A Dental Office Receptionist works as a front line person in dental practices. The job duties that are typically listed on the Dental Office Receptionist Resume include the following – booking in new patients, greeting visitors, sorting out appointments, undertaking non-clinical tasks; dealing with patient’s calls and calling them back if needed; writing to them when necessary to chase payments and sending reminders; informing about routine check-ups and further dental treatment; using computerized diary system to book and cancel appointments; handing payment from patients; and performing administration tasks such as scanning, faxing and printing.
A smart appearance, the ability to stay calm under pressure, and an organized manner are welcome for this role. Strong communication skills and a cheery empathic mannerism would be advantageous. A personal interest in teeth, oral hygiene, and dentistry is an added asset. Most of these vacancies are filled by those having little education up to a high school level, while some have a degree qualification.
Objective : Seeking a challenging opportunity that will benefit from extensive experience in clerical work and customer service. Looking for the position which allows innovative exciting and authentic ideas to help organizations excel and prosper.
Skills : Microsoft Office, Human Resource Management, Data Entry, Scheduling Management.
Description :
Greeted Patients.
Registered new patients according to established office protocols.
Verified and updated patient information.
Entered all relevant patient information into a data system.
Maintained and managed patient records in compliance with privacy and security regulations.
Answered and managed incoming calls.
Responded and complied with requests for information.
Confirmed upcoming appointments and recalls according to office protocol.
Experience
2-5 Years
Level
Junior
Education
Diploma
Dental Office Receptionist Resume
Headline : Dental Office Receptionist Professional with an entrepreneurial spirit who takes an ownership approach in making business decisions that result in cutting costs while increasing productivity.
Skills : Medical Office, Clerical, And Pharmacy Tech.
Description :
Checked in patients, entering data, answering phones, making appointments.
Entered patient demographics in the computer, medical records experience, and filing information in patient charts.
Checked eligibility for insurance as well as Medicaid.
Updated client information and calling no show patients for rescheduling.
Prepared patients for treatment.
Scheduled appointments and assist in emergencies.
Scheduled patient appointments.
Experience
5-7 Years
Level
Executive
Education
Health Science Technology
Dental Office Receptionist Resume
Objective : Likable and dedicated Dental Office Receptionist with over 6 years of experience in a fast-paced company. Eager to offer superb analytical and computer skills to help the company grow its client base.
Skills : Medical Records, Supervisor, Customer Service, Insurance, Medical Terminology.
Description :
Trained new administrative staff.
Verified dental insurance.
Billed, collected, and posted insurance payments.
Created and presented patient treatment plans.
Collected coinsurance from patients.
Answered telephones.
Scheduled appointments.
Processed payroll.
Experience
2-5 Years
Level
Junior
Education
Health Policy Studies
Dental Office Receptionist Resume
Objective : Goal is to continue the education, also would like to get a Master's in Occupational therapy, and work in an environment that allows assisting in the progression of people.
Skills : Microsoft Office, Data Entry, Documentation.
Rotation of old files and assisting office manager in any other duties presented to me.
Printed out the end of the day data and retrieve information and some data entry.
Confirmed patient insurance, retrieve information, and some data entry.
Maintained petty cash, a professional reception area; also organize patient education materials, etc.
Managed day-to-day operations of a dental office.
Experience
2-5 Years
Level
Junior
Education
BA in Psychology.
Dental Office Receptionist Resume
Objective : A very outgoing, hard-working individual who seeks to enhance skills and provide the highest quality of customer service. Excellent interpersonal and organizational skills with attention to detail.
Skills : Microsoft Office Prof Suite, SAP For Accounts Payable, Oracle For Accounts Payable, Quicken, Quickbooks Basic, Navision For Accounts Payable.
Description :
Managed a busy front office area requiring the updating and maintaining of patient's personal and insurance information.
Scheduled future appointments and collected co-pays as well as any open balances while answering multiple phone lines and confirming appointments.
Excelled in the ability for time management of the extremely busy practice with 3-6 providers and 40-60+ patients on any given day.
Submitted claims electronically and promptly followed up on any rejected claims.
Sent out recall reminder cards monthly.
Scanned all patient and insurance information and became familiar with the process of paperless charts.
Collected and processed any information sent via email including patient records and new patient appointment requests.
Facilitated the scheduling of any treatment recommended by referring dentists.
Experience
2-5 Years
Level
Junior
Education
Dental Assisting Program
Dental Office Receptionist Resume
Objective : A self-starter, dedicated team player, self-directed, professional, and mature. Time management is also an important quality possess. Extensive experience in fast-paced professional environments.
Skills : Microsoft Office, Dentrix Trained, Fast Learner, Bilingual.
Description :
Answered the phone serving as a point of contact for day-to-day operations in our office, scheduled appointments ordered supplies, located, revised, and filed patient's charts, entered data into the computer, etc.
Used general office machines (printer, fax, copier, debit machine, computer)with office automation tasks.
Actively participated in the management of the office by performing a wide variety of clerical and administrative support duties.
Composed operating procedures and sets internal priorities to generate improvements in the administrative services of the office.
Had extensive knowledge of rules, operations, and practices, and judgment in locating and selecting the most appropriate guidelines to follow.
Coordinated patient appointments and updated patient records/account accordingly.
Worked closely with major insurance companies to ensure patient coverage and liability.
Experience
0-2 Years
Level
Entry Level
Education
BA in Spanish
Dental Office Receptionist Resume
Objective : Detail-oriented, dedicated, and highly motivated professional offering 20 years of diverse experience in medical office administration, health insurance delivery, and dental assisting. Eager to contribute to the team where my patient care, customer service, and knowledge will be effectively utilized to promote the future growth of the practice.
Skills : Microsoft Word, Multitasking, Planning Skills.
Description :
Managed the dentist and hygienist's schedules by ensuring all appointment times are filled appropriately.
Continually reviewed tickler file and recall list to fill cancellations and re-schedules.
Excellent documentation of cancellations and no-shows.
Confirmed patient appointments via text messaging, emailing, or calling depending on the preference of communication.
Answered multiple phone lines (with a smile) in an energetic, friendly but professional manner.
Checked patients in and out, collect appropriate fees and schedule patient appointments for follow-up visits ensuring patients stay on a recommended maintenance routine.
Obtained and reviewed all required documentation for accuracy and completeness; copy/record/scan records/Xrays, forms, reports, and correspondence into the computer as needed.
Experience
2-5 Years
Level
Junior
Education
Diploma
Dental Office Receptionist Resume
Headline : Dedicated and focused customer service representative/office assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Skills : Excel, Event Planning, Communication, People Management.
Description :
Responsible for scheduling appropriate dental procedures with correct time allotments Managed the receptionist area, including greeting patients/visitors and responding to telephone and in-person requests for information.
Displayed impeccable customer service to each and every patient.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes, and handled all incoming and outgoing correspondence.
Managed daily office operations and maintenance of equipment.
Processed and received insurance claims, payments.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Processed monthly billing statements.
Responsible for correctly receiving, posting payments to patient accounts.
Experience
5-7 Years
Level
Executive
Education
HS Diploma
Dental Office Receptionist Resume
Objective : A bilingual (Spanish/English) student who attended the college and strives for excellence and maintains a high standard of learning. Understand the value of constructive criticism, teamwork, and cultural adaptability to many situations.
Skills : Microsoft Office, Pro Doc, PowerPoint, Excel, Bilingual.
Description :
Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Scheduled appointments and maintain and update appointment calendars.
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Filed and maintained records.
Received payment and record receipts for services.
Greeted persons entering the establishment, determine nature and purpose of visit and direct or escort them to specific destinations.
Transmitted information or documents to customers, using computer, mail, or facsimile machine.
Experience
2-5 Years
Level
Junior
Education
BA in Political Science
Dental Office Receptionist Resume
Headline : Seeks to contribute to an organization that can use a highly motivated self-starter with excellent customer service and public relations skills, along with a proven ability to solve problems and discover efficient new operational methods.
Skills : Customer Service, Management, Microsoft Programs, Politeness, Cashier, Insurance.
Description :
Handled a wide range of office activities from answering the telephone, greeting patients, scheduling appointments, and handling past due accounts.
Answered Multi-line phones and process all fax traffic.
Oversaw fax and copy machine operations to include maintaining adequate levels of supplies and scheduling maintenance and repairs.
Customer Service by demonstrating an "upbeat" manner while dealing with people who are in pain or scared, helped patients get more comfortable with the situation.
In charged of financial support actions which include collecting and posting payments, filing insurance, and following through on unpaid claims.
Balanced daily transactions and order of office supplies.
Distributed mail and interoffice communication according to HIPPA regulations.
Scheduled examinations and treatments, Confirmed daily appointments.
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