A Dental Office Assistant helps the dentists in providing patient care. Common duties and responsibilities that are seen on the Dental Office Assistant Resume include the following – greeting patients; filling medical forms; handling administrative aspects; taking phone calls; updating records; collecting patient information; assisting patients to fill out information forms; updating patient records and documenting recent treatments and procedures; verifying methods of payment, performing general office duties such as answering telephones; photocopying, filing and faxing; and handing billing.
Those seeking to make a career in this line should be able to mention on the resume the following skills – computer operation knowledge, telephone etiquette; medical billing experience; customer service orientation; and sound knowledge of dental terminology. Formal education is not mandatory, however, certified dental assistant training is needed.
Objective : Skillful, dedicated, and highly adaptable Administrative Assistant with 6 years of integral experience supporting Medical and Executive professionals with planning, coordination, and scheduling of high-level administrative tasks. Enjoys coordinating meetings and special events. Strong computer and internet research skills.
Skills : Merchandising, Customer Service.
Description :
Managed daily operations of dental practice.
Developed strong patient relations by providing the highest level of customer service and dental care.
Responsible for patient scheduling, billing, and collections.
Prepared and processed all insurance claims, treatment plans, and predeterminations.
Ordered all supplies for the office.
Filled in as an assistant.
Filed dental claims with insurance providers.
Experience
0-2 Years
Level
Entry Level
Education
BBA In Operations Management
Dental Office Assistant Resume
Summary : Seeking a Dental Office Assistant position in an environment where one can utilize customer service experience in a challenging environment to contribute to corporate goals.
Skills : Customer Service And Satisfaction, Sales.
Description :
Assisted in all clinical procedures with the doctor including all oral surgery and implant procedures.
Documented all patient notes/information accordingly.
Answered phone calls.
Scheduled patients properly.
Greeted and checked patients in.
Filed insurance claims, working closely with individual insurance companies to ensure claims were paid in a timely manner.
Collected payments from patients, readied daily bank deposits.
Experience
10+ Years
Level
Senior
Education
Healthcare
Dental Office Assistant Resume
Objective : Ambitious and results-oriented with hands-on experience in social relations, office administration, and computer skills coupled with highly effective communication skills.
Skills : Microsoft Word, Microsoft Excel, Adobe Photoshop, Adobe Illustrator, Adobe Indesign, Adobe Suite.
Description :
Provided customer service to patients.
Computer scheduled, Billing, Accounting.
Verified insurance authorization and coverage.
Explained cost and payment information to patients.
Checked insurance claim status.
Handled accounts receivable, cash register.
Sent of recall cards for future appointments.
Experience
2-5 Years
Level
Junior
Education
Diploma
Dental Office Assistant Resume
Summary : A detailed-oriented mature individual, motivated, dedicated. Self-starter, able to multi-task, and love patient care. Have over 17 years of Dental and Medical background experience. Also bi-lingual, fluent in English, Spanish, Computer literate, DA II office trained certification.
Skills : Microsoft Office Suite, Customer Service.
Description :
Overall responsible for the daily scheduling, financial coordination, reports, data entry, coding, translating dental documentation and patient files into a clear interpretable form.
Duties also included billing, chair-side dental assisting, coronal tooth polishing, radiology, and sealants.
Responsible for the overall medical and dental financial coordination of benefits.
Explained all phases of insurance claim submit ion and processing, co-payments to all patients.
Handled daily record keeping, deposits, scheduling, account receivable, data entry, billing inquiries.
Gathered and posted patient and insurance payments onto the appropriate account (Ortho, Oral Surgery, Perio, General Dentist) departments.
Responsible for the daily review and overview of dental charts scheduled on a daily basis, asserting all documentation is taken accurately before returning all charts to the billing department for final processing and filling.
Experience
10+ Years
Level
Senior
Education
Associate
Dental Office Assistant Resume
Objective : Dental Office Assistant who possesses a strong attention to detail, great attitude, fantastic customer service, and great proficiency with most computer systems and programs. A certified dental assistant who loves working both chairside and front office.
Skills : Writes clear and concise, Speaks Effectively.
Description :
Recorded the treatment information in patient records.
Ordered and monitored dental supplies and equipment inventory.
Scheduled appointments, prepare bills and receive payment for dental services, completed insurance forms, and maintain records, manually or using the computer.
Recovered approximately $10000 in unpaid insurance claims.
Verified dental insurance and reviewed covered procedures.
Organized patient filing system for maximum efficiency.
Performed any duties office manager required including but not limited to fixing computer system, bank deposits, emergency supplies procurement, etc.
Experience
2-5 Years
Level
Junior
Education
Diploma
Dental Office Assistant Resume
Summary : A hardworking and highly dependable customer service professional with solid experience in customer relations, merchandising, pricing and signage, cash handling, and inventory control. Readily takes on additional responsibilities as a results-driven and focused team player.
Chair-side assistant to the dentist, data entry, dental laboratory technician, contacting and scheduling patients, organizing and filing paperwork.
Created, maintained, and updated the patient charts with the use of Softdent's healthcare software.
Stocked and organized dental supplies with the Cubex storage system.
Sterilized dental products and tools.
Dental x-ray and CPR certified.
Used the Dentrix program to schedule patients, take payments, submit insurance claims, and create patient files.
Provided pre/post-operative instructions for root canals and apicoectomies.
Experience
7-10 Years
Level
Management
Education
HS Diploma
Dental Office Assistant Resume
Summary : Seeks to enter an environment that will help answer any questions, and give insight on future job interests. Flexible and versatile - works well under pressure through a sense of humor when appropriate, to alleviate the stress.
Skills : Filling medical forms, Updating records, Handling administrative aspects.
Description :
Cleanned, sterilized, and stocked instruments and rooms.
Filed, pulled and organized patient charts.
Confirmed phone calls and appointment scheduling.
Charted and input patient records into dental computer software.
Collected and input x-rays.
Helped maintain a friendly, organized, and comfortable environment for every patient.
Assisted with patients.
Learned the importance of dental hygiene.
Scheduled appointments, data entry, customer service, filling, faxed, answered phones, and other clerical duties.
Experience
7-10 Years
Level
Management
Education
BS In General Science
Dental Office Assistant Resume
Objective : Desire to assist a company in operating in an effective and efficient manner, so as to ensure its profitability, maintenance of its image, its success, and satisfaction of goals reached for those in which the services have been provided.
Skills : Type 60 Wpm, Microsoft Office, Customer Service, Phone Etiquette.
Description :
Analyzed account receivables to generate graphical statistics for monthly inflow and outflow activities.
Processed employee bi-weekly payroll, and submit payroll tax to EDD and the bank monthly.
Reviewed dental explanation of benefits, outstanding claims weekly, and eligibility verification.
Maintained patient and protect operational confidentiality.
Recruited new patients through the implementation of different marketing methods.
Provided superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with dental office policies, procedures, government regulations, and dental board standards.
Greeted patients and assisted with scheduling and confirming appointments.
Answered phones and communicated patient concerns and emergencies effectively to the dentist and staff.
Maintained and updated patient medical records.
Experience
2-5 Years
Level
Junior
Education
BA In Sociology And Criminology
Dental Office Assistant Resume
Objective : An experienced bi-lingual Dental Office Assistant with excellent communication, customer service, and organizational skills. With proven abilities in answering multi-line phones, supervising, and training. A detailed-oriented team player with high computer skills.
Skills : Microsoft Office Suite, SQL, Customer Service.
Description :
Answered phones, scheduled appointments, filing, billing, and taking payments.
Conducted inventory, monitored stock, and ordered needed items.
Unpacked deliveries, stocked shelves, and insured examining rooms were fully supplied.
Sterilized all instruments.
Maintained cleanliness and neatness of office and dental areas.
Provided dental assistance on high volume days.
Scheduled of Dental, Medical, and Behavioral Health Services.
Transferred calls on multiple lines, verifying insurance coverage, processing patient paperwork, scanning documentation, filing patient charts, scheduling patient transportation to & from outside providers.
Collected of any copayment due at time of service.
Experience
2-5 Years
Level
Junior
Education
Social Work
Dental Office Assistant Resume
Headline : Highly qualified Dental Office Assistant with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Adobe Photoshop.
Description :
Politely answered phones and scheduled or confirmed office appointments and surgeries.
Set up examination room and dental trays in preparation for examinations and procedures.
Completed patient paperwork and scanned into Dentrix system.
Accurately recorded treatment information in patient records.
Alerted other staff when patients arrived and prepared records for dentist review.
Confirmed patient insurance benefits and checked claim statuses.
Drafted memos and referrals for the specialists.
Handled petty cash.
Tracked and updated patient appointments using Dentrix.
Scheduled initial and recurring patient oral hygiene appointments.
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