A Computer Operations Specialist performs various tasks such as controlling and monitoring the computer systems and equipment setup, running sequences and diagnostics on computer systems. Certain core work tasks are mentioned on the Computer Operations Specialist Resume as follows – acting as a technical liaison, coordinating the process of testing procedures for current and new applications; recommending programming sequence and equipment changes; recommending and coordinating hardware and configuration; observing and reporting equipment performance deficiencies; recommending and coordinating the implementation of changes; and monitoring hardware maintenance.
Those in this position should have the ability to use and operate computer systems and show knowledge of interpreting electric schematics and diagrams; a technical background in IT, networking or computers is also required. A deep understanding of hardware, software, assembly, and operating system software is also mandatory. An Engineering degree in Computer Science or related is required.
Objective : Dedicated Computer Operations Specialist with 2 years of experience in managing and supporting mainframe systems. Proficient in troubleshooting, monitoring, and optimizing system performance in diverse environments. Committed to enhancing operational efficiency and providing exceptional support to users while ensuring adherence to service level agreements.
Skills : Performance Tuning, User Assistance, System Monitoring, Network Troubleshooting
Description :
Managed the operation and monitoring of mainframe systems, ensuring optimal performance across multiple applications.
Resolved escalated technical issues by analyzing root causes and implementing effective solutions, maintaining compliance with SLAs.
Documented connectivity issues and coordinated with teams to ensure timely resolution of high-severity incidents.
Optimized batch processing by adjusting job parameters and application configurations to meet and exceed client expectations.
Provided technical support to users through effective communication and troubleshooting, handling requests from a global user base.
Awarded for excellence in Knowledge Transfer during training sessions in Brazil and India, enhancing operational performance.
Diagnosed and resolved complex technical issues within a large-scale mainframe environment, ensuring continuous service availability.
Experience
0-2 Years
Level
Junior
Education
B.S. IT
Senior Computer Operations Specialist Resume
Headline : Accomplished Computer Operations Specialist with 7 years of expertise in optimizing and managing complex IT infrastructures. Skilled in enhancing system performance and ensuring seamless operations across diverse environments. Adept at mentoring teams and implementing solutions that elevate user satisfaction and operational efficiency.
Managed the installation, configuration, and maintenance of IT systems, ensuring high availability and performance.
Utilized advanced diagnostic tools to assess and resolve network issues promptly.
Provided technical training and support to team members, fostering a collaborative work environment.
Developed and executed project plans for system upgrades, ensuring compliance with industry standards.
Delivered exceptional user support through Help Desk channels, resolving technical issues efficiently.
Maintained and optimized server performance, enhancing overall network reliability.
Conducted thorough analyses of user requirements to implement effective computing solutions.
Experience
5-7 Years
Level
Senior
Education
B.S. IT
Computer Operations Specialist Resume
Objective : Enthusiastic Computer Operations Specialist with 5 years of experience in managing complex IT environments. Expertise in system monitoring, troubleshooting, and performance optimization. Proven ability to enhance operational workflows while ensuring compliance with service standards and delivering high-quality user support.
Skills : Network Administration, Collaboration Tools, Analytical Skills, Time Management, Communication Skills, Team Collaboration
Description :
Managed and resolved technical issues related to the PRIME training system, enhancing user experience.
Trained team members on the operation of the PRIME system, fostering a knowledgeable workforce.
Redesigned components and procedures for PRIME, contributing to improved system releases.
Provided expert guidance to the U.S. Government on PRIME's capabilities, ensuring effective usage.
Executed UNIX and PC systems installations, supporting operational readiness.
Administered Informix Database, ensuring data integrity and availability.
Conducted performance assessments to optimize system reliability and efficiency.
Experience
2-5 Years
Level
Entry Level
Education
B.S. IT
Assistant Computer Operations Specialist Resume
Objective : Dynamic Assistant Computer Operations Specialist with 5 years of hands-on experience in managing complex IT operations. Proficient in system monitoring, troubleshooting, and performance enhancements. Dedicated to driving operational excellence and ensuring optimal system functionality to support user needs while adhering to industry standards.
Skills : Network Configuration, Troubleshooting Techniques, Performance Optimization, It Infrastructure Management, Firewall Management, User Support
Description :
Operated UNIX and MVS systems, utilizing InSite Plus for monitoring key data center operations.
Identified job errors and executed corrective actions to maintain system integrity.
Resolved issues efficiently, escalating to vendors when necessary to ensure minimal downtime.
Managed job advancements on mainframe systems, optimizing processing efficiency.
Utilized documentation to troubleshoot and resolve software and hardware problems.
Executed system procedures including IPL, shutdowns, and backups in accordance with protocols.
Maintained awareness of system alerts, responding swiftly to ensure operational continuity.
Experience
2-5 Years
Level
Executive
Education
B.S. IT
Computer Operations Specialist Resume
Objective : Motivated Computer Operations Specialist with 2 years of experience in maintaining and optimizing mainframe systems. Skilled in system monitoring, troubleshooting, and enhancing operational workflows. Passionate about leveraging technical expertise to improve efficiency and deliver exceptional user support while adhering to service level agreements.
Skills : System Upgrades, Capacity Planning, Monitoring Tools, Troubleshooting Skills, Process Automation, Compliance Standards
Description :
Executed backup jobs and managed system restores to ensure data integrity.
Utilized UNIX, Oracle, and MVS for efficient processing and monitoring of system tasks.
Participated in Disaster Recovery Testing to validate system resilience.
Recommended MVS improvements to enhance message management.
Monitored mainframe batch processing and addressed Help Desk inquiries effectively.
Alerted responsible parties for job failures and managed escalations promptly.
Created and tracked problem tickets using Peregrine software to ensure timely resolutions.
Experience
0-2 Years
Level
Entry Level
Education
AAS IT
Lead Computer Operations Specialist Resume
Summary : Seasoned Computer Operations Specialist with 10 years of comprehensive experience in leading IT operations and managing complex systems. Expert in optimizing performance, ensuring system reliability, and implementing strategic solutions. Passionate about driving operational improvements and fostering team collaboration to enhance service delivery and achieve organizational goals.
Oversaw monitoring of critical software systems, ensuring optimal performance and quick resolution of issues.
Managed backup solutions using NetBackup and VEEAM, promptly addressing anomalies through ticketing systems.
Created and maintained comprehensive documentation for operational procedures using MS Word.
Co-administered multiple SharePoint sites to facilitate team collaboration and information sharing.
Executed data security protocols, including the degaussing of sensitive storage devices.
Operated advanced disc publishing equipment for efficient data duplication and storage.
Monitored mainframe operations, proactively identifying and escalating system issues for resolution.
Experience
7-10 Years
Level
Management
Education
B.S. in CS
Computer Operations Specialist Resume
Objective : Innovative Computer Operations Specialist with 2 years of experience in optimizing mainframe systems and ensuring seamless operations. Skilled in troubleshooting and system performance monitoring, dedicated to improving efficiency and delivering top-tier user support. Eager to contribute to operational excellence and drive enhancements in IT environments.
Skills : Comptia A+ Certification, Html And Css Development, Operating Systems, Service Level Agreements, Automation Tools, Backup Solutions
Description :
Managed daily operations of mainframe systems, ensuring optimal performance and reliability.
Conducted troubleshooting and resolution of system issues, minimizing downtime and improving user satisfaction.
Monitored system performance metrics and implemented improvements to enhance operational efficiency.
Developed and maintained comprehensive documentation for system procedures and configurations.
Collaborated with cross-functional teams to support hardware and software procurement efforts.
Provided training and support to users on system functionalities and best practices.
Ensured compliance with service level agreements and operational standards.
Experience
0-2 Years
Level
Entry Level
Education
B.S. IT
Associate Computer Operations Specialist Resume
Objective : Detail-oriented Computer Operations Specialist with over 5 years of experience in managing and optimizing IT systems. Proficient in monitoring system performance, troubleshooting issues, and implementing solutions to enhance operational efficiency. Strong background in data management and security protocols, ensuring seamless operations and minimal downtime. Excellent communication skills and a team player dedicated to achieving organizational goals.
Skills : Incident Response, Server Maintenance, Incident Management, System Integration, Application Support, Performance Monitoring
Description :
Managed multiple platforms including mainframe, UNIX, and Windows systems to ensure optimal performance.
Monitored batch jobs using Cybermations ESP, ensuring timely execution and resolution of issues.
Utilized Tivoli Event Console for real-time monitoring of network peripherals and system tasks.
Created and assigned trouble tickets for system outages and ensured proper escalation procedures were followed.
Oversaw tape I/O operations, verifying successful completion of manual and automated processes.
Coordinated output generation via IBM printers, ensuring accurate distribution of hardcopy reports.
Performed system resets and IPLs to maintain operational integrity and performance.
Experience
2-5 Years
Level
Executive
Education
B.S. IT
Computer Operations Specialist Resume
Objective : Proficient Computer Operations Specialist with 2 years of hands-on experience in managing mainframe systems and enhancing operational performance. Skilled in troubleshooting, monitoring, and ensuring system reliability, while delivering exceptional user support. Eager to leverage technical expertise to drive efficiency and uphold service level agreements in dynamic IT environments.
Managed 24/7 operations of IBM Mainframe Computer Systems, ensuring optimal performance and reliability in a Parallel Sysplex environment.
Proactively identified and resolved anomalies in the operating environment to maintain system integrity.
Coordinated scheduled outages while ensuring compliance with Client Service Level Agreements for global availability.
Developed and refined departmental policies and procedures to enhance operational efficiency.
Set work priorities and objectives aligned with departmental goals to meet service demands.
Engaged in collaborative meetings with data center service users and IT teams to improve service delivery.
Assisted in the installation and modification of software products on the network, ensuring seamless integration.
Experience
0-2 Years
Level
Fresher
Education
B.S. IT
Computer Operations Specialist Resume
Summary : Resourceful Computer Operations Specialist with a decade of experience in managing and optimizing complex IT infrastructures. Highly skilled in system performance monitoring, troubleshooting, and implementing solutions that drive operational excellence. Committed to enhancing service delivery and ensuring system reliability while adhering to stringent service level agreements.
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