Counter attendant Resume
Headline : Enthusiastic and dedicated Counter Attendant with 7 years of experience in delivering exceptional service in fast-paced environments. Adept at managing transactions, efficiently handling customer inquiries, and maintaining high standards of cleanliness and safety. Committed to enhancing customer satisfaction and fostering loyalty through positive interactions and attention to detail.
Skills : Customer Service Excellence, Cash Handling Proficiency, Food Safety Compliance, Effective Communication
Description :
- Consistently delivered friendly and professional service, enhancing the customer experience.
- Promoted daily specials and beverage items, contributing to increased sales.
- Adhered to safety and sanitation protocols in food and beverage handling, ensuring compliance with health standards.
- Displayed comprehensive knowledge of menu items, assisting customers with informed choices.
- Supported team members by performing various restaurant duties, including handling phone inquiries and processing payments.
- Set up dining areas according to event specifications, maintaining high service standards.
- Conducted routine cleaning of work areas, ensuring a safe and sanitary environment.
Experience
5-7 Years
Level
Executive
Education
A.S. in Hospitality
Sr. Counter Attendant Resume
Summary : Dynamic and experienced Counter Attendant with a decade of expertise in providing outstanding customer service in high-volume settings. Skilled in managing transactions, addressing customer needs, and maintaining a clean and inviting environment. Passionate about enhancing the customer experience through effective communication and a commitment to excellence.
Skills : Point of Sale Systems, Inventory Management, Cash Handling, Food Safety Standards, Customer Service Excellence
Description :
- Prepared and served beverages and desserts, ensuring quality and presentation standards were met.
- Managed inventory levels by monitoring and ordering supplies, resulting in consistent product availability.
- Maintained cleanliness of equipment and work areas to uphold health and safety regulations.
- Assisted in setting up and decorating service areas according to event specifications.
- Collaborated with team members to provide seamless service during peak hours.
- Trained new staff on customer service protocols and food safety practices.
- Resolved customer complaints efficiently, enhancing customer loyalty and retention.
Experience
10+ Years
Level
Senior
Education
AAS in Hospitality
Jr. Counter Attendant Resume
Objective : A results-oriented Counter Attendant with 5 years of experience excelling in fast-paced environments to deliver top-notch customer service. Proficient in managing transactions, addressing customer inquiries, and ensuring a clean and welcoming atmosphere. Passionate about creating memorable dining experiences while maintaining efficiency and safety standards.
Skills : Customer Service Excellence, Order Processing, Food Safety Compliance, Cash Handling Skills, Communication Skills
Description :
- Processed customer payments accurately, handling both cash and credit transactions.
- Ensured high levels of customer satisfaction by maintaining cleanliness in dining and lobby areas.
- Welcomed customers upon entry, providing a friendly atmosphere.
- Assisted in food preparation and dish cleaning in the back kitchen.
- Served coffee and related beverages, managing the cash drawer efficiently.
- Packed food and supplies for catering events, ensuring timely delivery.
- Provided information on menu items and specials to enhance customer experience.
Experience
2-5 Years
Level
Junior
Education
A.S. in Hospitality
Counter Attendant III Resume
Objective : Customer-focused Counter Attendant with 5 years of experience in high-demand environments, dedicated to delivering exceptional service and fostering a welcoming atmosphere. Proficient in managing transactions, addressing customer inquiries, and maintaining cleanliness standards. Eager to leverage my skills to enhance the customer experience and contribute positively to the team's success.
Skills : Transaction Processing, Point of Sale Systems, Administrative Support, Technical Proficiency, Customer Service Excellence
Description :
- Refilled food items at serving counters to ensure availability and freshness.
- Managed the Soup Bar, maintaining cleanliness and restocking supplies as needed.
- Developed rapport with regular customers for personalized service.
- Tracked and managed kitchen inventory to prevent shortages.
- Maintained sanitation standards according to health regulations.
- Enhanced customer service skills by fostering friendly interactions.
- Contributed innovative advertising ideas to boost business visibility.
Experience
2-5 Years
Level
Executive
Education
AAS Business Management
Counter Attendant II Resume
Objective : With a strong background in customer service as a Counter Attendant for 5 years, I excel in creating a positive dining experience in high-pressure settings. My expertise includes efficient transaction management, proactive customer engagement, and maintaining impeccable cleanliness. I am passionate about ensuring customer satisfaction and fostering lasting relationships through attentive service.
Skills : Cash Handling, Food Safety Compliance, Effective Communication, Time Management, Problem Solving
Description :
- Managed cash register operations, accurately processing customer transactions and balancing cash drawers.
- Maintained cleanliness and organization of service areas, ensuring compliance with health and safety standards.
- Served food items with attention to presentation, adhering to portion control guidelines.
- Restocked supplies and ingredients throughout shifts to ensure efficient service delivery.
- Engaged with customers to understand their needs and provide tailored service.
- Monitored dining area for cleanliness and customer comfort, addressing any issues promptly.
- Provided exceptional customer service, achieving a 95% satisfaction rating in customer feedback surveys.
Experience
2-5 Years
Level
Executive
Education
AAS Hospitality
Counter Attendant II Resume
Objective : Driven Counter Attendant with 5 years of hands-on experience in fast-paced dining environments. Proven ability to efficiently manage customer transactions, resolve inquiries, and maintain a pristine service area. I thrive on delivering exceptional customer experiences and building rapport, ensuring satisfaction and repeat business through attentive service and a commitment to quality.
Skills : Customer Service Excellence, Food Safety Standards, Effective Communication, Time Management
Description :
- Provided prompt and friendly service in a high-volume food establishment.
- Communicated effectively with kitchen staff regarding special orders and inventory needs.
- Responded to customer inquiries and resolved complaints to ensure satisfaction.
- Prepared and served food items while adhering to safety and hygiene standards.
- Assisted in training new employees on service protocols and customer engagement.
- Implemented upselling techniques, increasing average transaction value by 15% over a three-month period.
- Collaborated with kitchen staff to ensure timely order preparation, reducing wait times by 10 minutes on average.
Experience
2-5 Years
Level
Executive
Education
AAS Culinary Arts
Counter Attendant I Resume
Headline : A highly skilled Counter Attendant with 7 years of extensive experience in providing exceptional customer service in fast-paced food service environments. Proficient in accurately processing transactions, addressing diverse customer inquiries, and ensuring a clean and welcoming atmosphere. Driven to enhance customer experiences through efficient service and a commitment to safety and quality.
Skills : Food Safety Certification, Dependability, Customer Interaction Skills, Cash Handling Skills, Time Management
Description :
- Processed food and beverage orders, accepted payments, and organized trays for customer service.
- Assisted in food preparation, including desserts and specialty drinks, ensuring quality standards.
- Maintained cleanliness of work areas, dining spaces, and restrooms through regular cleaning and sanitization.
- Utilized a sales script to effectively promote products and services, enhancing customer engagement.
- Accurately recorded customer information and orders into the computer system to streamline service.
- Provided assistance with Medicare gap programs, guiding retirees through enrollment processes.
- Ensured compliance with health and safety regulations to foster a safe dining environment.
Experience
5-7 Years
Level
Executive
Education
A.A. in HM
Counter Attendant/Supervisor Resume
Headline : Dedicated Counter Attendant with 7 years of experience delivering high-quality service in dynamic environments. Skilled in processing transactions, responding to customer inquiries, and ensuring a clean and inviting space. My focus on customer engagement and operational efficiency drives satisfaction and repeat business, making every interaction a positive experience.
Skills : Customer Service Excellence, Transaction Processing, Conflict Resolution, Cash Handling Accuracy, Food Safety Compliance
Description :
- Maintained clean and orderly checkout areas and completed general cleaning duties, ensuring a welcoming environment.
- Assisted customers by providing information and resolving complaints, enhancing overall satisfaction.
- Received payments via cash, check, credit cards, and automatic debits, ensuring accurate transactions.
- Served orders to customers at windows, counters, or tables, ensuring prompt service.
- Issued receipts, refunds, credits, or change due to customers, maintaining financial accuracy.
- Answered customer questions and provided information on procedures and policies, fostering trust and transparency.
- Counted cash drawers at the beginning of shifts to ensure amounts were correct, supporting financial integrity.
Experience
5-7 Years
Level
Executive
Education
AAS-HM
Lead Counter Attendant Resume
Summary : With a decade of hands-on experience as a Counter Attendant, I excel in creating a welcoming atmosphere for customers while ensuring efficient service delivery. My ability to manage high-volume transactions, address diverse customer needs, and maintain cleanliness standards has consistently contributed to enhanced customer satisfaction. I am dedicated to fostering positive interactions and driving repeat business through exceptional service.
Skills : Customer Service Excellence, Food Safety, Cash Handling, Order Taking, Teamwork
Description :
- Added relishes and garnishes to food orders, adhering to presentation standards.
- Balanced receipts and payments in cash registers, ensuring accurate financial reporting.
- Trained new staff in food preparation procedures and cash register operation, enhancing team efficiency.
- Brewed coffee and tea, and filled containers with requested beverages to meet customer demands.
- Prepared food items such as sandwiches, salads, and desserts, following standard recipes and safety guidelines.
- Processed customer bills accurately, accepted payments, and provided change, maintaining high service standards.
- Wrapped menu items for serving and takeout, ensuring quality presentation and freshness.
Experience
7-10 Years
Level
Management
Education
DCA
Counter Attendant Resume
Summary : With a decade of experience in customer-facing roles, I excel in creating positive dining experiences in fast-paced environments. My expertise encompasses efficient transaction management, proactive problem-solving, and ensuring impeccable cleanliness. I am dedicated to maximizing customer satisfaction and loyalty through attentive service and a commitment to operational excellence.
Skills : Customer Service Software, Effective Communication, Cash Handling, Food Safety Practices, Time Management
Description :
- Processed customer payments accurately and efficiently, ensuring a seamless transaction experience.
- Prepared a variety of food items for service, adhering to quality and presentation standards.
- Responded promptly to customer inquiries, providing information and assistance as needed.
- Restocked supplies and ensured proper rotation of products to maintain freshness.
- Delivered fast, courteous service, contributing to a welcoming atmosphere for all patrons.
- Operated cash register, managing cash flow and providing accurate receipts to customers.
- Resolved customer complaints promptly, enhancing customer loyalty and repeat business by 25%.
Experience
7-10 Years
Level
Management
Education
AAS in Culinary Arts
