A Customer Development Specialist analysis promotional activity and identifies opportunities for improvement and recommends alternative plans. A well-drafted Customer Development Specialist Resume mentions the following duties and responsibilities – identifying opportunities for increasing customer’s satisfaction, leading customer development teams, providing strategic leadership to business teams and customers; exceeding performance expectations, developing sustainable relationships with customer, and VIP stakeholders; and providing mentorship and exposure to senior leaders and peer network.
The most sought-after skills for the post include the following – potential for international experience, the ability to communicate high levels of performance and delivery; strong planning and execution skills; strong analytical skills, and business judgment skills. While formal education varies based on the employer’s preference, possessing a college degree in fields such as marketing will be beneficial.
Objective : Quality focused Customer Development Specialist Professional specializing in Food Service Operations and Consultative Selling, Team Building, Training and Development, Customer Relations and Marketing, eager to offer eleven plus years experience toward maximizing an employer's productivity and profitability. Ability to make decisions which reflect positively on corporate well-being and client satisfaction.
Skills : Consultative Selling, Synergistic Selling, Hunter Servant Leadership, Developing the Leader Within you, Situational Leadership,.
Description :
Maintained territory sales for the downtown and midtown Memphis market.
Developed 52 account relationships with both new and existing accounts within the market.
Relocated from Michigan as a mentor to help direct and coach existing sales force to build and maintain accounts.
Planned and coordinated a sales strategy to obtain the largest food service group in Memphis, TN, River City Management who now purchases $1,000,000 annually.
Regained 80% of all lost business within first year on territory.
Completed the emerging leaders course including: Hunter Servant Leadership, Situational Leadership and Developing the Leader Within You.
Worked with multiple customers on creating a point of differentiation within their restaurants and showing them trends from throughout the country to help better develop a menu that would bring repeat business and show value in the company and as a salesman.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Customer Development Specialist Resume
Summary : A seasoned professional and effectual leader with a proven ability to exceed sales quotas: Twelve years of strong inside/outside sales experience Extensive cold calling experience Powerful but gentle closing abilities Passion for gaining personal relationships with clients.
Presented the first impression and continually delivering the Gordon Food Service story and image to all of our customers.
Traveled throughout the assigned territory, calling on existing customers and building relationships with prospective customers.
Utilized and applied customer profitability/pricing models to negotiate customer agreements.
Oversaw and coordinated the demonstration and presentation of products, emphasizing key features to benefit each customer's operational needs.
Created and delivered business plans based on customer goals and objectives.
Directed and delivered consultative services such as menu engineering, wait staff and HAACP training through network resources.
Conducted Customer Delivery Specialist (CDS) personal results analysis and planning by customer level.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Liberal Arts
Customer Development Specialist Resume
Headline : High energy Customer Development Specialist Professional seeking an exciting atmosphere to build customer relationships, introduce industry trends, and participate in the growth of the company with opportunities to advance within, as the company expands and develops.
Skills : Key Account Management, Sales Managerment, New Business Development, New Business Development.
Description :
Generated Sales through penetrating existing accounts.
Implement strategies to increase growth in target market, and maintain profitability.
Developed new accounts through cold calling, and aggressive follow-up.
Developed and maintained over 1.75 million/year in sales; on a weekly, bi-weekly, monthly, and seasonal basis.
Transforming a single failing account into the 3rd largest key account in the region.
Managed all customers A/P-A/R.
Responsible for collecting all money due, in accordance with customers' established credit terms.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science In Business
Customer Development Specialist Resume
Summary : To obtain a Customer Development Specialist position that will allow me to use my strengths in communication, collaboration, analytical abilities and time management to make a positive impact for an organization.
Skills : Event Management, Event Marketing.
Description :
Responsible to collect receivables on all accounts.
Took over a struggling route and successfully grew the route which subsequently had to be split.
Worked diligently to learn product knowledge so as to be able to be a real resource for solutions for my customers.
Maintained some of the highest collection percentages in the company, rarely going below 95%.
Applied and deposited said money within the appropriate time requirements.
Consistently received excellent performance reviews.
Discussed, received, and verified order information with customers using appropriate methods as needed to include customer credits and to establish sales performance goals.
Experience
7-10 Years
Level
Management
Education
MS
Customer Development Specialist Resume
Summary : Energetic, team-orientated sales and marketing professional with more than 14 years of food industry sales experience and 25 years of customer relationship-building experience. New business development, large group presentations, sales training, marketing, and consulting are all strengths. Recent achievements: $5 million in new business sales for Solo Cup Grocery Food Service Channel $400k in new business to Wal-Mart pharmacies Forecasting and budgeting responsibilities.
Skills : Sales, Customer Service, Management.
Description :
Worked in a team environment to secure key accounts and lock up business within the accounts.
Coordinated market training to teach the current sales force the proper way to sell within the market and to leverage value for sales Accomplishments Maintained double to triple digit sales growth while on territory.
Planned and organized sales activities including: sales proposals, sales analysis and trends, lead generation, customer retention, etc.
Coordinated activities with Martin Territory Sales Teams, Distributors, Dealers, and OEM Accounts.
Created and executed product and project presentations.
Presented and met annual and quarterly forecast goals for territory.
Worked with service and technical personnel in developing new ideas and innovations to meet evolving customer needs.
Experience
10+ Years
Level
Senior
Education
GED
Customer Development Specialist Resume
Headline : To obtain a part-time Customer Development Specialist position with an emphasis on Sales Support/Office Management utilizing extensive experience and skills. Productive in contributing effectively towards the objectives of a team, and is able to share knowledge, ideas and information.
Operated 20 distribution centers with presence in 15 states and all of Canada, including 130 wholesale stores, operations supported by 7,500 employees, and annual revenue of $6 billion.
Successfully functioned in simultaneous new business development and account management role, promoting and providing 20,000+ products to small/medium businesses and national chain restaurants.
Continually improved relationship management lifecycle, trend introduction, concept development, food costs, and business profitability/margins.
Drive employee training and development.
Achieved each quota and increased sales 12% every year; led division of 91 representatives, ranked #1 on several occasions in weekly sales, performed in Top 10 over 8 of 12 months (2010/2011), and won several sales awards.
Grew annual sales by $1 million: Progressively increased sales from $3.4 million in 2007 to $3.8 million in 2009, and to $4.4 million in 2011: Consistently exceeded expectations of major clients such as Limited Brands Inc.
Captured business from competitors through relationship-building and delivery of aggressive prime supplier agreements.
Experience
5-7 Years
Level
Executive
Education
MS
Customer Development Specialist Resume
Headline : Customer Development Specialist professional offering a successful 30-year track record of profitable small business management and corporate ownership. Effective team building and leadership skills for staff development. Strategic organizational and multitasking capabilities. Detail-oriented, proficient assessment of competitive markets, implementing creative sales and marketing strategies.
Skills : Sales, Developing Skills.
Description :
In charged of managing existing territory and growing territory through new customer acquisition.
Traveled throughout set territory conducting scheduled sales calls meeting with customers and establishing new relationships with potential customers by cold calling.
Developed lasting relationship with potential and current customers.
Utilized and applied customer profitability, pricing models to negotiate customer agreements.
In charged of collections, managing customers AR, taking orders, and issuing credits.
Consulted and presented new products.
Created and developed business plans based on customers goals.
Experience
5-7 Years
Level
Junior
Education
BA
Customer Development Specialist Resume
Objective : To obtain a Customer Development Specialist position that will allow me to utilize my communication, organizational, leadership, and interpersonal personal skills in a successful way to help achieve the goals of the company and my career advancement.
Participated in GFS's emerging leadership fast track program.
Primary focused of new business development in an emerging market.
Maintained a consultative approach on all restaurant and operator development.
Performed account business reviews, to further develop operator's efficiency and profit gains.
Conducted various developmental training for operators and staff to maximize profits and potential.
Performed food cost reviews to demonstrate menu profitability as well as maintaining prime cost.
Developed menu ideas and limited time offerings for operators to better secure relationships.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Customer Development Specialist Resume
Objective : As a Customer Development Specialist, responsible for Providing basic troubleshooting for service issues and/or outages, and also Processing customer requests such as new installations, scheduling, adding features, disconnecting service, transferring of service, etc.
Skills : Executive Chef, Sales.
Description :
Developed/managed new customer accounts through company and outside database - averaged 6-10 per month.
Established outside customer clients throughout the US and Mexico.
Collaborated within organization to foster optimal growth.
Maintained accountability to control budget, profitability, inventory, customer outreach and vendor relationships.
Developed several new products and blends within the company roster - for use by companies including R.W.
Educated and demonstrated how to use Catalyst tools to grow business.
Established relationships with brokers and manufacturers.
Experience
2-5 Years
Level
Junior
Education
Diploma
Customer Development Specialist Resume
Objective : Outgoing, energetic Customer Development Specialist professional with a successful record in challenging positions involving communications with management, the general public, and peers. Adept in identifying customer needs, creatively solving problems, and possessing excellent listening skills.
Skills : Microsoft Office, Testing Skills.
Description :
Managed territory to achieve sales, profits, and goals for annual sales forecast.
Maintained a call pattern with existing customers to promote sale of products.
Developed customer rapport, demonstrate products, deliver market reports, provide menu planning, front and back of house training.
Managed and maintained all account receivables and credit availability for customers within territory.
Obtained new accounts, including prospecting, credit set-up, and transportation.
Cooperated with customer service, credit department, warehouse, transportation, and all levels of management at a corporate level.
Attended and participated in all sales meetings, training seminars, and trade shows.
Provided the First Impression of Gordon Food Service! Met weekly and new business sales goals.
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