A Computer Operations Specialist performs various tasks such as controlling and monitoring the computer systems and equipment setup, running sequences and diagnostics on computer systems. Certain core work tasks are mentioned on the Computer Operations Specialist Resume as follows – acting as a technical liaison, coordinating the process of testing procedures for current and new applications; recommending programming sequence and equipment changes; recommending and coordinating hardware and configuration; observing and reporting equipment performance deficiencies; recommending and coordinating the implementation of changes; and monitoring hardware maintenance.
Those in this position should have the ability to use and operate computer systems and show knowledge of interpreting electric schematics and diagrams; a technical background in IT, networking or computers is also required. A deep understanding of hardware, software, assembly, and operating system software is also mandatory. An Engineering degree in Computer Science or related is required.
Objective : Proactive Mainframe Computer Operations Specialist exceptionally skilled at coaching team members to deliver high-performing, top quality tier-two support. Excellent trouble shooting skills facilitate ability to monitor, control, and support mainframe computer systems and applications in a multi-contract environment.
Skills : Call Center, Customer Support, Computer, Technical Support.
Description :
Monitored, controlled and operated mainframe computer system on lines and applications in a multi-vendor environment.
Analyzed escalated problems in mainframe environment according to SLA s; resolving and re-routing as appropriate.
Acted as the focal point for connectivity to mainframe operations by documenting, escalating and following high severity issues through to resolution.
Monitored all system batch run cycles through adding / deleting applications, job restarts, verifying current plan, manipulating current streams in accordance with contracts thereby meeting (and frequently exceeding) customer requirements.
Managed and balanced heavy requests via phone and email with the user community providing support for production and testing requirements, supporting globally-dispersed requests.
Received corporate Bravo Award on three separate occasions for work performed during Knowledge Transfer of customer accounts; travelled to Brazil and India ensuring teams were properly trained by monitoring operations and coaching for performance.
Diagnosed most technical problems on a large scale mainframe environment.
Experience
2-5 Years
Level
Junior
Education
Computer Information Systems
Computer Operations Specialist III Resume
Summary : Over 17 years of experience in providing technical assistance to computer system users. Solid abilities in LAN administration and desktop hardware/software configuration and support. Strong knowledge of Microsoft Windows desktop and server operating systems and Internet applications and protocols and Data communications hardware/software, including routers, switches and firewalls.
Responsible for a variety of tasks including but are not limited to: Installing, upgrading, configuration management, monitoring and maintaining networks and systems.
Utilized various tools, test equipment & network analyzers to perform diagnostics required to measure equipment and network performance.
Provided technical support and knowledge transfer and training (as required) to other staff.
Developed and managed projects during design, review procedures, drawings, contract specifications and implementation of new systems.
Worked in a team environment to provide computer support via Help Desk phone or in-person instruction to resolve user problems.
Provided general and technical assistance as needed in the use and operation of computing equipment and software applications to staff in all departments Maintained file servers and network systems.
Analyzed user's needs to determine most appropriate and efficient use of computer equipment to accomplish specific tasks.
Experience
10+ Years
Level
Senior
Education
BS
Computer Operations Specialist II Resume
Objective : Over 30 years' experience in program design, development, maintenance and administration. Managed large computer networks. Performed in various supervisory roles. UNIX, Linux, Network, Storage and Database administrator and programmer of large personnel and telemetry databases. Experienced in programming, operating, purchasing and repairing various computers from small personal computers to large mainframe systems.
Skills : Newletters, Website Design.
Description :
Maintained and resolved problems involving the electronics and software of the PRIME training system.
Operated and trained others in the use of PRIME.
Redesigned many of the components and procedures of PRIME, these were included in subsequent Lockheed releases.
Provided guidance and technical support to the U.S.
Government on the use and capabilities of the PRIME system.
Performed UNIX and PC systems installations.
Performed Informix Database administration.
Experience
2-5 Years
Level
Executive
Education
Computer Science
Computer Operations Specialist I Resume
Headline : Professional with strong technical and communication skills in Information Technology, Sales Support including using networks and personal computers along mainframe platforms. Experience with network administration, installations, PC configurations and hardware diagnostics. Excellent analytical skills, PC software training, help desk support, computer operations and customer service management.
Operated computers utilizing UNIX, MVS, and VAX commands within the data center; monitor consoles using InSite Plus for ( Uniblocks, generators and UPS), Web Control ( smoke/water detection/location, AC, and PDU), Tracer Summit (water pumps, cooling towers, AC, and generators), PERC (alerts for minor, major and clears on servers, router, and bridges) software attached to the computer systems.
Recognized job errors and determines action to be taken.
Ensured problems are solved or escalated in a timely fashion.
Advanced jobs on the mainframe system.
Recognizes and resolves problems using documentation and /or ISD and vendor support.
Performed systems procedures including IPL, shutdowns, power-on/resets, and backup of all systems using appropriate documentation.
Assisted with installation and modification of software products on the network as required.
Experience
5-7 Years
Level
Executive
Education
Business Adm
Assistant Computer Operations Specialist Resume
Objective : IT Project Manager Professional with more than 10 + years' experience with complex computer and networking infrastructure projects. Establishes and facilitates regular project review with a proven track record for exemplifying leadership. Organize, analyze and motivates implementation team to meet project objectives.
Skills : Typing - 60 Wpm. Key Strokes 11,500.
Description :
Performed Back-up jobs.
Worked with: UNIX, Oracle, OPC, Maestro, RMM, Job Trac, MVS, Tivoli Scheduling, Change Management, and processed AS400 Back-ups.
Worked at a Disaster Recovery Testing.
Made suggestions to MVS about having old messages removed from the System.
Monitored Main Frame Batch Processing, processed Help Desk calls, Assist Customers with questions and/or problems, assisted in IPL's.
Notified the responsible party when a Job fails/Abends.
Used Peregrine to create and track Problem Tickets.
Experience
2-5 Years
Level
Executive
Education
Information Systems
Associate Computer Operations Specialist Resume
Summary : On helpdesk communicate with vendors and support teams to create tickets utilizing Midas ticket software to track problems and solve Sev1 tickets in a timely (1 hour, 2 hour to contact manager, to stay on ticket until it is resolved to vendor and support team satisfaction) fashion using documentation, utilizing problem management software and ensures problems are resolved or escalated.
Skills : Microsoft Office Suite, Computer, Customer Service.
Description :
Monitored Software such as SCOM, Liebert Nform, MS Outlook, etc.
Monitored backups in NetBackup, BackupExec, VEEAM, Data Protector and reporting anomalies via ticketing software Service Now c.
Wrote Documentation with the use of MS Word e.
Co-administrated 3 SharePoint sites f.
Used Data Security Degausser to degauss tapes, hard drives and other memory based devices h.
Used Premiera BravoProXi2 Disc Publisher and its' related software to duplicate CD/DVDs and burn network files to CD/DVDs.
Monitored multiple mainframe consoles for system problems and data input requests Prepare data backups for safe keeping offsite Escalate problems and .
Experience
10+ Years
Level
Senior
Education
Diploma
Assistant Computer Operations Specialist I Resume
Summary : Experience at IBM computer center and IBM Education, then as an Electronics Sales associate at Walmart, believe that would be a value-add to any office environment wanting to keep their equipment up to date.
Skills : A+ Certification, HTML Programming, Televantage Phone.
Description :
Responsible positions in computer management and ultimately to a position as education site systems management professional.
Began as computer operator.
Understood all aspects of the computer center.
Assisted with the procurement and implementation of necessary computer hardware/software, network communication and server equipment installed in the .
Maintained accurate documentation of all operations activities.
Supported and maintained a PBX telephone system.
Monitored daily operation of all components of the IBM Main Frame, DEC and VAX systems.
Experience
10+ Years
Level
Senior
Education
Associates
Computer Operations Specialist Resume
Summary : Experienced IT Professional who has worked for 20+ years with (3) Fortune 500 companies providing support to customers/end-users, as well as managing/supervising staff in a Corporate Data Center. As an Incident Manager/Recovery Manager with IBM, I was exposed to a vast global community while working with internal support and third party vendors to expeditiously resolve critical customer incidents.
Worked multiple platforms - mainframe (MVS/ESA, OS/390, z/OS), midrange (System/36, AS/400), UNIX, Windows, SAP R/3.
Monitored batch via Cybermation's ESP (Enterprise Job Scheduling) software - responsible for verification of successful execution/completion of daily schedule, notification of appropriate support to resolve abends of batch.
Monitored started tasks/network/peripherals via TEC (Tivoli Event Console).
Notified appropriate personnel when exceptions/failures.
Accurately opened/assigned trouble tickets for any abends, outages, etc Ensured tape I/O completed successfully - both manual and automated.
Experienced with IBM 3420/3480/3490/3494/IXOS Optical Jukebox media/drives/libraries.
Ensured that all hardcopy output was successfully generated via IBM 3800/3900 printers and distributed accurately.
Performed IPLs/power on resets, etc.
Experience
7-10 Years
Level
Management
Education
General
Assistant Computer Operations Specialist I Resume
Summary : Ensure confidentiality of sensitive and proprietary information; adhere to company security policies.
Skills : MVS, TPF, Desktop Support, It Service Management.
Description :
Responsible for supporting the 24 X 7 operation of multiple IBM Mainframe Computer Systems and related hardware and software running MVS in a Parallel Sysplex environment.
Identified anomalies occurring in the Operating environment.
Scheduled outages without negatively impacting Client Service Level Agreements for worldwide system availability.
Provided input on policies and procedures for departmental operations.
Established work priorities and objectives in order to meet departmental needs.
Participated in meetings with users of data center services and with other isd.
Assisted with installation and modification of software products on the network as needed.
Experience
10+ Years
Level
Senior
Education
BS
Sr. Computer Operations Specialist Resume
Summary : A results-driven IT professional with extensive experience in network engineering, administration and support for information systems.
Taken reasonable care for the Health and Safety of yourself and other persons who may be affected by your actions or omissions.
Conformed to all Safety Instructions given by those with a higher responsibility for Health and Safety.
Reported all hazards, potential hazards or dangerous situations, including damaged or mislaid personal protective equipment to your Supervisor or Safety Representative.
Reported Environmental impacts, anything that results in a change to the Environment as a result of Valiant's activities, products or services.
Participated in the achievement of Valiant's QHSE objectives and targets, both those at departmental and company level.
Recognized and resolved problems using documentation and/or isd and vendor.
Operated all computers within the data center, monitoring any consoles and/or software attached to the computer systems.
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