Concierge Security Guard Resume Samples

A Concierge Security Guard or Security Concierge is a dual role wherein the job role conducts both security professional and hospitality service. While the duties tend to vary from setting to setting, certain duties are common and they are listed on the Concierge Security Guard Resume as – ensuring the safety and security of the facility, offering courteous and helpful assistance to residents, visitors and guests; monitoring access, and conducting security checks, responding to emergencies, providing information or assistance to guests and delivering exceptional guest service. In summary, the job role acts as the first point of contact for the visitors entering the property and plays a crucial role in maintaining a welcoming and secure environment.

Incumbents for this role should denote the following skills on the job resume – strong interpersonal skills, a solid understanding of security protocols, the ability to respond to emergencies, focus on delivering exceptional customer service, the ability to balance security with a friendly, customer-focused approach, and willingness to provide a safe and positive guest experience. While formal education is not mandatory, many employers prefer candidates with a high school diploma or GED. Relevant certification and license in security services are crucial.

Concierge Security Guard Resume example

Concierge Security Guard Resume

Summary : As a Concierge Security Guard, managed the front desk and office area, planned/attended Resident events, followed up with residents, provided miscellaneous services and information to residents at their request, as well as assisted prospective residents, vendors, contractors, and visitors as needed.

Skills : Security Knowledge, Customer Service Skills.

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Description :

  1. Conducted yourself in a manner representative of the quality of our product, and contacted the residents, prospective residents, and the company.
  2. Promoted positive and proactive resident relations by working to make the living experience the highest quality.
  3. Responded to complaints, followed up on work orders, and handled general customer service needs of the property. 
  4. Collected rent and other payments/deposits, accepted and disbursed Resident packages.
  5. Patrolled the property, and enforced clinic policy and regulations.
  6. Ensured that the patients, staff, and visitors are provided with a safe and professional working environment.
  7. Maintained visibility and observed and reported possible unusual activity.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Concierge Security Guard Resume

Summary : As a Concierge Security Guard assisted with and immediately reported any maintenance and safety conditions that might endanger patients, staff, or public safety, including fires, evacuations, hazardous situations, or other visitor-related events, and provided backup to patients and staff as needed.

Skills : Communication Skills, Observation Skills.

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Description :

  1. Maintained all daily assigned equipment in functional and presentable condition.
  2. Responded to requests for assistance by program staff and various patient requests.
  3. Completed any required documentation including any facility or other Incident Reports and submitted to the Clinic Director.
  4. Reported any security-related accidents/incidents and complaints, completed reports, and followed up with management as needed.
  5. Ensured that all employees, suppliers, and visitors on clinic property have proper company-issued identification.
  6. Assisted the Police Department, Fire Department, EMS, or other officials as requested.
  7. Assisted with patient check-in and front office coverage as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Concierge Security Guard Resume

Headline : As a Concierge Security Guard, worked independently and also thrived as part of a team, took direction and received constructive feedback, and treated each individual like they were the only person in the room.

Skills : Crisis Management, Problem-Solving.

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Description :

  1. Responsible for helping create a safe environment for patients and staff.
  2. Responsible for providing directions and other assistance to staff members and visitors as required.
  3. Responsible for maintaining and monitoring all reservation books and work orders.
  4. Responsible for conducting hotel procedure checks daily.
  5. Responsible for coordinating with fire and law enforcement personnel as needed.
  6. Responsible for monitoring parking lot surveillance and submitted lot lighting maintenance and repair order paperwork as needed.
  7. Responsible for conducting external foot patrols regularly.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Concierge Security Guard Resume

Objective : As a Concierge Security Guard, responsible for monitoring kitchen and hallway doors after business hours to prevent unauthorized entries, managing the front desk, and providing assistance to guests as needed.

Skills : Attention to Detail, Physical Fitness.

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Description :

  1. Used basic office machines and computer software, operated and maintained an organized environment
  2. Researched, located, organized, and retrieved resources.
  3. Screened visitors and vendors entering the building.
  4. Moved, lifted, carried, pushed, pulled, and placed objects.
  5. Answered the front office phone and visitor questions, and handled various emergencies.
  6. Supervised contracted site to ensure security staff were meeting company standards in terms of uniforming, training, and site procedures.
  7. Enforced property rules and regulations to maintain the security and safety of our clients and their assets.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Concierge Security Guard Resume

Summary : As a Concierge Security Guard, recorded the arrival and departure times of guests & non-residents, and monitored vehicle traffic entering and exiting the facility, assisted as a team member in ensuring that all visitors/customers had a great experience.

Skills : Professionalism, Conflict Resolution.

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Description :

  1. Maintained a record of all occupied parking spaces, and co-ordinated access for building maintenance contractors.
  2. Performed outclass in high-security professional standards.
  3. Focused on concierge security are handling and maintaining security in commercial as well as corporate buildings.
  4. Employed usually use an access card to gain entry, and check them in at the front desk. 
  5. Recognized all individuals entering and leaving the premises. 
  6. Team exercised sensitivity and discretion to discreetly and effectively remove the person without causing any disruption.
  7. Adherenced to common rules and general etiquette of the building/hotel.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Concierge Security Guard Resume

Summary : As a Concierge Security Guard, monitored and authorized the entrance and departure of employees, visitors, and other persons in commercial premises maintained the security and safety of the premises and helped guard against opportunistic theft.

Skills : Technology Proficiency, Emergency Response Training.

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Description :

  1. Issued security passes and ensuring they are returned when no longer needed.
  2. Completed access to the building in which they are working.
  3. Monitored premises to prevent safety hazards, deter any sort of theft or violence, and deal swiftly with infractions of the rules of an establishment as they arise.
  4. Monitored CCTV feeds and security alarms.
  5. Effectively carried out the security functions of the role the Concierge Security Guard must be a model of tact and diplomacy.
  6. Security screened of visitors and guests might include hand-wanding for the detection of weapons and other dangerous objects or physical pat-downs of guests searching for anything hidden on the person. 
  7. Searched guest baggage and personal contents. 
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Concierge Security Guard Resume

Headline : As a Concierge Security Guard, responsible for providing excellent customer service by addressing inquiries, concerns, and requests from residents and visitors, conducting routine security rounds, checking for unauthorized access, and ensuring the integrity of the premises.

Skills : Detail-oriented, Problem-solving skills.

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Description :

  1. Responsible for operating and monitoring security equipment, including CCTV cameras and access control systems.
  2. Responsible for enforcing property policies and regulations to maintain a safe and secure environment.
  3. Responsible for responding to and resolving security incidents, including disturbances and medical emergencies.
  4. Responsible for collaborating with team members to coordinate security efforts and share relevant information.
  5. Responsible for assisting in the development and implementation of security protocols and procedures.
  6. Responsible for Carrying out these duties calmly and without causing offense or upset is a particular skill that only comes with experience and training.
  7. Responsible for contributing expertise in ensuring the safety and well-being of clients and premises.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Concierge Security Guard Resume

Headline : As a Concierge Security Guard, responsible for providing top-notch security services for residential and commercial properties, maintaining a safe and secure environment through vigilant surveillance, effective communication, and quick response to potential threats.

Skills : Excellent communication, Interpersonal skills.

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Description :

  1. Responsible for monitoring access points and conducting thorough security checks of individuals entering and exiting the premises.
  2. Responsible for maintaining a visible and professional presence at the front desk, greeting residents, visitors, and staff.
  3. Responsible for controlling and documenting visitor access, ensuring proper identification and authorization.
  4. Responsible for responding promptly to security alarms, emergencies, and disturbances, taking appropriate actions to resolve issues.
  5. Responsible for conducting regular patrols of the property to identify and address security vulnerabilities.
  6. Responsible for collaborating with local law enforcement and emergency services as needed.
  7. Responsible for complying with detailed incident reports and maintaining accurate logs of security-related activities.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Concierge Security Guard Resume

Summary : As a Concierge Security Guard greeted, checked in, and directed visitors, enforced access control, and ensured that only authorized personnel entered the building.

Skills : Strong observational, Surveillance abilities.

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Description :

  1. Monitored operational procedures.
  2. Maintained constant surveillance of assigned areas.
  3. Protected the property from theft, accidents, fire, and other threats.
  4. Provided customer service for residents, visitors, and/or guests.
  5. Wrote accident and incident reports for any suspicious activities or safety hazards.
  6. Responded to calls for assistance.
  7. Checked bags and packages, as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Concierge Security Guard Resume

Summary : As a Concierge Security Guard, responsible for managing resident requests and assisting all visitors coming to the facility, preparing schedules for the department, and ensuring coverage for activities throughout the facility.

Skills : Proficient in security protocols, Emergency response procedures.

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Description :

  1. Responsible for maintaining and updating all requested work orders and reservation books.
  2. Responsible for monitoring everyday check-in procedures of the hotel.
  3. Responsible for ensuring the availability of all emergency information.
  4. Responsible for managing the front office and assisting visitors with all queries.
  5. Responsible for monitoring parking lots and ensuring proper lights in the area.
  6. Responsible for performing outside patrols regularly.
  7. Responsible for maintaining kitchens and hallway doors and ensuring safety after employees leave.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma