A Desk Attendant takes responsibility for greeting the customers of the company and also undertakes a variety of clerical and administrative tasks. A well-drafted Desk Attendant Resume indicates the following duties and responsibilities – taking phone calls, updating records, providing customer service; handling mail; maintaining records of visitors; updating the records manually; taking responsibility for collecting payments, handling inquires and making reservations; handling customer’s complaints; keeping records of all business transactions, and supervising the other staff members.
Those seeking to make a career in this type of service should make a mention of the following – courtesy, good communication skills; attention to details; IT skills, diplomatic and politeness; good problem-solving skills; the ability to multitask; basic math skills; the ability to work under pressure; and high level of tolerance. While formal education is not mandatory, possessing a professional attitude is mandatory.