Control Manager Resume
Summary : As a Control Manager, fostered a proactive risk and control culture by demonstrating an understanding of process, controls, risk level, providing proactive gap identification, and challenging the status quo, supported business partners to conduct in-depth analysis of key processes, gaps, and heighted risk.
Skills : Risk Management, Analytical Skills.
Description :
- Conducted robust risk assessments to identify risks and key internal controls that mitigate identified risks.
- Managed control-related activities including CORE, Risk Events (RED), Issues/Action Plans & testing.
- Provided leadership support for the end-to-end execution of CORE, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
- Ensured business engagement in control-related activities.
- Reviewed and analyze program related data (KRI/KPI) to support business-related programs and strategies.
- Engaged with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.
- Acted as point of expertise for Operational risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk identification, risk appetite, tolerance, and governance.
Experience
10+ Years
Level
Senior
Education
BBA
Control Manager Resume
Summary : As a Control Manager, conducted risk assessments to identify potential risks and control gaps within the organization., analyzed risks associated with financial activities, regulatory compliance, data security, and operational processes.
Skills : Planning, Analyzing Skills.
Description :
- Ensured compliance with regulatory requirements, industry standards, and internal policies.
- Stayed updated with regulatory changes and assessed their impact on business operations.
- Planned and executed internal audits to evaluate the effectiveness of control processes, and reviewed financial statements, operational procedures, and compliance activities to identify control deficiencies and areas for improvement.
- Monitored control activities on an ongoing basis through regular audits, reviews, and testing.
- Evaluated the effectiveness of controls and recommended enhancements or corrective actions as needed.
- Collaborated with cross-functional teams to communicate control objectives, guide control implementation, and conduct training programs for employees on control-related topics.
Experience
10+ Years
Level
Senior
Education
BBA
Control Manager Resume
Headline : As a Control Manager, managed people required; Experience in leadership roles in either business operations or Risk/Controls, and expert with Control Management systems such as CORE and FORCE (Risk Event Reporting).
Skills : Attention to Detail, Compliance Knowledge.
Description :
- Made subjective and informed decisions based on output, influenced stakeholders, and justified decision-making.
- Developed compelling and meaningful executive presentations that will drive opportunities/recommendations for improvement.
- Understood the business, knowledge of regulations surrounding business, and inherent risk profile and used this knowledge to proactively identify risk and design sustainability controls.
- Sought out technical solutions to business problems and drive meaningful, systemic change.
- Influenced business leaders in a meaningful and actionable manner.
- Managed competing priorities to achieve the most effective result and able to work in a fast-paced, results-driven environment.
- Synthesized large amounts of data formulated appropriate conclusions and trained others to this level of understanding and actionable results: Understanding root cause / identifying control breaks, Developing timely and sustainable solutions, Analyze metrics for emerging risk.
Experience
5-7 Years
Level
Executive
Education
BBA
Control Manager Resume
Objective : As a Control Manager, ensured sustainability of controls and overall issue management success, Root cause and corrective action identification, actioned and sustainable, Change Management leader, reinforced IT Risk Policies and Standards, and provide risk management support.
Skills : Problem-Solving, Communication.
Description :
- Represented business areas in a variety of risk management forums – influencing and owning outputs and actions.
- Built Open Platform’s control framework, including but not limited to.
- Partnered with colleagues across New Customer Engagement (NCE) to help drive a culture of risk awareness and proactive risk identification and assessment within the business.
- Developed positive working relationships with Controls Team members and other business partners to maintain an open environment for collaboration, risk identification, and remediation.
- Provided RCSA Procedures and Phoenix / FORCE system subject matter expertise as an advisor to the Controls team regarding business risk issues and recommended solutions.
- Developed risk mitigation strategies to address identified control gaps and weaknesses.
- Implemented controls to reduce risks related to fraud, data breaches, compliance violations, and operational disruptions.
Experience
2-5 Years
Level
Executive
Education
BBA
Control Manager Resume
Headline : As a Control Manager, participated in development of new process maps or updates to support periodic confirmation of adequacy of scope and content of business Risk and Control Self-Assessment, performed periodic staff performance reviews and creatively collaborate on development plans
Skills : Project Management, Leadership, Technical Proficiency.
Description :
- Exhibited professional skepticism. Synthesizes data quickly and communicates analysis succinctly.
- Used critical thinking and analysis to influence and provide direction.
- Led process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of Risk and Control Self-Assessments (RCSAs).
- Tracked record of developing effective working relationships and providing meaningful guidance and support to colleagues in different disciplines.
- Identified and communicated any project related issues to Senior Management Team and develop contingencies.
- Managed the department to provide timely and compliant change control packages to the site.
- Submited monthly performance reports, cost management reports, estimates at completion.
Experience
5-7 Years
Level
Executive
Education
BBA
Control Manager Resume
Summary : As a Control Manager, informed management about quality related issues requiring attention or improvement, worked on special projects as they arise, developed needed processes, procedures and templates to guide GFCC into alignment with the Corporate Functions Issues Management Procedures.
Skills : Risk Management, Communicational Skills.
Description :
- Established processes and protocols to insure that new issues are documented properly, and action plans that are developed are clearly defined and address the problems at the root cause.
- Established processes and protocols to insure that all action plans have the correct level of review and approval by Oversight & Controls prior to closure.
- Performed analysis of outstanding audit, regulatory, compliance identified, and business identified issues and develops processes to monitor action plan in accordance with existing timelines, and escalate issues that are not progressing as expected.
- Performed detailed analysis to identify and distill themes with issues and or action plans.
- Defined and delivered regular issues management metrics and reporting.
- Assisted with the design, development and delivery of Issues Management related training.
- Partnered with colleagues across the firm to help drive a culture of risk awareness and proactive risk identification and assessment of horizontal risks within the business.
Experience
7-10 Years
Level
Management
Education
BBA
Control Manager Resume
Headline : As a Control Manager, developed positive and maintained awareness of significant changes impacting the business, both internally and externally, and ensured appropriate actions to mitigate risk and modify/expand control of the RCSA and other control activities.
Skills : Audit Skills, Analytical Skills.
Description :
- Participated in various Corporate Operational Risk and LOB meetings related to operational risk and control matters.
- Led, or participated in, other operating risk and control projects or initiatives as assigned.
- Expert in risk and control identification, analysis, assessment, and ranking.
- Communicated effectively at all levels of the organization.
- Managed deadlines in a fast-paced environment requiring strong project management and multi-tasking skills.
- Worked with internal and external auditors including accounting firms and regulators.
- Focused on Genius Documentation within the Collections function.
Experience
5-7 Years
Level
Executive
Education
BBA
Control Manager Resume
Headline : As a Control Manager, acted as CTC support for Collections and Functional Processes, analyzed the effectiveness of Collections controls (preventative and detective), producing reports to communicate the functional effectiveness of the controls.
Skills : Project Management, Attention to detail.
Description :
- Recommended and performed tests of controls using quality measurements to determine opportunity, risk level, and root cause.
- Ensured clear documentation of defect findings to be communicated to process owners.
- Demonstrated knowledge of regulatory compliance of the financial services.
- Supported collection processes and recommend a process improvement strategy utilizing quality rigor, documentation and control dashboard deployment.
- Determined and advised of target breaks within collection processes to identify true Root Cause and recommendations.
- Recommended and monitored implementation, contingencies, scope changes and budget according to BPI (business process improvement) action plans.
- Managed and coached Collection Documentation staff.
Experience
5-7 Years
Level
Executive
Education
BBA
Control Manager Resume
Headline : As a Control Manager, reviewed and analyzed employee performance statistics on a daily basis, reviewed process owner and collections leadership expectations, take corrective actions where needed and communicate status to the Governance Manager.
Skills : Strategic Planning, Technical Proficiency.
Description :
- Conducted regular business process reviews with process owners and Governance Manager for progress on BMPS initiatives, roadblocks, issues and milestones.
- Participated in cross-functional projects to drive Quality rigor, including development, testing, and implementation.
- Worked as a partner within the Collections organization and across functions to evaluate/recommend improvements to business processes that arrive at mutual cost effective, documented and control solutions for business processes.
- Assisted / drove the Early Warning Report.
- Developed and implemented control frameworks to enhance compliance, risk management, and operational effectiveness.
- Expertised in control management to a progressive organization.
- Designed and implemented control frameworks that outline policies, procedures, and guidelines for various operational areas such as finance, compliance, risk management, and information security.
Experience
5-7 Years
Level
Executive
Education
BBA
Control Manager Resume
Headline : As a Control Manager, responsible for designing, implementing, and maintaining control frameworks to ensure compliance with regulatory requirements and internal policies, responsible for conducting risk assessments and developing risk mitigation strategies to address identified control gaps and weaknesses.
Skills : Training and Development, Stakeholder Management.
Description :
- Responsible for monitoring and evaluating control effectiveness through regular audits, reviews, and testing of control processes.
- Responsible for collaborating with cross-functional teams to communicate control objectives, guide control implementation, and facilitate training programs.
- Responsible for preparing and presenting control reports, findings, and recommendations to senior management and stakeholders.
- Responsible for planning and executing internal audits to assess the effectiveness of control processes and identify areas for improvement.
- Responsible for reviewing financial statements, operational processes, and compliance activities to ensure adherence to company policies and regulatory requirements.
- Responsible for developing audit reports detailing findings, control deficiencies, and recommendations for corrective actions.
- Responsible for following up on audit findings to track the implementation of corrective actions and improvements in control measures.
Experience
5-7 Years
Level
Executive
Education
BBA
