Delivery Executive Resume
Summary : As a Delivery Executive, led cloud-based transformation programs, led software development solutions, worked with new and emerging technologies, methodologies, and solutions in the cloud and broader enterprise technology transformation space.
Skills : Project Management, Leadership.
Description :
- Collaborated with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Experienced with programs pertaining to data and analytics systems/implementations.
- Articulated and enabled the path to digital transformation, technology adoption, and cloud transformation for strategic pursuits including workload prioritization, organizational and cultural readiness, capability adoption, and goal clarification.
- Maintained key accountability into customers at board/executive-level to ensure the program realizes financial benefits, business goals, and transformational outcomes.
- Defined the overall governance model and services delivery plan for the account and establish a cadence to manage the ongoing delivery of the plan.
- Led the delivery of one or more multi-functional, large-scale Google Cloud transformation projects where Google is prioritized, as well as manage a partner ecosystem (i.e., product and services).
- Managed the presales scoping lifecycle, customer requirements, and regularly track them to meet the expected outcomes and timelines, stakeholder communication, relationship management, and building mitigation plans as the program evolves.
Experience
10+ Years
Level
Senior
Education
BBA
Delivery Executive Resume
Summary : As a Delivery Executive, worked with Sales, Architects, Services and others to set scope, staffing and organization aspects of a new engagement, worked with all involved to reorganize and revise staffing and organization as needed.
Skills : Communication,Problem-Solving.
Description :
- Oversaw the creation of the delivery solution, scope and SOW, owned the integrated project plan and responsibility for the oversight and execution.
- Built relationships with existing customers to ensure that they are engaged and getting the most value from our services.
- Worked with, coach and mentor Project Managers.
- Performed ongoing analysis and review of engagements and one on ones with key internal and external stakeholders to assess engagement and team health and then work with rest of PM team to make any needed changes/improvements Escalations / Review.
- Communicated with Infor, Partner, and Customer executives.
- Assisted & Reviewed SOW details, reviewed staffing plan, budget, and scheduled for work being proposed.
- Planned, organised, negotiated, staffed, directed, and controlled all aspects of specific client contract or account.
Experience
7-10 Years
Level
Management
Education
BBA
Delivery Executive Resume
Headline : As a Delivery Executive, provided leadership by assisting in the negotiation, closing, and ongoing management of multi-year multi-million dollar contracts. Responsible for developing high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Skills : Client Management, Time Management.
Description :
- Cultivated and expanded relationships with senior client stakeholders.
- Ensured that services were delivered according to agreed service definitions and SLA and other contracts.
- Attained service level agreements, revenue protection and growth, controlling cost, asset security, and audit readiness.
- Developed and managed an annual operational budget and ensured that monthly and pass-through billing happened.
- Mentored team members on delivery management best practices and process improvement opportunities.
- Developed account plan for the Delivery Management Team for the customer in coordination with the Customer Executive who owns the integrated, final plans.
- Agreed points of interaction and escalation with the client, ensuring the continuous delivery of the service according to the Service Level Agreements (SLA).
Experience
5-7 Years
Level
Executive
Education
BBA
Delivery Executive Resume
Objective : As a Delivery Executive, independently determined approach to managing teams, daily operations and manages the hiring, staffing and maintaining of a diverse and effective workforce, provided complex metrics and reporting support to all relevant stakeholders.
Skills : Budget Management, Technical Proficiency.
Description :
- Managed delivery components of the Account P&L.
- Worked with, and support, stakeholders on joint cadence to track pipeline and performance against signings and revenue targets and gap plans.
- Worked closely with the GBS SAP Service Line (GBS Partner and other GBS sellers) & GBS Industry Partners to develop new opportunities and pipeline.
- Facilitated continuous learning opportunities and empower teams to improve performance of my teams.
- Made intense investment in knowing the client (industry, ecosystem, org, Individuals).
- Developed a clear and compelling point of view and set of digital banking offerings for ASEAN banking accounts.
- Understood incremental delivery and the value of performance metrics.
Experience
2-5 Years
Level
Executive
Education
BBA
Delivery Executive Resume
Objective : As a Delivery Executive, developed and implemented Knowledge Management Strategy, promoted knowledge sharing through the organization's operational business processes and systems by strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems.
Skills : Quality Assurance, Negotiation.
Description :
- Responsible for monitoring expenditures to mitigate risk of overages.
- Responsible for forming strategic partnerships and connected with potential clients to drive business development.
- Responsible for facilitating cross-functional collaboration for improved decision-making processes within the organization.
- Responsible for spearheading successful product launches that resulted in increased brand visibility and customer acquisition.
- Responsible for driving business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Responsible for monitoring and coordinating workflows to optimize resources.
- Responsible for implementing innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Experience
2-5 Years
Level
Executive
Education
BBA
Delivery Executive Resume
Summary : As a Delivery Executive, handled structured and unstructured forms of knowledge and ensure widespread coverage across all units, promoted modern collaborative tools such as activity rooms, social platforms to facilitate sharing of ideas and work among internal teams and external partners.
Skills : Project Management, Client Relationship Management.
Description :
- Responsible for reducing operational risks while organizing data to forecast performance trends.
- Responsible for supervising creation of exciting merchandise displays to catch attention of store customers.
- Responsible for Leveraging professional networks and industry knowledge to strengthen client relationships.
- Responsible for tracking trends and suggested enhancements to both challenge and refine company's product offerings.
- Responsible for establishing departmental performance goals and provided feedback for underperforming areas.
- Responsible for identifying potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Responsible for recruiting, hiring, and training initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Experience
7-10 Years
Level
Management
Education
BBA
Delivery Executive Resume
Headline : As a Delivery Executive, monitored and evaluated the benefits of the knowledge-sharing program using quantitative metrics, ensured the account team met all of the obligations to the Customer and that the Customer was meeting all of their contractual deliverables
Skills : Team Leadership, Resource Allocation.
Description :
- Responsible for overseeing supply chain functions to verify inventory levels and budget adherence.
- Responsible for enhancing team collaboration through regular communication, goal setting, and performance evaluations.
- Responsible for reporting issues to higher management with great detail.
- Responsible for selecting favorable filming locations and attained required permits to support shoot schedule.
- Responsible for updating and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Responsible for evaluating live broadcasts to assess signal strength and compliance with FCC standards.
- Responsible for handling problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Experience
5-7 Years
Level
Executive
Education
BBA
Delivery Executive Resume
Headline : As a Delivery Executive, responsible for training and guiding team members to maintain high productivity and performance metrics, responsible for boosting client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Skills : Problem Solving, Communicational Skills.
Description :
- Responsible for identifying and qualifying customer needs and negotiated and closed profitable projects with high success rate.
- Responsible for interacting well with customers to build connections and nurture relationships.
- Responsible for cultivating and strengthening lasting client relationships using strong issue resolution and dynamic communication skills.
- Responsible for leveraging data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Responsible for managing budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Responsible for managing purchasing, sales, marketing and customer account operations efficiently.
- Responsible for negotiating price and service with customers and vendors to decrease expenses and increase profit.
Experience
5-7 Years
Level
Executive
Education
BBA
Delivery Executive Resume
Summary : As a Delivery Executive, responsible for implementing business strategies, increasing revenue, and effectively targeting new markets, responsible for monitoring daily cash discrepancies, inventory shrinkage and drive-off.
Skills : Quality Assurance, Risk Management.
Description :
- Responsible for championing corporate social responsibility initiatives that enhanced the company's reputation in the community and industry at large.
- Responsible for evaluating employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Responsible for scheduling employees for shifts, taking into account customer traffic and employee strengths.
- Responsible for launching staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Responsible for implementing innovative programs to increase employee loyalty and reduce turnover.
- Responsible for observing each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Responsible for raising property accuracy and accountability by creating new automated tracking method.
Experience
7-10 Years
Level
Management
Education
BBA
Delivery Executive Resume
Headline : As a Delivery Executive, responsible for strengthening internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements, responsible for increasing company revenue by streamlining processes and implementing cost-saving measures.
Skills : Technical Knowledge, Financial Management.
Description :
- Responsible for establishing a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Responsible for negotiating favorable contracts with vendors for reduced costs and improved service quality.
- Responsible for evaluating scripts to identify creative strategies and resource needs.
- Responsible for spearheading innovative approaches to resource allocation and strategic planning.
- Responsible for assisting with sales and marketing strategies to foster achievement of revenue goals.
- Responsible for tracking employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Responsible for improving project efficiency with strategic planning, resource allocation, and time management practices.
Experience
5-7 Years
Level
Executive
Education
BBA
