Computer Hardware Technician Resume Samples

Description :

1. Assembled and configured NAS systems for clients, ensuring timely delivery and functionality.
2. Utilized various storage products and firmware, enhancing system reliability and performance.
3. Executed RAID configurations on NAS systems, optimizing data storage solutions for clients.
4. Formatted and managed disks on Windows Server 2008, ensuring data integrity and accessibility.
5. Conducted thorough burn-in testing on HDDs to guarantee performance standards.
6. Coordinated packaging and shipping of NAS units, ensuring safe delivery to clients.
7. Managed inventory of hard drives and NAS units, maintaining accurate records for warehouse operations.

Experience

0-2 Years

Level

Entry Level

Education

AAS-CT

Description :

1. Conducted diagnostic testing on various laptop models, ensuring accurate assessments of hardware issues.
2. Repaired and replaced components such as keyboards, memory, and hard drives, enhancing device performance.
3. Performed system backups and server maintenance, ensuring data integrity and availability.
4. Managed inventory of laptops, logging repairs and maintaining records in the Access Database.
5. Executed PC Doctor diagnostic tests to verify hardware functionality and compliance with standards.
6. Completed proactive LCD screen replacements, improving user experience for IBM A22 and T22 models.
7. Diagnosed and repaired Compaq Ipaq PDA devices, expanding service offerings.

Experience

2-5 Years

Level

Junior

Education

AAS-CT

Description :

1. Executed technical troubleshooting for hardware and software issues via a ticketing system.
2. Diagnosed and resolved problems with desktops, laptops, and networked devices.
3. Configured new systems for users, ensuring optimal setup and performance.
4. Upgraded and replaced user systems as per requests, enhancing user experience.
5. Established video conferencing setups, facilitating effective communication.
6. Maintained an accurate inventory of technical equipment, ensuring availability.
7. Managed loaner laptops, ensuring timely returns and functionality.

Experience

2-5 Years

Level

Junior

Education

AAS-CT

Description :

1. Managed incoming repair requests, ensuring timely responses and resolutions.
2. Executed troubleshooting and repairs on HP and Dell systems, enhancing reliability.
3. Installed and configured hardware drivers and utilities for optimal performance.
4. Facilitated data migration from legacy systems to new setups, ensuring data integrity.
5. Set up and maintained both wireless and wired networks for seamless connectivity.
6. Conducted printer repairs and installations, improving office productivity.
7. Provided technical support to users, enhancing their experience and satisfaction.

Experience

2-5 Years

Level

Junior

Education

AAS-CT

Description :

1. Diagnosed and repaired computer systems for clients, ensuring optimal performance and reliability.
2. Collaborated with manufacturers to resolve complex technical issues and enhance customer satisfaction.
3. Traveled extensively to client locations, providing on-site technical support and repairs.
4. Utilized advanced diagnostic tools to identify hardware malfunctions and recommend effective solutions.
5. Selected and installed hardware components, ensuring compliance with industry standards and specifications.
6. Supervised junior technicians, providing guidance and support in troubleshooting and repairs.
7. Monitored system performance and implemented modifications to maintain operational efficiency.

Experience

10+ Years

Level

Senior

Education

AAS-CT

Description :

1. Delivered exceptional customer service by ensuring all hardware installations were completed accurately and efficiently.
2. Managed and prioritized multiple work orders to meet tight deadlines and customer expectations.
3. Assembled and configured a variety of computer systems, servers, and network equipment.
4. Conducted thorough quality assurance checks to ensure compliance with industry standards.
5. Implemented process improvements that reduced production times by 50% through effective planning and execution.
6. Selected for advanced training and high-priority projects due to proven technical skills.
7. Provided comprehensive hardware support for a range of devices, including desktops, laptops, and servers.

Experience

10+ Years

Level

Senior

Education

Computer Technology

Description :

1. Assembled and configured server racks using engineering specifications and precision tools.
2. Installed server racks in the data center, ensuring compliance with layout plans.
3. Troubleshot production equipment, providing remote assistance and part replacements.
4. Managed incoming shipments and tracked inventory status for timely updates.
5. Maintained spare parts inventory using ERP systems, ensuring availability for repairs.
6. Conducted regular inventory audits to ensure accuracy of spare parts stock.
7. Rebuilt and configured computers and laptops, upgrading software and transferring data efficiently.

Experience

0-2 Years

Level

Entry Level

Education

Class A CDL in Truck Driving

Description :

1. Utilized advanced diagnostic tools to troubleshoot and resolve hardware issues efficiently.
2. Ensured data integrity by implementing robust backup solutions for critical systems.
3. Packaged and shipped over 200 laptops securely, ensuring safe delivery.
4. Documented all technical processes in ITSM software for compliance and tracking.
5. Built and upgraded hardware for over 500 desktops, enhancing performance and reliability.
6. Maintained functionality of PC and Mac systems, boosting end-user productivity through effective repairs.
7. Installed and configured disk duplication systems, expanding operational capabilities.

Experience

2-5 Years

Level

Junior

Education

AAS in Comp Tech

Description :

1. Maintained and repaired laptops, printers, and peripherals for a major pharmaceutical company's sales force.
2. Managed client equipment repairs and software updates in the workshop.
3. Supervised repair rollouts and ensured quality service delivery.
4. Executed diagnostics and repairs on various hardware components.
5. Processed customer desktop and laptop systems for repairs efficiently.
6. Troubleshot systems and collaborated with customers to identify hardware and software needs.
7. Documented software and hardware issues, providing detailed reports for future reference.

Experience

2-5 Years

Level

Junior

Education

AAS in Comp Tech

Description :

1. Replaced outdated hardware components in office networks to enhance performance.
2. Installed and configured new devices, ensuring compatibility and functionality.
3. Diagnosed and resolved hardware and software issues, maintaining optimal system performance.
4. Connected devices to the network, providing support for users with technical inquiries.
5. Reimaged computers to Windows 10, streamlining the transition from Windows 7.
6. Managed server updates to ensure all workstations had the latest software and security patches.
7. Recognized for exceptional helpdesk support, leading to a promotion within the organization.

Experience

0-2 Years

Level

Entry Level

Education

AAS in Comp Tech