Computer Sales Associate Resume Samples

Description :

1. Assisting customers in making an informed technology purchase along with CompUSA warranties.
2. Interacting with customers on a more personal level while still maintaining professionalism.
3. Managing firedog employees to have customer computers repaired in a timely manner while assuring sales budgets are met both in tech sales and services.
4. Performing the maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
5. Managing a number of properties assuring any and all needed repairs are complete. Informing broker of any issues including vandalism, cleanliness and utility damage.
6. Providing weekly photos of properties in inventory. Offering cash for keys to occupants still residing in foreclosed homes.
7. Maintaining a high number of properties in a single day which allowed me to take over all of San Diego County.
8. Inspecting work performed to ensure conformance to specifications and established standards.

Experience

10+ Years

Level

Management

Education

Diploma

Description :

1. Greeted customers in a timely fashion and recommending products & solutions based on their needs.
2. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
3. Contacted other store locations to determine merchandise availability.
4. Completed all cleaning, stocking and organizing tasks in the assigned sales area.
5. Contributed to team success by exceeding team sales goals by occasionally 25%.
6. Met existing customers to review current services and expand sales opportunities.
7. Identified and qualified customer needs, developed sales strategies and negotiated and closes.

Experience

5-7 Years

Level

Executive

Education

Associates

Description :

1. Building and maintaining the relationships with customers to find them a solution to their computing needs.
2. Interacting with a diverse group of customers, tailoring services to fit their needs concerned with quality.
3. Producing the work that is orderly and attractive. Ensuring the tasks are completed correctly and on time.
4. Answering the product questions with up-to-date knowledge of sales and store promotions.
5. Working directly with the customers to decide on the best choice of computer for diverse budgets and price ranges.
6. Exercising the knowledge of computers and various electronic components to close sales.
7. Greeting every customer that walked into the computer department and helped them locate anything that they needed.
8. Helping train incoming sales associates, stocking the merchandise, and maintaining a laptop table by keeping it up-to-date with the company schematic. Answered customer questions about products.

Experience

10+ Years

Level

Management

Education

BS

Description :

1. Engaged in active dialogue to diagnose customers needs and recommend appropriate solutions, ensuring a successful customer experience.
2. Maintained store appearance through regular reorganization of store displays.
3. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
4. Trained new employees by providing knowledge of specific store tasks and policies.
5. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
6. Maintained positive attitude to make customers shopping experiences memorable and pleasant.
7. Answered customer questions regarding store merchandise, department information, and pricing.
8. Regularly sought opportunities to upsell and add on additional merchandise.
9. Provided an elevated customer experience to generate a loyal clientèle.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Required to up-sell and “close” sales upon various apple and 3rd-party products (laptops, iPads, iPods, accessories) to a variety of customers in need.
2. Responsible for friendly customer service, answering general questions, acting as a campus directory, assisting customers to find items on the sales floor, contacting customers for item pick-up via telephone and email, etc.
3. Inquired with customers via telephone, email, and in-person regarding stock Macintosh products and initiating "special orders" on customizable Macintosh products.
4. Documented transactions/purchases and merchandise (data entry and logging via excel, "vendor forms(inventory), " purchase agreements, etc. ).
5. The spokesman for major bookstore promotion events such as Spring Spotlight, Freshmen Orientation, Campus Tours, involving greeting, directing, documenting, and socializing with large amounts of visitors.
6. In charge of overseeing and maintaining entire computer department/ school supplies area such as receiving, organizing, and stocking various merchandise.
7. Fielded customer inquiries regarding product functions and features and advised accordingly.

Experience

2-5 Years

Level

Junior

Education

College

Description :

1. Answered customer questions regarding video games, gaming systems, gaming accessories as well as software such as Microsoft office suites.
2. Assisted the customers to troubleshoot their computer systems and find solutions to hardware and software issues.
3. Assisted customers with the purchase of computer parts to upgrade or build a personal computer from scratch.
4. Provided guidance on the creation of home wired and wireless networking as well as home surveillance.
5. Completed, processed, and maintained applicable paperwork and records.
6. Ensured customers had a fun, safe and clean environment in which to shop.
7. Aid customers in completing credit card applications to provide alternate payment options.
8. Provided technical support in answering basic questions about pc network configurations.
9. Assisted the customers in finding effective solutions to their computing needs by selling laptops, desktops, tablets and related components.

Experience

10+ Years

Level

Consultant

Education

Certification

Description :

1. Using the listening skills and knowledge of technology to identify customer needs.
2. Coaching the new sales associates by explaining company services and technology.
3. Maintaining a perfect net promoter score by providing great customer experiences as evidenced by customer surveys.
4. Using Microsoft access to develop a relational database. This goal of this project was to increase the productivity of interns within the department.
5. Using systems development life cycle to create, test, and modify the final product within the client's specifications.
6. Asking questions to thoroughly understand customer needs so that you can offer relevant solutions to the customer.
7. Tasking with ensuring that patrons have a satisfying and well-informed customer experience.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Accumulating and applying the appropriate knowledge and expertise through continuous learning and self-development, providing customers with an excellent shopping experience.
2. Providing the complete customer service experience, by assisting and consulting customers with computers or related electronic devices and products.
3. Maintaining department cleanliness. Achieving daily personal and department goals.
4. Relationship selling (product and services) by getting to know customers and their needs.
5. Performing every day selling tasks, including product, protection plans, and technical support memberships.
6. Maintaining the department cleanliness and aesthetics during downtime, and provided excellent customer service whenever possible.
7. Performing all necessary customer service duties as well as administrative duties as assigned.
8. Responsible for meeting a sales quota at the end of each day to ensure our sells fit the best buy standards.

Experience

7-10 Years

Level

Senior

Education

BA

Description :

1. Gained knowledge about various products and services to ensure each customer gets the right product/service.
2. Working with customers to find the best computing solution for their needs.
3. Working as a team with other co-workers to ensure each and every customer is promptly assisted.
4. Relationship selling products, services, and solutions by getting to know customers and helping solve their unique end to end needs.
5. Building relationships, selling products, services, and solutions, asking lifestyle questions to understand customer needs, offers appropriate services, attend and participate in all required e-learning, training, and meetings.
6. Customer service, building rapport, educating consumers on the latest technology and software.
7. Assisting in answering questions regarding new technology, and demonstrating how new systems and software can be integrated into personal and professional environments of a customers life to simplify complicated tasks.

Experience

2-5 Years

Level

Junior

Education

High School

Description :

1. Engaged shoppers in a friendly manner to increase sales and retain business.
2. Helped customers decide on the perfect laptop or desktop based on their needs to hone my sales.
3. Built relationships with customers who may not be well diversified in all forms of technology and provide them with a comfortable introduction to connected solutions.
4. Selling various types of brands like HP, Asus, Samsung MSI Gaming Laptops, and Mac.
5. Specialized in the computer system and laptop sales to business and personal customers.
6. Maintained comprehensive knowledge of hardware, software, trends, and new releases.
7. Explained features to customers and offered advice on best-fit choices based on customer needs.
8. Inspect products to ensure quality and verify all tags are attached and the item has the correct SKU.
9. Assisted the customers by providing product demonstrations, addressing interests and concerns.
10. Advised customers on technical matters and recommended appropriate computer configuration.

Experience

2-5 Years

Level

Junior

Education

BS