A Department Store Manager is responsible for overseeing the day-to-day operations of the department store, and ensure that the operations are carried out smoothly and effectively. The duties performed on daily basis are listed on the Department Store Manager Resume as – motivating the sales team, creating business strategies, training new staff, developing promotional materials; and overseeing new staff. Other duties include –responding to customer complaints, ensuring department store compliance with health and safety regulations; developing and arranging promotional material and in-store displays; preparing detailed reports on buying trends, monitoring inventory levels, and ordering new items.
The most sought-after skills include the following – strong leadership and customer management skills; customer service-oriented with a deep knowledge of basic business management processes, excellent communication, and interpersonal skills. A bachelor’s degree in business administration or a relevant field is mandatory. Work experience working in a retail environment is ideal for a managerial role.
Objective : Department Store Manager with 3years of experience in Managing all daily activities in a specific area of the store (SR, Footwear, Apparel, etc.), including selling and service, selecting and developing associates, merchandising, and time and business management.
Performed personnel duties such as recruitment, interviewing, hiring, training, evaluation, discipline, and job termination.
Responded to customer questions and complaints.
Inventoried stock.
Assigned duties to workers.
Authorized payments and merchandise returns.
Ensured merchandise was correctly priced and displayed.
Experience
2-5 Years
Level
Executive
Education
Diploma
Department Store Manager Resume
Objective : Department Store Manager with over 10 years of progressive experience in strategic planning, improvement in customer service and sales. I have a proven record as a leader by example and build a positive and winning team to exceed in customer service.
Skills : Administration Skills, MS Office.
Description :
Performed when absent, as the Store Director, resolved customer relations issues.
Provided leadership to create and maintained positive public relations and involvement with the community.
Met frequently with Department Managers to review advertisements, sales plans, store conditions, store promotions.
Developed and implemented plans to reduce department shrinkage.
Managerial Duties: Promoted a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service.
Responsible for the profitability of the total store.
Practiced aggressive cost control for all in-store operating, maintenance and supply costs.
Experience
2-5 Years
Level
Executive
Education
MS
Department Store Manager Resume
Headline : Executing and maintaining visual merchandising and selling floor standards, and also Communicating promotional event information to maximize results of each event.
Skills : Administration, Store Manager.
Description :
Directed operations of a company.
Directed operations of a public sector organization.
Oversaw service-providing activities.
Reviewed sales reports and financial statements.
Measured productivity and cost efficiency.
Maintained smooth daily operations.
Managed staff schedules and work assignments.
Experience
5-7 Years
Level
Junior
Education
GED
Department Store Manager Resume
Objective : Department Store Manager with 5 years of experience in Identifying merchandise issues and opportunities based on selling and customer feedback, Supervising, training, and developing associates within a designated area.
Skills : MS Office, Store Manager, Communication Skills.
Description :
Managed all aspects of a department store.
Assisted customers in selecting desired merchandise.
Organized inventory and oversaw advertising.
Effectively supervised employees.
Computerized billing including accounts receivable and payable.
Provided all customer services to the clientele.
Executed business plans, implemented policies and procedures, and developed organizational and technical strategies.
Experience
2-5 Years
Level
Junior
Education
MS
Department Store Manager Resume
Objective : To establish a long-term career in a company where I may utilize my Department Store Manager professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Provided assistance to customers with questions or concerns.
Maintained visual presentation, inventory, security, shortage control, weekly sales/bestsellers, and human resource operations.
Focused on community-related activities to build productive relationships with the local schools, groups, and authors.
Contacted publishing companies to arrange book signings with our best selling authors.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Psychology
Department Store Manager Resume
Objective : Highly effective management Department Store Manager professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Skills : Hiring Skills, Monitoring Skills.
Description :
Scheduled employees, banking procedures, coaching and monitoring of sales, providing feedback on their sales performance as needed to improve sales and generate revenue to meet and exceed sales goals daily, weekly, monthly, and quarterly.
Hired and fired, and opened and closed off the store.
Dealt directly with vendors, implemented floor plans, in the front and back of the house.
Established and maintained 20 vendor partnerships.
Completed 6 performance reviews each quarter, offering praise and recommendations for improvement.
Managed all aspects of store operations including finance, administration, purchasing, inventory control, and staffing.
Expanded sales volume by $100k plus.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Department Store Manager Resume
Objective : Identifying and communicating key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Skills : Training Skills, Hiring Skills, MS Office.
Description :
Restructured policies and procedures resulting in increased yearly profits of 5% plus.
Attended numerous sessions to generate ideas to help maximize sales and exceed goals established for our store.
Conducted staff performance evaluations.
Engaged in staff recruitment, interviewing, hiring, training, evaluation, discipline.
Ensured that individual departments effectively schedule work hours and controlled overtime expenditures.
Provided leadership, direction, and technical support for other department and store managers.
Developed and maintained relationships with customers, peers, and direct reports.
Experience
2-5 Years
Level
Junior
Education
Diploma
Department Store Manager Resume
Headline : Collaborating with the store development team to develop an integrated market plan, Maintaining relationships with jurisdictions, and planning commissions to ensure seamless openings for new stores or remodels/renovations.
Skills : Communication Skills, Coordinating Skills.
Description :
Supervised and coordinated scheduled work activities.
Recorded delivery of merchandise, compared record with merchandise ordered and reported discrepancies to control costs and maintain correct inventory levels.
Maintain systems to monitor profit and loss according to budget projections and report variances.
Furnished Senior Management with timely financial reports.
Collected and analyzed project metrics for tracking against trends in risk management and in revenue and profitability targets.
Communicated KPIs to department leadership and proposed solutions to key issues.
Interactively engaged and encouraged the team to participate in high-level discussions regarding overall company goals, department objectives, and specific project aims.
Experience
5-7 Years
Level
Executive
Education
MS
Department Store Manager Resume
Objective : Accomplished executive with extensive experience in sales management and operations spanning throughout the retail, and accounting genre. Passionate about quality and customer satisfaction. The proven track record for successfully improving efficiency, productivity, and profitability. Most noted for outstanding interpersonal, and motivational skills.
Skills : Management, Executive Management.
Description :
NY -Interviewed and hired personnel using the pride model.
Signed changes accordingly to store planogram.
Effectively communicated with District Manager on a regular basis.
Responsible for effective implementation of all visual merchandising standards and operational direction.
Followed proper administrative procedures and completed all required reports.
Met sales goals.
Assisted and educated customers.
Experience
2-5 Years
Level
Junior
Education
Associate
Department Store Manager Resume
Headline : Looking for long term employment with a growing company. A self-starter with quality leadership ability, great attitude, very flexible and dependable. I have successfully achieved targets and met sales quotas consistently. For the last year, I have been a full-time student working towards my Business Admin. Degree.
Skills : Organizational Skills, Multitasking.
Description :
Greeted customers and provided customers with excellent customer service.
Knowledgeable about all products sold in the store (men and women).
Created client records and provided clients with upcoming sales and promotions.
Performed store recovery daily making sure clients were comfortable and the store was presentable for shopping.
Had cashier duties including, handling including customer complaints, returns, new accounts, and balancing nightly drawers.
Worked with and trained new associates.
Organized and set-up store visual displays on the selling floor.
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