A Director of Banquets is responsible for directing assistant banquet managers, servers, and captains, and also assists in setting up the department with its daily banquet operations. Typical work activities are listed on the Director of Banquets Resume as – providing leadership and support for all Banquet managers and colleagues; training, evaluating and scheduling Banquet colleagues, supervising the work of the colleagues; ensuring proper care and maintenance of hotel equipment, coordinating and ensuring the needs of the catering department, preparing the payroll and gratuity reports, organizing and orchestrating any last-minute changes and details.
To become the Director of Banquet jobs, the applicant must have a bachelor’s degree and have food and beverage service experience, and several years of banquet management experience. Candidates for this role must possess – basic computer knowledge, exceptional organizational skills, in-depth knowledge of food and preparation, and solid knowledge of wine.
Headline : An accomplished and seasoned professional with an extensive background in the catering industry. Providing an atmosphere of exceptional employee morale and impeccable customer service. Produce high service standards, adapt to situations without sacrificing attention to schedules, deadlines, budgets, quality control, and the bottom line.
Developed all banquet operational service standards used throughout all six company resorts.
Trained staff & management to adhere to steps of service.
Served as member of development team and lead operational manager for annual NJ Food & Wine Festival.
Cultivated and instructed 6 month catering training program resort-wide that was open to all employees and local residents.
Served as lead designer and developer of new hire orientation manual.
Developed 72 page Emergency Procedures, Crisis Communication Manual.
Established signature scent for property lobby and meeting space.
Experience
5-7 Years
Level
Executive
Education
MS
Director of Banquets Resume
Headline : Seeking a productive position that will put my skills, extensive knowledge, and ideas to work. Looking to grow and enhance with a customer-oriented company as a leader and part of a professional environment to promotes success along with an enjoyable work experience.
Skills : Microsoft Office, Software Navigation, Food Cost. Labor And Budgeting, Menu Development, Team Building, Customer Service.
Description :
Responsible for all banquet operations related to 55,000 Sq. of meeting and convention space.
Managed a staff of two assistant managers, eight supervisors, and 45 associates along with responsibility for the audiovisual operations, Business Center Concierge's staff and Trade Center operations.
Encouraged and created a positive incentive programs for the department and promote a teamwork environment to enhance guest satisfaction.
Directed 3 banquet managers, 6 captains, 3 supervisors and 1 bar manager.
Organized and serviced holiday brunches for up to 4,000.
Responsible for the set up and service of corporate meetings, weddings, and social events for up to 30,000.
Planned, organized and judged employee competition to develop resort-wide signature drink.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Director of Banquets Resume
Summary : As a Director Of Banquets, responsible for Resulting developing, maintaining, and improving employee relationships via effective communication, performance management, processing grievances and/or disputes as well as fairly and consistently applying policies and standard operating procedures.
Skills : Computer Skills, MS Office.
Description :
Trained team members (captains, servers, housemen, etc), as well as document and improve employee performance.
Responsible for all written communication to determine staffing, assignments, and set-ups.
Responsible for maintaining a strong client relationship and ensuring that all specifications are communicated and executed by all.
Responsible for monthly scheduling and payroll for the banquet department.
Attended and participated in management meetings (pre-shift, post-shift, BEO, resume, manager's meeting, department meetings, etc).
In charged of development and maintenance of all policies, procedures, and quality standards, utilizing a continuous improvement approach.
Participated in the Manager on Duty Program on select weekends.
Experience
10+ Years
Level
Senior
Education
MS
Director of Banquets Resume
Headline : As a Director Of Banquets, responsible for Collaborating with the Human Resources and Executive Leadership team, lead departmental Employee Labor Relations: hiring, performance appraisals, coach and counseling, training, disciplinary actions.
Skills : Time Saver, Adaco, Meeting Matrix, Delphi,micros Etc.
Description :
Responsible for the development and implementation of a training plan to ensure a high-quality presentation and level of service.
Implemented and monitored the department's budget and managing expenses with budget constraints in conjunction with conducting an inventory of departmental equipment.
Responsible for the development and maintenance of all policies, procedures, and quality standards within the department, utilizing a continuous improvement approach to ensure high quality, cost-effective and customer-focused operation.
Supervised human resources for the banquet department to retain and motivate associates.
Hired, trained, and developed employees.
Conducted performance and salary reviews and actively involved in the development of the existing catering staff in-service techniques, menu presentation, policies, and procedures.
Responsible for maintaining a strong client relationship and ensuring that all convention/meeting/catering specifications are communicated to and executed by all hotel operations making for a successful event experience for the meeting planner and attendees
Experience
5-7 Years
Level
Executive
Education
MS
Director of Banquets Resume
Objective : To obtain a position within Director of Banquets where my experience and skills may be utilized to increase the hotels profitability while providing the highest standards for guest satisfaction. To be a part of a larger hospitality organization that offers career growth and opportunity.
Skills : Planning Skills, Supervising Skills.
Description :
Fully responsible for all private parties and member events.
Booked, set up, executed and break down all banquets that generate $2.8 million.
Developed each menu with the assistance of the banquet chef.
Worked closely with the head chef for all member functions.
Worked efficiently with florists, decorators, bandleaders and D.J.'s to successfully complete each and every party.
Accommodated guests of 50 to 1000 people.
Responsible for directing all Banquet Managers, Supervisors and Captains in the day to day-to-day operations of the department.
Experience
2-5 Years
Level
Executive
Education
B.B.S. In Business Management
Director of Banquets Resume
Summary : Highly qualified Director of Banquets with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Created and monitored Chemical Hazard Communication area in compliance with OSHA 29CFR 1910.1200 App E.
Educated associates on proper labeling of hazardous chemicals and knowledge of Material Safety Data Sheets.
Created communication board to inform workers of potential hazards.
Kept all places of employment clean and orderly and in sanitary condition.
Kept floors clean and dry.
Created programs to allow associates to purchase Safety shoes 29 CFR 1910.22-30 and have the cost of shoes deducted from employee's payroll.
Generated an average of $5.5M annual group revenue and $1.5M annual social events revenue.
Experience
10+ Years
Level
Senior
Education
A.A. In Organizational Management
Director of Banquets Resume
Objective : Seeking a leadership role in catering on Long Island Extensive Operational Experience Highly Motivated Excellent People Skills Dedicated to Impeccable Service Strong Verbal and Writing Skills Expert Trainer and Motivator Personable, Friendly, Enthusiastic, and Professional Demeanor Ability to Work Under Pressure in Fast Paced Environment Expertise in Food and Beverage and Menu Planning Keen Eye for Detail Experience in Union Environments Seasoned Manager.
Skills : Microsoft, Management Experience, Public Relations.
Description :
Responsible for the completion of weekly banquet event orders.
Handled billing for all banquet functions and ensure client satisfaction.
Accountable for quarterly inventory and purchasing of supplies/equipment.
Conducted monthly Star Service training for all line professionals.
Performed daily walk through of function space to report deficiency to appropriate department.
Managed weekly payroll processing and scheduling for staff of 10 union and non-union employees.
Set and administered budgets for labor, supply procurement, and annual capital purchases.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Director of Banquets Resume
Summary : A talented individual who has had a lifelong interest in the hospitality industry. A results-driven leader with expertise in all areas of Food Beverage, with a concentration on quality service. A very experienced manager who posses a strong understanding of financial margins and controls. I have demonstrated the ability to strategically plan and manage high-level events involving Heads of State, high-profile personalities, and International Royalty.
Skills : Microsoft Office, Inventory Control, Meeting Matrix Software.
Description :
Responsible for overall operational efficiency where service and product quality is second to none.
Organized, planned, and implemented service techniques for all events.
Purchased departmental linens, china, and serving pieces.
Skilled in multicultural services.
Experienced with The James Beard House.
Proficiented with Delphi, Meeting matrix, and Microsoft programs.
Interviewed, hired, scheduled, and administered payroll to all personnel under supervision.
Experience
10+ Years
Level
Senior
Education
Associates Of Applied Science
Director of Banquets Resume
Headline : High energy, results-oriented professional with over nineteen years of demonstrated achievement in all phases of sales and operations. Seeking a property that offers growth, stability, and opportunity.
Ordered and tracked delivery of food, beverages, liquor, and other banquet supplies.
Collaborated with Event Planning & Kitchen departments to ensure smooth event operations.
Ensured maximum departmental profit through monitoring labor costs, having full responsibility of payroll control, and achieving established annual Winning Metrics as applicable.
Communicated and coordinated effectively with all managers and other department heads as appropriate.
Reviewed and utilized historical data of banquet operations to ensure successful present and future department operations.
Participated and contributed in pre- and post- conferences.
Objective : To create, promote and continually increase a service culture of loyalty. To assist in the companies value drivers including bottom-line finances along with maintaining brand standards. Continue to increase the mobility of our constituents for the company of hire.
Responsible for overseeing all execution of banquets operation, including set-up, food presentation, serving, and clean up, while focusing on Customer focus, and quality presentation, responsible for hiring, training, coaching, disciplining, and reviewing 30 union banquet associates.
Understood and be able to recite the CBA (Collective Bargaining Agreement) with the Local Union Responsible for all Payroll activities and regulations.
Created Safety Incentive Programs.
Ensured high-quality functions Managed s ix banquet managers Managed/scheduled over 100 employees on a regular basis: severs bussers, bartenders, etc.
Managed highly publicity functions such as Presidential dinners and other political functions with high security Constantly sought out creative ways to improve service and profitability Maintained high quality of service standards required by the hotel and by the company Managed over a million dollar budget when purchased banquet chairs, tables, uniforms, linens, dance floors other equipment.
Cooperated and coordinated interdepartmental teamwork.
Tactfully addressed problem resolution and guest recovery relating to department operations.
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