The Credit Counselor will advise and educate the concerned people on acquiring and managing debt, they will as well give guidance in picking the best loan plan and explain the loan requirements or restrictions. The major tasks that are mentioned on the Credit Counselor Resume include – assessing the overall financial situation by reviewing assets, income, expenditure, and credit status; creating debt management plans, recommending resourceful strategies for the client, advising clients on housing and loan matters, disbursing funds from client account to creditors, negotiating with creditors, developing financial plans for clients and examining financial records.
To perform these tasks, candidates should be able to focus on these skills – a keen interest in helping others, teaching and advising skills, willing to negotiate with creditors, the ability to gather and analyze information or data, and a thorough knowledge of various financial matters. Companies that hire Credit Counsellors typically want to hire those applicants who have a bachelor’s degree in a related field of study and related work experience.
Objective : Over 3 years of experience as a Credit Counselor responsible to provide one-on-one consultation, information and referral, classroom training, workshops, and seminars in support of education and training.
Coordinated, and provided a wide variety of Personal Financial Management classes/workshops, e.g., car buying, basic budgeting, managing credit, debt liquidation, consumer awareness, insurance, savings and investments, and retirement planning.
Responded to requests for age-appropriate classes or seminars to youths and teens as part of on-base education.
Conducted initial and refresher Command Financial Specialist (CFS) training.
Assisted Command Financial Specialists in developing General Military Training (GMT) on topics relating to Personal Financial Management.
Provided individualized financial counseling and assistance to Service members and families.
Assisted Service members in establishing an extended absence financial plan.
Developed available informational financial materials to Service members and families.
Planed, organized, and developed new curriculum to be delivered by staff providing basic Personal Financial Management Education and Training per client request, when not otherwise available in CNIC standardized PFM curricula.
Experience
2-5 Years
Level
Executive
Education
B.S in Finance
Credit Counselor Resume
Objective : Seeking for a Credit Counselor position where I can use my experience and skills for the development of the organization.
Provided financial planning workshops and individual financial counseling to meet the needs of transitioning Soldiers and Family Members prior to their transition from the Active Army or Reserve Components.
Provided information on banking, debt management, health care, college saving plans, homeownership, budgeting, use of credit, insurance, investing, tax and estate planning, and other matters that impact the financial readiness of transitioning Soldiers/Families.
Conducted 4-6-hour financial planning workshops using the existing curriculum to groups of approximately 50 Soldiers and Family Members in connection with mandatory SFL-TAP VOW/CRS activities which includes a budget. Coordinate use of classroom, set-up of the classroom, and provision of training materials,
Prepared monthly reports describing all financial planning activities and record the number of transitioning Soldiers and Family Members attending workshops and individual sessions.
Participated in workgroups with other financial.
Assisted CIM with delivering Commanders reports and notifying clients of eligibility to begin services while also notifying clients of missed requirements for VOW/CRS.
Completed all mandatory Government training; safeguard PII; file records according to ARIMS; upload information into iPERMS (after training received from the Government).
Experience
2-5 Years
Level
Executive
Education
Associate
Credit Counselor Resume
Summary : As a Credit Counselor over 5 years works closely with high school administrators and counselors to complete the admission and enrollment of high school students in appropriate early college programs.
Cultivated and grew relationships with area school districts for the purpose of dual credit enrollment and instructor recruitment.
Recruited, selected, supervised and communicated regularly with dual credit faculty.
Developed and evaluated dual credit course scheduling across all participating school districts, in cooperation with the SFCC Registrar.
Created and facilitated public relations and training events for high school counselors, students and parents annually.
Worked in close collaboration with various college departments including Admissions, Academic Records & Registrar, Testing Services, all academic divisions, etc.
Crafted and managed a continuous communication plan for students and high school administrators/counselors annually.
Provided excellent stewardship and management over the assigned budget lines.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Credit Counselor Resume
Objective : To monitor, control, and liquidate delinquent member accounts, establishes repayment schedules to liquidate loan balances in accordance with federal and state regulations and Andrews's Federal policies and procedures.
Skills : MS Office, Counseling, Management, Organizing
Description :
Provided financial counseling and assistance to members who are experiencing financial difficulties.
Negotiated to establish mutually agreeable repayment arrangements with delinquent members to include extension agreements/payment modifications.
Contacted delinquent members on a regular basis and follows up on broken promises.
Performed skip-tracing in order to locate, contact and collect from members whose whereabouts are unknown.
Recommended appropriate course of action when members refuse to make satisfactory repayment arrangements (i.e. foreclosures, repossession, litigation, charge-off, payment modification and/or extension).
Ensured appropriate documentation is available for chosen course of action.
Maintained complete and accurate records of all collection activity within the Ultrafis or VISA Collection System.
Prepared various reports and logs for review.
Experience
2-5 Years
Level
Executive
Education
Bachelors
Credit Counselor/Finance Resume
Objective : Experienced credit counselor with specialized knowledge in the non-profit service setting, Possess a demonstrated ability to improve process efficiency, and have a superior record of surpassing expectations.
Skills : Microsoft Office, Customer Service, Training, Filing, Inventory, Auditing, Scheduling, Public Speaking, Problem Resolution.
Description :
Assisted clients by providing them with a thorough analysis of their financial situation and provided recommendations on how to develop household budgets and manage finances.
Provided bankruptcy, budget and credit, pre-purchase housing, and foreclosure prevention counseling through telephone, face-to-face, and internet via live chat.
Worked with all departments to provide solutions to client inquiries in all lines of service.
Referred clients on Education Outreach classes for enhancements in developing good spending habits.
Maintained and exceeded performance criteria while assuming additional responsibilities.
Prepared documentation or all counseling sessions to comply with agency, creditor, and special licensing state requirements.
Maintained high standards of ethical conduct such as confidentiality, fairness, integrity and objectivity for each client.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Credit Counselor Resume
Objective : Over 6 years of experience as Credit Counselor ensured patients receive a professional financial screening, payment determination, and qualifying services to all patient types in cooperation with patient access staff, medical staff, and external vendors within the community, Maintaining positive account outcomes is responsible for resolving account inquiries and handling point of service collections.
Responsible for providing financial screening for patients and communicating the patient's uninsured portion. Works with the patient/guarantor to obtain payment and ensures that payment arrangements are within LRH Ambulatory guidelines.
Worked in collaboration with Medicaid Eligibility vendors and follow-up teams to ensure patients receive appropriate financial screening.
Provided assistance to walk-in patients inquiring about their accounts and makes every effort to resolve any discrepancies.
Reviewed appointment schedule & available worklist capabilities at least 5 days prior to the patient visit and makes every attempt to contact patients to remind them of expected amounts at the time of visit.
Used on-line and Internet applications are available to screen patients for insurance eligibility, address verification, credit history, etc.
Interviewed self-pay patients to obtain accurate demographic and financial information.
Collected cash and set up payment arrangements.
Experience
2-5 Years
Level
Executive
Education
High School
Credit Counselor(School) Resume
Objective : Credit Counselor is responsible for the development of a comprehensive data-driven school counseling program aligned with Academy's mission of providing high-quality comprehensive academics within a therapeutic framework.
Skills : Customer Service, Wealth Management, MS Office.
Description :
Used school data to identify and assist individual students who do not perform at grade level and do not have opportunities and resources to be successful in school.
Created yearly, data-driven goals that advance student outcomes in areas of academic, social/emotional, and college/career development.
Developed a counseling curriculum utilizing evidence-based programs.
Designed measurements for student progress in social skills, career education, and self-management skills; plans and instructs lessons, units, and themes associated with each content area.
Provided direct service and actively engages students in instructional lessons in social skills, character education, and career education.
Implemented and interpreted career interest inventories and career vocational planning.
Planed and managed all school-wide events related to academic, career, and social/emotional activities, including, but not limited to, character education, bullying initiatives, career development, counseling plans, monthly themes, and PBIS.
Experience
2-5 Years
Level
Executive
Education
M.S Degree in Education
Credit Counselor Resume
Objective : As a Credit Counselor responsible for developing and implementing an effective system of delinquency and loss control by restructuring loans in default status through workout loan options including modifications, forbearances, and trouble debt restructures (TDRs).
Corresponded with members as assigned by phone, email, written communication, or in-person to determine the reasons for their delinquent status; counsel and evaluate these members to find the best resolution to their financial difficulty.
Counseled members on the appropriate use of credit and budgeting, and the effects of negative versus positive credit and repayment activity.
Maintained expert-level knowledge of all Consumer Lending Products and Services (including Home Equity Loans) offered by Notre Dame FCU.
Accurately input Notre Dame FCU loan applications (excluding 1 st Mortgages), accurately present rates and terms in accordance with standard procedures, and submit final applications (with all supporting documentation) to Credit Solutions Manager and/or Asset Recovery Manager.
Reviewed and recommended, to the Credit Solutions Manager, any accounts that should be turned over for legal action or handled by an outside collections agency prior to charge off.
Took measures to locate members when necessary, utilizing skip tracing techniques.
Reviewed and recommended Repossession orders, Foreclosure initiation actions, and projected charge offs on accounts considered to be un-collectible to the Asset Recovery Manager as necessary.
Experience
2-5 Years
Level
Executive
Education
Masters
Credit Counselor Resume
Objective : As a Credit Counselor worked with asset building and community development programs to provide credit counseling and education, housing counseling, homebuyer education, training, and program support.
Skills : Counseling, Management, Planning.
Description :
Provided one-on-one credit and pre-purchase housing counseling to help clients reach their goals.
Offered financial education and eight-hour homebuyer education workshops.
Assisted clients with development of household budgets and savings plans/goals.
Ensured clients homeownership and credit-related questions are answered.
Assisted clients in contacting creditors and credit bureaus where applicable.
Developed a referral system for clients with very difficult credit issues.
Managed data to ensure effective, efficient program operation.
Experience
2-5 Years
Level
Executive
Education
B.S in Finance
Credit Counselor Resume
Objective : Counselor (High School) provide a comprehensive counseling program that supports student academic, social, physical and personal career development in a secondary school setting, Accomplished through planning and preparation, maintaining an educational environment, teaching academic and life skills, and providing professional responsibilities to our staff, students, and parents.
Skills : Analysis skills, Excellent Technology Skills, Work a Flexible Schedule, Teaching
Description :
Assessed clients' financial situation based on the information furnished by the client.
Assisted clients in developing a budget and setting financial goals.
Explained credit report ratings and protection laws to clients and provides answers to clients' questions.
Conferred with clients to ascertain available monthly income after living expenses to meet credit obligations.
Determined and calculated the feasibility of debt management plan based on clients and creditors.
Calculated the amount of debt and funds available to plan method of payoff and estimate time for debt liquidation.
Prepared materials for housing workshops.
Experience
2-5 Years
Level
Executive
Education
High School
Certified Credit Counselor Resume
Summary : Over 4+ years of experience as a Certified Credit Counselor. Seeking a leadership position in a banking or financial environment to utilize my strong finance and analytical background.
Skills : Client Relationships, Process Credit Applications, Account Maintenance.
Description :
Processed applications submitted by clients supporting the customer service goals of the Internet Department.
Provided complete, concise, and confidential financial education and counseling to clients by identifying their unique financial situation and providing appropriate financial solutions.
Conducted phone sessions with clients to gain an understanding of their financial hardship by reviewing their monthly budget.
Maintained a positive rapport with clients at all times by email, phone, and face to face.
Developed personalized Action Plans for each client with recommendations to reduce monthly expenditures and alleviate financial strain.
Provided Level 1 Housing counseling to clients that are behind on their mortgage to assist with beneficial education and next step options.
Assisted clients seeking immediate assistance with any financial issues and concerns through Live Chat.
Experience
7-10 Years
Level
Management
Education
Diploma
Certified Credit Counselor Resume
Headline : As a Certified Credit Counselor, responsible for performing subsequent counseling assignments; follow-up reporting, and communication with clients in conjunction with the department practices, managing voicemail, and email correspondence efficiently.
Skills : Active Listening, Critical Thinking, Service Orientation.
Description :
Oversaw hiring and training classes of up to 20 employees at a time, both in-person and virtually led orientation sessions, and provided ongoing support during training.
Communicated regular feedback to management on new hires and determined satisfactory progress or if corrective action was necessary.
Provided pre-bankruptcy credit counseling and pre-discharge debtor education to consumers filing bankruptcy.
Counseled consumers concerned about debt, discussed the pros and cons of all realistic solutions, and provided education, resources, and referrals as appropriate.
Trained new counselors in person and virtually, shadowed random client sessions, and provided coaching immediately ensuring counseling sessions met high standards.
Followed state and federal regulations and aligned with the mission of the organization.
Conducted live counseling sessions for current and potential funders.
Experience
5-7 Years
Level
Executive
Education
BS
Certified Credit Counselor Resume
Headline : Seeking the position of Certified Credit Counselor, responsible for reviewing and analyzing official coursework and test credit received from International applicants, based on admissions policies and procedures and from course content
Skills : Complex Problem Solving, Active Learning, Negotiation.
Description :
Addressed, an average of 20 plus clients on concerns for financial issues on a weekly basis.
Educated clients on financial issues 100% of the time.
Analyzed the client's budget.
Established a workable budget that the client can work with.
Presented clients with tools, resources, and options that were available to them.
Followed through with clients to assure that accurate information was sent out.
Achieved high call monitor standards average was 95%.
Experience
5-7 Years
Level
Executive
Education
BS
Certified Credit Counselor Resume
Summary : A self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Hands-on client-oriented professional who implements creative strategies and is dedicated to continuous improvement.
Skills : Detailed Oriented, Interpersonal, Solid Analytical, Organizational, And Time Management.
Description :
Provide financial counseling to individuals and families.
Educated clients on topics including, but not limited to managing debt, consumer protection laws, credit report review, money management, collection action, student loans.
Assisted clients in developing a budget and setting financial goals through phone interviews.
Produced a written action plan that supports the client's best interests and customized steps to implement the established plan.
Trained new staff on topics of conducting sessions, customer service, rebuilding credit, and data entry.
Calculated feasibility of the Debt Management Plan and funds available to plan a method of debt liquidation.
Motivated and encouraged individuals to achieve their personal financial goals.
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