The Director Of Infrastructure owns and maintains all IT infrastructure services. While the job duties can vary based on the size and scope of operations, the following are certain core tasks and duties listed on the Director of Infrastructure Resume – implementing effective CRM systems, recruiting and managing infrastructure personnel; collaborating across organizations at management and executive levels; developing a cloud adoption strategy; mentoring and training IT infrastructure department employees; driving the operational compliance programs; and allocating resources and budget to the department.
Employers prefer those possessing the following skills and abilities – high focus on attention to details; extensive technical knowledge, familiarity with technologies such as VMware, Cisco and Microsoft; Management skills; and stellar communication skills. Technical whizzes with a degree in computer-related field qualify for this role easily.
Objective : Management skill spectrum from 7 direct reports to 56 across; operations, systems, database, network, telephony, development, QA, helpdesk, security, facilities, imaging, data entry and information center.
Skills : Management, Microsoft Office, Windows Server, Vmware,.
Description :
Led projects to implement disaster recovery and business continuity, and to optimize & stabilize the existing (legacy) infrastructure.
Evaluated; co-location facilities, cloud computing and other outsourced services.
Separated as a result of revenue loss (30%+ workforce layoff).
Developed & maintained IT security Policies & Procedures compliant to HIPAA, PCI and ISO 17799 resulting in successful audits by our Tier 1 clients.
Reduced departmental operating costs by 20% through workforce reduction and local outsourcing of key system and network support functions.
Stabilized & improved claim processing (22%) through a SQL upgrade and migration of end-of-life servers to a new high speed/availability virtualized/SAN infrastructure.
Provided hands-on system administration, troubleshooting, system setup and other functions as needed.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's
Sr. Director Of Infrastructure Resume
Summary : An IT management veteran with over 20 years of experience. Leadership roles include; VP of IT, Director of Infrastructure, CIO, CTO and CSO. Industry experience; healthcare, outsourcing, content management, database mining, imaging and manufacturing.
Skills : Management, Organizing.
Description :
Provides day-to-day leadership to the IT Infrastructure organization and ensure the activities of the department are aligned with the business requirements and expectations.
Collaborates with IT and business management to identify and implement the appropriate level of technology to address the needs of the business and its clients (both short and long term) while maintaining IT expenses.
Creates the IT Infrastructure strategy to support business operations and managing the implementation of the appropriate projects to accomplish this strategy.
Effectively leads IT Infrastructure department personnel and manage departmental spending including expense and capital items.
Manages operational tasks and strategic projects while balancing the priorities of the business.
Updates and maintains all PCI and IT General Controls, policies, and procedures for annual audits.
Develops and manages IT Disaster Recovery Plan, test it and lead the development of a Corporate Business Continuity Plan that is consistent with the needs of the business and its customers.
Experience
10+ Years
Level
Senior
Education
Social Work
Jr. Director Of Infrastructure Resume
Objective : Leadership: Supervised teams of up to 30 employees. Communication: Superior customer relations and support skills; able to quickly establish rapport with clients. Ability to solve problems and explain difficult computer concepts to technical as well as non-technical individuals. Technical: Extensive knowledge of hardware and software.
Skills : Management, Organizing.
Description :
Manages a staff of 7 (Network Engineer, System Engineers, System Administrators, and Support Specialists) supporting 1000 web client users and 300 employees in a four office WAN (and AWS Cloud services environment).
Audits, consolidates and negotiates new Microsoft agreement netting $1 Million in software licensing savings with no penalty fees.
Realigns existing staff and augment staffing shortfalls with both temporary and full-time employees.
Plans, Researches, evaluates vendors, procure, and implement two new EMC Fiber Channel SANs.
Researches, evaluate vendors, procure, and implement MPLS network reducing overall annual WAN spend by $84K while increasing bandwidth by 50 percent.
Patches all servers in the company that have not received patches in nearly seven years by implementing WSUS.
Replaces online workstation backup software with CODE42 netting $14K in annual savings and implementing Disk-Disk-Cloud server backups thus eliminating costly Disk-Disk-Tape backups.
Experience
2-5 Years
Level
Junior
Education
MS
Director Of Infrastructure I Resume
Objective : Director Of Infrastructure career been able to do both through various roles as a technology specialist as well as an organizational leader. Roles and responsibilities have allowed to not only serve the business but just as importantly to serve team members.
Skills : Management, Organizing.
Description :
Responsible for creating and managing annual capital budget up to $500k and $1M dollar operational budget and kept both within 1% variance resulting in the department meeting annual financial goals in 2014.
Lead a team of 9 server and network administrators and maintained low voluntary turnover rates.
Started as Manager of Network Operations and promoted to Director and report directly to the Vice President of Information Services.
Mentored several leaders on the team into promotions including one high performer who became a manager.
Engaged with various business line owners to determine IT strategy on a quarterly basis.
Promoted the use of virtualization technologies to reduce physical server count by 80% including using iSCSI SAN as cost effective and low entry point for VMware and Windows storage.
Utilized virtual infrastructure to rapidly respond to business needs for integration of Bob Sumerel Tire and Service into the AAA technology core in less than 6 months.
Oversaw the phased update of the primary data center environment including power distribution, UPS, HVAC, and rack design.
Certified ServiceNow admin that was part of the core team that pioneered the platform at Allied Group.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Director Of Infrastructure II Resume
Headline : Innovative Business Technology Leader and Enterprise Architect with proven ability to solve complex business problems by pragmatically applying an ideal combination of technical and business acumen with a tenacious drive to deliver absolute quality. Strategic thinker that can plan for the future while also delivering immediate value for his constituents.
Skills : Management, Organizing.
Description :
Directly responsible for the architecture, operation, and support of the enterprise IT infrastructure and numerous critical business systems and technology enabled business processes.
Report directly to the Global CIO and act as CTO in establishing technology architecture standards & strategic plan for the IT infrastructure.
Directly responsible for $5M in operating & capital budgets; influence over an additional $50M in other business units.
Led a staff of 15 IT professionals and business analysts with dotted line and direct influence to 100+ additional technologists and analysts in other global business units.
Accountable for ensuring high levels of system availability and performance for all enterprise business systems and technology enabled processes.
Led infrastructure, operations, and support teams through explosive company growth ($3B to $6.5B) while keeping head counts low and improving IT service effectiveness.
Led a data center consolidation project saving approximately $300K annually while dramatically improving system reliability and resiliency.
Experience
5-7 Years
Level
Executive
Education
MBA
Director Of Infrastructure III Resume
Summary : Director of Infrastructure is responsible for planning, implementing, and managing the infrastructure for the project. This includes managing the systems and systems administrators, storage, networking and security.
Skills : Management, Organizing.
Description :
Led a teams of engineers to modernize two geographically diverse data centers.
Modernized the core network while working with customers, venders and online channels to avoid or minimize network interruptions.
Managed relationship between vendors and corporate procurement.
Worked with the engineers to develop a minimally invasive implementation of Cisco Nexus 9k switching with a design to move to ACI.
Implemented newer next gen firewalls in conjunction with the F5 global and local load-balancers.
Scheduled for an upgrade to accommodate Lync SIP calling with on premise WebEx.
Migrated the legacy Lotus Notes mail service to Microsoft hosted Office 365 including automated system emails.
Experience
10+ Years
Level
Management
Education
Bachelor's
Asst. Director Of Infrastructure Resume
Objective : Director of Infrastructure and Community Planning is a key member of the Countys management team with the responsibility for anticipating and planning for future growth and responsible development of the community, and looking into the future and identifying trends and issues against which to align community and infrastructure development priorities of the County.
Skills : IT Management, Telecommunications.
Description :
Specialized in relocation of large quantities of employees as company has to grow.
Managed a team of eight resources and a series of contractors to successfully relocate > 500 employees across a three week project.
Managed implementation of Avaya S8800 Series VoIP Enterprise Phone Switch.
Managed a team to successfully install over 600 phone terminals, Modular Messaging, eCAS Call Accounting, Verint call recording, and Avaya Call Center Express.
Worked with operations to develop preemptive dialing app.
Strategically designed, analyzed, and manage an Enterprise Area Code Masking solution.
Implemented co-location site utilizing Microsoft Virtualization, Double-take P2V, and EMC RecoverPoint technologies.
Successfully rolled out Microsoft technology solutions for CRM 3.0/4.0, Great Plains, SharePoint WSS 2.0/3.0, SMS [] and Microsoft Exchange [] - (2007 - 2010) Manage Enterprise SMS Rollout to over 350 workstations.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Associate Director Of Infrastructure Resume
Headline : Director of Technology with twelve years of hands-on experience managing, administering, and supporting complex infrastructures. Transforms IT architectures from underperforming and outdated to nimble and adaptive, in direct alignment with corporate strategies. Expertise in establishing and executing overall plans for business resilience through modernization and legacy remediation, with standardization and optimization of business processes enterprise wide.
Skills : Management, Organizing.
Description :
Quickly modernized the infrastructure to meet real-time needs.
Managed and trained technical team, using real life situations as training opportunities.
Migrated operations to Rackspace, a managed cloud provider, resulting in 99.999% uptime in a private cloud for business critical applications.
Delivered a solution that included dedicated hosting for full Directory Services, Email, Web, and other critical servers, such as Bugzilla, Accounting, and Confluence, among others.
Planned, directed, and executed a speedy cutover.
Completely rebuilt the SaaS application and migrated to a colocation.
Built everything using ultimate redundancy and Active/Active, wherever possible.
Designed, implemented, and managed a VMware infrastructure environment, with Dell PowerEdge Servers and an EMC CLARiiON SAN for increased availability and lower costs.
Experience
5-7 Years
Level
Executive
Education
B.S.
Lead Director Of Infrastructure Resume
Summary : Responsible for mentoring other leaders in department, supporting peers, providing superior customer service to our internal customers, and capable of presenting complex thoughts in collaborative environment.
Skills : Management, Organizing
Description :
Takes responsibility for determining current and future enterprise infrastructure needs to include corporate infrastructure, connectivity, and store-level platforms.
Provides expert technical and people leadership to network, telephony, domain, O365, infrastructure security, and server engineers.
Creates and sells the Infrastructure vision/strategy and implements the enterprise architecture.
Develops and provides maintenance of the organization's computing/IT environment.
Develops and maintains budgets/policies/procedures to support functional infrastructure procurement.
Managed sub-functions of the team and solid knowledge of the overall departmental function.
Works in cooperation with other IT leaders to provide superior customer service to our internal customers.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Director Of Infrastructure Resume
Headline : Primary purpose of this role is to providing consultation and technical advice on IT infrastructure planning, engineering for assigned systems. This includes responsibility for translating business requirements and functional specifications into technical requirements that support integrated and sustainable designs for designated infrastructure systems.
Skills : MS Office, Adobe Creative Suite, Typing, HTML.
Description :
Provided leadership, vision, direction and find sustainable solutions.
Created a standards based and robust infrastructure.
Inculcated a low tolerance for system downtime.
Introduced redundant measures to minimize hardware failure impact.
Redesigned virtual environment.
Logically utilized budget dollars between training, maintenance, new, or refurbished solutions.
Instituted bulk-purchasing where feasible.
Instilled rotational After Hours Duty.
Successful infrastructure and phone system integration and subsequent migration to VoIP.
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