Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, load and unload baggage and cargo from aircraft, ensuring proper weight distribution and loading procedures are followed.
Skills : Customer Service, Teamwork, Stress Management, Flexibility
Description :
- Loaded, unloaded, serviced, guided, and directed customer aircraft.
- Safeguarded customers' baggage, air cargo, and airmail from weather, loss, theft, damage, andor destruction.
- Lifted, loadedunloaded, sorted, and transferred passenger baggage, airmail, freight, and company material in and out of aircraft bins, belt loaders, or baggage carts in a safe manner.
- Operated pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.
- Received and recorded Customer baggage, airfreight, and mail and company materials as required.
- Picked up, delivered, and transported cargo and baggage to and from aircraft and prepared records in connection with these responsibilities.
- Operated and drove motorized equipment, such as belt loaders, air start units, lift trucks, push-back tugs, bag carts, lavatory carts, and deicers or manually pushed and pulled push carts and containers.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Aviation Management
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, responsible for performing routine maintenance and cleaning of ground equipment, ensuring they are in proper working condition and contributing to overall operational efficiency.
Skills : Communication Skills, Time Management, Interpersonal Skills, Regulatory Compliance
Description :
- Completed paperwork and forms related to work assignments and entered data into the company's information system as required.
- Performed additional related duties as assigned, according to skill and experience level.
- Cleaned and serviced aircraft interiors, including cabin, cockpit, galleys, and lavatories.
- Prepared the cabin for customer boarding and departure by cleaning seats, seat pockets, floors, galleys, and lavatories.
- Handled, assembled, removed, and installed passenger service cabin furnishings and supplies as specified.
- Ensured all areas were free of dirt, debris, marks, and fingerprints, with detailed and thorough cleaning.
- Performed FOD (Foreign Object Debris) walks in the ramp area between flights.
Experience
0-2 Years
Level
Entry Level
Education
BS in Transportation and Logistics
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, operate equipment to load and unload cargo containers and heavy freight, adhering to proper weight distribution for flight safety.
Skills : Problem Solving, Attention to Detail, Dependability, Customer Interaction
Description :
- Ensured necessary ground equipment is available in the ramp area and bag room for upcoming flights.
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags.
- Performed other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Assisted passengers with their baggage pick-up.
- Assisted passengers in resolving issues with their delayed, lost, or damaged items.
- Utilized computer software to track and catalog luggage.
- Handled customer interaction with class in an efficient, effective, and professional manner.
Experience
0-2 Years
Level
Entry Level
Education
Airport Operations Certificate
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, retrieved and organized delayed or misrouted baggage to facilitate efficient delivery to customers, contributing to overall customer satisfaction.
Skills : Safety Awareness, Physical Stamina, Basic Mechanical Skills, Work Ethic, Inventory Management
Description :
- Assisted in refueling, de-icing, and other servicing activities to prepare aircraft for flights.
- Read and analyzed flight, fuel, and payload distribution records of the number of passengers, pieces of luggage, and amount of freight and fuel to determine the weight and balance of the aircraft.
- Received and communicated information to and from pilots, ground crew, flight dispatchers, and fuelers in an accurate, professional, and timely manner.
- Completed paperwork, daily logs, and forms about procedures of flight departuresarrivals, statistical reports on each flight, and enters the information into the computer system.
- Notified ground crew when flights are in the range of arrival to allow time to prepare for flight arrival and irregular operations as required.
- Prepared dispatch release forms and collects weather reports.
- Arranged fueling for the aircraft as needed.
Experience
0-2 Years
Level
Entry Level
Education
AS in Air Traffic Control
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, assisted passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance.
Skills : Adaptability, Multitasking, Quality Control, Customer service, Attention to detail
Description :
- Maintained all FAA-required files for compliance auditing.
- Advised Ramp Agents on the distribution of the flight load.
- Handled all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations, and resolving related complaints and problems.
- Directed passengers through Customs, Immigration, and Quarantine.
- Assisted Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags were made available for loading upon departure and delivery to passengers upon arrival.
- Operated equipment including the jetway, computer keyboards, and carrier-specific reservation ticketing software.
- Pushed wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas.
Experience
0-2 Years
Level
Entry Level
Education
BA in Business Administration
Delta Airlines Ramp Agent Resume
Objective : Dedicated Delta Airlines Ramp Agent with over 5 years of experience in fast-paced airport environments. Proven track record of efficiently managing aircraft ground operations, including loading and unloading baggage, guiding aircraft to and from gates, and ensuring compliance with safety regulations. Recognized for exceptional teamwork and communication skills, contributing to on-time departures and enhancing overall customer satisfaction. Committed to maintaining high standards of service and operational excellence in all aspects of ramp operations.
Skills : Conflict Resolution, Technical Skills, Communication skills, Problem-solving, Teamwork
Description :
- Used ground support equipment (belt loaders, baggage carts, and tugs) safely and effectively to support daily operations.
- Responsible for safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
- Operated baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
- Practiced safety-conscious behaviors in all operational processes and procedures.
- Transported baggage and cargo to and from aircraft using appropriate equipment, such as tugs and baggage carts.
- Safely guided aircraft in and out of gates, following all safety protocols and procedures.
- Operated equipment to load and unload cargo containers and heavy freight, adhering to proper weight distribution for flight safety.
Experience
0-2 Years
Level
Entry Level
Education
Diploma in Ground Handling
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, responsible for safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections by guiding incoming and departing aircraft from gate positions.
Skills : Equipment Operation, Safety protocols, Physical stamina, Adaptability
Description :
- Assisted customers with checking in and retrieving their baggage, providing exceptional customer service at all times.
- Reported any equipment malfunctions or safety hazards to the appropriate supervisor.
- Adhered to all safety regulations and guidelines while performing duties on the ramp.
- Collaborated with other team members to ensure efficient and timely aircraft turnarounds.
- Maintained accurate records of baggage and cargo movements, ensuring all items were properly logged and accounted for.
- Communicated effectively with pilots and other ground crew to coordinate the movement of aircraft.
- Assisted with other ground tasks as needed, including de-icing, towing aircraft, and performing security checks.
Experience
0-2 Years
Level
Entry Level
Education
BS in Aviation Technology
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, maintained a supply of essential tools and equipment, such as wands, chocks, and safety gear, to ensure preparedness for each shift.
Skills : Baggage Handling, Ground Support Equipment Knowledge, Equipment operation, Data entry
Description :
- Attended training and meetings as required staying updated on safety procedures and company policies.
- Adhered to the company dress code and maintained a professional appearance at all times.
- Maintained a positive attitude and represented Delta Air Lines professionally and courteously.
- Kept work areas clean and organized, following all sanitation and hygiene protocols.
- Demonstrated their ability to stack a 50-70 pound crate in a pile during the agility test, showcasing their strength and coordination.
- Loaded and unloaded passenger baggage, cargo, mail, and other items from aircraft.
- Supported passengers with special needs, including assisting wheelchair-bound passengers during boarding and deplaning.
Experience
0-2 Years
Level
Entry Level
Education
Safety Management Systems Certificate
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, responsible for the safe transportation of live animals, fragile items, and perishable goods, while adhering to special handling procedures for each category.
Skills : Weather Adaptability, Emergency Response, Time management, Record keeping
Description :
- Ensured that all safety regulations are followed when operating ground service equipment.
- Performed pre-flight inspections of the aircraft to ensure it is safe for flight.
- Assisted passengers with boarding and deplaning the aircraft.
- Provided customer service assistance to passengers in need.
- Monitored and controlled access to the ramp area.
- Maintained a clean and orderly work environment.
- Followed all company policies and procedures.
Experience
0-2 Years
Level
Entry Level
Education
AS in Logistics Management
Delta Airlines Ramp Agent Resume
Objective : As a Delta Airlines Ramp Agent, logged daily usage of equipment and reported maintenance requirements to minimize downtime and operational delays.
Skills : Record Keeping, Data Entry, Basic mechanical knowledge, Inventory management, Conflict resolution
Description :
- Communicated effectively with supervisors, co-workers, and customers.
- Troubleshot any issues that may arise during operations.
- Completed paperwork accurately and on time.
- Suggested and tested new methods or equipment that could streamline baggage handling and aircraft servicing.
- Worked with Deltas operational improvement team to reduce turnaround times and optimize ramp processes.
- Encouraged team members to cross-train in various ramp responsibilities to improve flexibility and coverage during peak times.
- Specialized in handling and documenting hazardous materials in compliance with FAA and Delta safety protocols.
Experience
0-2 Years
Level
Junior
Education
BS in Airport Management
