A Digital Product Manager is responsible for overseeing the entire lifecycle of the company’s product. Typical work activities are listed on the Digital Product Manager Resume as – overseeing the entire lifecycle of the product, creating a great customer experience, defining the scope of the project and building the technology; taking responsibility for managing and monitoring the product schedules, scope, and budgets; managing communication across multiple team members, advocating for the end-users, building and improving features based on weak points; and conducting end-user tests.
As this job is technical in type, the Managers are expected to possess the following skills and traits – a solid understanding of web development from coding to layout; the ability to perform web maintenance; experience in product design and marketing; and proficiency in relevant software. Employers typically prefer to hire those possessing a degree in marketing or sales. Managerial expertise is as well needed.
Summary : Valued leader in a well established, forward-thinking organization who would assist the company to achieve growth and profits through use of my previous experience and qualifications.
Skills : Project Management, Product Management, Information Technology, Network Administration, Documentation & Testing, Comptia Net+ Certified, Dental IO And EO X-Ray Equipment, Dental Software, Computer Hardware, Process Improvement,.
Description :
Directed handling of customer and product escalation concerns.
Incident resolution via proactive monitoring of products and outstanding issues.
Analyzed data and metrics to identify product trends and patterns.
Liaisoned between Support Department and DevelopmentQA Teams utilizing communication to ensure identified product trends are understood and prioritized accordingly and provide product improvement ideas.
Collaborated with Product Support Team Managers, Support Team Managers, and specialists to implement improved procedures and process resolution for product issues and concerns.
Communicated with field representatives to provide important information on identified product issues.
Developed new hire and continuing education training programs for new and existing products.
Experience
7-10 Years
Level
Management
Education
Information Technology
Digital Product Manager Resume
Summary : Increasing YOY growth in page views 113%, uniques 30%, and record-high YOY growth 195%; Creating new sell opportunities that increased revenue; Reducing marketing expenses by eliminating ineffective campaigns and improving strategy for street team promotions.
Skills : Multitasking, Managing Skills.
Description :
Created and continued development of knowledge testing programs for internal promotion of support specialists.
Built a world-class, consumer-focused caring platform that enables Hallmarks lines of business (LOB) across the enterprise (Crayola, Crown Media, Hallmark Global) to accelerate their direct-to-consumer product strategies.
Developed a Cloud-first, multi-tenant digital platform that provides capabilities and services, such as a unified Hallmark Profile, Product Recommendations, Global Payment services, etc.
Built, secured, and operated digital consumer products for Hallmarks LOBs.
Scaled development capabilities to build for Hallmarks future.
Created and manipulated prototypes, wire frames, and designs.
Communicated effectively at all levels and across disciplines to deliver results that positively impact user experience and increase revenues.
Experience
7-10 Years
Level
Management
Education
GED
Digital Product Manager Resume
Summary : Working as a social media producer with Harpo's Emmy Award-winning production team for live streaming of the Brene Brown Iyanla Vanzant eCourses, Building products that led to OrlandoSentinel, increasing local visits 2.5% month over month.
Re-defined the member experience improving content hierarchy, communication channels and layout.
Defined the UI of a central CMS that increases efficiencies of internal processes and front-end member facing product offerings.
Managed the entire product development cycle of various web properties.
Driven user engagement across multiple product lines.
Collaborated closely with development teams to build client specific sites serving up proprietary and shared content.
Served as the liaison between the technical team, web team, client services and direct clients.
Understood and analyzed user needs through user studies, market research, and data analysis.
Experience
7-10 Years
Level
Management
Education
Bachelors In Art
Digital Product Manager Resume
Objective : Over seven years of experience in IT Management, including strategic direction, budget preparation, vendor relationships, and planning. An accomplished Certified Scrum Professional for the Federal Reserve Bank and Capital One, coaching and facilitating agile scrum while removing impediments for the teams so they are able to deliver the sprint goals.
Experienced Accountable for leading various initiatives in support of Capital One's Canada Card and Corporate strategy through the product development life cycle.
Able to understand customer expectations industry best practices current gaps & technical constraints participate in developing the road map to address identified needs drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams, and third-party vendors to deliver the optimal customer experiences Migrated over 250 web pages for Capital One Canada Card and 100 pages of Capital One Corporate web pages to an updated java based platform enabling the line of business more control over their site and faster and more reliable updates.
Managed all of Capital One Canada Card's digital intent and created their digital road map.
Managed all of Capital One Corporate's digital intent and created their digital road map.
Created and re-engineered the internal triage process for Digital Portal Program cutting down meetings by 90% and increasing efficiency by 50%.
Integrated strategy for all aspects of learning technology at Capital One University, enabling the training for 27,000 associates and 20,000 3rd party associates across 8 countries in 1000+ locations.
Customized and implemented Outstart LCMS, Confirmit survey/assessment tools and Compliance reporting systems, and the upgrade enterprise-wide for Plateau LMS enabling training for all of Capital One.
Experience
2-5 Years
Level
Junior
Education
Masters Of Teaching
Digital Product Manager Resume
Summary : Over eight years of experience in IT Management, including strategic direction, budget preparation, vendor relationships, and planning. An accomplished Certified Scrum Professional for the Federal Reserve Bank and Capital One, coaching and facilitating agile scrum while removing impediments for the teams so they are able to deliver the sprint goals.
Skills : IgnitionOne Digital Marketing Suite, Acquisio Media.
Description :
Able to understand customer expectations industry best practices current gaps & technical constraints participate in developing the road map to address identified needs drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams, and third-party vendors to deliver the optimal customer experiences Migrated over 250 web pages for Capital One Canada Card and 100 pages of Capital One Corporate web pages to an updated java based platform enabling the line of business more control over their site and faster and more reliable updates.
Created and re-engineered the internal triage process for Digital Portal Program cutting down meetings by 90% and increasing efficiency by 50%.
Customized and implemented Outstart LCMS, Confirmit survey/assessment tools and Compliance reporting systems, and the upgrade enterprise-wide for Plateau LMS enabling training for all of Capital One.
Created and built reports for Virtual ACD project, Credit Card Act training for the University, Chevy Chase Bank Integration to track completion status of training.
Researched opportunities for new product and feature development in partnership with internal and external stakeholders.
Developed and maintained documentation for our products.
Identified gaps and prioritized new features.
Experience
7-10 Years
Level
Management
Education
GED
Digital Product Manager Resume
Headline : Creating and built reports for Virtual ACD project, Credit Card Act training for the University, Chevy Chase Bank Integration to track completion status of training.
Skills : Adobe Creative Suite, Book Design And Layout, Marketing Materials, Brochures And Posters, Print Production And Web Design, Project Management, Typography, Photo Editing.
Description :
Designed layout of text and graphics for print publishing, such as marketing materials, and print products such as video game strategy guides in compliance with internal and external branding standards.
Web designed for online video game guides and e-guides for Apple products such as iPhones and iPads.
Video edited and production of gameplay for marketing and video game walkthroughs.
Managed freelancers, coordinate with in-house staff and video game design and distribution companies for timely delivery of work products, including print, web, and tablet and mobile applications for Apple products.
Converted print products to web-ready products.
Helped develop a process for eGuides.
Enabled LMS access for COAF training which allowed them to centralize training materials and track training for all of their associates.
Experience
5-7 Years
Level
Executive
Education
Diploma
Digital Product Manager Resume
Summary : Digital Product Manager with extensive experience developing and/or managing the product lifecycles of community and entertainment products, with a proven ability for obtaining results. Experienced in managing daily operations for corporate and niche websites and implementing improvements in presentation and usability that lead to positive growth and increased market reach.
Skills : Product Strategy And Development; Digital Media, User Experience, Project Management, Content Management Systems, Online Analytics, Social Media, Basecamp, JIRA, Copy Editing, Proofreading, Adobe Photoshop, AP Style, Search Engine Optimization.
Description :
Oversaw creation of content and development of ideas that increased metrics across products.
Succeeded as member of the core launch team for next-generation responsive website and oversaw front-end content management.
Led local migration to new online listings platform that resulted in the vendor redesigning functionality; adopted model for Tribune websites.
Directly engaged with readers through social media tools and created strategies to drive readers to the core product.
Launched redesigned annual restaurant awards and increased page views.
Drove training of features and entertainment department through social media tools, content management systems, blogging, and search engine optimization.
Led strategic development of entertainment website, including day-to-day content decisions, metrics goals, revenue, content development, and budget management by providing leadership to the editorial staff, freelancers and interns; held responsibility for capturing the 21-34 demographic: Surpassed page view goals for six straight months.
Experience
10+ Years
Level
Senior
Education
BS In Journalism
Digital Product Manager Resume
Summary : Collaborating with licensing partners in the development of mobile games and other digital products by providing brand direction, feedback on monetization strategy, routing approvals, gathering assets, and connecting partners with appropriate marketing contacts.
Skills : Product Management, Project Management, Analytics, SEO, Marketing Strategy, JIRA, Confluence, Requirements Analysis, CMS, CRM, Mobile, IOS, Android, Microsoft Office, Agile Development, Waterfall, Scrum, HTML, CSS, XML, Advertising, Cross-Functional Team Leadership, Vendor Management, Social Media.
Description :
Managed advertising and integrated marketing teams to create and execute high-revenue sponsorship campaigns.
Drove the network's TV Everywhere / OTT mobile app initiatives, leveraging existing tools & frameworks to integrate disparate products into a cohesive brand experience.
Rescued the oft-delayed development of a CMS for deployment to the print & television content teams, and defining a roadmap to incorporate real-time analytics and content analysis tools.
Procured & managed internal/external developers, saving over $150k in potential cost overruns.
Managed the ideation and iterative launch of an interactive calendar that pulled in the highest traffic metrics holiday period, at 28 PVs/visit vs.
Built experience in responsive web design and ad integration working on a site redesign, while refining requirements definition, project scoping, and wireframing skills.
Defined KPIs to measure the success of the mobile games business.
Experience
7-10 Years
Level
Management
Education
B.A. In Communication Studies
Digital Product Manager Resume
Headline : Highly qualified Digital Product Manager with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Google Adwords, Google Analytics, Reputation Management.
Description :
Expected in digital product and service offerings including mobile, promotional contests, digital display ads, programmatic advertising, email, and services such as SEM, web development, and social media.
Developed and built digital sales opportunities for new and current advertisers.
Worked one on one with Account Executives to help understand clients' needs and develop digital media plans to fulfill those needs.
Executived on sales calls to propose targeted digital solutions.
Created and analyzed online reports, data, and statistics to optimize, upsell and renew client contracts.
Managed SEM, Facebook advertising, daily deal, contests, and email marketing.
Project managed for website builds and contests.
Experience
5-7 Years
Level
Executive
Education
G.E.D
Digital Product Manager Resume
Objective : Coaching others, recognize their strengths, and encourage them to take ownership of their personal development, and also Analyzing complex ideas or proposals and build a range of meaningful recommendations.
Served as a Digital Product Manager within Citi's Retail Services group, supporting large big-box retailers within the private label credit card space.
Worked with large big-box retailers to understand their business & technology needs in order to drive revenue.
Part of Digital product management group for Citi's Retail Services organization.
Spearheaded the Digital Holiday Readiness for key Citi partners (Best Buy, Sears, Home Depot, Specialty fuels) and executed seamless reporting throughout the critical time frame.
Helped strategize Point of Sale transformation by partnering with the Business solutions group to create an execution roadmap.
Managed IT product road maps by ensuring changes in the market, business priorities, and technology advancements are reflected.
Served as a liaison between the Information Technology group and the Business to determine the feasibility of new functionality, sizing of work requests, requirements gathering, and product launch.
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