A Disability Case Manager is a specialized professional working in the healthcare service industry, undertaking the job of assessing disabled people who face either physical or mental health issues/needs. A well-drafted Disability Case Manager Resume mentions the following core duties and tasks – managing care services of disabled individuals; helping disabled people get the needed service; providing assistance in procuring the services by acting on behalf of the disabled person; interviewing clients, reviewing the health records, speaking with medical and mental health professionals, developing and understanding the client’s needs; and ensuring highest life quality is provided to the patients.
Successful resumes in the field showcase skills like healthcare expertise, excellent knowledge of case management principles, and healthcare management; prior work experience with psychological aspects of care; and familiarity with professional and technical emerging knowledge. Employers pick resumes that denote a degree in social work or nursing.
Headline : Compassionate Disability Case Manager with over 7 years of experience in managing complex cases and delivering client-focused solutions. Skilled in collaborating with healthcare professionals and clients to ensure effective case management and support. Committed to advocating for individuals with disabilities while navigating regulatory requirements and optimizing resources for successful outcomes.
Managed complex short-term disability claims ensuring compliance with legal and regulatory standards.
Conducted thorough reviews and investigations to determine liability on disability claims.
Analyzed contractual provisions and legal guidelines to effectively manage risks associated with claims.
Exercised independent judgment in interpreting and applying information relevant to claims.
Oversaw the lifecycle of up to 180 short-term disability claims, ensuring timely determinations.
Accurately calculated liability for each claim based on established criteria.
Evaluated claims and referred appropriate cases to risk management resources.
Experience
5-7 Years
Level
Executive
Education
BSSW
Disability Case Manager Resume
Summary : Dedicated Disability Case Manager with a decade of experience in advocating for individuals with disabilities and managing diverse case loads efficiently. Proven ability to collaborate with multidisciplinary teams to ensure seamless service delivery and compliance with regulatory standards. Passionate about empowering clients through tailored support and resources that drive positive outcomes.
Skills : Microsoft Office Suite, Case Management, Client Advocacy, Regulatory Compliance, Medical Documentation Review
Description :
Conducted comprehensive assessments and interviews with clients to gather necessary information for disability applications.
Coordinated with healthcare providers to obtain and maintain up-to-date medical records, ensuring accurate submissions to the Social Security Office.
Managed a high volume of disability case files, ensuring compliance with regulatory requirements and timely processing.
Prepared legal documentation and files for hearings, representing clients effectively.
Addressed client inquiries and concerns regarding their cases, providing clear and compassionate communication.
Collaborated with a team of attorneys to strategize case approaches and improve client outcomes.
Developed and maintained relationships with clients, ensuring ongoing support and advocacy throughout the case management process.
Experience
7-10 Years
Level
Management
Education
B.S. in SW
Disability Case Manager Resume
Headline : Dynamic Disability Case Manager with over 7 years of expertise in administering and coordinating disability claims while ensuring compliance with regulatory standards. Proficient in building collaborative relationships with healthcare providers and clients to facilitate effective case resolutions.
Managed medical leaves and short-term disability benefits for company employees nationwide.
Collaborated with medical and HR departments to facilitate seamless case management.
Coordinated return-to-work plans, ensuring compliance with medical recommendations.
Evaluated and approved short-term disability claims based on employee illness or injury.
Conducted quality assurance reviews of case management processes and policies.
Developed and delivered training for managers on updated standard operating procedures.
Streamlined the application review process, reducing turnaround time by 20%.
Experience
5-7 Years
Level
Management
Education
B.S. Health Admin
Disability Case Manager Resume
Headline : With a strong foundation in disability case management, I excel at facilitating tailored support for clients while navigating complex regulatory environments. My experience includes collaborating with interdisciplinary teams to develop and implement effective case plans that enhance client outcomes. Eager to leverage my skills to empower individuals with disabilities and promote their successful reintegration into the workforce.
Developed customized vocational rehabilitation plans for clients, ensuring alignment with their individual needs and goals.
Coordinated and executed approved return-to-work strategies, successfully reintegrating clients into their work environments.
Conducted regular follow-ups to assess client progress and adapted case plans to optimize outcomes.
Utilized measurable outcomes to evaluate the effectiveness of case management strategies at the time of case closure.
Supported clients in achieving their pre-injury or pre-illness work status through targeted interventions.
Provided comprehensive assistance with job development, including resume writing and interview preparation.
Implemented crisis intervention strategies to address immediate client needs and mediate conflicts.
Experience
5-7 Years
Level
Executive
Education
B.S. Psychology
Disability Case Manager Resume
Objective : As a dedicated Disability Case Manager with 5 years of experience, I specialize in navigating complex case management processes to deliver exceptional client support. I excel in collaborating with healthcare professionals and advocating for clients' needs while ensuring regulatory compliance. My goal is to empower individuals with disabilities through tailored solutions that facilitate their successful reintegration into the workforce.
Skills : Proficient in Microsoft Office Suite, Bilingual in English and Spanish, Exceptional Customer Service Skills, Team Leadership and Supervision, Knowledge of Medical Terminology
Description :
Led service coordination for diverse clients, ensuring comprehensive support and effective communication.
Managed all aspects of client relationships, serving as the primary liaison between clients and healthcare providers.
Applied extensive knowledge of disability policies and procedures to facilitate informed decision-making.
Oversaw a high-profile account, ensuring timely service delivery and adherence to deadlines.
Maintained a full caseload of claims, conducting regular validations and updates.
Provided mentorship and training to new staff, enhancing team performance and knowledge sharing.
Reviewed cases for eligibility based on medical documentation and contractual stipulations, ensuring compliance with regulations.
Experience
2-5 Years
Level
Junior
Education
B.S. in Health Services
Disability Case Manager Resume
Summary : Compassionate Disability Case Manager skilled in coordinating services for individuals with disabilities, leveraging strong communication and advocacy skills to enhance client access to resources and support, achieving a 95% client satisfaction rate.
Provided comprehensive on-site case management for a large school system, effectively managing short-term and long-term disability claims.
Conducted telephonic case management to assess claim eligibility and facilitate timely return-to-work plans with reasonable accommodations.
Advised administrators on ADA compliance, ensuring adherence to legal standards for individuals with disabilities.
Collaborated with legal representatives to navigate complex claims processes and mitigate risk for the school system.
Managed FMLA claims for employees outside of disability coverage, ensuring compliance with federal regulations.
Participated in EEOC hearings, providing essential documentation and case insights related to disability claims.
Coordinated with the Risk Management Department to provide necessary information for workers' compensation claims, ensuring thorough documentation.
Experience
10+ Years
Level
Senior
Education
B.S. Psychology
Disability Case Manager Resume
Objective : A results-oriented Disability Case Manager with 5 years of experience dedicated to facilitating comprehensive support for individuals with disabilities. Expert in collaborating with interdisciplinary teams to assess needs and implement effective case strategies. Passionate about promoting client empowerment and ensuring compliance with regulatory frameworks.
Skills : Microsoft Office Suite, Disability Claims Management, Multitasking and Prioritization, Regulatory Compliance, Interdisciplinary Collaboration
Description :
Delivered comprehensive disability case management services for employees, ensuring tailored support for diverse needs.
Conducted ergonomic evaluations and job hazard analyses to facilitate safe return-to-work processes.
Collaborated with management to develop and implement policies that enhance workplace accommodations.
Provided guidance on ADA compliance and managed requests for workplace modifications.
Facilitated communication between clients and healthcare providers to optimize care plans.
Supported employees through the California Workers' Compensation system, ensuring compliance with state regulations.
Served as a resource for employees and management regarding disability-related inquiries and policies.
Experience
2-5 Years
Level
Junior
Education
BSSW
Disability Case Manager Resume
Summary : Results-driven Disability Case Manager with a proven track record in managing complex cases, collaborating with healthcare providers, and implementing effective intervention strategies that reduced claim processing time by 30%.
Mentored and trained new case managers to enhance team capabilities and service delivery.
Conducted thorough audits of claims to ensure compliance with regulatory standards.
Communicated effectively with claimants, employers, and medical professionals to gather necessary information for managing disability claims.
Performed detailed investigations to assess liability and determine appropriate benefits for claimants.
Analyzed offsets from benefits, including workers' compensation and social security, to ensure accurate claims processing.
Evaluated staffing impacts and performance metrics to inform future resource allocation.
Presented complex cases at claim committee meetings, facilitating informed decision-making.
Experience
10+ Years
Level
Senior
Education
B.S. Psychology
Disability Case Manager Resume
Objective : Experienced Disability Case Manager with 5 years of dedicated service in navigating multifaceted disability cases and advocating for client needs. Adept at fostering collaboration among healthcare providers, clients, and legal representatives to ensure comprehensive support and compliance with regulations.
Skills : Client Advocacy, Resource Coordination, Crisis Intervention, Communication Skills, Empathy and Compassion
Description :
Managed the request, escalation, processing, and documentation of FML leave with concurrent STD benefits and complex medical conditions.
Oversaw payroll time entries, edits, and payment issuance for on and off-cycle payouts to associates.
Assisted in new hire training, compiled Six Sigma entries for departmental inefficiencies, and provided feedback for management training opportunities.
Applied FML and STD processes and policies accurately for intermittent leaves, benefit exhaustion, and transitional duty positions.
Processed and edited STD payroll payments and leave time effectively.
Reviewed associate employment dates, leave history, and benefit elections to determine eligibility and resolve discrepancies.
Compiled metrics in multiple reports to evaluate the effectiveness of leave management policies and processes.
Experience
2-5 Years
Level
Junior
Education
B.S. Psych
Disability Case Manager Resume
Summary : With a decade of dedicated experience in disability case management, I excel in advocating for clients while effectively navigating complex regulatory landscapes. My expertise lies in collaborating with multidisciplinary teams to develop tailored solutions that enhance client outcomes. I am committed to empowering individuals with disabilities through comprehensive support and resources, ensuring their rights and needs are met.
Skills : Microsoft Office Suite, Regulatory Compliance, Client Advocacy, Data Analysis, Interdisciplinary Collaboration
Description :
Investigated and evaluated complex disability claims, ensuring prompt and fair resolutions while maintaining a high level of client satisfaction.
Processed and authorized claims payments within established guidelines, contributing to efficient case management.
Verified and analyzed claim data to confirm eligibility and compliance with regulatory standards.
Documented claims accurately in the database, ensuring comprehensive and accessible records.
Maintained organized case files, tracking the status of claims and following up on outstanding issues.
Identified and reported discrepancies in claims processing to minimize financial loss for the organization.
Managed a caseload of 150+ clients, ensuring timely processing of disability claims and services.
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