Credit consultants are basically hired to examine the financial state of the clients. The job description of the credit consultants falls nothing short of the following – advising on ways to avoid debts, formulating ways to reduce debts, negotiating with creditors, analyzing the income and expenditure state of the client, overseeing the financial picture of the firm, advising on ways to improvise the financial position, identifying ways to save money or prioritize secured debt and managing the client account once the payment gets cleared.
Credit counselors require strong negotiation and communication skills as these two attributes are highly vital to deal with creditors; math and analytical skills are important as well; computer knowledge, familiarity with accounting software and facility with multiple languages will enhance the candidate’s prospects. Even though candidates with less schooling are considered for this role, a Credit Consultant Resume with more experience and training is often considered.
Headline : To keep the information confidential and to do best to contribute to team efforts. Maintaining operations by following policies and procedures and also being flexible enough to adapt to constantly.
Skills : Human Resources, Property Management, Administrative Assistant.
Description :
Provided credit solutions to customers with overdue invoices by mainly making outbound calls from a dialer and receiving some inbound calls.
Managed contact center campaigns to resolve outstanding debt within relevant credit management policies and procedures.
Provided customer service specifically relating to customer accounts - Negotiating payments from customers.
Provided credit solutions to customers to assist them in keeping their services active.
Organized suspension and disconnection of customers services for nonpayment of invoices or not keeping to agreed payment arrangements.
Reviewed their credit reports with them to see what areas need to be improved; while letting them know how our services.
Maintained clean and orderly checkout areas.
Experience
5-7 Years
Level
Executive
Education
Diploma
Credit Consultant III Resume
Summary : Approximately two years of experience in call center work, over two years of medical experience, and ten years in customer service. Have advanced computer skills..
Skills : Microsoft Office, Excel, Customer Service Skills, Salesforce.
Description :
Consumer Financial Services representative with collections experience in a high volume call center environment.
Assisted customers and to assure customer satisfaction while meeting performance standards.
Assisted with inquires and used problem-solving skills to find acceptable resolutions to their issues and complaints.
Communicated complex rules, regulations, and laws as they applied to explain decisions made, in accordance with company policies and procedures.
Utilized many companies operating systems to research customer billing to perform fact-checking, resolve disputes, correct errors.
Worked with other departments and any third party companies on behalf of customers for billing issues and disputes.
Assisted customers with payments, advised of payment options, and negotiated suitable payment arrangements.
Reviewed accounts for credit risks and took appropriate action based on the result.
Experience
10+ Years
Level
Senior
Education
Diploma
Credit Consultant II Resume
Headline : Work and be in an amazing environment with amazing people. Strive to be ambitious everyday and won't stop until get there.
Skills : Microsoft Office, Time Management, Dependable.
Description :
Communicated with members when contacting the Credit Union.
Completed legal letters before and after selling of vehicles at auction. Apply auction proceeds towards the loan balance.
Completed all title work as needed including contacting courthouses or dealerships.
Request dealer contracted refunds as needed such as GAP, Warranties, and additional misc.
Connected with clients, and provide solutions for accomplishing their dreams through improved creditworthiness.
Handled calls from multiple sources, provide an outrageous experience for all clients by helping reshape/redefine their credit report.
Advised people in regards to credit types, prepared the documentation files in order to apply for obtaining loans.
Offered solutions to credit-related issues and problems.
Experience
5-7 Years
Level
Executive
Education
General Studies
Credit Consultant/Representative Resume
Summary : Currently seeking a new position in an environment that offers challenge, an opportunity to best utilize and improve skills, and display outstanding service. I
Skills : Sales, Customer Service.
Description :
Advised clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
Assessed clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
Calculate clients' available monthly income to meet debt obligations.
Created debt management plans, spending plans, or budgets to assist clients to meet financial goals.
Estimated time for debt repayment given amount of debt, interest rates, and available funds.
Explained services or policies to clients, such as debt management program rules, the advantages, and disadvantages of using services.
Interviewed clients by telephone or in-person to gather financial information.
Maintained or updated records of client account activity, including financial transactions, counseling session notes, correspondence.
Experience
7-10 Years
Level
Management
Education
Associate's
Credit Consultant/Executive Resume
Headline : Extremely motivated to obtain a full time position in a variety of positions where can apply extensive Computer Systems knowledge in meeting the professional goals and objectives.
Skills : Microsoft, Word, Excel.
Description :
Met customer service objectives and revenue collection goals.
Accomplished these goals with an emphasis on customer service and in accordance with billing subscriber contracts, company policy.
Handled customer contacts and correspondence dealing with the collection of revenues on existing and disconnected accounts.
Negotiated and issues service orders to establish entity/account restrictions and restoral.
Represented all departments and billing subscribers and takes necessary action to ensure customer satisfaction.
Reviewed billing and toll inquiries with customer incidental to collection activity.
Computed, quote, and process any adjustments, balances, charges, etc.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Credit Consultant III Resume
Summary : Looking for a company as well as a job. Searching for a company can dedicate the next decade of life to as progress in academic career. Highly motivated and diligent and available to work day.
Skills : Pays attention to detail, Problem solve customer issues.
Description :
Calculated the amount of debt and funds available to plan the method of payoff and estimate time for debt liquidation.
Contacted creditors to explain the client's financial situation and to arrange for payment adjustments so that payments are feasible.
Established payment priorities to reduce the client's overall costs by liquidating high-interest, short-term loans, or contracts first.
Opened an account for the client and disburses funds from an account to creditors as agents for the client.
Attracted potential customers by answering product and service questions.
Opened customer accounts by recording account information.
Maintained customer records by updating account information.
Experience
10+ Years
Level
Senior
Education
Associates In Finance
Credit Consultant/Analyst Resume
Headline : Loyal, dedicated and hard working person who is looking for a new challenge in career life and ready for a new adventure. Have maintained a high professional level of work with clients.
Skills : Strong Communication Skills, Knowledge of Medical Terminology.
Description :
Representative between customer and Communications, between other billing subscribers and their clients.
Met customer service objectives and revenue collection goals. Validation and updating of customer credit information.
Customer service in accordance with contracts, policy, federal/state collection statutes, and tariffs.
Represented all departments, as well as billing subscribers, Review billing and toll inquiries with customer incidental to collection activity.
Computed, quoted, and processed any adjustments, balances, charges, etc.
Negotiated of security on accounts subsequent to the re-installation of service.
Interacted with other departments/companies to complete collection activities.
Experience
5-7 Years
Level
Executive
Education
Certificate
Asst. Credit Consultant Resume
Objective : Dedicated and dynamic individual with 6 years of excellent experience working as a customer service Representative, Assuring and providing customers with the best product knowledge.
Skills : Hard Worker, Microsoft office, Networking, Collections.
Description :
Implemented financial planning recommendations. Created charts and graphs to illustrate daily, monthly and annual financial reports.
Assisted clients with credit facts and information to help build reports.
Researched market trends and surveys and used the information to stimulate business and revenue growth.
Assessed customer needs and responded to questions, Provided professional and courteous service at all times.
Researched market competitors and industry trends to identify potential new products and services.
Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.
Entered revenue and expense transactions and prepared expense reports.
Experience
0-2 Years
Level
Entry Level
Education
High school
Associate Credit Consultant Resume
Objective : A highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources. Resourceful and detail-oriented.
Skills : Microsoft Office, Time Management, Dependable.
Description :
Top revenued collector of existing and disconnected Qwest residence billing accounts.
Serviced Availability Query (SAQ) for Initial Training classes.
Trained coach for additional continuation training during team meetings.
Implemented corporate structure and objectives to the team while
Promoted a pluralistic environment of teamwork toward our customers' satisfaction.
Worked in the Mosaix area for Order typing, system reconfiguration, daily reports, generating C.C.
Updated the office web page for jobs being run & consultants working any specialty pins.
Experience
0-2 Years
Level
Entry Level
Education
BS
Lead Credit Consultant Resume
Headline : Monitor and track personal progress. Handle pressure situations extremely well. Handle sensitive matters with tact, poise and diplomacy. Communicate and interact well with individuals at all levels.
Skills : Microsoft Excel, Technical Skills.
Description :
Presented treatment plans to patients and finalized all sales. Responsible for collections and daily drawer balancing.
Applied patients for financing via Care Credit. Helped plan and organize company functions.
Ordered and maintained a computerized inventory of all supplies, and products.
Assisted credit customers with personal accounts Provide financial advice.
Reported and assisted with setting up credit repair services.
Assessed the client's credit situation resulting in the best possible solution.
Able to lead a community committee to raise money for local charities.
Experience
5-7 Years
Level
Executive
Education
Applied Science
Credit Consultant Resume
Objective : To obtain a management position where can effectively utilize skills & experience for a growing company. Proficient in multiple software packages including Power Point, Word Processor.
Skills : Microsoft Office, Excel, 10 Key By Touch, Customer Service.
Description :
Responsible for using a ten-step sales process to sell a program to help people rebuild their credit with an auto loan.
Established customer rapport; gained customer trust, including preparation of household budgets.
Company internet leads per day in order to gain business for both the company.
Contacted hundreds of follow-ups on sold and unsold customers, various internet leads, and Birddog leads daily.
Advertised our business-to-business prospects to expand the company and cliental.
Set 10-20 appointments per day so that could reach weekly sales goals and monthly goals.
Peered coaching Lead additional training lectures, "How to give feedback.".
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