Ecommerce Business Analyst Resume Samples

Description :

1. Participated in cross-functional work sessions with both the business and IT customers to capture stakeholder needs and required system requirements/features.
2. Created the Project Charter, SLA, and Statements of Work. 
3. Participated in the development, documentation, and analysis of detailed functional requirements via system Use Cases and Use Case Realizations.
4. Partnered with the Project Manager while identifying resources to accomplish the goals and objectives of the project.
5. Participated in the development of system solution design for existing and new capabilities using a thorough understanding of business processes and requirements as well as system capabilities and architecture.
6. Participated in multi-departmental, small, and medium to large projects and change initiatives.
7. Initiated problem analysis, explored solutions, and prepared and presented information.

Experience

5-7 Years

Level

Executive

Education

B.Econ

Description :

1. Participated in client meetings and engaged clients when appropriate.
2. Provided customer support and post-implementation monitoring during the initial rollout.
3. Conducted and assisted quality assurance with the development of testing criteria.
4. Drove requirements-gathering sessions independently or in conjunction with BAIII assistance. (JAD/JAR sessions).
5. Delivered progress reports, proposals, requirements documentation, and presentations when necessary.
6. Communicated with confidence and facts (supported by analysis and data) the impacts of scope changes on the delivery of projects.
7. Developed and maintained effective working relationships with team members, internal partners, customers, and others through the use of strong interpersonal skills.

Experience

0-2 Years

Level

Entry Level

Education

B.Econ

Description :

1. Analyzed customer comments to identify website issues on uline.com and recommend enhancements.
2. Tracked website enhancements and assisted fellow analysts on larger projects when required.
3. Worked with the user experience team to develop concepts that address website usability and align with best practices.
4. Collaborated with the quality assurance and web development teams to validate web enhancements.
5. Able to manage multiple projects in a fast-paced environment and meet deadlines.
6. Acted as a liaison between vendors and business users along with other IT teams.
7. Assessed current practices, collected information, and analyzed industry trends to determine organizational objectives.

Experience

0-2 Years

Level

Fresher

Education

BBA

Description :

1. Prepared technical reports by analyzing and summarizing the information and trends.
2. Translated users' business requirements into detailed functional designs for development, testing, and implementation.
3. Applied methodologies such as Agile methodology, and prepared detailed specifications using case statements and related documentation.
4. Identified and effectively communicated risks and issues impacting business rules, functional requirements, and specifications.
5. Demonstrated proficiency in most areas of the professional function and in-depth specialization in e-commerce platforms.
6. Anticipated and prevented problems and roadblocks before they occurred and had in-depth knowledge of Unified Modeling Language (UML) and Rational Unified Process (RUP).
7. Interacted with internal and external peers and managers to exchange complex information related to areas of specialization understood and applied agile methodology techniques and leveraged Jira to create project artifacts.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Worked with UX/UI to build well-designed A/B test scenarios, then analyzed and optimized metrics to measure the success of A/B tests.
2. Collaborated with members of eCommerce team to assemble cross-functional analysis and develop benchmark criteria for measuring online metric performance.
3. Helped to drive the automation of analytics and distribution of KPI reporting within the organization.
4. Developed reports and analyses that include observations and business context to deliver actionable insights and recommendations.
5. Analyzed web traffic, customer behavior, and site performance using Adobe Analytics to support business decisions and deliver an improved customer site experience.
6. Maintained and supported Adobe Analytics data integrity and validation for existing and new implementations.
7. Partnered with UX/UI and site merchandising teams to build A/B tests and analyze results.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Collaborated closely with the business team to understand and analyze business needs, objectives, and processes. 
2. Conducted interviews, workshops, and stakeholder meetings to elicit and capture comprehensive and accurate business requirements.
3. Worked closely with IT teams, including developers, architects, and engineers, to translate business requirements into technical solutions.
4. Collaborated in solution design discussions, guided feasibility and implementation options, and ensured that proposed solutions aligned with business goals.
5. Translated business requirements into clear and well-defined functional requirements that can be understood and implemented by the development team.
6. Ensured that functional requirements captured the necessary business logic, user interactions, system behaviors, and integration points.
7. Contributed to the development of test plans and test cases to ensure comprehensive coverage of business requirements. Collaborated with QA teams to define test strategies, test objectives, and acceptance criteria. Assist in the identification and resolution of defects during testing.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Analyzed business data, metrics, and key performance indicators (KPIs) to evaluate system performance, user behavior, and the effectiveness of implemented solutions.
2. Contributed to the design of QA processes, methodologies, and tools. 
3. Collaborated with QA teams to define test scenarios and ensure the overall quality of the software product.
4. Communicated effectively with business stakeholders, product managers, development teams, and other relevant parties to ensure a shared understanding of requirements and project progress. 
5. Provided regular updates on requirements status, risks, and issues.
6. Reported to the Business Manager, Commerce the Business Analyst, Commerce will contribute to the execution of e-commerce revenue strategies across our premium brands. 
7. Involved in hands-on tasks, including data entry, weekly reporting, coordination of key initiatives, and actively participating in finding and pitching revenue opportunities.

Experience

7-10 Years

Level

Consultant

Education

BBA

Description :

1. Kept on top of the latest industry news, competitor performance, and potential new business opportunities.
2. Supported strategy sessions with the commerce business, product, and editorial teams to discuss ongoing initiatives and brand tentpoles, assess performance metrics and user interface optimizations, and prioritize tasks for the coming weeks.
3. Coordinated key initiatives across various departments to ensure smooth execution.
4. Assisted in data entry, maintenance, reporting, and performance review to support analytics and reporting.
5. Identified good candidates for partnership opportunities and optimized performance.
6. Monitored commerce performance metrics and collaborated with the editorial team for adjustments and tests.
7. Collaborated with the growth and audience development teams to ensure strategic deployment of commerce initiatives across channels.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Updated and optimized NetSuite workflows to boost business process efficiency.
2. Engaged with stakeholders to capture requirements and execute relevant modifications.
3. Crafted and sustained integrations to guarantee uninterrupted data flow and system interoperability.
4. Analyzed business needs to guide the integration of new systems during company growth phases.
5. Implemented strategic solutions to weave new systems into our existing framework seamlessly.
6. Maintained meticulous records of processes, workflows, and system configurations.
7. Produced reports and insights on system performance, proposing avenues for enhancement.

Experience

7-10 Years

Level

Consultant

Education

BBA

Description :

1. Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
2. Communicated and collaborated with external and internal customers to analyze information needs and deliver.
3. Conducted client interviews and facilitated workshops to capture functional and non-functional requirements.
4. Advised and consulted with stakeholders and share best practices and eCommerce principles.
5. Engaged with engineering architects to translate business requirements into a roadmap, a product backlog, epics, and user stories earmarked for development sprints.
6. Worked closely with technical teams, quality assurance teams, project managers, and product owners to get users' stories ready for development.
7. Liaised with UX/CX/UI teams and contributed to user interaction and customer journeys, ensuring design concepts could be translated into functioning websites.

Experience

7-10 Years

Level

Senior

Education

BBA