A Dedicated Account Manager is solely responsible for maintaining relationships with current clients, and as well to find to opportunities for expanding client databases. A well-drafted Dedicated Account Manager Resume includes the following duties – building a sustainable key account strategy, answering rotting customer’s questions and set square, building strong customer relationships with customers, managing customer expectation, making sure all deliverables arrive in good order, and fulfill customer’s requirements, keeping track of key account metrics, and taking initiative in identifying growth opportunities.
Employers prefer applicants with the following skills – good negotiation skills, good knowledge of CRM software, knowledge in Salesforce, sense of ownership and pride in achieving targets, good time-management skills, great interpersonal and communication skills, enthusiasm and passion, and strong communication skills. To work in this capacity, a degree is needed.
Summary : Dedicated Account Manager seeking to leverage over 20 years Transportation Management Experianced leading my company, team, and myself to professional success.
Skills : Microsoft Office, Managing Skills.
Description :
Directed reported was to the Vice President of Dedicated Operations.
Managed multiple logistic Managers and a fleet of Drivers.
Insisted on nothing less than superior service from myself, my driver managers, and my drivers.
Account Manager of the Lowes Dedicated Account for National Freight Dedicated.
Responsible for the monthly P+L review to Senior Management.
Directed report was to the Vice President of Dedicated Operations.
Provided support to cross-functional team members developing local programs and materials.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Dedicated Account Manager Resume
Objective : Highly motivated Dedicated Account Manager professional with experience in customer service, operations, and project management. Promoted several times within a Fortune 100 company to a variety of leadership positions.
Skills : Property Management, Microsoft Office, Customer Service.
Description :
Analyzed daily capacity information and intuitive market analysis to determine transportation solutions for the customer as well as maximize company profit.
Increased the accounts volume by 50% in one year while exceeding the customer's high service expectations of 98% on-time deliveries.
Acted as recruiter, mentor, and support guide for drivers as we cannot take care of the customer without the drivers.
Required minimal training on duties as an account manager before taking over account.
Experienced with load planning and driver management.
Understood and knowledged of DOT regulations.
Effective communicated and customer service skills with the ability to represent the Company in a positive, professional manner.
Experience
2-5 Years
Level
Junior
Education
BA
Dedicated Account Manager Resume
Summary : Over 20 years of successful management and supervisory experience with a reputation for exceeding the most challenging organizational goals and objectives. A practical yet focused individual recognized for developing innovative ways to get the mission accomplished. A real ability to enhance procedures to make them more effective while improving ease of use.
Skills : Microsoft Excel, Access, Office, Word, PowerPoint, Outlook Operating Systems.
Description :
Conducted daily operations for two dedicated customers inside the division to include Quad Graphics and Command Transportation.
Acted as CSR, Driver Manager, and Planner for both lanes containing 33 trucks.
Coordinated with customer for load distribution, input, and dispatch while tracking all pickup and delivery times, notification of such, and updates upon request.
Tracked driver requests and needs to include pay issues, time off, and breakdowns.
Coordinated load agreements and movement of loads to ensure on-time deliveries.
Utilized AS400 to accomplish daily tasks and meet goals.
Successfully met or exceeded expected mileage and revenue goals more than 90% of the time.
Experience
10+ Years
Level
Senior
Education
BA
Dedicated Account Manager Resume
Headline : Dedicated Account Manager who excels in resolving merchant, client and broker issues regarding services received in the financial services and e-commerce industries. Excellent interpersonal, analytical, problem solving and organizational skills. Ability to quickly adapt to rapidly changing environments and perform efficiently in high-pressure situations.
Exceeded all expectations for safety, service, productivity, and maintenance.
Analyzed monthly Service Center income statement to develop plans and budgets to maximize top-line revenue and net income.
Acted as an agent for drivers across different regions to ensure optimal freight loads and productivity Performed load planner duties for the Midwest market including IL, WI, IN, MI, and MN.
Ensured high utilization of over 150 tractor and trailer assets.
Developed strong relationships and managed 3 National dedicated customer accounts within a region to provide superior service Responsible for servicing over 3 Million dollars in revenue.
Developed and maintained excellent thought leader relationships in the field of rare disease specifically Fabry Disease, Pompe Disease and Batten Disease.
Experience
5-7 Years
Level
Executive
Education
BA
Dedicated Account Manager Resume
Headline : Dedicated Account Manager will be responsible for managing the accounts of a select group of customers. This includes representing and influencing the company’s entire customer base. This role can be a full-time or part-time position.
Skills : Managing Skills, Accounting Skills.
Description :
Primary liaisoned and resourced for the company and its customers responsible for the negotiation and management of key client contracts, developing strategies for financial growth while meeting all customer satisfaction and revenue goals.
Facilitated a work environment that supports a safe and healthy culture.
Conducted or coordinated driver safety training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment.
Performed safety audits to identify and correct potential hazards, and to ensure safety regulation compliance.
Investigated accidents, near-miss incidents, and occupational injuries to determine causes, install preventive measures, and manage return-to-work activities.
Developed and maintained excellent thought leader relationships in conjunction with the broader country team.
Developed & delivered Health Technology Assessment submissions working in partnership with market access colleagues where required.
Experience
5-7 Years
Level
Executive
Education
BS In Education
Dedicated Account Manager Resume
Summary : Dedicated Account Manager Professional Over 15 years in sales with a track record of producing outstanding sales performance and innovation as evidenced by numerous awards. Skilled at leading effective, productive, and motivated account teams. Ability to develop relationships with clients is a strong suit. Adept at providing solutions to customer needs that deliver business benefits.
Skills : Business Development, Lead Generation, Competitive and Market Analysis, Forecasting, Sales and Forecasting Strategies, Project Management, Sales Presentations, Contract Negotiations.
Description :
Leveraged knowledge of and expertise in the transportation industry to oversee client accounts and services with a focus on cultivating solid partnerships with clients to drive increased profits through increasing client base and sustaining existing client levels.
Identified best practices and lead continuous improvement initiatives to reduce accident-related cost, raise safety awareness, and improve safe work practices.
Provided technical advice, coaching, guidance, and mentoring to employees on safety initiatives and necessary changes.
Coordinated and trained employee safety programs to determine their adequacy including review of short and long term strategic safety planning and development.
Organized and ran high quality medical education meetings & initiatives.
Supported Amicus vision and goals through regular meetings with physicians and other key customers.
Supported Medical Information enquiry handling process and advises on medical safety or clinical issues as required.
Experience
10+ Years
Level
Senior
Education
GED
Dedicated Account Manager Resume
Headline : Executive leader with over twenty years management experience in the intermodal trucking, logistics, and freight transportation industry. Proven track record of successful problem identification and solution development. Professional, concise, open communication style that leads to strong relationships throughout the organization.
Skills : Microsoft Outlook, Data Entry.
Description :
Refrigerated and dry domestic ground freight for assigned dedicated customer accounts.
Managed day to day operations for existing dedicated accounts and position to capture additional market share.
Onboarded new drivers and equipment.
Monitored driver safety procedures to comply with both company and DOT standards.
Assisted, coached, and mentored drivers with training and administrative items.
Tracked drivers, loads, and receivers for multiple assigned dedicated customer accounts.
Ability to adapt to shifting demands and competing priorities from customers and internal partners to consistently meet deadlines.
Experience
5-7 Years
Level
Junior
Education
MS
Dedicated Account Manager Resume
Objective : Accomplished Dedicated Account Manager with an outstanding record of customer service, membership growth and retention. Solid understanding of fitness center operations, marketing principles and business strategy.
Skills : Microsoft Office, Social Media Marketing, Corporate Wellness, Personal Training, Corporate Fitness Management.
Description :
Facilitated the PC sales process for major healthcare management client.
Required thorough knowledge of the client's hardware acquisition process, from request for a quote to receipt of invoice.
Kept client informed of changes in technology, price fluctuations, and product availability.
Coordinated product briefings for client with Compaq, Hewlett Packard, and IBM regional managers.
Assisted client's customer service department in maintaining and updating 12 PC and Laptop configuration offerings to end users.
Synchronized client's Lotus Notes Service Requests system with our internal sales and service systems.
Managed day to day tasks for large beer account.
Experience
2-5 Years
Level
Junior
Education
Masters Of Business Administration In Marketing
Dedicated Account Manager Resume
Headline : To obtain a Dedicated Account Manager position in the supply chain or logistics field allowing me to utilize my knowledge and skills to make a positive contribution to the company.
Responsible for dedicated transportation solutions and operations for automotive customers and their suppliers.
Experienced working in daily operations for automotive customers Denso Corporation, HMMA, KMMG, MBUSI, Valeo Group, and ZF Industries.
Maintained DOT regulations on all trucks and trailers.
Oversaw the hiring, interviewing, and training of new drivers.
Responsible for billing and payroll of assigned accounts.
Increased to managing 3 individuals on my team as well as being the secondary manager for 51 drivers dedicated to our customer's account.
Directed contact onsite if there are any questions, requests, or concerns from either my company or my customer.
Experience
5-7 Years
Level
Executive
Education
GED
Dedicated Account Manager Resume
Headline : To obtain a Dedicated Account Manager position that will enable me to use my strong communication skills, and my ability to work well with people.
Skills : Recruiting, Human Resources, Administration, Customer Service.
Description :
Assigned accounts by sourcing and securing opportunities from within each account and creatively find new solutions for customers.
Entered information on new shippers/consignees into MercuryGate TMS including move entry and appointment scheduling.
Provided excellent customer service skills when communicating through phone, email and in person.
Collaborated with Logistics Coordinators and Business Development on details required to ensure most effective solutions to customers and our carrier partners.
Effectively utilized data and problem solving skills to proactively resolve customer issues.
Scheduled appointments, contact with carriers and wholesalers.
Email updated, discussed rates, keep daily contact with customer.
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