The Cruise Director is responsible for overseeing and monitoring the operations of all onboard activities and performances. Job duties and responsibilities commonly listed on the Cruise Director Resume are – maintaining a smooth operation of all onboard activities and performances, inviting guests to participate in shore excursions, promoting and monitoring shore excursion desk and dispatches, making onboard promotional announcements over the ship’s PA systems whenever necessary; handling all administrative tasks; taking responsibility for scheduling of cruise staff and performers; and creating and implementing ideas that will generate and increase revenue and reduce costs to the company.
Some of the requirements needed to join the cruise ship as a director include – passport, crowd management certificate, crisis management certificate, security awareness training for all seafarers, proficiency in survival craft and rescue boat, updated police clearance, fluent English skills, and previous shipboard experience. A degree in a related field such as hospitality management or a recreational industry is needed.
Summary : Experienced in the strategic marketing, development, and management of business operations with specific expertise in the entertainment and marketing industry. Consistently successful in analyzing market trends and capitalizing on global market opportunities to create high-profit, high-visibility partnerships through product development, brand positioning, and innovative marketing/media solutions.
Skills : Innovation, Marketing Strategy, Social Media, Cross-Functional Team Leadership.
Description :
Managed all aspects of the Entertainment department and operation of all Performance Shows, Activities, Events, and Scheduling.
Responsible for the performance of approximately 55/60 team members, along with directly overseeing department supervisors.
Responsible for participating and scheduling the embarking and debarking guest operation consisting of from 3000 to 6000 guests every cruise.
Consistently exceeded ship ratings and revenue targets.
Managed one of the most successful entertainment revenue programs in the fleet.
Oversaw the day-to-day entertainment programming and scheduling of the vessel ranging from 2,500 to 4,000 guests and consistently exceeded both the guest ratings and revenue targets set each month.
Collaborated sales and marketing techniques onboard the vessel resulted in total revenue of more than $3 million per month.
Experience
10+ Years
Level
Senior
Education
B.A In Theater & Theater Arts Management
Cruise Director Resume
Objective : Seeks to obtain a challenging management and leadership position within the hospitality, entertainment, and/or cruise industries, which would utilize extensive stage, comedy, relationship building, management, client services, administration, and team coaching strengths.
Skills : Proficient In Microsoft Office Suite.
Description :
Responsible for overseeing between 30 and 55 personnel within the hospitality and entertainment departments on 16 different cruise ships within the fleet in the past 8 years, upwards of 135,000 GRT.
Included activity/show scheduling, stage hosting major main lounge productions and events, all daily ship public address announcements, and extensive administration duties including evaluations, scheduling, and daily Fun Times newsletters.
Responsible for onboard marketing/promotions to generate revenue and guest satisfaction by communicating information to thousands of guests per month through presentations relating to shore excursions, concessionaire promotions, and debarkation information.
Consistently exceeded all onboard revenue and rating targets set by Carnival's corporate office.
Assisted in implementation of a new onboard Comedy Club concept Punchliner, unique to the cruise industry, which included all show schedules, onboard promotion, generation of bar revenue, and club hosting.
Developed my own comedy routine and show and assisted in the training of club managers around the fleet.
Assisted in organizing entertainment and hosting various events at major Carnival Cruise Line marketing and promotional venues.
Experience
2-5 Years
Level
Junior
Education
A.S. In Business Administration
Cruise Director Resume
Headline : An innovative, organized manager offering experience with tour operations, event planning, program management, and public relations. Possesses excellent communication and negotiating skills, strong fiscal awareness, and the ability to successfully manage budgets. Very hard-working and energetic works well in a team environment and can identify and resolve problems quickly while handling multiple tasks.
Represented and acted as the point person for all cruise guests.
Managed and directed Deckhands and Stewards while on cruises.
Trained and developed new staff members including Cruise Directors.
Orchestrated all shipboard and port activities for guests including special tours: wine tastings, kayaking, charter fishing, and flightseeing tours.
Managed all transportation arrangements.
Managed and keep daily activity sheets and information boards up to date.
Succeeded in minimizing the impact of itinerary changes and port cancellations through strong vendor and tour relationships.
Experience
5-7 Years
Level
Executive
Education
BS In Entertainment & Sports
Cruise Director Resume
Objective : Client-focused with over 20 years of international experience in the Accounting, Cruising, and Health and Wellness industries including management and director-type roles. An excellent communicator who excels at building rapport at all levels of the organization and who consistently exceeds expectations.
Skills : Microsoft Office, Epicor, Credit Quest, Leadership, Communication, Supervision, Manufacturing, Banking, Team Player, Critical Thinking, Problem Solving, Analysis, Accounting, Accounts Payable, Accounts Receivable, Credit, Collections.
Description :
Required a great understanding of the company's competitive position, commercial strategies, financial goals and be conversant with modern management techniques and industry best practices.
Ensured a safe, high-quality, financially responsible operation of the ship by participating in regular meetings with Executive Committee members to discuss policies, identify problems, and coordinate solutions.
Responsible for the promotion of onboard concessions.
Led and managed the entertainment departments' 75+ officers and crew to promote job satisfaction and improve overall performance.
Responsible for monitoring and maintaining the highest levels of morale and motivation across all levels of management.
Worked with over 1000 crewmembers from over 60 different nationalities.
Set an example and actively participate in promoting customer service standards and their effects on the entire ship's officers and crew.
Experience
2-5 Years
Level
Junior
Education
BS In Human Movement
Cruise Director Resume
Objective : Cruise Director is responsible for overseeing all aspects of the ship's activities and operations. This includes booking, catering, onboard services, safety, and entertainment. The Cruise Director also works closely with the Sales Manager to support sales efforts.
Skills : Multi-Task Management, Energetic And Organized.
Assisted with the routine of on passenger's activities Hospitality services.
Helped coordinate the on-ship activities.
Greeted the passengers.
Responsible for programming and running all onboard entertainment and tour excursions, for 200-400 crewmembers, and up to 1500.
Greeted and organized guests before embarking Inform guests about cruise highlights.
Made announcements throughout the cruise with information.
Experience
2-5 Years
Level
Junior
Education
B.A in Theater & Theater Arts Management
Cruise Director Resume
Objective : As a cruise director, work around the clock. Making sure guests are having a good time. Manage the social, as opposed to technical, side of the cruise. Support and hospitality to guests, plan and set up events and perform organizational and clerical work.
Served on each vessel as the face, voice, and the main source of information to all guests and team members on board.
Delivered large-scale sales presentations, public appearances, daily PA announcements & hosted television and live performances.
Ensured customer complaints receive prompt attention and promote the goals of resolving passenger problems or concerns immediately.
Directed, managed and executed a comprehensive and detailed entertainment and passenger program to ensure the best possible vacation experience for 4000 passengers per cruise.
Prepared and delivered detailed tour presentations to shipboard guests outlining additional tours and activities offered by the Cruise Lines.
Encouraged onboard tour sales, achieve and surpass rebooking goals and promote brand loyalty programs.
Responsible for the setup and execution of all assigned cruises according to BEO's and passenger manifests (Public dinners, private events, weddings.
Experience
2-5 Years
Level
Junior
Education
A.S. In Business Administration
Cruise Director Resume
Objective : Cruise Director is responsible for the daily operation of cruise ship activities and is responsible for ensuring that all guests have a memorable experience. The Cruise Director will also be responsible for the entertainment, safety, and security of the ship.
Oversaw the development of entertainment programs and ensure that all aspects of cruise ship entertainment (including lectures) run smooth budgeting.
Responsible for staff of over 50, programming and scheduling entertainment, maintaining inventories as well as exceeding revenue goals and guest.
Provided event scheduling, hosting, and managing a support team of 6-10 hosts.
Produced talent shows and related entertainment.
Reviewed client survey.
Supervised and trained all of the employees.
Organized and scheduled cruises.
Experience
2-5 Years
Level
Junior
Education
B.A in Theater & Theater Arts Management
Cruise Director Resume
Objective : Cruise Director oversees all aspects of the Cruise Line, including passenger and crew matters, guest relations, marketing, sales and promotions. This position is responsible for creating a culture of onboard excellence by providing exemplary customer service and by providing a safe and reliable cruise experience for all its guests.
Skills : Critical Thinking, Problem Solving, Analysis, Accounting.
Description :
Served as client relations and cruise director on a top riverboat.
Emceed daily evening entertainment and Captain's Welcome and Farewell Dinners.
Managed the local Chinese staff, training them with better English and hospitality skills.
Responsible for the overall guest experience.
Led all shore excursions & tours.
Maintained vendor relations.
Oversaw passenger activities and the development of entertainment programs.
Experience
2-5 Years
Level
Junior
Education
A.S. In Business Administration
Cruise Director Resume
Objective : Cruise Director manages the day-to-day operations of the cruise ship and its staff. The Cruise Director oversees all aspects of the cruise, including planning and booking, operations, security, dining, entertainment, activities and excursions. The Cruise Director is also responsible for communication to guests and crew members in order to maintain a high level of guest satisfaction.
Skills : Collections, Computer literacy, Windows proficient, Microsoft Word, PowerPoint, and Excel.
Description :
Managed 55 people within five customer service departments.
Balanced inventory while meeting financial objectives.
Ensured all amenities, needs, and special requests are met prior to arrival.
Acted as an onboard officer and concierge for the passengers.
Responsible for planning ship entertainment; assisting in the development and implementation of an integrated sports marketing program.
Cruised director duties included planning daily activities with passengers, checking in, announcements, keeping logs with the captain.
Events planned and promoted designed to increase passenger participation resulting in dramatic revenue increase.
Experience
2-5 Years
Level
Junior
Education
B.A in Theater & Theater Arts Management
Cruise Director Resume
Objective : Cruise Director is responsible for managing the cruise line, including sales, marketing, and all other aspects of the cruise industry.
Skills : Fast Learner, Detail-Oriented, Organized, Communication, Multilingual, Team Player.
Description :
Dealt with VIP customers for the cruise line at Tampa Stadium during the games.
Supervised all entertainment staff.
Organized all events and activities on board.
Hosted all entertainment and events.
Organized various entertainment shows, and working with choreographers, and entertainers.
Handled administrative tasks like answering questions from guests, disseminating information about daily events.
Supervised and monitored staff performance of entire departments in the cruise ship.
Attended various on-board courses on issues like hygiene, safety, and harassment.
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