimization
Description :
- Created conceptual designs that were then used by a third party company to finalize branding.
- Assisting in the design, branding, and structure of the company as well as the business development from a marketing approach.
- Responsible for targeting and building a core demographic audience, as well as interacting with the audience as the target persona.
- Analyzing interactions for customer sentiment to further refine the target audience.
- Handled all daily correspondence including phone calls, email, walk-in traffic, and website requests.
- Plans and prepares associate work schedules, assigns tasks and delegates work, monitors job progress and workflow, reviews work for timeliness and accuracy, and appraisers work performance.
Develop comprehensive social media programs that support the brand strategy to increase brand visibility.
Experience
2-5 Years
Level
Executive
Education
Diploma
Site Community Manager Resume
Objective : Results-oriented Real Estate Management Professional offering a comprehensive10-year background in property management, leasing administration, financial reporting, and financial analysis. Strongly dedicated to greater productivity as a team leader with the ability to interface with professionals on all levels. Proven success in managing the operations of multi-million dollar assets. Seeking new career challenges where a seasoned real estate professional will immediately create value and increase overall profitability.
Skills : Microsoft Office, Yardi, OneSite, LIHTC, Section 8, MD Notary
Description :
- Worked closely with a superintendent of construction to complete building acceptance, punch walked for construction and appearance defect as well as the clubhouse and all common areas.
- Establishing high-speed internet and video services to a property through local vendors.
- Negotiated installation and construction work required to complete installation of services to 264 unit community.
- Setup entire leasing office, created all filing systems, and organized flow and office efficiency.
- Ordered all new equipment for maintenance and grounds and maintains all supply inventories including maintenance/grounds, marketing, and leasing supplies.
- Conducted new construction lease-up of 264 unit luxury community in the lake charles, la market and noted local market trends and demographics.
- Established heavy outreach marketing plan to ensure occupancy goals were achieved.
- Gathers bids for all work performed on property outside of scope for maintenance or management and submits all required documentation in a timely manner.
Experience
2-5 Years
Level
Executive
Education
Culinary Arts
Community Manager Resume
Summary : Conscientious, goal-oriented manager with over twenty years experience in Business Administration, Customer Service, and Sales Planning. Exceptional skills and strengths include Solid Communication, Organizational Planning, Increasing Customer Satisfaction, Problem-solving, and adapting to change. Extensive experience in Team Management and Development, Project Management, Market Planning and Sales Program Development and Implementation. Proficient in data entry, Microsoft Office, Excel, and PowerPoint.
Skills : Microsoft Office, Marketing, Management, Training, Team Management, Cash Handling, Data Analysis, Digital Marketing, Data Entry, Event Management, Event Planning, Fundraising, Logistics, Networking, Online Marketing, Public Speaking, People Management, Quality Assurance, Risk Management, Written Communication
Description :
- Implementation of sound operating and fiscal procedures, development and mentoring of the team, delivery of impeccable customer relations, and management of annual operating and capital budgets valued over a million dollars.
- Developed and maintained a positive and motivated team focused on exceptional customer service through mentoring, leadership.
- Responsiveness to the customer awarded superior customer service both years and ranked fifth out of forty communities overall.
- Communicated regularly and effectively with all team members, encouraging two-way dialog and honest feedback.
- Maximized rental income through occupancy maximization and expense control through assessment and problem solving, while maintaining physical assets.
- Implemented and oversaw training, team development coached and motivated team members, resulting in promotions for three individuals.
- Conducted monthly financial analysis to augment changes to reduce expenses and increase income which achieved and exceeded budgeted monthly goals.
- Trained and directed operations to ensure compliance with operating procedures, company guidelines, and fair housing.
Experience
7-10 Years
Level
Management
Education
Bachelor of Science
