A Data Center Supervisor takes responsibility for supervising the team that handles large amounts of computer information through networking appliances and servers. A well-drafted Data Center Supervisor Resume mentions the following core duties and tasks – managing and supervising the equipment maintenance tasks; managing and installing custom upgrades; replacing cables, accessories and components; maintaining records and drawing schematics of the center to detail what equipment is installed; escorting customers through their tours in the center; responding to customer inquiries, coordinating with other organizations; scheduling employee shifts, planning for capacity changes; ensuring compliance with government regulations; and maintaining corporate databases are well maintained.
While there are no industry-standard education requirements for this role, many employers want their supervisors to have a degree in computer science or internet technology. Some employers prefer their candidates to have specific types of computing or networking experience. Knowledge of Linux, Unix, and familiarity with HVAC systems and other physical infrastructure will also be required.
Summary : Seeking to contribute to the overall success of a progressive, growth-oriented company in a technological solutions company with emphasis in management, consulting, and systems integration.
Skills : Batch Application and Scheduling, Unix And Linux, BMC Control M.
Description :
Responsible for supporting multiple systems through ongoing implementation of operational and accounting software to achieve a single global platform.
Responsible for all backup and interface procedures.
Supported all print queues throughout the system.
Created User Profiles.
Created user accounts, Daily System, and User Support.
Managed data center staff, hardware, software, and services in a 24x7 environment.
Supervised the day-to-day operations of a 24/7 multi-platform data center.
Experience
10+ Years
Level
Senior
Education
BBA
Data Center Supervisor Resume
Summary : Skilled Computer Operator experienced in monitoring different platforms (UNIX, AS400, and VMS) in a Data Processing environment. Possess strong troubleshooting skills. Experienced as a trainer/instructor with extensive knowledge in batch operations.
Skills : Microsoft Office, Visio, Team Building, Training, ITIL Implementations, Vendor Management, Project Management, ISM Maximo.
Description :
Responsible for the operations of the Data Center midnight shift.
Trained, hired, and supervised a staff of 5.
Wrote operator manuals to assist operators, including Media Link.
Prepared reports for upper management.
Managed systems, which processed orders, applied payments, and updated customer files for Reader's Digest products.
Developed and implemented slotting cartridge tapes for cheaper and more efficient tape storage for Disaster Recovery.
Maintained tape Library of over 250 MM tapes.
Monitored international operations workflow.
Identified and reacted to problems.
Experience
10+ Years
Level
Senior
Education
A.A.S.
Data Center Supervisor Resume
Summary : Highly skilled Information Technology professional with an extensive background in Data Center Supervision, Operations, Production Support and Change Management. Possessing a clear understanding of the components and responsibilities in each area. Proven Leadership skills through the development of a high-performance staff, with a customer service focus.
Skills : IT Management, Computer Operations, Sales, Management.
Description :
Responsible for staffing functions including hiring/terminations, scheduling, coaching, reviews, development plans, timesheet/cost accounting review, and approval.
Created and monitored Service Level Agreements with a primary focus on customer service.
Responsible for all Operations, Production Control, and Change Management policies and procedures.
Responsible for all administrative support on applications owned by Operations.
Facilitated Weekly Change Management meetings, reviewed, approved, and scheduled all data center and system changes.
Resolved escalated problems related to Data Center.
Implemented complicated job scheduling utilizing JMS attributes and created a detailed Visio flowchart.
Creatively set up new staff scheduling when additional coverage was requested with only one new full-time employee allowed.
Experience
7-10 Years
Level
Management
Education
Computer Programming
Data Center Supervisor Resume
Summary : Information Systems professional with extensive experience in coaching computer operators. My background includes Production Support, ISIT Level 1 Phone Support. IBM z/10 Mainframe Operations, Excel, Word, and PowerPoint. Appreciated the creative climate of mutual respect among the team.
Skills : Security, Network Administration, Customer Service Manager, Data Center Supervisor.
Description :
Supported for in-house and remote clients to solve or correct any production problems and/or job failures using JCL and DB2 SQL.
Completed Operational documentation for training new staff members.
Developed and maintains a VMS Mainframe scheduling system using TSO/ISPF.
Tactfully interacted with clients.
Assisted clients and users to meet their daily schedules by providing great service.
Determined, analyzed, documented, and escalated problems within the Data Center.
Expedited requests from user departments.
Coordinated client activities such as system uptime, testing, and conversions.
Experience
10+ Years
Level
Senior
Education
HS
Data Center Supervisor Resume
Summary : Organized Data Center Supervisor with a proven track record of delivering within specified time frames. Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential.
Skills : Systems Administration, Datacenter Support.
Description :
Acted as point of contact for all other teams when pertaining to Data Center Operations related issues.
Acted as Interruption Manager to ensure that problem management procedures are followed and carried out by all I.T. teams during system interruptions.
Coordinated the schedules of multiple associates in a 24/7/365 Operations Center to assure that proper staffing levels are maintained at all times.
Tracked vacation time, personal day usage, and an overall attendance of associates on the team.
Played a lead role in all recruiting, hiring, compensation, performance evaluation, disciplinary, and termination decisions.
Worked with associates on the team to achieve their professional goals by overseeing their Individual Development Plan as well as their Performance Appraisals.
Provided coaching, training, and mentoring to new staff in order to increase their effectiveness.
Attended all leadership meetings and coordinate with other leadership personnel to discuss enterprise strategic direction, pending issues, and action plans.
Experience
10+ Years
Level
Senior
Education
Diploma
Data Center Supervisor Resume
Objective : A Data Center Supervisor, Speaker, Entrepreneur, Consultant with experience leading organizations, providing expert business transformation services and cutting-edge technology solutions for multiple corporations. Ability to streamline organizational production through the restructuring of policies and procedures, operations, finances, customer service ratings, and team productivity.
Skills : IT Service Management, Project Management, Global Outsourcing.
Description :
Directed a team of 4 technicians in the maintenance of 5 Mainframe computers and 6 UNIX servers.
Resolved a wide array of system design problems during the installation of the Navy's latest version of Wireless Data Communications Systems.
Provided onsite support for the INMARSAT global mobile satellite communications system.
Made available 4 lines for Data, Fax, and Voice via satellite to any location worldwide.
Developed a trouble call system.
Allowed ease of maintenance and upgrade, of over 120 desktops and laptops with 340 users.
Resulted in a high degree of customer satisfaction.
Experience
2-5 Years
Level
Junior
Education
Business Management
Data Center Supervisor Resume
Objective : Deskside Support and Data Center Operations professional with a focus on client satisfaction with experience assisting users both remotely and in person. Seeking a challenging position with opportunities for expanding upon existing skills. Highlights Deskside - Help Desk Support Hardware - Application Support and Troubleshooting Customer Service-oriented Supervisory experience Fluent in Spanish.
Skills : Unix Administration, Oracle 10G, And 11G., Microsoft Office 2007, 2010, 2013, Red Hat Linux, Disaster Recovery, SQL, Sharepoint, Confluence, Mainframe.
Description :
Managed the activities of a large multi-platform mainframe and mid-range based Computer Operations department, which included a staff of 15 operators and 2 tape librarians.
Scheduled the staff as the support or business requires for coverage.
Participated in project implementations of new processes and definition of service level agreements.
Resolved production problems reported by operations and customers to avoid further escalation.
Analyzed and developed techniques and procedures to ensure optimum efficiency by modifying existing procedures, staffing, and methods to achieve increased productivity.
Evaluated quality of work for each team representative and provided feedback and coaching on opportunities for improvement in all daily, weekly, and monthly performance metrics.
Developed employees to ensure successful performance through coaching, training, and communication of expectations and goals.
Consulted with internal and external resources to ensure service levels met expectations, including printer support and first level disaster recovery team.
Experience
2-5 Years
Level
Junior
Education
Certificate
Data Center Supervisor Resume
Objective : Data Center Supervisor looking for the right opportunity. Diverse management experience includes twenty years of global and enterprise IT Service Management process development and ownership, 10 years as an IT Service Management Consultant; twenty years of experience implementing and managing ITIL-based processes.
Supervised the operation of the publishing systems that support the production and associated products.
Provided high-level technical support.
Configured and installed portable systems for use at remote locations.
Set up and installed the remote bureaus.
Implemented new systems in our bureaus that would connect directly via HDLC to our publishing systems network.
Installed and supported these systems.
Identified and resolved operational and employee issues.
Experience
2-5 Years
Level
Junior
Education
Diploma
Data Center Supervisor Resume
Objective : 15+ years of hands-on experience managing, supporting, and monitoring all aspects of Help Desk, Desktop Support, Data Center, and Network Operations and providing technical support to both internal and external customers. Self-motivated and fast learning network and operations professional with essential organizational skills.
Responsible for scheduled daily operational NOC tape activities and Data Center maintenances as well as emergency fixes.
Worked with Windows and Unix System Administrators for troubleshooting and scheduled changes and unplanned fixes.
Escorted vendors onsite for implementations, network issues, hardware installations, application testing, documentation, and scheduled upgrades.
Maintained communication between other shift leads and management.
Monitored for system and network outages and troubleshoot and escalate as needed.
Tracked all issues and changes assigned to the Data Center via Remedy and ECRS.
Created cross-training schedule to ensure full operations coverage at all times.
Experience
2-5 Years
Level
Junior
Education
Diploma
Data Center Supervisor Resume
Headline : Goal is to create insight and knowledge from separate and varied data sources to enhance patient care and drive organizational improvement. Specialize in analyzing healthcare workflows, data structures, and business and IT processes and strategies by utilizing Microsoft Visual Studio BIDS, SSIS, advanced modular SQL techniques, stored procedures, CTE's, T-SQL windowing functionality, SSRS, and Excel Pivot Tables.
Skills : SQL Programming, Process Improvement, Business Analysis, Training.
Description :
Supervised and operated DPS8000 computer system that communicates with the Worldwide Military Command and Control System.
Worked closely with users to isolate system problems and implement solutions.
Initiated backup procedures and system recoveries.
Trained incoming staff and supervised day to day operations.
Maintained system logs and conduct daily shift turnover procedures.
Created work schedules and writing performance reviews.
Conducted tours of facilities to VIPs and officers.
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