A Department Specialist is that professional who has a great deal of knowledge about the department operations and workings. The job description for this role differs widely from department to department, but here is a bullet list of some tasks that are mentioned on the Department Specialist Resume – overseeing the work of employees, delegating work among staff, ensuring workflow is in an orderly manner, monitoring the work performance of the staff, providing technical assistance, ensuring that the workers complete the project within the time frame, and focusing on all intrinsic details pertaining to customer queries and requests.
Those seeking to work in this supervisory role should depict on the resume skills like – a thorough knowledge of the department operations, time management skills, proficiency in MS Office and relevant software, multitasking abilities, excellent leadership qualities and communication skills. Most of the eligible candidates have a Master’s degree pertaining to the field of work as their qualification.
Objective : Seeking to obtain a job opportunity in the field of marketing by utilizing strong communication and leadership skills from experience of being a student-athlete accompanied by knowledge of the field of Marketing.
Skills : Ad Hoc, Visual Basics, SPSS, Macros, Quantitative Research, Photoshop, Indesign, Data Mining.
Description :
Collects data/information for department use in special projects or reports.
Updates information and reports typically on the computer.
Conducted monthly customer service training classes for employees of the department.
Trained and coached new employees, as well as coaching classes for existing employees.
Unloaded, unboxed, and stocked delivery boxes weighing up to 100 pounds.
Handled departments nightly, weekly and monthly deposits, as well as keeping accurate and precise profit and expense logs; maintained sales records for inventory control.
Demonstrated flexibility and adaptability by changing departments based on store needs.
Coordinated daily cash reconciliation for the entire department.
Experience
0-2 Years
Level
Entry Level
Education
BS
Department Specialist - General Resume
Headline : Department Specialist is responsible for providing product knowledge to the rest of the organization, including looking out for new products and technology trends. This includes identifying new applications and technologies, and generating forecasts.
Skills : Retail Sales, Customer Service.
Description :
Managed inventory for the children's book department and sales book department.
Shipped books to various facilities and locations for customers.
Assisted customers in locating particular books.
Compiled statistical data for top-level management, human resources, and security teams.
Created multimedia content for internal and external activities, to include recruitment presentations, staff meetings, training classes, and announcements.
Promoted strong working relationships with military customers and government agencies.
Consulted with human resources and legal team to obtain clearance of materials for public release.
Planned and scheduled to coordinate travel briefings, appointments and personnel time off requests.
Experience
5-7 Years
Level
Executive
Education
Associate
Department Specialist I Resume
Headline : Seeking to serve a growing organization where passion for the education of youth growth and development will be utilized, as continue to learn and grow.
Skills : 55+ Wpm, Microsoft Office Suite, Winfax.
Description :
Handling small/large amounts of money, verifying authenticity.
Utilized organizational skills to reproduce shop design and product placement.
Led biweekly store shipments efficiently displaying products while maintaining visual appeal.
Train direct reports on sales skills and company standards.
Collaborate quarterly with direct reports to assess progress.
Create a weekly schedule of 30+ direct reports within payroll budget guidelines.
Conduct interviews and conduct onboarding orientations for new recruits.
Builds strong teams by establishing systems that promote learning, collaboration and communication among staff.
Experience
5-7 Years
Level
Executive
Education
Medical
Department Specialist-General Merchandise Resume
Headline : Goal-oriented employee dedicated to high levels of customer satisfaction and meeting aggressive business goals. Extremely energetic and outgoing with great experience in customer service and always looking to expand skills and pursue new job opportunities.
Skills : Team Management, Safety, Skilled Interviewer, Computer Skills: All Microsoft Office Products, Peoplesoft, Paychex.
Description :
Selected for department specialist role in the human resources department in a unionize facility due to proven attention to detail, and strong analytical ability.
Worked with the Human Resources manager to handle grievances to ensure that the facility was in compliance and agreement with the union contract.
Overhauled safety programs to generate proven results through the implementation of behavioral-based safety training programs.
Continued to aid in reducing workers' compensation expenses with continued efforts of execution and maintenance of return to work strategy, and behavior-based safety initiatives.
Continued partnership with area physicians to improve understanding of job demands.
Responsible for controlling inventory, ordering and merchandising products and for sales profitability performance in both the candy and coffee departments.
Interacted daily with account executives, managers and clients to provide continuous customer service and support.
Experience
5-7 Years
Level
Executive
Education
BF
Department Specialist-Coordinator Resume
Headline : Seeking to create a welcoming environment for clients while meeting their needs in a professional manner. Interacting with people of different backgrounds, nationalities, lifestyles, and beliefs is very important.
Skills : Microsoft Office, Data Entry, Documentation.
Description :
Interacted daily with account executives, managers and clients to provide continuous customer service and support.
Assisted with statewide RFPs for employer group health benefits.
Proofreading and editing drafts, creation and maintenance of an internal tracking database, and annual review/update of proposal database content.
Responsible for researching, composing and creating presentation materials, creating materials such as agendas, timelines, and reports.
Performed routine and daily administrative support tasks throughout the Marketing department as needed.
Interacted daily with account executives, managers and clients to provide continuous customer service and support.
Tracked and evaluated results from the predictive maintenance tasks to schedule projects to avoid catastrophic failures.
Experience
5-7 Years
Level
Executive
Education
BS
Department Specialist II Resume
Headline : Seeking employment with a company where one can grow professionally and personally. Highly experienced seasoned business professional with wide-ranging expertise including negotiations with clients, sales, research, and customer service.
Maintained all aspects of manufacturing equipment as well as the facilities building and grounds.
Implemented the predictive maintenance program utilizing thermal imaging of electrical components as well as the Shock Pulse Method and vibration analysis.
Tracked and evaluated results from the predictive maintenance tasks to schedule projects to avoid catastrophic failures.
Unpackaged product from shipment, organized product faced shelves, set up new floor sets, work cash registers, count drawers, and make deposits.
Helped customers find products and solve issues in a timely matter.
Responsible for researching, composing and creating presentation materials, creating materials such as agendas, timelines, and reports.
Performed routine and daily administrative support tasks throughout the Marketing department as needed.
Experience
5-7 Years
Level
Executive
Education
HS
Department Specialist - Team Lead Resume
Summary : Department Specialist is responsible for maintaining the day-to-day operations of a specific department or functional area. Able to multi-task and take ownership of projects, while also being a great team player, able to work well with others in the company.
Skills : Microsoft Office, Personnel Management, Customer Service, Cash Handling.
Description :
Performed end-user support using information systems.
Helped many non-technical users become acclimated with information systems.
Created tracking reports to improve departmental efficiency and reduce costs for the company, including researching discrepancies in shipping and receiving documentation.
Garnered attention from fellow associates and management as a "go-to" person to help resolve challenging issues.
Created performance reports for management on a weekly, if not twice- or thrice-weekly basis.
Attained membership on the clerical/administrative safety group, which addressed safety concerns and created safety protocols for clerical/administrative personnel.
Scheduled delivery appointments for inbound shipments.
Utilized MS Access database to enter charges for delivery appointments missed or late arrivals.
Experience
10+ Years
Level
Senior
Education
MS
Department Specialist III Resume
Objective : Customer-focused service professional looking for a position in the data entry field with experience in an inbound call center for several fortune 500 companies.
Skills : MS Office, Data Entry, Typing, Documentation, Customer Service.
Description :
Responds to inquiries in the area of responsibility.
Collects data/information for department use in special projects or reports.
Updates information and reports typically on the computer.
Answers department phones as needed and routes to the appropriate areas.
Reviews information/data and makes decisions within well-defined guidelines, parameters, and instruction.
Examines and prioritizes documents to determine work to be completed or the best course of action.
Coordinate all stock and signage for the entire store including demos and store promotions.
Ran all store pricing, ensuring pricing reflected company promotions and standards.
Handled various tasks across the entire store, covering multiple departments.
Experience
2-5 Years
Level
Junior
Education
HS
Department Specialist Manager Resume
Summary : Broadly skilled professional with an extensive background in the retail environment and with particular strengths supporting Merchandising, Product Management, Purchasing, and Space Analysis. Excellent interpersonal skills, effective working at all levels within and outside the organization. Self- motivated, able to react quickly to rapidly changing priorities and in time-sensitive environments.
Skills : Microsoft Office-Advanced, Oracle PeopleSoft, Payroll, 10-key, Type 55-65 Wpm, Quickbooks, Research And Resolution.
Description :
Process payroll for 150+ executives across the company's 19 different divisions; monitor payroll for accurate taxes and deductions.
Issue all special payments for executives including bonuses, deferred compensation, disability and vacation pay.
Perform 1750+ annual manual entries to ensure special payments are processed accurately and in a timely manner.
Process any disability pay for an entire company with 135K personnel.
Answer incoming phone and email inquiries on any payroll issues.
Research complex accounting and payroll issues, interpret and apply relevant union contracts and make any corrections or adjustments for 75K personnel.
Prioritize tasks and process emergency requests such as severance checks to ensure all deadlines are met.
Manually key all entries and meet deadlines with a 99.9% accuracy rate.
Experience
7-10 Years
Level
Management
Education
BS
Lead Department Specialist Resume
Objective : Patient and empathic customer service representative with an extensive background in conflict resolution and customer care. Desires a front desk or customer service role. The friendly associate is adept at working in diverse retail and customer service environments.
Skills : Customer Service, Microsoft Office, Management, Phones, Money Management, Money Handling, Telecommunications, Cashier, Problem Resolution.
Description :
Provided an elevated customer experience to generate a loyal clientele.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales, marketing, and administrative teams on a daily basis.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Directed calls to appropriate individuals and departments.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Experience
2-5 Years
Level
Junior
Education
Associate
Associate Department Specialist Resume
Headline : A highly results-driven and accomplished bilingual human resources professional with a proven track record in the achievement of talent management, employee relations, coaching, benefits/compensation, staffing, employee safety initiatives, and organizational efficiency. Looking for a new opportunity that furthers career growth and development while also introducing new challenges and progression within Human Resources.
Skills : Microsoft Suite, Bilingual, Extremely Organized, Knows Both Apple and Microsoft Operating Systems, Filing, Web/Social Media Savvy, Detail Oriented, Photography, Video Editing, Photo Editing.
Description :
Provided administrative and analytical support to the sales team which included report generation and consolidation of data.
Worked with the appropriate cross-functional areas to obtain necessary raw sales and product performance data for customers and management reviews.
Interpreted/ran charts from the above data and compiled PowerPoint and Excel presentations for management reviews.
Provided performance reports for monthly sales and expenses comparing actual expenses to budget and present the variance observations to the team.
Created and maintain a program whereby customers are able to receive performance logs in a timely manner.
Led and implemented the product discontinuation process.
Provided software training to the new Sales Consultants.
Experience
5-7 Years
Level
Executive
Education
MBA
Department Specialist Resume
Headline : Experienced Department Specialist versed in using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage. Also, goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge.
Skills : Computer Programs, Merchandising, Customer Service, Cash Handling.
Description :
Facilitated monthly and quarterly physical inventory counts.
Administered all point of sale opening and closing procedures.
Described merchandise and explain the operation of merchandise to customers.
Designed displays to make the store experience interactive and engaging.
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Established and maintained proper high traffic displays, resulting in increased sales.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
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