The Director of Support Services will supervise and coordinate social services programs and handle community organizations. Typical work activities listed on the Director of Support Services Resume include the following – working with the members of the community, identifying necessary programs and services; overseeing administrative aspects of programs and meeting the stakeholders objectives; establishing methods for gathering information; analyzing data to determine the effectiveness of the program, analyzing for improvements; developing and managing budgets; planning and managing outreach programs, and writing proposals for social services funding.
A well-drafted resume mentions the following skills and abilities – the ability to understand and evaluate data to provide strategic guidance; knowledge of staying aware of current programs and to determine new initiatives; communication skills; and superb networking knowledge. A Bachelor’s degree in social work, public administration or urban studies is the minimum requirement. However, many employers prefer a Master’s degree.
Objective : Experienced Housekeeping Supervisor with a proven record of success in Services and Support Services activities, who is committed to maintaining exceptional customer satisfaction by managing procedures, inspections, engaging throughout projects and building lasting relationships.
Skills : Accounting, Management.
Description :
Designed and Implemented support channels to council students and teachers live.
Supported spanned a variety of educational topics such as coding, 3D animation, app creation, server design, game creation, fashion design, and more.
Devised multiple avenues to provide unique assistance depending on requester - student, educator, or administrator.
Created methods of contact include email, call center, web conferencing, and in person classroom assistance.
Responses developed for auditory, visual, and kinesthetic learning types across each.
Utilized Camtasia, PowerDirector, TeamViewer, and other interactive software to create tailor education experiences online.
Assisted educators with little technical experience, created condensed lesson plans that utilize plainspeak.
Experience
0-2 Years
Level
Entry Level
Education
Business
Sr. Director Of Support Services Resume
Summary : A quality educator is an organized, student- oriented, results-driven, compassionate, consummate professional with exceptional communication skills.
Spearheaded negotiations to outsource portions of Communications Center technical support services, eliminating significant overtime while expanding.
Ensured compliance with strict federal regulations for reporting and records release.
Responsible for managing 5.1 million dollars in volume spanning over 3 departments and co-managing Patient Transportation.
Provided support, training, and learning development for 3 Managers, 3 Patient Flow Coordinator and 92 front line staff over several support service departments.
Responsible for department's financial data and statistics.
Monitored unit expenditures.
Developed and recommended department operating budget and ensure the department operates within budget.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Director Of Support Services III Resume
Summary : Executive leader with over 30 years of broad-based professional experience, leading people on regional and local levels with multi-million dollar responsibilities.
Provided oversite to managers to direct operations including Environmental Services / start up support in the region.
Directed the operation of construction, maintenance, housekeeping, and laundry services.
Managed Engineering, Maintenance, housekeeping and laundry services to meet TJC regulatory standards, state and local inspection agency requirements and comply with all ServiceMaster standards.
Provided regulatory, technical and managerial support for several ServiceMaster accounts to assure program compliance building maintenance audits and troubleshooting, new account start-ups, ServiceMaster program compliance, and construction support.
Monitored construction projects.
Estimated and contracted administration/negotiations.
Estimated cost and contract administration.
Experience
10+ Years
Level
Senior
Education
Education & Certificates
Associate Director Of Support Services Resume
Headline : To obtain a management position that utilizes abilities, experiences, knowledge, and acquired proficiency to met and exceed the current environmental standards for Corporation.
Skills : MS Office, Supervision, Customer service.
Description :
Directly managed, coordinated, and delegated work assignments for Support Services Departments of Housekeepers, Maintenance, and Laundry Departments.
Oversaw the inventory and purchases of maintenance supplies, cleaning supplies, laundry chemicals, paper products, and office equipment.
Conducted departmental orientation, in-services and ongoing training on a regular basis.
Maintained adequate records of orientation, in-services, disciplinary actions and other pertinent documentation for each department.
Ensured that departmental disciplinary action is administered fairly and without regards to race, color, creed, national origin, age, religion, handicap, or marital status.
Managed the handling and disposal of hazardous, regular and shredded waste contracts.
Managed pest control, landscaping and snow removal contracts for the facility.
Experience
5-7 Years
Level
Executive
Education
General Studies
Director Of Support Services II Resume
Summary : To obtain a challenging position in which could use expertise to help change lives on a daily basis. This includes managing, directing and directing the work of a team of technical, business and non-technical specialists that provide support to customers in their day-to-day tasks. The Director will have both operational and strategic responsibility for ensuring that all support services are delivered on time and within budget.
Responsible for scheduling and participating in a 24/7/265 afterhours rotation for technical support.
Promoted adds for local small business to bring in more revenue.
Assisted in the administration of multi-faceted, 378-bed long term care facility under a unique Private-Public partnership between the State and the private health care sector.
Functioned as liaison between department heads and administrator.
Administratively responsible for all support services departments including Dietary, Housekeeping, Laundry, Plant Operations and Grounds.
Assisted in preparation and administration of a support services operating budget.
Maintained ongoing accountability of support services expenditures to insure sound financial position of facility.
Experience
7-10 Years
Level
Management
Education
MA
Asst. Director Of Support Services Resume
Headline : To develop a successful career in manufacturing/business management by applying experience, skill, and education to contribute to a world class manufacturing environment.
Worked with IS team to build "bridges" between our SAP and PkMS (Manhattan) Operating Systems to ensure proper flow and customs compliance.
Managed a thirteen day supply chain reduction by developing a streamlined, direct to customer shipping process working with the sales team, .
Administered the operations of the housekeeping, linen and dietary departments.
Supported Staff Director of Purchasing Risk Manager Safety Officer.
Managed Plant Services, Environmental Services, Transportation and Bio-Med Departments.
Managed Vendors, Contractors, Sub Contractors, Safety & Security.
Directed operations of Support Services Department and Environmental Services staff consisting of 55 FTE's in a 160 bed healthcare facility.
Experience
5-7 Years
Level
Executive
Education
Masters In Business Administration
Jr. Director Of Support Services Resume
Objective : A dedicated professional who has demonstrated strong performance in diverse work settings with over 20 years of progressive management and leadership experience and strong communication skills, technical knowledge and analytical thinking, all enhanced by a focus on interpersonal relationships and customer satisfaction.
Skills : Management, Process Improvement, Project Management.
Description :
Chaired Environmental Stewardship Committee and served on 8 hospital committees.
Associated with Customer Support, Sales Support, and Materials Management which includes management of 45 personnel and the activities .
Established continuity for our customers by redesigning Customer Support and Sales Support into functional teams enabling customers to build working .
Implemented a job enrichment program reducing days' work-in-progress by 40%, and increasing sales.
Implemented new employee training program improving quality of training and customer satisfaction.
Managed a team of five in the daily support service operations for two health-care facilities.
Supervised administrative, and security staff.
Experience
0-2 Years
Level
Entry Level
Education
Master's
Director Of Support Services I Resume
Objective : To pursue a position within an organization that will allow to utilize experience and expertise to elevate the pursuit of service excellence.
Skills : Microsoft Office, customer support.
Description :
Provided oversight of all event, conference, luncheon, banquet, and meeting space allocation and arrangements.
Chaired Environmental Stewardship Committee and served on 8 hospital committees.
Purchased all materials for the hospital.
Oversought of an $800,000 remodel project.
Supported Staff Director of Purchasing Risk Manager Safety Officer.
Recognized with promotion, overseeing all front desk operations to ensure effective clerical operations in support of the EAP Division President.
Supervised 7 support staff members, including training, employee evaluations, scheduling, and mediation of staff disputes.
Experience
2-5 Years
Level
Entry Level
Education
BSN
Asst. Director Of Support Services Resume
Objective : Extensive experience with SPMI children, adolescents and adults as well as individuals suffering from PTSD. Consistently voted as the number one or two school of social work in the country.
Skills : Certified In TF-CBT, Forensic Child Abuse Interviewer, Extensive Training In PTSD.
Description :
Developed departmental operational guidelines.
Responsible for purchasing major and minor assets for my departments.
Responsible for the collection and transmittal of data.
Intook and schedulled home health patients in a ten county area.
Collected, analysed and interpreted quality improvement data and infection control data.
Responsible for success of all support service departments.
Maintained Chair of safety committee and acts as safety officer and emergency manager.
Experience
2-5 Years
Level
Junior
Education
MSW In Mental Health
Director Of Support Services Resume
Headline : Highly skilled at delivering mission-critical results while enhancing corporate development and strategic planning. Extremely versatile with a proficiency in staffing, training and development.
Skills : Proficiency in staffing, training and development.
Description :
Established forecast and ensured purchase orders were issued accordingly with suppliers maintaining parameters negotiated in the contracts.
Purchased raw materials as necessary based on planned purchases/work orders.
Negotiated supplier contracts (direct and indirect) domestic and international.
Assisted in AATB accreditation and FDA audits.
Reduced on hand inventory from six months to three months.
Reviewed all document change orders and engineering change orders.
Wrote 14 operating procedures in accordance with FDA and AATB standards.
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