Credit Union Loan Officer Resume Samples

Credit Union Loan Officers are financial professionals undertaking the crucial role of evaluating loan applications, assisting members in the loan process, and ensuring compliance with credit union policies and regulations. Common daily accountabilities are included on the Credit Union Loan Officer Resume as – conducting thorough financial assessments of applicants, reviewing credit histories, determining the eligibility and risk level associated with extending credit; advising members on suitable loan products, explaining terms and conditions, and playing a crucial role in building relationships with members, and promoting financial literacy among customers.

Strong interpersonal skills and a solid understanding of lending regulations are essential for success in this role. A comprehensive knowledge of financial products, credit analysis, and risk assessment is crucial. Loan officers should possess excellent communication skills, and the ability to convey financial information and build trust with members. Attention to detail is important for evaluating financial documents and ensuring compliance with lending standards. While major roles need a bachelor’s degree in finance or business, some positions may require work experience in banking or lending.

Credit Union Loan Officer Resume example

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, worked independently obtaining, reviewing, and underwriting, loan applications from consumers Answered loan questions/inquiries, and maintained the education necessary to be knowledgeable in all areas of the loan process.

Skills : Proficiency in evaluating creditworthiness and knowledge of various loan products.

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Description :

  1. Cross-sold credit union products and services to members.
  2. Built relationships with current and future members
  3. Worked with members to take loan applications, underwrite, close loans, and prepare and/or send required disclosures. 
  4. Assisted members with their consumer lending needs in an efficient, accurate, and professional manner. 
  5. Analyzed lending requests and made credit decisions or recommendations based on lending policy. 
  6. Created opportunities for expanded member relationships by determining member needs for additional Credit Union products and services through effective cross-selling recommendations.
  7. Analyzed credit reports, financial statements, and other relevant information to determine the applicant's ability to repay the loan.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA


Credit Union Loan Officer Resume

Summary : As a Credit Union Loan Officer, delivered quality, prompt, and courteous service to members and team members, promoted the credit union products and services, actively cross-sell sales including deposit relationships.

Skills : Customer Service, Interpersonal, and communication skills.

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Description :

  1. Conducted loan interviews and closings, assuring compliance with all regulations, policies, and procedures.
  2. Contacted realtors, members, and/or title companies to coordinate a closing date.
  3. Assisted with the processing of loans and modifications.
  4. Entered data input on processing and servicing software.
  5. Kept in contact with branch interviewers, originators, processors, and underwriters on the progress of files.
  6. Assisted with the analysis of member financials and debt structure.
  7. Prepared real estate-secured loans assigned from originators to be submitted to the processors. 
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BBA


Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, ensured loan decisions were made and relayed to appropriate parties within a reasonable timeframe. Acknowledges initial requests within 48 hours, and maintained a delinquency rate at or below the standard set by management.

Skills : Strong negotiation skills and analytical Skills.

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Description :

  1. Maintained a charge-off rate below the standard set by management.
  2. Ensured loan decisions follow all applicable Federal State, and lending regulations, policies, and procedures.
  3. Ensured file exceptions are cleared quickly and accurately.
  4. Maintained a high level of member satisfaction as measured by surveys and follow-up communications.
  5. Resolved member and internal inquiries in a timely and accurate manner.
  6. Provided informed, professional, timely, and accurate service and support to all members and associates.
  7. Evaluated risks associated with each loan application and ensure that lending decisions align with the credit union’s policies and risk management guidelines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, met or exceeded established production goals, assisted members with other account requests, including opening or closing accounts and responding to member inquiries and service requests such as notary services, wire transfers, and account assistance.

Skills : Strong attention to detail, Sales and Marketing.

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Description :

  1. Grown Park Side's reach in the market through community involvement and business development activities.
  2. Embodied the Park Side Pillars of Pride, Purpose, Professionalism, and Passion.
  3. Assisted members with their consumer loan needs, analyzing loan requests and making credit decisions based on credit union lending policy and within regulatory requirements. 
  4. Interviewed members and potential members to gain a thorough understanding of their needs and long-term financial plans and underwrite the loan product to meet their needs. 
  5. Managed loan delinquencies, cross-sold credit union services to meet those needs and goals to include referrals to other departments. 
  6. Assisted members with other products and services including new accounts, account changes, wires, or other member requests or branch needs.
  7. Approved or denyed loan applications based on creditworthiness, loan criteria, and policy guidelines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, interviewed loan applicants to develop information concerning their loan needs, earnings, and financial condition.

Skills : Organizational Skills, Regulatory Knowledge.

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Description :

  1. Made timely decisions to approve, deny, or forward the loan request to higher levels for a final decision if necessary.
  2. Prepared and/or reviewed all loan documents for completeness and accuracy.
  3. Established the terms and conditions (based on established lending policy and procedures) of an approved loan and reviewed them with the member.
  4. Explained various loan programs to members, evaluated their needs, and recommended loans or other options.
  5. Kept informed of current trends in consumer credit.
  6. Performed first-stage collection efforts with members with past-due loans.
  7. Authorized release of collateral on existing loans, changes in loan terms, waivers of payments, due date changes, within policy guidelines
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Objective : As a Credit Union Loan Officer, analyzed and approved/denied loan requests based on lending policy and authority limits, greeted each member with a smile, and displayed KALSEEs Values at all times.

Skills : Problem-solving abilities and attention to Detail.

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Description :

  1. Proactively engaged members, demonstrated excellence in member service which requires member-focused problem-solving skills and the ability to formulate creative solutions.
  2. Interviewed and opened accounts for members Known the benefits, features, and underwriting requirements of all Consumer and Mortgage Loan products. 
  3. Took loan applications, processed loan applications, made lending decisions, and closed loans.
  4. Performed teller transactions for members and approved checks for tellers when needed.
  5. Participated in sales development activities including commission sales of mechanical breakdown.
  6. Processed and managed the disbursement of loan funds to approved applicants, ensuring accuracy and compliance with legal and organizational requirements.
  7. Analyzed the current financial position of members to determine the degree of risk involved in extending credit or lending money.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, ensured proper management of the vault including the buying and selling of cash to the tellers, handled member complaints, and took appropriate action to resolve them.

Skills : Loan Processing, Excellent Communication Skills.

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Description :

  1. Stayed abreast of new types of loans and other financial products and services.
  2. Assisted in training of new staff.
  3. Reviewed all activities for compliance with established policies, procedures, and regulations. 
  4. Participated in annual training as required by the BSA/OFAC Compliance Officer.
  5. Handled all member needs, enhanced the member’s experience by exceeding the member’s expectations and bringing value to each member interaction. 
  6. Performed all duties at the branch including opening accounts, lending, and teller transactions.
  7. Provided expert advice and guidance to members on loan products, terms, and conditions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, processed and assisted all members with their financial requests within a timely manner and with minimal errors, ensuring all forms and documentation were completed and filed/scanned on time, and all systems were accurately checked.

Skills : Loan Origination, Underwriting.

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Description :

  1. Kept current on Credit Union loan and deposit products, related services, consumer credit, regulations, policies and procedures, and movement within the industry.
  2. Met or exceeded established Credit Union goals for the branch, the Credit Union as a whole, as well as individual goals.
  3. Functioned as a loan officer, underwriting loans, processing, evaluating, and/or approving loan applications per management limits and Credit Union policy.
  4. Effectively promoted and educated new members about the advantages and benefits of belonging to the Credit Union, products and services information, and effectively cross-selling and promoting items at new account openings to achieve or exceed all established cross-sales goals and assist in meeting department/branch goals.
  5. Understood and followed the Credit Union's policies and procedures.
  6. Balanced teller drawer daily being no more the $20 out of balance on a given day with a total outage amount not to exceed $75 in a six (6) month period, originated member loans. 
  7. Assessed and processed loan applications submitted by members, including personal loans, auto loans, mortgages, and business loans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Objective : As a Credit Union Loan Officer, ensured these forms were completed and all systems were updated, all loan and new membership files contained all the necessary documents and were uploaded to the proper digital archive storage promptly.

Skills : Credit Analysis, Risk Assessment.

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Description :

  1. Operated loan processing system and all equipment and software needed to complete job functions.
  2. Multi-tasked and various projects in the given time frame.
  3. Provided members with exceptional financial experience through offering lending and budgeting solutions as well as processing basic member transactions. 
  4. Effectively cross-sold members on loan and deposit products, accurately processing loan applications, and ensuring all loan documents meet Credit Union underwriting and approval guidelines as set forth by the Board of Directors. 
  5. Gathered necessary documentation from applicants, such as income statements, credit reports, and employment verification.
  6. Established preliminary relationships with individuals and businesses seeking commercial or mortgage loans as well as fostered relationships for Indirect Lending. 
  7. Reviewed each member's financial situation and current Credit Union product utilization to offer solutions based on the need to further develop the member's relationship with the Credit Union.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BBA

Credit Union Loan Officer Resume

Headline : As a Credit Union Loan Officer, interviewed members to obtain information concerning their lending needs, earnings, and financial condition, and analyzed current financial position of members to determine the degree of risk involved in extending credit or lending money.

Skills : Member Relationship Management, Regulatory Compliance.

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Description :

  1. Evaluated the member's needs and explained the various available lending programs. 
  2. Made decisions to approve, disapprove, or get a supervisory consult to grant a decision on the loan.
  3. Ensured detailed notes in the internal notes/comments section about each individual were taken and then stored.
  4. Worked extended hours as business and staffing needs dictated.
  5. Met or exceeded cross-selling goals for Credit Life and Disability Insurance, Visa accounts, and additional auto coverage options.
  6. Participated in sales development activities, and stayed current on and in compliance with all Credit Union policies, and state and federal lending regulations.
  7. Trained in a financial services institution with measured success.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA