A Computer Operations Manager takes responsibility for planning, directing, and managing the daily operations of the computer operation department. The job duties commonly found on the Computer Operations Manager Resume include the following – establishing department policies and procedures, taking responsibility for the operation of mainframe and peripheral information system equipment, developing schedules for equipment usage; meeting and adhering to approved budgets; and managing the computer operations team performance.
Those seeking this job role must be able to depict on the resume the following skills – extensive knowledge of department process; prior work experience; the ability to adhere and meet the approved budgets; the ability to stay updated with the latest software and technologies; and the ability to spot errors. Employers prefer to hire those having a degree in computer science or a related field.
Headline : Dynamic Computer Operations Manager with 7 years of extensive experience in optimizing IT operations, enhancing system performance, and leading cross-functional teams. Proven ability to streamline processes and implement innovative solutions that drive efficiency and reduce costs. Committed to fostering a collaborative environment to achieve organizational goals and ensure top-tier service delivery.
Skills : Effective Communication, Data Analysis And Reporting, Team Leadership, Project Management
Description :
Managed the performance of hardware and software systems, ensuring optimal output and resource utilization.
Developed vendor performance logs and conducted regular reviews to maintain system integrity.
Coordinated with vendors for timely maintenance and repairs, ensuring minimal downtime.
Defined staffing requirements and established work standards to optimize team efficiency.
Facilitated collaboration among departments, including HR, IT, and Sales, to enhance operational effectiveness.
Analyzed financial performance metrics to improve revenue and reduce expenses.
Led initiatives to enhance security protocols and system reliability across operations.
Experience
5-7 Years
Level
Management
Education
B.S. IT
IT Operations Manager - Computer Operations Resume
Summary : Accomplished IT Operations Manager with a decade of experience in enhancing computer operations and optimizing IT frameworks. Skilled in leading teams to improve system performance and ensuring seamless communication across departments. Adept at implementing strategic initiatives that drive operational efficiency and enhance service delivery while maintaining robust security protocols.
Skills : Windows Server Management, Team Leadership And Development, Performance Metrics, Change Management, Troubleshooting Skills
Description :
Designed and implemented scalable enterprise infrastructure, expanding user capacity from 50 to 400 across multiple locations.
Oversaw Network Operations, Security, and Desktop Support, ensuring optimal performance and reliability.
Managed a diverse server environment, administering over 50 Windows servers efficiently.
Facilitated the creation and enforcement of comprehensive security policies across the organization.
Coordinated the successful acquisition of corporate cybersecurity certifications, enhancing organizational credibility.
Established and nurtured B2B connectivity relationships, improving collaboration and data sharing.
Led initiatives to enhance disaster recovery strategies, ensuring business continuity during outages.
Experience
7-10 Years
Level
Senior
Education
B.S. IT
Computer Operations Manager Resume
Summary : Results-oriented Computer Operations Manager with 10 years of experience in driving IT operational excellence and enhancing system reliability. Expertise in leading diverse teams to implement strategic initiatives that optimize performance and reduce operational costs. Passionate about leveraging technology to achieve business goals and provide outstanding service delivery.
Skills : Infrastructure Design, Data Analysis Tools, System Integration, Network Security, Hardware Management, It Governance
Description :
Managed data center expansion project, enhancing capacity and performance.
Configured new network components for improved infrastructure monitoring.
Collaborated with compliance teams to develop and test SOXPCI controls.
Oversee daily IT operations to ensure optimal performance and reliability of systems.
Oversaw tape management and vaulting processes for data security.
Led the redesign of network infrastructure to optimize data flow.
Implemented Hosted VOIP and Unified Messaging solutions for improved communication.
Experience
10+ Years
Level
Management
Education
B.S. IT
Technical Operations Manager - Computer Systems Resume
Headline : Accomplished Technical Operations Manager with 7 years of experience in enhancing computer systems and optimizing IT operations. Expertise in leading diverse teams to implement innovative solutions that improve efficiency and reduce operational costs. Dedicated to driving technical excellence and fostering a collaborative environment that supports organizational objectives.
Skills : Strategic It Planning, Operational Strategy Development, Process Improvement, Risk Management, Data Analysis, Technical Support
Description :
Upgraded to new releases, installed PTFs and CA packages on the iSeries to enhance system performance.
Managed significant hardware and software upgrades, ensuring timely project completions for development staff.
Ensure compliance with industry standards and regulatory requirements.
Created and modified CL programs, implementing security measures and user configurations on OS400.
Oversaw production changes, ensuring compliance with IT standards and procedures.
Maintained comprehensive technical documentation for all system implementations.
Champion for IT policy development, establishing protocols that enhance operational efficiency.
Experience
5-7 Years
Level
Senior
Education
B.S. IT
Computer Operations Manager Resume
Objective : Innovative Computer Operations Manager with 5 years of experience in streamlining IT processes and enhancing operational efficiency. Expert in managing cross-functional teams, implementing robust system protocols, and optimizing technology solutions. Dedicated to fostering a high-performance culture that supports organizational objectives while ensuring system reliability and security.
Facilitated compliance audits and ensured adherence to industry standards within IT operations.
Provided first-level support for a multi-location call center, enhancing user experience for over 100 representatives.
Proactively communicated system outages and performance issues to stakeholders, ensuring timely updates and resolutions.
Tracked and logged changes, incidents, and problems in the database to maintain operational transparency.
Determined system requirements and sourced vendors for off-site storage solutions, optimizing data management.
Analyzed departmental budgets, identifying cost-saving opportunities and enhancing resource allocation.
Deployed network infrastructure upgrades, including Ethernet backbones and firewall configurations, ensuring robust security and redundancy.
Experience
2-5 Years
Level
Management
Education
B.S. IT
Systems Operations Manager - Computer Services Resume
Objective : Proactive Systems Operations Manager with 2 years of experience in enhancing IT services and optimizing operational workflows. Skilled in implementing technology solutions that improve efficiency and support business objectives. Eager to contribute to a collaborative team environment focused on achieving high-quality service delivery and technological advancement.
Implemented innovative technologies like handheld sales units, improving inventory accuracy and order processing speed.
Managed and maintained the IBM AS400 system and VIP software, ensuring optimal performance.
Coordinated software upgrades and established robust backup and recovery procedures.
Oversaw payroll processing for 120 employees, ensuring timely and accurate reporting.
Streamlined year-end system procedures, enhancing operational efficiency.
Provided training and technical support for employees on the VIP system and PC procedures.
Established an EDI system for major accounts, improving order controls and processing time.
Experience
0-2 Years
Level
Entry Level
Education
B.Sc. IT
Computer Operations Manager Resume
Headline : Results-driven Computer Operations Manager with 7 years of expertise in overseeing IT operations and enhancing system efficiencies. Proficient in leading teams to implement strategic solutions that optimize performance and minimize costs. Passionate about fostering a culture of collaboration and continuous improvement to achieve organizational objectives and deliver exceptional service.
Designed and implemented mission-critical training and documentation for operational platforms.
Executed system upgrades and PTF installations, saving significant costs in vendor fees.
Established secure VPN connections through Cisco routers, enhancing network security.
Directed the implementation of a comprehensive help desk system, improving customer support efficiency.
Overseen procurement of hardware and software, ensuring alignment with organizational needs.
Maintained rigorous change management protocols and thorough documentation for auditing.
Developed quality assurance processes to ensure optimal service delivery and product distribution.
Experience
5-7 Years
Level
Management
Education
BSc CS
Senior Computer Operations Manager Resume
Summary : Seasoned Computer Operations Manager with 10 years of expertise in optimizing IT infrastructures and enhancing operational efficiencies. Proven leader in driving strategic initiatives, automating processes, and managing cross-functional teams to achieve corporate objectives. Focused on delivering superior service and promoting a culture of continuous improvement.
Skills : Microsoft Office Suite, It Infrastructure, Help Desk Management, Budget Management, Automation Tools, Configuration Management
Description :
Configured, monitored, and maintained systems hardware, software, and related infrastructure, ensuring optimal performance and reliability.
Collaborated with multi-disciplinary teams to troubleshoot complex system-level issues, enhancing overall IT service quality.
Oversaw the night-batch job process, documenting errors, performing backups, and resolving issues proactively.
Automated network administration tasks and application deployments through custom scripting, improving operational efficiency.
Provided comprehensive systems administration support for various Windows operating systems, including upgrades and security management.
Configured and managed network protocols, including TCP/IP, DHCP, WINS, and DNS, to ensure seamless connectivity.
Established and maintained audit policies, focusing on account management and privilege use, to enhance security compliance.
Experience
7-10 Years
Level
Senior
Education
B.S. IT
Computer Operations Manager Resume
Summary : Accomplished Computer Operations Manager with a decade of expertise in optimizing IT infrastructure, managing cross-functional teams, and enhancing operational efficiency. Proven track record in implementing strategic initiatives that reduce costs and improve service delivery. Committed to leveraging technology to drive innovation and achieve organizational objectives.
Skills : Cloud Computing, It Security, User Training, Documentation Skills, Service Level Agreements, Business Continuity
Description :
Managed daily operations of the Academic IT Support Center, ensuring optimal service delivery.
Resolved complex service requests related to hardware, software, and network issues efficiently.
Oversaw account management for staff, faculty, and students within the Medical School.
Ensured availability of online resources and coordinated with Desktop Support for issue resolution.
Acted as the primary liaison between end-users and IT departments for system upgrades.
Trained and developed staff to enhance departmental capabilities and foster collaboration.
Directed day-to-day operations for large-scale Unisys and IBM environments, ensuring reliability.
Experience
10+ Years
Level
Management
Education
B.S. IT
Computer Operations Manager Resume
Objective : With 5 years of dedicated experience as a Computer Operations Manager, I specialize in optimizing IT workflows, enhancing system reliability, and leading diverse teams towards operational excellence. My focus is on implementing efficient processes and innovative solutions that align with business objectives, ensuring seamless service delivery and fostering a results-driven culture.
Skills : Process Optimization, It Strategy, Vendor Management, Performance Monitoring, Disaster Recovery
Description :
Developed and enforced service level agreements to enhance system uptime.
Managed diverse platforms including Unix, IBM, and Windows.
Oversaw change management initiatives and production control processes.
Approved and monitored IT-related invoicing and budgeting.
Utilized scheduling software to optimize job assignments.
Coordinated hardware and software upgrades with minimal impact on operations.
Led recruitment, training, and performance evaluations of operational staff.
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