A Corporate Travel Counselor is a travel agent who works on behalf of the company, making travel arrangements for corporate executives and employees’ business trips based on the requirements. A well-drafted Corporate Travel Counselor Resume mentions the following core duties and tasks – taking responsibility for making sure all employees of the company have the bookings and reservations needed for their travel; overseeing corporate travel needs; making sure the business trips are planned out well; making booking and flight reservations (both national and international), researching the best route and the lowest price; and informing the passengers about their itinerary.
As this job requires a lot of paperwork, internet booking, and phone call handling, the potential travel counselor is expected to possess the ability to handle large amounts of information and pay strong attention to details. It is paramount for the individual to communicate well and be proficient in business writing, negotiating contracts, and phone speaking. A strong grasp of geography, a good experience with GDS, and automated booking is crucial for this role. Formal education to a high school diploma level is considered mandatory.
Objective : Responsible for Arranging complicated travel itineraries consisting of primarily international travel, Identifying best airline fares and routing as well as opportunities to utilize negotiated air, hotel, and car rental contracts in order to operate within the guidelines of the company's corporate travel policy.
Skills : Microsoft Office, Computer, Brand Management, Business Development, Advertising, Customer Services.
Description :
Negotiated and confirmed contracts for meeting rooms, event catering, equipment rental, and ground transportation.
Researched and negotiated contracts for group hotel reservations.
Managed marketing, advertisement, and all media outlets.
Pointed of contact for vendors, meeting attendees, registered guests, staff, and entertainment.
Managed budgets, any discrepancies, answer questions and gives direction to all involved.
Provided reports and after-action analysis for all events.
Utilized Amadeus to book Domestic and International air, hotel, rail, and car transportation.
Experience
2-5 Years
Level
Junior
Education
BBA
Corporate Travel Counselor Resume
Objective : Self-motivated and cheerful Corporate Travel Counselor professional with 2+ years of experience helping customers and resolving product and service issues. Seeking to secure a position allows the use of skills and life experiences.
Skills : Organizational, Time Management, Team Player, Customer Service.
Description :
Responsible for booking car, hotel, air travel for corporate clients, also including international travel.
Handled all aspects of travel for the corporate VIPs Handled refunds, exchanges, voids, MCOs.
Resolved travel issues for the clients.
Handled client groups visiting the corporate site which included air, hotel, and transportation.
Worked with online booking tool, Cliqbook.
Directed contact with employees, customers, and vendors via phone and email.
Developed extensive knowledge of several airline reservation systems (such as Apollo, Sabre, and Worldspan).
Experience
2-5 Years
Level
Junior
Education
Diploma
Corporate Travel Counselor Resume
Objective : Seeks to secure employment with a forward-thinking company that has a proven track record of excellence in client care. A position that supports exceeding customer expectations by provided second to none service while maintaining customer confidence in all initiatives and interactions.
Created travel solutions for VIP and dedicated accounts through 1 to 1 technology communications, emails, and telephone.
Utilized dual GDS Sabre and Worldspan as well as Booking Builder and Ticket Exchange Plus while continually increase daily closed segments.
Performed of a broad spectrum of financial and internal control audits to assist the external auditors with compliance of the SOX 404 initiative.
Analysised/recommended of process simplification opportunities utilizing a variety of audit and financial analysis tools and techniques.
Documented of work performed.
Assisted in the preparation and delivery of presentations to management.
Greeted the Residents, guests, fellow employees, and vendors in a friendly and courteous manner.
Experience
2-5 Years
Level
Junior
Education
General Studies
Corporate Travel Counselor Resume
Headline : Looking to obtain a rewarding and energizing position that will utilize my customer service, marketing, office experience, and personable communication skills. Throughout the career, have worked directly with customers to coordinate customer satisfaction of products and services rendered.
Responsible for the timely and accurate servicing of Business Travel arrangements for corporate clients.
Worked in a heavy fast-paced call center environment taking inbound calls.
Provided business travel services for air/rail transportation, hotels, and auto rentals.
Counseled clients on efficient routes, cancellation policies, and lowest available fares.
Met and exceeded established department productivity goals monthly.
Created reservations for various clients providing the lowest logical airfare within their travel policies.
Created domestic reservations including air, hotel, rail, and ground transportation; advised clients of international travel requirements
Experience
5-7 Years
Level
Executive
Education
Associates in Business
Corporate Travel Counselor Resume
Objective : Likable and dedicated Corporate Travel Counselor with over 6 years of experience in a fast-paced company. Eager to offer superb analytical and computer skills to help the company grow its client base.
Skills : Airline Industry/Travel Agent, Sabre, Apollo, And Amadeus.
Description :
Completed the reservation from beginning to end.
Enforced corporate travel policies, always remaining professional and motivated.
Focused on the lowest logical airfare for the client within the time frame they were traveling.
Being a team player and resource for coworkers unsure of formats, procedures, or workarounds.
Utilized Sabre and Apollo GDS at the same time when call volume was high.
Scheduled domestic and international air, car, and hotel reservations.
Served as a floater in local and out of state offices.
Experience
2-5 Years
Level
Junior
Education
Diploma in General Studies
Corporate Travel Counselor Resume
Objective : Seeking to obtain a position within a corporation that challenges experience and offers the availability for advancement. Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential.
Skills : Microsoft Word, Microsoft Excel, Sabre Computer, Apollo Airline Computer Reservations System, Worldspan Airline Computer Reservations Systems.
Description :
Responded to all customer service requests and assist travelers with all needs.
Issued tickets and ensure correct formatting/dates of tickets processed.
Quality control agent which included checking reservations for all agents to ensure correct formatting/dates of tickets processed.
Updated bars and stars for supervisors when they needed to be updated.
Acted as a lead travel agent on duty when called upon by the supervisor.
Created and managed travel itineraries for corporate clients.
Established relationships between various hotel and car rental vendors.
Experience
2-5 Years
Level
Junior
Education
HS
Corporate Travel Counselor Resume
Summary : Seeking to join a company that utilizes extensive customer service and corporate experience, in addition to strong verbal communication and problem-solving skills, to achieve successful business results.
Skills : DAX, MS Word, MS Office, Typing, Time Management, Filing, Fax Machine, Customer Service, Receptionist.
Description :
Arranged air, car, and hotel travel reservations for domestic and international itineraries for large global corporate clients.
Delivered superior customer service and problem resolution to thousands of corporate clients that required assistance during emergencies, time-sensitive, or high-stress situations during their business travels.
Maintained high customer service performance metrics in a monitored call center environment.
Utilized Worldspan and Apollo GDS systems.
Experienced working in a corporate, call center, and at home environment.
Trained new team members during their onboarding time and provided leadership consistently during the day to day business operations.
Responsible for the travel arrangements for VIPs.
Experience
10+ Years
Level
Senior
Education
Diploma
Corporate Travel Counselor Resume
Summary : A results-oriented Corporate Travel Counselor with solid experience in the development and implementation of policies and procedures to ensure sound fiscal management.
Skills : Data Entry, Inbound Phone.
Description :
Provided accurate and appropriate information in response to customer inquiries.
Booked Air, Car Limo, Meeting rooms, and Hotel reservations for Corporate Clients.
Demonstrated expertise in customer service call script within specified time frames.
Built customer loyalty by placing follow up calls for customers who reported issues.
Worked Quality Control Desk/Lead agent to ensure reservations were made to corporate standards of our clients and help and answer Corporate agent's questions.
Worked on both Sabre and Apollo systems Accounts.
Utilized cutting edge technology to optimize the corporate travel experience while creating a personalized service environment.
Experience
10+ Years
Level
Senior
Education
Education
Corporate Travel Counselor Resume
Objective : Responsible for working closely with the Executive Director (ED) and Community Sales Counselors / Marketing Transition Support Coordinators in the development and execution of the marketing plans in the assigned community or region.
Skills : Management Skills, Traveling Skills, Communication Skills.
Description :
Served as university corporate travel consultant for groups, meetings, executive, and general corporate travel.
Monitored relationship with a host travel agency to ensure best practices and process improvements.
Coordinated travel while adhering to corporate travel policy.
Monitored travel reporting and cost savings within university travel spend.
Negotiated and secured rate agreements with airlines, car rental companies, and hotels via a consistent RFP process.
Studied quality of travel services, analyzes bid responses, determines agents of choice, and various other assigned duties.
Provided oil and gas employees with all business travel arrangements in a call center environment utilizing Sabre GDS as well as by other methods when necessary.
Experience
2-5 Years
Level
Junior
Education
General Studies
Corporate Travel Counselor Resume
Objective : Highly proficient in servicing both corporate and leisure travel clientele. Extensive travel industry knowledge gained through a combination of education and experience in both domestic and international travel planning. Ability to work well both independently and as part of a team. Thorough attention to detail, best practices, and quality control.
Skills : Microsoft Office, Call Center Phone Handling, Customer Service.
Description :
Provided superior customer service in a high-pressure environment.
Leveraged expertise in the travel industry to obtain the trust of difficult client accounts.
Booked airfare, hotels, vacation packages, cruises, and car rentals.
Aided clients with matters regarding passports and visas.
Interacted with customers via phone and e-mail.
Handled quality control agent exchanges before issuing tickets to prevent booking errors.
Arranged for air, car, rail, limousine, and hotel reservations within specific account guidelines with a high level of accuracy.
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