A Telecommunications Officer is hired to install, monitor, and maintain the telecommunication systems and equipment, apart from overseeing the work of the telecommunication staff. Common duties identified on the Telecommunications Officer Resume include the following – managing and providing technical advice on telecommunication systems, receiving feedback and identifying user’s requirements, documenting plans and specifications; programming features and designing networks and systems; allocating resources; monitoring and testing systems, evaluating systems performance levels, overseeing and coordinating tasks; and cooperating with management for developing staff and to improve their skills.
Apart from proven experience, the officers need strong leadership skills and customer service orientation. Other crucial skills include familiarity with MS Office and databases; hands-on experience with all telecommunication systems and adequate interpersonal skills. A degree in the field of computer science or telecommunications is considered as the best way to enter this career field.
Summary : Administrative professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills : Microsoft Office, Communication.
Description :
Dispatched over 20 different officers at any given time.
Dispatched EMS and Fire to various locations.
Entered confidential data into a restricted data base.
Searched the restricted state database for law enforcement.
Answered and quickly redirected up to 50 calls per day.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Experience
7-10 Years
Level
Management
Education
Bachelors Of Art
Sr. Telecommunications Officer Resume
Objective : Telecommunications Officer is responsible for maximizing the return on investment in the company's telephone systems, data and wireless technologies. This includes managing the company's telephone systems to maximize productivity and customer satisfaction, planning and implementing projects related to data and wireless technologies, developing sales tools and collateral, and working with the sales force to close deals.
Skills : Microsoft Office, CAD, Multi-Line Phone System.
Description :
Helped distribute employee notices and mail around the office.
Screened all visitors and directed them to the correct employee or office.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Used a computer-aided dispatch system (CAD).
Received emergency calls from the public requesting police services.
Determined the nature and location of emergencies; determine priorities, and dispatch police as necessary and in accordance with established procedures.
Experience
2-5 Years
Level
Junior
Education
Master Of Science In Criminology
Telecommunications Officer Resume
Summary : Responsible for Operating emergency communication system; answering all emergency and non-emergency calls; receiving complaints and requests for service; obtaining necessary information and dispatches medical, fire and law enforcement personnel and/or advises callers of proper contact for assistance or information.
Skills : Microsoft Office, Telecommunication.
Description :
Entered and retrieved information quickly from a variety of local and automated law enforcement systems.
Received requests for information regarding vehicle registration, driving records and warrants and provide pertinent data.
Received and processed 911 emergency calls.
Maintained contact with all units on assignment.
Maintained status and location of police officers.
Answered non-emergency calls for assistance.
Helped distribute employee notices and mail around the office.
Experience
7-10 Years
Level
Management
Education
Bachelors Of Art
Asst. Telecommunications Officer Resume
Headline : To secure a position that will allow to utilize experience/skills, while promoting growth and development within your company.
Skills : Microsoft Office, Word Document, Forklift, Certified Fire Fighter, Maintance Of Equipment, Auto Mechanics.
Description :
Performed duties involving the operation and maintenance of a sophisticated communications network including radio and computer teletype.
Operated ID machine and maintain records.
Served as the Agency receptionist after hours and holidays.
Dispatched public safety officers on transport and assistance calls as needed.
Monitored radio for distress calls from the public safety officers and JCOs throughout the department and dispatch accordingly.
Notified appropriate personnel of emergencies or other non-routine incidents accordance with Agency guidelines.
Sent out all point bulletins and nationwide alerts for escaped juveniles, as well as responding to other law enforcement agency messages.
Experience
5-7 Years
Level
Executive
Education
MS
Associate Telecommunications Officer Resume
Summary : To utilize any previous training, experience, education, and leadership skills to be able to achieve a position within the perspective job field applied for.
Skills : Quality Assurance/911, Two Way Radio Operator/911, Basic Computer, Instructor.
Description :
Helped distribute employee notices and mail around the office.
Conducted criminal records checks and driver's license checks on all employees and volunteers.
Conducted fingerprints on all employees and forward to SLED to conclude background checks.
Answered all incoming Emergency and business telephone calls from the University Community and the general public.
Monitored and responded to activation on fire, intrusion, heating, ventilation and air conditioning (HVAC) systems.
Compiled and maintained required logs or reports on a daily basis along with monitoring the security camera system.
Operated computer terminals for access to National Crime Information Center (NCIC), Texas Crime Information Center (TCIC), National Law Enforcement .
Experience
7-10 Years
Level
Management
Education
Associate In Business
Telecommunications Officer III Resume
Summary : A compassionate professional able to adapt and conform to change both internal and external to an organization, while exhibiting leadership, poise, and professionalism. Strong communication between co-workers, management, and customers. Dependable person that stays aware of time management and works well under pressure to complete all tasks.
Responsible for providing communications for the Granbury Police Officers, Hood County Sheriff's Deputies, Emergency Medical Technicians, Firefighters, and First Responders so they are able to respond to incidents in a timely manner.
Answered administrative and 911 calls for Hood County and completed call cards for officers, deputies, fire, and EMTs.
Entered, confirmed, cleared, and modified warrants into TCIC and NCIC.
Entered and modified protective orders into TCIC and NCIC.
Entered, cleared, and canceled stolen articles into TCIC and NCIC.
Answered 911 calls and put the data into PRO QA for fire and medical cards to be dispatched to appropriate first responders.
Obtained an Intermediate Telecommunications License through TCOLE.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Telecommunications Officer II Resume
Headline : To obtain a challenging position where diversified skills, leadership abilities, and customer care background can be maximized.
Skills : Microsoft Office, Organizational , Communications, Customer Service , Leadership Development.
Description :
Received and processed 911 emergency calls to provide safety for the citizens of Rockingham County Dispatched calls to police officers, emergency .
Operated a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired Determine and assign the level of .
Monitored campus grounds via close circuit television.
Received incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
Determined response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Recorded details of calls, dispatches, and messages.
Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Telecommunications Officer I Resume
Summary : As a Telecommunications Officer, responsible for Monitoring radio channels for medical, fire, and law enforcement agencies; maintaining radio contact with dispatched personnel; providing pre-arrival and post-dispatch instructions.
Skills : Detail-oriented, proactive, and hard-working.
Description :
Maintained access to, and security of, highly sensitive materials.
Relayed information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Monitored various radio frequencies Learn material and pass required tests for certification.
Answered routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Answered 9-1-1 emergency and non-emergency calls from the public, the interdepartmental calls from police, fire and ambulance services, and calls from other public safety agencies.
Monitored four computer screens, while efficiently gathering, prioritizing, and documenting caller information.
Provided callers with the appropriate advice or referral, or initiate police, fire, and/or emergency medical (EMS) services to the caller.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Telecommunications Officer Resume
Headline : Motivated and hard-working Telecommunications Officer searching for a full-time clerical position. Exceptional customer service skills with 5 years working in the customer service position.
Skills : Inventory Management, Administrative Tasks, Time Management.
Description :
Operated Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems.
Performed related duties as assigned.
Reorganized and updated the training manual, organized training for dispatch employees.
Received, relayed, and dispatched calls, provided assistance to the public via telephone.
Operated a variety of communications equipment.
Directed police responses to emergencies.
Managed incoming 911 calls and prepared immediate responses.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Telecommunications Officer Resume
Objective : Motivated TCO committed to serving and protecting citizens from crime and dangerous activities. Extensive conflict and crisis prevention training. Proficient in Sungard OSSI CAD systems Quick thinking, and skilled in assessing risks and making critical decisions under extreme pressure. Highly effective at taking leadership direction from superiors, and believes that a willingness to learn and an emphasis on teamwork are essential qualities of a successful law enforcement dispatcher.
Skills : Problem Solver, Goal Oriented, AutoCAD Architecture, Hand Drafting, Artistic, Object-Oriented Programming.
Description :
Effectively operated assigned police and fire radio frequencies, receiving from and transmitting to authorized units.
Performed emergency dispatch duties: answer 911 calls, transferred callers to appropriate locations.
Provided administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
Efficiently entered data into Computer Aided Dispatch (C.A.D.) system and provide information as needed.
Maintained appropriate records and files pertaining to Emergency Dispatch Center operations.
Entered, and maintained vehicle records, persons, and articles through the TCIC and NCIC systems.
Responsible for compliance of all Civil Service, Departmental, Bureau and Division rules, regulations and standard operating procedures.
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