Director of Operations Resume Samples

A Director of Operations is accountable for directing and coordinating the organization’s operations activities. The area of roles and responsibilities for this post are wide and are depicted on the Director of Operations Resume as follows – overseeing the manufacturing, purchasing and sales activities; monitoring revenue margins, overseeing employee productivity, identifying and targeting on areas that need specialization, managing procurement processes, reviewing financial information, adjusting operational budgets, evaluating overall performance by interpreting data and metrics; and ensuring that the organization runs as per legalities.

While the day-to-day activities vary heavily on the organization’s functions, the following common qualifications are expected – knowledge of the industry’s legal rules and regulations, in-depth knowledge of diverse business operations including supply chain and customer service; and familiarity with ERP and CRM software. In order to qualify for this post, a Bachelor’s degree in Business Administration is mandatory.

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Director of Operations Resume example

Director Of Operations Resume

Headline : Experienced Director of Operations demonstrating qualifications and proven capability in chain restaurants and owner operated venues. Vast knowledge in analyzing, constructing, managing, and lowering labor and food cost percentages, scripting operating indexes, and creating operations letters.

Skills : Extensive Experience In Aviation Management, Flying, Technical Writing

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Description :

  1. Collaborated with the program director to provide contemporary, thought-provoking radio programming.
  2. Managed underwriting sales and negotiated annual contracts with national and local radio programs.
  3. Manufacturing facilities, fabricating engineered-to-order durable goods and equipment servicing the power generation industry, including the nuclear sector.
  4. Implemented equipment maintenance programs that were previously non-existent.
  5. Worked directly with CEO and team to develop processes and responsible for rollout and testing in our market.
  6. Driving operational performance through processes management and improvements that resulted in positive change for the customer, employee, and company.
  7. Developed and implemented all company policies and procedures relating to the daily functioning of corporate-owned branches.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Automation & Robotics


Assistant Director Of Operations Resume

Headline : To secure a challenging position with a rewarding company while utilizing my abilities and providing the opportunity for professional growth Key Skills and Attributes.

Skills : Word, Powerpoint, Excel, Indesign, Illustrator, Hiring, Event Planning, Budgeting, Customer Service, Human Resources, Marketing, Negotiation, Operations Management, Vendor Management

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Description :

  1. Direct and coordinate activities for businesses and departments concerned with the production, pricing, and distribution of products.
  2. Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvements.
  3. Establish and implement departmental policies, goals, objectives, and procedures, conferring with senior executives and staff members as necessary.
  4. Create and implement departmental procedures and policies to improve quality control and establish workflow timelines.
  5. Establish production, quality standards, and cost controls by creating a tracking document of cost as it relates to vendor contracts.
  6. Provide guidance to the development of a procurement plan, including personnel requirements, material needs, subcontract requirements, and facility needs.
  7. Perform job description analysis, recruitment, performance appraisals, coaching and mentoring.
  8. Coordinate activities with all other functions of the organization to obtain optimum production and utilization of human resources.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Bachelor of Arts


Director Of Operations & Marketing Resume

Summary : Experienced and innovative leader offering a distinguished, multidisciplined career in operations management. Recognized for streamlining operations, eliminating redundancies, and maximizing assets in personnel, facilities, and security. Skilled communicator and administrator. Brings a global perspective through international experience with interpersonal and cultural dexterity in corporate, government, and non-profit organizations.

Skills : Microsoft Office, American Kenpo Karate, Brazilian Jujitzu, Computer Hardware, Construction

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Description :

  1. Maintained access to multiple customers required inventory, engineering, and project management web-based systems.
  2. Introduced transitioning service members to local trade unions for skill transfer assessments and individual development.
  3. Designed and constructed us navy ashore and abroad facilities management.
  4. Planned and managed engineering operations and logistics, maintaining facilities with $635m resale value.
  5. Implemented safety and compliance programs, leading naval base as officer-in-charge during multiple joint worldwide power outage and disaster response exercises.
  • Managed commerce transaction products b2b and b2c, developing business requirements and user acceptance scenario/testing and deployment.
  • Advised cross-team executives on finance and accounting operations for the utility and infrastructure sectors.
  • Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Bachelor of Arts

    Senior Director Of Operations Resume

    Summary : Extensive cross functional expertise in manufacturing, warehousing and logistics Highly capable of analyzing existing processes to develop noticeable improvements Significant project management experience Proven track record in inventory management Proven ability to train, evaluate, and motivate large and successful employee teams.

    Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Operations Management, Contract Negotiations, Customer Service, Team Building, Management, Human Resources, Personnel Management, Project Management, Performance Improvement, Project Management, Communications, Strategic Planning, Conflict Resolution, Budgeting, Operations, Collections, Office Management, Negotiation, Training, Teaching

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    Description :

    1. Led a provider revenue enhancement program and comprehensive throughput committee.
    2. Led the successful operations integration ranging from company branding to the software platform.
    3. Areas of responsibility included circulation, design services, pre-press, press, packaging, and building management and safety.
    4. Coordinated group test environments to provide feedback to the technical team on functionality completed development and identify bugs.
    5. Project and launch management of several new engineering products such as security, tablet helpdesk technology, fiber id.
    6. Selected by corporate leadership to led product development and roll out for new products intelligent home and signature home for the company.
    7. Instituted guidelines for business transactions including evaluation of customers, cash advance process and collection procedures.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Masters of Arts

    Director Of Operations, Sales Manager Resume

    Objective : Operations Director offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with a track record of success.

    Skills : Microsoft Excel, Microsoft Office, Customer Service, Sales, Organizational Development, Operations Management, Database Management, Data Entry, Data Analysis

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    Description :

    1. Oversaw the commercial performance of the business, ensuring the budgeted targets are met monthly, quarterly, and annually.
    2. Control all aspects of financial responsibilities including internal controls such as implementing, monitoring and enhancing database management.
    3. Establish and implement short and long-range departmental goals, objectives, policies, and operating procedures.
    4. Prepare financial analysis for contract negotiations and product investment decisions.
    5. Hired all employees answered payroll questions; as well as, addressed employer and employee concerns timely.
    6. Directed engineering operations, contract development, and priority program term negotiations, and negotiated with construction union representatives.
  • Comprehensively designed and managed energy research and development projects.
  • Years of Experience
    Experience
    0-2 Years
    Experience Level
    Level
    Junior
    Education
    Education
    Master of Public Administration

    Regional Director Of Operations Resume

    Summary : Clinical Implementation Consultant Effectively and efficiently manage clinical operations through leadership, vision, planning, communication, and fiscal responsibility. Implementation of new clinical programs to increase efficiency and compliace. Develop clinical service lines through strategic planning and program development. Build a positive relationship within the client's service area while beginning to foster new relationships with other potential stakeholders within the community.

    Skills : Microsoft Office, Office Equipment, Multi-Line Phone System, AR/AP, Billing, Payroll, HR, Customer Service

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    Description :

    1. Initiating and cultivating relationships with federal and state regulatory agencies relative to labor and immigration.
    2. Oversight of all aspects of operational and administrative issues to include visas, transportation, housing, and cultural issues pertaining to using foreign labor.
    3. Better business services resulted in greater customer satisfaction based on qualitative data/voice of the customer.
    4. Analyzed financial reports, corporate compliance reports, and tracking of customer feedback surveys.
    5. Develop an agency-wide action plan for continuous business process improvements.
    6. Inspect building and grounds for structure and safety concerns for preventative maintenance.
    7. Established and maintained positive relationships with representatives of the community, consumer, and employee and public interest groups.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Management
    Education
    Education
    Bachelor of Arts

    Director Of Operations - Finance Resume

    Objective : Secure a professional career with a company which will allow me to demonstrate knowledge of social living skills, behavior modification, counseling, preventative measures through behavior analysis, and leadership skills in an educational setting.

    Skills : Operations Management, Supply Chain Management, Inventory Management, Project Management

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    Description :

    1. Created and implemented standard operating procedures across the company resulting in common platforms for the guest experience and employees.
    2. Analyzed profit and loss report to increase profitability and identify issues in store performance.
    3. Owned regulatory governance, acquiring and maintaining expertise on state and federal regulations.
    4. Construction operations management, leading combat engineers in our foreign policy, planning and leading complex and high-risk combat engineering operations.
    5. Initiating and developing strategic operations and engineering plans, and measuring success by operation completion and maintaining low casualty levels.
  • Acting as director of operations responsible for overseeing total hotel's administration and member of the executive committee.
  • Analyze, review and implement recommendations for improvement in all operational areas.
  • Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Bachelor of Arts

    Sales And Operations Director Resume

    Objective : Positive, outgoing and ambitious Independent Consultant has more than 10 years of business consulting experience, specifically in service industry. Exacting and determined professional is actively seeking a leadership role in the real estate field, particularly in a small to medium size environment. Diligent and persuasive professional demonstrates natural abilities in research and analysis, client relationship management, risk and business analysis, public speaking and problem solving.

    Skills : Business acumen, Familiarity with marketing, Leadership skills.

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    Description :

    1. Created business plans, and designed and distributed marketing material to niche market; directed, managed and coordinated the tasks assigned to complete the mission.
    2. Consolidated and reviewed reports, documents, messages, and other sources of information and approved for release, approval, use, or disposition of marketing material.
    3. Reviewed, analyzed, updated and executed contingency plans; assigned actions to appropriate personnel/offices within the organization.
    4. Coordinated with board committee officers in other headquarters and furnished guidance for execution of contingency plans.
    5. Reviewed and analyzed higher and lateral headquarters contingency plans to assess their impact on the organization.
    6. Developed and coordinated memorandums of understanding or agreements with local vendors to assure coordination during a time of high demand.
    7. Reviewed work in progress and upon completion, for adherence to established work methods, procedures, schedules, and mission objectives.
    8. Communicated critical information to points of contact throughout the company and its tenant activities during emergency situations.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    International Business

    Business Operations Director Resume

    Objective : Forward thinking Operations Director experienced at directing and managing administrative and personnel matters in a 24/7 care facility for individuals diagnosed with various intellectual disabilities. A strong problem-solver with excellent time management skills. Extensive experience in managing personnel, finances, facility operations and admissions while providing the highest quality of care. Extensive experience in customer service and patient care .

    Skills : Operations Management Analytics, Public Policy Analysis, Performance Management, Client Management, Business Development, Change Management, Sandard Operations Procedures, Business Analysis and Recommendations, Government Relations, Business Process Reengineering.

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    Description :

    1. Ensure that programs operations conform with all regulations and applicable Federal, State, local and agency requirements.
    2. Reduce and controlled expenses by directing and advising management on program expenses.
    3. Serve as mentor to supervisor team members.
    4. Coordinated Quality Improvement Activities to identify performance areas for improvement Medicare emergency situations pertaining to the program according to established policies and procedures and ensure communication of such situation in a timely fashion.
    5. Ensure that all employees are orientated and receive regular supervision and feedback.
    6. Review all evaluations, and/or disciplinary actions, including random checks in all programs.
    7. Supervise Residence Supervisors to ensure appropriate performance of job related responsibilities and provide feedback as to this performance.
    8. Referred clients to other programs and community agencies to enhance treatment processes.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    Health Care Management

    Technical Operations Director Resume

    Headline : Energetic, self-motivated, and hardworking in all aspects of my life. Exceptionally creative with impressive organizational abilities and interpersonal skills. Strong planning, coordinating and delegating capabilities. Excellent problem solving skills and proven ability to manage multiple projects and deadlines.

    Skills : Inventory Management.

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    Description :

    1. Hire and train personal trainers and group activity instructors.
    2. Create operational procedures all staff are required to follow.
    3. Maintain a motivated, trained and a service oriented staff.
    4. Produce quality and creative group exercise classes.
    5. Create and maintain multiple specialized programs for specific demographic.
    6. Produce health and wellness community events to drive awareness to the facility and to help build a larger client base.
    7. Ensure all equipment is functioning properly and is used safely.
    8. Provide customer/member support by building relationships with new members to ensure they are receiving proper care.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Public Administration

    Leasing And Operations Director Resume

    Objective : Over 15 years of experience responsible for managing the daily business operations, including overseeing all aspects of production, planning, purchasing, inventory, shipping, receiving and process development and improvement.

    Skills : Microsoft Office, Logistics, Leadership Training.

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    Description :

    1. Directed, counseled, trained, evaluated, and planned operations for a company consisting of 162 personnel to manage a matrix program management staff.
    2. Fostered an environment of compliance by closely adhering to Human Resource and Equal Opportunity laws and regulations.
    3. Prioritized daily activities to maximize staff productivity and meet organizational goals.
    4. Developed conceptual and organizational strategies on operational support missions.
    5. Planned and aligned organizational resources with operations requirements.
    6. Supervised and ensured operational readiness for vehicles and equipment valued at $44M dollars with zero loss.
    7. Ensured adequate internal control systems were developed and operative to efficiently and effectively manage Government resources.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Business Administration

    Operations Director Resume

    Summary : Scheduling and supervising over night and weekend staff, train staff, organizing and conducting semi-annual Shelter Volunteer Training, conduct interviews, hire new staff, background checks, and quarterly/annual staff reviews, manage daily house budget, create and organize events for residents. All aspects of maintaining the shelter, including security and emergency shelter training for all residents/staff.

    Skills : Microsoft Office, Customer Service, Logistics Management, Pricing Management, DOT Compliance, Operations Management, Strategic Planning, Service Negotiations, Supervisor, Fleet Management.

    Operations Director Resume Sample
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    Description :

    1. Oversaw field performance, encompassing seven crews as well as administrative and workshop staff.
    2. Met with product and service vendors daily to ensure proper quality control and billing standards.
    3. Established safety procedures to ensure adherence to DOT, HSE, and OSHA requirements.
    4. Monitored materials spending, audited customer billing and invoicing, and created pricing structures.
    5. Transitioned the entire customer base from supporting light-duty fleet vehicles to heavy-duty production equipment services; set up new satellite locations in North Dakota and Pennsylvania.
    6. Secured business with the company's first oil and gas industry client, Schlumberger.
    7. Worked with a third-party software development team to create a Windows-based invoicing system and historical database.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Business Administration

    Director Operations/Consultant Resume

    Summary : A self-driven leader seeking a challenging position where unique experiences, proven leadership talents, efficiency, innovation, effective communication, project management, and business knowledge can be utilized to enrich the level of service provided.

    Skills : Asset Management, Business Management, Ledadership.

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    Description :

    1. Responsible for staff of 95 (RN, tech, receptionist, radiology tech), including hiring, counseling, termination, and advancement.
    2. Managed effective team communication with all staff members, despite varied locations and hours of operation, through internal websites, weekly updates, and team texting.
    3. Established and implemented departmental policies, goals, objectives, and procedures, conferring with executives and staff members as necessary.
    4. Monitored vendors to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
    5. Reviewed and approve vendor invoices for payment.
    6. Developed and implemented product-marketing strategies, including advertising campaigns and marketing opportunities and events.
    7. Managed end-to-end procurement life cycle from information gathering to consumption maintenance, disposal renewal.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Consultant
    Education
    Education
    Diploma

    Director Operations Resume

    Headline : Executive with a valuable blend of experience across all facets of global manufacturing and operations management in highly regulated environments. Innate ability to analyze the current state of the business, zero in on issues, map processes, and find cost-effective, strategic solutions to optimize productivity, quality, and operations through process reengineering or new technologies.

    Skills : Microsoft Office, Hyperion/Brio, Bloomberg Financial Data Platform.

    Director Operations Resume Example
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    Description :

    1. Planned and executed the strategic plans for the manufacturing and distribution of the promotional cosmetics business.
    2. Directed five managers: Production, Returns / Customer Service, Shipping, Warehouse and Scheduling.
    3. Reduced staff turnover by 15% by benchmarking record-setting.
    4. Improved in staff retention due to the success of employee development and more-building programs.
    5. Elevated departments quality scores from 86% to 98% within six months.
    6. Ensured the one call resolution of customer issues and agreements are met to preserve customer loyalty.
    7. Managed successfully several commercial and residential construction projects.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Master Of Science