A Computer Operations Supervisor will take responsibility for administering the computer operations department and procedures. A well-drafted Computer Operations Supervisor Resume mentions the following duties and responsibilities – supporting and administering data retention and recovery and production job schedule; supervising employees during the assigned shifts, performing continuous analysis of the backup process, system monitoring, server availability and production jobs; supervising paraprofessional staffs, assisting in the hiring and training of employees; and ensuring efficiency of remedy systems.
To be successful in this line, the following skills and abilities are required – experience in supervising production operations; deep knowledge of job scheduling tools; operational knowledge of MS Office applications; the ability to maintain web servers and databases; proficiency in web servers and associated databases; and familiarity working on various operations systems. A Computer Science degree is needed to qualify for this role.
Headline : Dynamic IT leader with over 7 years of experience in computer operations and team management. Adept at optimizing system performance and ensuring seamless operations through effective troubleshooting and coordination. Committed to fostering a collaborative environment while driving efficiency and enhancing service delivery in fast-paced settings.
Skills : Data Analysis, Microsoft Outlook, Expert, Windows Operating Systems, Proficient, Team Leadership
Description :
Supervised and maintained production AS400s and NT Server farms to ensure optimal performance.
Documented computer performance metrics, malfunctions, and operational difficulties in compliance with procedures.
Monitored network connections, escalating issues to first and second-level support as needed.
Coordinated file transmissions across all vendor platforms to ensure timely data flow.
Managed report transmissions from AS400 to end-users, ensuring accuracy and timeliness.
Evaluated service level performance across hardware, software, and network infrastructure.
Compiled job logs and reports to verify successful processing of all production executions.
Experience
5-7 Years
Level
Management
Education
B.S. IT
Associate Computer Operations Supervisor Resume
Objective : Proactive IT professional with 2 years of experience in computer operations and team oversight. Skilled in managing system performance, enhancing operational efficiencies, and implementing troubleshooting protocols. Eager to contribute to a dynamic team, ensuring the reliability and effectiveness of IT services while fostering a collaborative work environment.
Skills : Department Of Defense, Network Administration, Data Protection, Risk Assessment, Quality Assurance
Description :
Oversee daily computer operations to ensure system reliability and performance.
Implemented departmental policies in accordance with DOD regulations to enhance operational effectiveness.
Utilized knowledge of computer languages and operating systems for troubleshooting and support.
Assisted in the installation and configuration of servers, switches, and routers to maintain infrastructure.
Exercised sound judgment and initiative in operational decision-making.
Assigned user permissions based on established protocols, maintaining security integrity.
Managed computer billing systems and usage records, ensuring accuracy and compliance.
Experience
0-2 Years
Level
Entry Level
Education
B.S. IT
Computer Operations Supervisor Resume
Summary : Results-driven Computer Operations Supervisor with a decade of experience managing complex IT environments. Proven expertise in optimizing system performance, leading teams, and implementing robust operational strategies. Passionate about enhancing service delivery and fostering a collaborative atmosphere that drives efficiency and innovation.
Skills : Ms Office Suite, Administrative Support, Data Management, System Upgrades, Security Protocols, Cloud Computing
Description :
Executed troubleshooting measures for computer issues, enhancing overall system reliability.
Maintained and updated tracking spreadsheets for computer equipment, ensuring accurate inventory management.
Analyzed production and distribution metrics to identify areas for improvement.
Acted as liaison between end-users and IT programming teams to resolve technical issues efficiently.
Provided insights to management on operational procedures affecting product distribution.
Managed security and distribution of company-issued devices.
Delivered exceptional customer service to stakeholders, ensuring satisfaction and support.
Experience
7-10 Years
Level
Senior
Education
B.S. IT
Computer Operations Supervisor - Level I Resume
Objective : Results-oriented Computer Operations Supervisor with 5 years of experience in managing IT operations and team dynamics. Expert in enhancing system performance, ensuring operational excellence, and driving timely issue resolution. Dedicated to optimizing workflows and fostering a high-performance culture that enhances service delivery and operational efficiency.
Managed overnight batch processing of IBM zOS and UNIX-based systems, ensuring timely execution of job streams.
Oversaw Test-to-Production migrations for Oracle and SQL, collaborating with development teams for seamless integration.
Reviewed and enhanced operational workflows, providing recommendations to management for efficiency improvements.
Monitored network integrity and corporate website uptime, escalating issues as necessary to maintain service availability.
Utilized SOP guidelines to troubleshoot and resolve operational failures promptly.
Collaborated with technical staff on complex issues, ensuring timely resolution to maintain processing cycles.
Documented critical incidents and communicated updates to management, ensuring transparency and accountability.
Experience
2-5 Years
Level
Junior
Education
B.S. IT
Computer Operations Supervisor Resume
Headline : Accomplished Computer Operations Supervisor with 7 years of expertise in IT operations management. Proven ability to enhance system reliability and performance through strategic troubleshooting and staff development. Dedicated to optimizing workflows and fostering a culture of collaboration and excellence within high-pressure environments.
Skills : Help Desk Management, Time Management, Communication Skills, Analytical Thinking, Problem Solving, Strategic Planning
Description :
Oversee batch monitoring and infrastructure performance, ensuring adherence to established policies.
Document and report all failures and issues in compliance with operational standards.
Train staff on toolsets and processes utilized in the data center, enhancing overall proficiency.
Maintain accurate and updated job documentation and procedures for operational continuity.
Ensure thorough shift turnover documentation to facilitate seamless operations.
Promote professional interactions among staff and with customers and support teams.
Participate in disaster recovery testing and special projects as assigned.
Experience
5-7 Years
Level
Management
Education
B.S. IT
Computer Operations Supervisor - Level III Resume
Summary : Innovative Computer Operations Supervisor with 10 years of comprehensive experience in IT operations management. Proven track record of enhancing system performance and leading diverse teams to achieve operational excellence. Committed to implementing strategic solutions that optimize workflows and drive productivity in high-demand environments.
Skills : Unix Administration, Troubleshooting Skills, Performance Optimization, Process Improvement
Description :
Supervised the processing of 150,000 customer messages daily, ensuring accuracy and timeliness.
Monitored modem and FTP customer transmissions, troubleshooting issues to maintain seamless operations.
Ensure data integrity and security through regular backups and audits.
Converted customer transmission raw files to company-compatible formats, facilitating efficient processing of 35,000-50,000 priority letters daily.
Processed 75-100 Next Day Telegram letters under strict deadlines, ensuring timely delivery.
Revised documentation to enhance procedural accuracy and compliance.
Filled in for Electronic Mailing Supervisor, overseeing 48 Mailgram printing sites and ensuring operational continuity.
Coordinated PC and peripheral hardware maintenance, ensuring optimal performance across all sites.
Managed day-to-day operations across various shifts, adapting to changing personnel needs and schedules.
Experience
10+ Years
Level
Executive
Education
B.S. IT
Computer Operations Supervisor Resume
Objective : Driven Computer Operations Supervisor with 2 years of experience in overseeing IT systems and enhancing operational workflows. Proficient in managing team dynamics and implementing effective troubleshooting strategies. Passionate about fostering collaboration and ensuring the reliability of computer operations to support organizational success.
Supervised and monitored the operation of dual vendor mainframe computers and peripheral devices to ensure optimal performance.
Analyzed system performance metrics and adjusted production schedules for efficiency.
Trained and mentored new operators, enhancing team competency.
Developed and implemented new training procedures to standardize operations.
Reviewed and refined operating procedures and checklists for accuracy.
Provided help desk support, resolving user issues promptly.
Collaborated with the Help Desk Committee to design and implement a CSU-wide help desk.
Executed routine maintenance on computer systems to prevent downtime.
Conducted operations analysis to identify areas for process improvement.
Experience
0-2 Years
Level
Junior
Education
B.S. IT
Assistant Computer Operations Supervisor Resume
Objective : Results-oriented IT professional with 2 years of experience in computer operations supervision. Expertise in optimizing system functionalities, managing team performance, and troubleshooting technical issues. Committed to enhancing operational efficiency and fostering a collaborative work environment to ensure seamless IT service delivery.
Skills : Microsoft Office Proficiency, Lotus Notes Administration, Network Printer Management, Server Performance Monitoring, Hp Service Management, Resource Allocation
Description :
Supervise a 6-member computer operations team across two shifts, providing guidance and support as needed.
Monitor systems and equipment, proactively identifying and resolving operational issues.
Engage with internal and external stakeholders to address and resolve technical challenges.
Oversee staff serving as backups to the help desk, ensuring efficient service continuity.
Conduct annual performance reviews, addressing staff concerns and fostering growth.
Implement agency policies and procedures while identifying areas for improvement.
Experience
0-2 Years
Level
Entry Level
Education
BSIT
Computer Operations Supervisor Resume
Headline : Accomplished Computer Operations Supervisor with 7 years of extensive experience overseeing IT operations and leading high-performing teams. Expert in streamlining processes, enhancing system reliability, and implementing proactive solutions for operational challenges. Dedicated to fostering a culture of excellence and collaboration to drive efficiency and service quality.
Directs the processing of incoming service desk calls and emails, ensuring timely resolution of technical issues.
Establishes and maintains service level agreements to ensure optimal performance.
Analyzes service desk activities, identifying trends and implementing solutions to enhance service quality.
Develops and administers training programs for service desk personnel to ensure effective support delivery.
Creates and maintains knowledgebase articles and user guides to improve end-user experience.
Coordinates hands-on support for system installations, upgrades, and configurations.
Assists departments in managing inventory and technology refresh initiatives.
Experience
5-7 Years
Level
Management
Education
B.S. IT
Computer Operations Supervisor Resume
Headline : Accomplished Computer Operations Supervisor with 7 years of hands-on experience in managing IT workflows and overseeing complex systems. Expert in optimizing operational performance and leading teams to ensure efficiency and reliability. Passionate about implementing innovative solutions and fostering collaboration to drive service excellence in dynamic environments.
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