The credit and collections manager oversees the credit and collections processes of an organization. The best Credit and Collections Manager Resume emphasizes on the following job description – developing and administering credit programs and collections processes, overseeing credit risk investigations, advising course of action for risky credits and collections, designing to improve cash flows and reducing receivables, monitoring overdue accounts, making recommendations for improvement and generating reports and analysis.
Typical skills expected by hiring employers for this job role include – knowledge of state and federal rules and policies, knowledge of high-level collection techniques, familiarity with customer relationship software, knowledge of billing processes and debt collections strategies. Even though a high school diploma is considered enough for this role, holding a degree would prove to be a major plus.
Headline : Dynamic Credit and Collections Manager with over 7 years of comprehensive experience in optimizing collections processes and managing receivables. Proven ability to lead teams in achieving significant reductions in DSO and enhancing cash flow. Committed to driving operational excellence and fostering strong client relationships to minimize credit risk and maximize revenue.
Oversaw all accounts receivable functions, managing cash postings for 20 branches and corporate office.
Provided AR support to branch managers, facilitating effective revenue collection strategies.
Reviewed and processed credit applications, establishing open charge accounts with risk assessments.
Conducted collection calls and negotiated payment agreements, improving cash recovery.
Directed daily operations for a team of 5 Order Settlement Specialists to align efforts with departmental goals.
Maximized working capital through comprehensive credit administration and customer collection strategies.
Monitored customer accounts and implemented strategies to reduce outstanding debts and improve cash flow.
Experience
5-7 Years
Level
Management
Education
B.S. Finance
Junior Credit and Collections Manager Resume
Objective : Proficient in credit and collections management with 2 years of experience in enhancing collection strategies and optimizing cash flow. Skilled in analyzing credit risks and fostering productive client relationships. Eager to apply analytical skills and operational knowledge to drive financial success and minimize overdue accounts.
Skills : Bilingual In Spanish And English, Proficient In Microsoft Office Suite, Experience With Sap Financial Systems, Financial Acumen, Dispute Resolution
Description :
Managed daily operations of the credit and collections department, ensuring efficiency and compliance.
Developed and implemented strategies to improve collections and minimize bad debt.
Monitored collection metrics, providing regular reports to management.
Coordinated training for staff to enhance skills in customer interactions and collections techniques.
Mentored team members to foster professional growth and independence in decision-making.
Created a standardized forecasting model for collections to enhance accuracy.
Reviewed financial statements to assess creditworthiness and mitigate risk.
Experience
0-2 Years
Level
Junior
Education
B.S. Finance
Credit And Collections Manager Resume
Objective : Ambitious Credit and Collections Manager with 2 years of experience in streamlining collection processes and enhancing cash recovery. Adept at assessing credit risks and implementing effective strategies to minimize overdue accounts. Passionate about leveraging analytical skills to optimize financial operations and strengthen client relationships while ensuring compliance with company policies.
Oversaw all credit and collection activities, ensuring compliance with company policies.
Managed daily sales order evaluations and authorized new credit applications.
Maintained oversight of over 800 customer accounts, ensuring timely notifications to past-due clients.
Led a team of seven in the accounting department, fostering professional development.
Implemented and enforced office standards and procedures to optimize workflow.
Achieved service objectives and developed talent within the team.
Coordinated collection efforts for delinquent accounts, ensuring proactive follow-up.
Experience
0-2 Years
Level
Entry Level
Education
B.S. Finance
Associate Credit And Collections Manager Resume
Objective : Dedicated professional with 2 years of experience in credit and collections management. Proven expertise in streamlining collection processes, analyzing credit risks, and enhancing cash flow. Committed to fostering strong client relationships while minimizing overdue accounts and ensuring compliance with industry standards. Eager to leverage analytical skills to contribute to organizational success.
Skills : Negotiation Skills, Team Leadership, Accounts Receivable, Debt Recovery, Compliance Knowledge, Data Analysis
Description :
Managed end-to-end credit and collections processes, ensuring compliance with company policies.
Developed and implemented effective collection strategies to minimize overdue accounts.
Generated comprehensive financial reports on a weekly and monthly basis for management review.
Processed incoming payments through various channels, ensuring accurate posting and reconciliation.
Served as the primary liaison with collection agencies, facilitating smooth operations.
Handled all bankruptcy notifications and associated legal documentation.
Conducted regular audits of accounts to maintain accurate records and compliance.
Experience
0-2 Years
Level
Junior
Education
BSc Finance
Credit And Collections Manager Resume
Objective : Accomplished Credit and Collections Manager with 5 years of experience in enhancing collection processes and managing receivables effectively. Demonstrated success in reducing DSO and improving cash flow through strategic team leadership and client engagement. Passionate about implementing innovative solutions to mitigate credit risk and drive revenue growth.
Review and assess credit terms on existing accounts, utilizing historical payment data to set appropriate credit limits.
Engage in project bidding and contracting to negotiate favorable payment terms aligned with company interests.
Monitor receivables reports and proactively contact clients to address overdue accounts and renegotiate terms.
Present findings and updates to the CFO during bi-weekly meetings to ensure transparency and strategic alignment.
Implement legal measures such as liens on projects when necessary, ensuring compliance with regulations.
Negotiate settlements for inactive accounts to recover outstanding amounts effectively.
Establish new customer accounts and determine suitable credit limits to support business growth.
Experience
2-5 Years
Level
Management
Education
B.S. Finance
Senior Credit and Collections Manager Resume
Headline : Accomplished Senior Credit and Collections Manager with 7 years of expertise in optimizing credit strategies and enhancing collections efficiency. Demonstrated success in leading teams to reduce DSO and boost cash flow. Adept at analyzing credit risks and cultivating strong client partnerships, committed to driving profitability while minimizing financial exposure.
Develop and implement credit policies to minimize risk and optimize cash flow.
Oversee collections processes to ensure timely recovery of outstanding debts.
Analyze customer creditworthiness using financial statements and credit reports.
Manage a team of credit and collections specialists to achieve departmental goals.
Negotiate payment plans with customers to facilitate debt recovery.
Monitor accounts receivable aging reports to identify overdue accounts.
Prepare and present regular reports on collections performance to management.
Experience
5-7 Years
Level
Senior
Education
B.S. Finance
Credit And Collections Manager Resume
Summary : Results-oriented Credit and Collections Manager with a decade of expertise in optimizing receivables and implementing effective collection strategies. Proven success in reducing DSO significantly while improving cash flow and minimizing credit risk. Adept at leading teams and fostering strong client relationships to enhance financial performance.
Skills : Budget Management, Collections Strategy Development, Sales Support, Time Management, Communication Skills, Process Improvement
Description :
Monitor collector calls for training and quality assurance, ensuring FDCPA compliance and effective messaging.
Develop and implement comprehensive collections procedures across all departments.
Enforce company policies and procedures to ensure compliance in all collection activities.
Assist in recommending disciplinary actions for collectors as needed.
Conduct performance reviews and provide feedback to team members regularly.
Manage individual collector queues for account closures, payment changes, and updates.
Lead escalations, including repossession actions, in accordance with FDCPA guidelines.
Experience
10+ Years
Level
Executive
Education
BS Finance
Credit and Collections General Manager Resume
Summary : Accomplished Credit and Collections General Manager with 10 years of experience in driving operational efficiencies and maximizing cash recovery. Expertise in leading high-performing teams, reducing DSO, and enhancing credit risk management. Dedicated to fostering client relationships and implementing strategic initiatives that optimize financial performance and minimize overdue accounts.
Managed all aspects of billing and collection for accounts receivable, ensuring timely payments.
Implemented proactive collection strategies, reducing past due balances through effective communication channels.
Oversaw daily posting of customer payments, including various payment methods.
Executed processing of invoices, credit, and debit memos efficiently.
Conducted thorough credit assessments for new accounts, preparing comprehensive credit packages.
Resolved customer inquiries through detailed account analysis and communication.
Maintained accurate records and reports for management review.
Experience
10+ Years
Level
Executive
Education
B.S. Finance
Credit And Collections Manager Resume
Objective : Results-driven Credit and Collections Manager with 2 years of experience in enhancing collection methodologies and managing customer accounts. Expertise in assessing credit risk and implementing effective strategies to improve cash flow. Committed to fostering positive client relationships and driving operational efficiency to minimize overdue accounts and support organizational financial goals.
Developed and implemented corporate credit policies to enhance collections efficiency.
Streamlined processes that led to a 30% reduction in delinquent accounts receivable.
Created and utilized reporting tools to track collection activities and outcomes.
Negotiated payment terms and resolved discrepancies to facilitate timely payments.
Authored all collection-related documentation, including letters and forms.
Utilized advanced skip-tracing techniques to recover over $500K in charge-offs.
Represented the company in Small Claims Court for collection disputes.
Experience
0-2 Years
Level
Entry Level
Education
B.S. Finance
Credit And Collections Manager Resume
Headline : Accomplished Credit and Collections Manager with 7 years of experience in enhancing collection strategies and optimizing cash flow. Expert in leading teams to minimize DSO and strengthen client relationships. Focused on implementing innovative solutions to mitigate credit risks while driving revenue growth and operational efficiency.
Skills : Reporting Skills, Problem Solving, Budgeting Skills, Training And Development, Credit Scoring
Description :
Oversaw daily sales and established rental agreements to enhance revenue streams.
Managed the delivery of products, ensuring customer satisfaction and timely service.
Reviewed and approved weekly sales merchandise orders, optimizing inventory levels.
Conducted thorough credit investigations to assess customer creditworthiness.
Maintained relationships with Cash in Advance clients to ensure adherence to payment schedules.
Tracked aging accounts and prepared comprehensive reports for management review.
Developed strategies for sending past-due notices and advised management on next steps for delinquent accounts.
Experience
5-7 Years
Level
Management
Education
B.S. Finance
Credit Collections Manager Resume
Headline : Accomplished Credit Collections Manager with 7 years of experience in spearheading collections initiatives and optimizing receivables management. Skilled at reducing days sales outstanding (DSO) and enhancing cash flow through strategic leadership and process improvement. Focused on building strong client relationships to mitigate credit risk and drive sustainable revenue growth.
Skills : Effective Collection Strategies, Data Analysis And Reporting, Stakeholder Engagement, Project Management, Microsoft Excel Expertise
Description :
Designed and monitored collection strategies to improve process efficiency.
Initiated appropriate collection actions on all delinquent accounts.
Maintained oversight of vendor relationships to enhance service delivery.
Resolve disputes and issues related to customer accounts promptly.
Hired, trained, and mentored staff to optimize team performance.
Recommended enhancements to policies and practices for better collection outcomes.
Consistently met or exceeded established delinquency and charge-off goals.
Experience
5-7 Years
Level
Management
Education
B.S. Finance
Credit Collections Manager Resume
Headline : Results-focused Credit Collections Manager with 7 years of experience in advancing collection strategies and optimizing receivables management. Expertise in leading teams to significantly reduce DSO and enhance cash flow. Passionate about developing innovative solutions to minimize credit risks and foster strong client relationships that drive revenue growth.
Skills : Advanced Excel And Reporting Skills, Effective Workflow Management, Prioritization And Time Management, Forecasting, Collections Software, Risk Assessment
Description :
Conducted comprehensive account analysis to identify and resolve overdue payments.
Collaborated with clients to address outstanding issues, enhancing customer satisfaction.
Drafted and dispatched collection letters and legal notices as needed.
Evaluated credit history for new accounts, ensuring informed decision-making.
Monitored credit status and adjusted customer accounts accordingly to mitigate risk.
Coordinated with sales teams to inform them of credit status changes.
Responded promptly to customer inquiries regarding account status and payment issues.
Experience
5-7 Years
Level
Senior
Education
BSBA
Credit Collections Manager Resume
Objective : Results-oriented Credit Collections Manager with 5 years of specialized experience in refining collection processes and maximizing receivables. Adept at leading teams to achieve substantial reductions in DSO while enhancing cash flow. Driven to implement strategic solutions that minimize credit risk and strengthen client partnerships, ensuring financial success and operational excellence.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
Build an ATS-friendly Credit And Collections Manager Resume
