Duty Manager Resume
Summary : A career position within a reputable organization utilizing skills honed during service in the Marine Corps and Army.
Skills : MS Office Suite.
Description :
- Monitored readiness and availability of activity and lounge areas.
- Maintained standards of cleanliness for all facilities and equipment.
- Supervised volunteers during assigned shift, ensuring that quality customer service and support is provided and staffing levels are consistent with service delivery standards.
- Monitored supply inventory and replenish stock.
- Assisted with programs and events as needed.
- Responsible for center operations as needed in the absence of the Center Manager.
- Managed software cases for Premier Microsoft customers.
- Assigned these issues to software engineers with the correct skill set to handle the problem.
Experience
7-10 Years
Level
Management
Education
General Studies
Sr. Duty Manager Resume
Headline : To secure a position in the organization that offers challenge and opportunity for career development and at the same time serve the organization to the best of capabilities.
Skills : Microsoft Office, Excel, Microsoft Outlook.
Description :
- Monitored Departmental costs to ensure performance against budget.
- Recorded the details of events in Duty Manager Log Book and to take necessary actions Monitoring Front Office Staff to ensure guests receive warm attention and personal recognition.
- Informed other operating departments, notably Housekeeping of all Front Office matters that concerns them.
- Coached new employees and bring them to their maximum potential.
- Increased revenue by offering special deals to the guest.
- Dealed with all guest complaints and re insuring 100 % Guest Satisfaction.
- Answered phones as needed and ensuring 100% customer satisfaction.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Jr. Duty Manager Resume
Summary : Over seven years of flight operations, logistics and air cargo shipping. Extensive aviation education, sales, customer service, transportation, fabrication and installation experience.
Skills : Opera PMS, SMS PMS, Microsoft Office.
Description :
- Investigated complaints and addressed to all departments concerned and respond to guest with an appropriate explanation and apology.
- Oversaw the general upkeep of all areas around the hotel, as well as personal safety of guests and staff.
- Responsible in maintaining a constant, visible physical presence in public areas Coordinate with Front Office and Club Floor on VIP arrivals, walk-ins, groups and guests with special requests, relocating guests during full house situations.
- Responsible for the utilization of the grand master and emergency keys while on duty.
- Investigated all guest and employees accidents and report the circumstances to management.
- Charged during emergency until the General Manager and Resident Manager arrives.
- Directly supervised the Front Office department.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Asst. Duty Manager Resume
Summary : Seeking a position with your company to better utilizes specialized skills and knowledge in a professional environment and challenging opportunities, enhancement of learning, and growth using a combination of training and experience skills.
Skills : Microsoft Office, Mac OS X, Autocad, Spss, Citrix, Sabre.
Description :
- Issued change fund to cashiers and maintained a record of movement of cash funds issued.
- Prepared bank deposits of cash receipts and made change funds for cash registers.
- Cashed personal checks, government checks, traveler's checks, and money orders for authorized patrons, assuring that proper identification is provided.
- Checked patron's name and social security number against Indebtedness List before processing the payment of personal checks.
- Ensured the use of counterfeit detector pen in accepting bills, $20 (USD), 1000 (JPY) and higher.
- Received, count, and verified money received with daily cash report for accuracy.
- Operated club POS system to ensure cash balance accuracies.
- Ensured cashiers were current on cash handling training.
Experience
7-10 Years
Level
Management
Education
AS
Associate Duty Manager Resume
Summary : To obtain a position within the company that will allow to utilize experience ethic for the betterment of the company.
Skills : Certificate in Microsoft Office, Certificate of Merit.
Description :
- Directed, oversaw and coordinated shift of airport agents of multiple contracts.
- Acted on behalf of the Operations Manager in his absence with clients and potential clients.
- Responsible to assist Operations Manager in daily staffing and development of manpower schedules.
- Addressed station attendance and performance deficiencies and administer corrective measures in accordance With Human Resources policies.
- Reviewed shift reports, analyze and review operational activity.
- Performed briefings and ensure they are communicated effectively and efficiently with staff.
- Ensured proper coverage for client accounts and monitor post start and end times.
- Liaised between airlines and local staff to ensure that all safety, security and customer service guidelines are being consistently met.
Experience
7-10 Years
Level
Management
Education
D.F.
Duty Manager/Supervisor Resume
Summary : Experienced and dedicated individual seeking a position within a progressive company that offers opportunities for personal growth, and professional development.
Skills : Windows, Mac, Linux, Firewalls, SSL-VPN, Network Storage, DSL/Cable Internet, VPN, VmWare.
Description :
- Supervised the loading, unloading, scanning of bags, and cleaning of aircraft for fourteen major international airlines in a timely manner.
- Assumed duties and responsibilities of Ramp Manager in his absence.
- Evaluated personnel, provided necessary coaching and coordinated training for over 100 employees.
- Responsible for scheduling and payroll functions.
- Ensured an efficient and effective communication system between management and workforce.
- Achieved maximum operational performance of station within budgetary constraints, while emphasing customer service, on time performance, and safety.
- Maintained close and effective business relationships with customer airline companies' management.
- Calculated weights and balances for a major airline.
Experience
10+ Years
Level
Senior
Education
Diploma
Duty Manager/Coordinator Resume
Summary : To find a stimulating and challenging career in the hospitality industry where can use excellent interpersonal management and leadership skills to make a positive contribution and confidently lead a team.
Skills : Computer Skills; Microsoft Office; Internet Savvy.
Description :
- Oversaw daily operation of the terminal and areas of responsibility.
- Greeted employees/agents, establish schedules and assignments, discipline and evaluate employees.
- Provided required, identified training and keep agents informed of changes to procedures, hours or operation.
- Played an active role in overall safety program and assure operations are performed in accordance with established safety practices.
- Maintained accurate timesheet and attendance records for payroll & distribute paychecks to employees.
- Used to motivate employees and establish rapport with airline agents.
- Demonstrated organizational, computer and people skills.
Experience
10+ Years
Level
Senior
Education
MPA In Public Administration
Duty Manager III Resume
Summary : Worked as Duty manager with reputed retail group, also have experience in working as a Technical Team Leader in a software company.
Skills : Microsoft Office, Excel, Microsoft Outlook.
Description :
- Responsible for the efficient use of resources to ensure operational performance.
- Ensured enforcement of all company and departmental procedures, including safety and security.
- Trained and developed employees in correct ramp procedures.
- Implemented methods of maximizing revenue and controlling expenses.
- Oversaw day to day ramp operations for 75 flights.
- Communicated procedural changes to Crew Chiefs and fleet service clerks and ensured compliance.
- Monitored and measured on time performance.
- Coached and counseled employees on matters regarding work performance and attendance.
Experience
7-10 Years
Level
Management
Education
Associates
Duty Manager II Resume
Summary : Responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations.
Skills : MS Office Suite.
Description :
- Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network.
- Collaborated with development staff to recreate problems in the test environment.
- Verified issue resolution on the customer's behalf.
- Verified with the customer that the issue has been resolved and update the ticketing system.
- Communicated plan, progress, and issues in a timely manner.
- Actively contributed to ongoing process improvement.
- Performed other duties or special projects as assigned.
- Ability to complete multiple simultaneous projects in a timely manner.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts
Duty Manager Resume
Summary : Duty Manager is responsible for managing the daily operations of the store. This includes ensuring all duties are met, customer service, cash handling, and inventory management.
Skills : Written And Spoken German, AASIS, CAPS, SAP, Microsoft Office Works, 10-key, And Multiple Specialty Computer Programs.
Description :
- Supervised an average of 4 desk clerks in the course of their duties of checking guests into and out of the lodging facility.
- Conducted reconciliation of clerk drawers at the completion of their shift.
- Maintained the security of the front desk safe and its contents.
- Conducted the nightly computer audits of the day's activities.
- Ensured audit reports were routed to appropriate lodging management.
- Communicated with maintenance and housekeeping functions to ensure that any identified deficiencies were resolved.
- Maintained the facilities lost and found function.
Experience
7-10 Years
Level
Management
Education
BA In Accounting