Crew Dispatcher Resume Samples

Description :

1. Managed daily call and timely coordination and rescheduling of 18 service crewmen.
2. Guided drivers to ensure correct logistics and directions for emergency calls.
3. Administered orders, phones, radios and closing work to effectively maintain a consistent work environment.
4. Organized and coordinated all vessel crew changes as directed by operations department.
5. Submitted payroll, performed references and background checks, and interviewed prospective new-hire colleagues.
6. Managed planning of employee work schedules and work rotations.
7. Retained services of contract drivers for vessel crew changes.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Managed and coordinated multiple train crews to meet their schedules.
2. Variety and multiple inbound and outbound calls.
3. Presented with monetary bonus on occasion from management.
4. Awarded 2 safety awards.
5. Used Coordinated over 100 train crews to meet their train schedule.
6. Accepted a variety of inbound and outbound calls.
7. Operated company computer and phone.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Called train crews to fill vacancies on outbound trains from many different terminals and on time.
2. Ran rosters to fill vacancies when no one in the terminal is showing available until the train crew was completely filled.
3. Handled mark up and mark offs as crew members call in.
4. Scheduled vacations and personal leave days for crew members.
5. Completed knowledge of local agreements for conductors as well as engineers.
6. Worked closely with the local chairman on maintaining local agreements and enforcing rules where necessary - Put out-train line-ups for the crew members to call and check on the movement of trains in their territory Worked in many departments at CSX all in the crew dispatcher capacity.
7. Worked in pods and answered calls from any desk in the area to assist crew members with mark up and mark offs as well as schedule vacation and personal leave days.

Experience

5-7 Years

Level

Executive

Education

MS

Description :

1. Balanced to ensure all trains had sufficient crew members for safe operation.
2. Collaborated with floor managers, chief train dispatchers, and train masters in multiple train yards on-time operation of all trains.
3. Kept track of available manpower, routed crewmembers, scheduling of the crewmembers, communicated with the trainmen and engineers in accordance with their contract between the union and the company in making their monthly seniority moves, marking off and back off from sick days, scheduling their vacation and personal leave days and in notifications of their jobs being annulled, abolished or other the making sr.
4. Moved to roll them off of their assignments.
5. Prepared detailed daily reports of crew operations for multiple train yards.
6. Compiled data and prepare reports, charts, and business correspondence entered data and retrieved information via mainframe or personal computer to prepare payroll, bills, checks, or other documents, ordered, stocked, and maintained office supplies, resolved customer complaints, worked independently in a fast-paced, demanding environment, communicated by radio, telephone, intercom, computer or other communication devices.
7. Ensured compliance with all railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Contacted individual crew members and direct them to their assigned trains.
2. Completed reports, process data, and perform other duties.
3. Communicated effectively by telephone, intercom, computer, or other communication devices.
4. Worked independently in a fast-paced, demanding environment.
5. Worked efficiently in the proper dispatch of train crews Manage the departure of approximately 30 trains daily on schedule.
6. Expeditiously managed high call volumes of conductors and engineers who need to make changes in their status.
7. Received work order and dispatches to appropriate field technician.

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Called or wrote customer to ensure satisfactory performance of service.
2. Kept record of service calls and work orders.
3. Dispatched orders and relays messages and special instructions to mobile crews and other departments.
4. Operated HF/VHF radio, computer, and telephone communication equipment.
5. Received, copied, and delivered Air Traffic Control messages, clearances, advisories, and information requests.
6. Managed and routed air-to-ground and ground-to-air traffic, radio messages, and communications for dispatchers, pilots, air traffic controllers, and other authorized agents.
7. Maintained dept. records such as DVIRs, On-time tracking, and Departure schedules

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Responsible for ensuring that each train is equipped with the right crew members.
2. Managed over 400+ Engineers and Conductors on the Alabama, Georgia, Harrisburg, Lake, Piedmont, and Virginia Divisions.
3. Responsible for scheduling employees' vacations, personal leave, and sick days.
4. Responsible for ordering taxis to transport employees to and from their destinations.
5. Responsible for updating employee's information on a day to day basis.
6. Focused Group Representative Crew Management Mentor Skills Used Customer Service, Microsoft Office.
7. Monitored Samsura for on-time tracking and departure.

Experience

7-10 Years

Level

Management

Education

Master's In Leadership

Description :

1. Monitored drivers on duty and coordinated trucks for efficient pickup and delivery.
2. Scheduled loads according to priority and available equipment.
3. Monitored and scheduled company and contract loading crews.
4. Worked with garage on prioritizing repairs.
5. Maintained excellent communication between all departments.
6. Received incoming calls from farms & drivers. Handles issues accordingly.
7. Logged all issues that pertain to transportation and production.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Resolved flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
2. Maintained changes to flight crew schedules initiated by dispatch.
3. Processed trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
4. Ensured crewmember hotels are reserved and deadhead passes are provided when required.
5. Coordinated upgrades and downgrades.
6. Ensured compliance with FARs, contract requirements, and departmental guidelines.
7. Assisted fellow schedulers and advanced planning specialists when needed.

Experience

5-7 Years

Level

Junior

Education

Diploma In General Studies

Description :

1. Worked closely with dispatchers to resolve problems and coordinate the efficient daily operation of the airline.
2. Reported on daily scheduling and department status.
3. Ensured that all Crew Dispatchers are working safely, efficiently, and effectively as per plan in order to meet operational requirements.
4. Ensured that Crew Dispatchers are provided with the necessary bulletins and documentation, as required.
5. Ensured that daily job briefings are conducted with Crew Dispatchers and that manpower availability, operating conditions, and job requirements are effectively communicated with staff.
6. Ensured that all manpower availability reports are reviewed and deemed accurate before releasing on behalf of the Crew Management Center.
7. Performed all required CMC staff productivity measurements and audits.

Experience

5-7 Years

Level

Executive

Education

Associates In Business Administration