A Dental Coordinator works at the dental practice and acts as a bridge between the patient and the insurance company. Major roles and responsibilities listed on the Dental Coordinator Resume include the following – verifying patient health insurance benefits, communicating with patients, processing insurance payments; verifying the patient’s health insurance benefits, explaining insurance benefits to patients; entering data using dental practice management software, generating reports for all activities; posting payments made by patients; following up on non-paid insurance claims, processing insurance payments and refunds, uploading completed insurance verification forms, and monitoring weekly and quarterly reports to confirm payment from insurance companies.
Job applicants with the following skills fit best the role – proficiency with data entry, experience in dental practice management software, MS Office experience, knowledge of dental procedures and insurance billing codes, and excellent communication skills. A high school degree or GED is preferred.
Summary : Experienced and motivated medical professional with exceptional patient and customer service skills. Knowledge of Excel and word Experience with practice management software EagleSoft I am motivated and have an ambitious attitude Excellent communication skills and a friendly personality.
Skills : Windows Vista, Microsoft Office, Dentrix.
Description :
Managed the receptionist area, including greeting patients and responding to telephone and in-person requests for information.
Efficiently performed insurance verification and pre-authorization functions.
Managed the daily, weekly, and monthly calendar to meet the practice production and collection goal.
Created monthly reports and presentations.
Managed payroll in a timely manner, manage employee schedules, process time-off requests.
Assisted employees in enrolling for various employer offered benefits.
Assisted employees when they have work-related accident by filing insurance claim and ensuring employee received all necessary medical treatment including all necessary follow up appointments.
Experience
10+ Years
Level
Senior
Education
Associate In Applied Science
Dental Coordinator Resume
Headline : To reach my maximum potential in my chosen career based on educational accomplishments, work experience, and personal skills. To contribute specifically and energetically to work assignments and positions of my employment while enhancing the successful opportunities offered to promote the welfare of my employer and all business activities.
Skills : MS Office, Maintenance Skills.
Description :
Oversaw aspects of dental practice by organizing schedules and duties of employees.
Responsible for administrative duties; scheduling patients, answering telephones, and ordering supplies for management and clinical needs.
Coordinated and scheduled complex restorative treatment plans.
Arranged financial agreements for patients.
Maintained all office billing and collections.
Formulate sound decisions in a high-pressure multilevel specialty dental office.
Responsible for routine contact with insurance/third party payers and for processing incoming and outgoing claims.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Dental Coordinator Resume
Headline : To maintain a career where I am able to utilize my communication skills as well as learn new skills from my surrounding environment.
Skills : Training Skills, Customer Service.
Description :
Directly supervised 25-30 employees in Dental Coordinates and expedites flow of materials, parts, and assemblies between sections or departments by performing the following duties.
Assisted in handling incoming calls, scheduling appointments, greeting patients as they arrive, confirmation calls, scanning of patient documents into smart doc, ensuring appropriate paperwork is given at check in and check out, scheduling post cards are sent appropriately Demonstrate a working knowledge of dental insurance codes and breakdown of benefits so that they can communicate benefits to our patients' parents Matching service codes posted to walk out with patient notes and creating patient insurance claims Submitting insurance claims on a daily basis and correcting any posted errors Submitting PAR's to insurances and ensuring follow up.
Communicated to billing department at Hero Management with any insurance questions or concerns.
Oversaw the successful completion of daily marketing log, appointment analysis, cash report and other tracking items.
Coordinated team huddles to communicate company information when needed Assist with quarterly OSHA and other safety related meetings/audits.
Assisted Practice Manager in the management of employee related issues (e.g. leave of absence request, FMLA, time clock management/corrections) Assist in ensuring all employees are adhering to company policies and procedures Assist back office employees when needed.
Experience
5-7 Years
Level
Executive
Education
Associates In Sociology
Dental Coordinator Resume
Headline : To obtain a Dental Coordinator position with a company that will allow me to utilize my skills, abilities, and experience to ensure the company's success.
Skills : Customer Service, Microsoft Word, Scheduling, Data Entry, Documentation, Filing, General Office.
Description :
Responded to telephone inquiries from patients and potential patients.
Registered Patients / Scheduled appointments and update appointment scheduler.
Monitored patient schedules and conduct reminder calls to patients.
Registered patient by verifying that patient's record is up to date and accurate.
Made appropriate changes in computer system and on patient's chart.
Verified patient/insurance details for planned treatment.
Managed the daily, weekly, and monthly calendar to meet the practice production and collection goals.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Dental Coordinator Resume
Headline : As a Dental Coordinator, responsible for Providing interpretation of laws, regulations, and related policy matters for licensees, applicants, and the general public. Reviewing and updating the Veterinary and Dietetic webpage weekly.
Managed daily operations of three locations Make recommendations regarding employment, performance appraisals, salary changes, promotions, transfers, and terminations.
Progressively evaluated customer service satisfaction.
Participated in the resolution of patient issues and Ombudsman complaints; implementing appropriate operational changes that will promote consumer/patient satisfaction.
Managed the maintenance of personnel files and processing of employee requests for payroll matters, attendance, and vacations.
Served as liaison between senior management, clinical staff, and the community.
Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
Provided guidance, assistance, orientation, and developmental and educational training.
Experience
5-7 Years
Level
Executive
Education
BA
Dental Coordinator Resume
Summary : To gain experience, and to further my career within your company. I believe I can be a very great asset to your company, a hard worker, and put a lot of pride and integrity into my work. I am customer-oriented and multi-task with excellent customer service.
Skills : Windows 7, Microsoft Office, Excel, Word, Outlook, WinOMS, Denticon, ADV MD, Sucess EHS, Media Dent, Sharepoint, Team Viewer, Map Point Software.
Description :
Coordinated dental visits for over 90 long term care facilities in the states of Indiana and Ohio.
Collected payments for services, create treatment plans, verify insurance, prepare patient lists 3 weeks prior to facility visit, notify families of any payments or paperwork needed, answer any questions concerning visits, treatment.
Developed professional relationships with facilities and Dentist.
Worked with President of company to update patient consent forms so patients, families and facilities have a better understanding of our billing structure.
Recently promoted to Lead Dental Coordinator to work under Dental Ops Manager.
Provided training to new hires, help other Coordinators with any issues, and also interview potential new Cootdinators and Dental Techs.
Adhered to all policies and procedures set forth by OnHealthcare.
Experience
7-10 Years
Level
Management
Education
GED
Dental Coordinator Resume
Objective : Seeking to secure a challenging and rewarding position as a Patient Coordinator where my skills are effectively utilized to their fullest potential.
Skills : MS Office, Communication Skills.
Description :
Answered phone calls for students and faculty from patients being responsive to queries, questions, and complaints, taking accurate messages, and directing unresolved complaints.
Maintained Axium appointment book and schedules Assist, mentor and observe student daily activities including: assigning patient files.
Communicated information.
Advised about patient management, patient charts, fee schedules, paper work and computer related concerns Screen and assign patient emergency calls.
Served as a liaison between students and patients, and between students and faculty.
Ordered office supplies using the MU Dental Store procedures.
Responsible for phone inquires and coordinating appointments with/for students and faculty.
Experience
2-5 Years
Level
Executive
Education
MS
Dental Coordinator Resume
Objective : Desire to obtain a responsible position where my diverse experience, accomplishments, proficiency, and qualifications will allow opportunities for growth and development for both the company and myself Competencies include Strong leadership skills with the ability to make critical decisions in a timely manner Outstanding Customer service skills.
Skills : Training SKills, Communication Skills.
Description :
Responsible for scheduling patients for dental follow-ups for the elderly.
Managed 12000 beds located within approximately 110 Nursing Homes.
Tracked and maintained patient lab procedures and follow-visits, including but not limited to dentures, fillings, and extractions.
Trained as a Dental Technician leading to the training and supervision of other Dental Technicians.
Maintained physician schedules.
Meet and communicate treatment options and billing with family members or POA.
Worked closely with and acted as a liaison between Social Workers and patient / family members / POA.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Dental Coordinator Resume
Objective : Responsible for Revising forms, website content, and applications as needed, Providing assistance in the modification of existing programs for all assigned boards/panels. Coordinating board member elections.
Skills : Inventory Control, Leadership.
Description :
Sorted and distributed mail.
Attended meetings, training sessions and seminars as directed by supervisor.
Performed any and all related duties as required or assigned including direct dental assistance Accomplishments Served on the Staff Council.
Reduced the amount of employee overtime by 50% by effectively delegating tasks.
Interpreted for Spanish-speaking clients.
Forged relationships with Latino communities, organizations, and advocacy groups which led to large increases in new patients.
Liaisoned between students and staff from professional and specialty clinics within the school.
Experience
2-5 Years
Level
Junior
Education
BS In Accounting
Dental Coordinator Resume
Objective : Dental Coordinator with 4+ years of experience in Providing regulatory information to keep board members fully informed, maintaining consistency with prior Board/Panel decisions. Recording and transcribing meeting minutes for all assigned boards/panels.
Skills : Customer Service, Coordinating Skills.
Description :
Answered multiple line phones and handle scheduled appointments.
Verified insurance benefits for each patient.
Processed insurance and patient payments into accounts.
Followed up on missed appointments.
Presented me with the utmost professionalism while communicating with facility liaisons.
Scheduled, rescheduled, and monitored show rate for patient appointments using the Eaglesoft Dental Program.
Accurately completed patient registrations in IEX, departures, payment posting, charge entry, and coding with the use of the NC Baptist Hospital Health Quest System.
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