Ecommerce Specialist Resume
Headline : eCommerce Specialist with over 5 years of experience specializing in website operation management, content analysis, marketing management, SEO, SEM and SQL data reporting. Education in Computer Science and experience in eCommerce management allows me to bridge a gap between IT, marketing, and operation. Expert user of a Magento eCommerce Software and trained Google Analytics user.
Skills : Microsoft Office, Computer, Customer Service.
Description :
- Managed and Coordinated digital advertisement with 3rd party marketing agency including SEO, SEM, Ad Words, Affiliate Marketing, Analytics, and plan data-focused strategy to increase return on investment.
- Managed a budget of $20,000 per month to maximize the return of investment on Google AdWords, Affiliate Program, and organic search results.
- Built appropriate UTM tags for all email campaigns and digital content to track and analyze its effectiveness.
- Managed and communicated quarterly marketing calendar between marketing agencies to test and measure digital marketing campaigns.
- Coordinated external marketing agencies and affiliate program to ensure cost-efficient marketing strategy.
- Overview 3rd party marketing agency monthly report on keyword rankings, blog content, and coordinate with Magento developer to improve SEO.
- Coordinated customer data, email list growth, and email blast.
Experience
5-7 Years
Level
Executive
Education
BS In Computer Science
Ecommerce Specialist Resume
Headline : As an Ecommerce Specialist, responsible for Accurately representing items in photographs viewing an item and plans presentation, camera position, camera angle, lighting, and key shots to produce the desired effect.
Skills : Powerpoint, Assisting, Managing.
Description :
- Requested freight quotes and arranged for pick-up.
- Added computers to the homegroup and allow access to printers.
- Searched through browser history to find requested websites.
- Installed software. Installed drivers for software.
- Improved eCommerce goals by analyzing web and order data using Google Analytics and Microsoft SQL Server.
- Completed Cardinal Path Google Analytics training course.
- Checked, verified, and filled customer invoices using Ordoro and BigCommerce.
Experience
5-7 Years
Level
Executive
Education
BS In Computer Science
Ecommerce Specialist Resume
Objective : Seeking Ecommerce Specialist, responsible for Researching various industrial products including obsolete goods in order to provide the best customer service and accurate descriptions Analyze current.
Skills : Customer Service, Accounting, HIPAA knowledge, Receptionist.
Description :
- Assisted with standards, technologies, and practices for both business-to-business and business-to-consumer e-commerce models.
- Utilized a basic understanding of relationships among marketing, promotion, customer service, user interaction, inventory control, shipping, and ordering information.
- Processed, packaged, and shipped orders accurately.
- Organized stock/warehouse space and maintained inventory.
- Inspected products for defects and damages.
- Examined incoming and outgoing shipments.
- Received, unloaded, and placed incoming inventory items appropriately.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Ecommerce Specialist Resume
Headline : To obtain an Ecommerce Specialist, responsible for Assisting with training and mentoring of associates. Experience in Researching items accurately portrays, weights, measures, uses disclaimers and assigns shipping and handling charges appropriately.
Skills : MS Office, Monitoring, Interpersonal.
Description :
- Performed daily activities to support merchandising strategies and assist in the creation of a compelling product and site presentation.
- Responsible for the timely workflow of site management deliverables and timelines in partnership with the merchandising team; provided an accurate and high-quality site experience.
- Developed a point of view about product assortment, business opportunities, and market competition.
- Utilized web analysis tools (Google Analytics) and performed research.
- Assisted in site management to create a relevant product experience on the site through social media.
- Monitored the website daily, facilitating a quick and efficient resolution of any errors.
- Processed returns, credit memos, and other customer inquiries/requests using the Zendesk platform.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Ecommerce Specialist Resume
Objective : Seeking an Ecommerce Specialist with 5 years in Ensuring a high quality of product, processes, and outcomes. Responsible for Following safety procedures use PPE as needed and use proper body mechanics when performing each task.
Skills : ECommerce, Implementation, Technical.
Description :
- Setup and maintained microsites, maintain account setup database, act as the first point of contact to solve systems/user site issues.
- Provided quality support to all involved in daily job duties.
- Liaised between the external customer and internal departments consistently increasing responsibilities in the knowledge of our internet offering, technical services, and support, account management, staff training, customer needs analysis, presentation skills, sales skills, changing program development and implementations, EDI offering, information technology, OfficeMax host systems.
- Ensured approval of images uploaded to the eCommerce site.
- Operated Silhouette software for personalized/custom orders.
- Able to perform the workload even though several people were laid off during time at the company.
- Helped lead a team of 8 employees to successful performance in a new project Trained top-performing employees A resource to leaders.
Experience
2-5 Years
Level
Junior
Education
G.E.D
Ecommerce Specialist Resume
Headline : Seeking an eCommerce Specialist position wit an outstanding career opportunity that will offer a rewarding work environment along with a winning team member.
Skills : MS Office, Managing, Interpersonal, Specialist.
Description :
- Responsible for the all EDI process, this includes mapping EDI transactions, program development for interfacing, and moving electronic data into our business applications, or extracting data to send using various protocols like FTP, AS1, and AS2.
- Included transactions like Inbound Purchase Orders (850), Invoices (810), and Advance Ship Notice (856), LOWES, Wal-Mart, Home Depot, etc.
- Increased the number of orders that received electronically from 30% to 70%, by proactively contacting customers and setting them up into our EDI process.
- Responsible for upgrades to our EDI software packages, these include: Sterling Commerce (Gentran), Patrick Townsend use for FTP on the AS400, Zmod from Trailblazer used for AS1, AS2 protocols.
- Processed new inventory into the company system for sale on eBay and other websites.
- Maintained sales on eBay.
- Monitored items through post-sale processes from invoice receipt to shipping to ensure timely departure from the warehouse.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Ecommerce Specialist Resume
Objective : As an Ecommerce Specialist with 7 years of experience in working closely and collaboratively with the web and IT team to implement the consumer commerce journey.
Skills : Photography, Customer Service, Microsoft Office, Adobe Photoshop, Adobe InDesign, Administrative Duties.
Description :
- Began in a marketing analyst role, doing research, analytics, and reporting.
- Spent the past three years as a product manager of an eCommerce microsite program.
- Worked cross-functionally across teams, drafted requirements documents created wireframes and hi-fi mockups, and worked closely with designers, technical teams, and project management to get new apps and updates completed on schedule.
- Learned SQL, PHP, JavaScript, HTML, and CSS, and designed and built their own PHP web app for the tech support team, which automated several processes and improved their response times.
- Responsible for increasing customer utilization of the electronic ordering system.
- Supported field and store teams.
- Strengthened utilization of shop management system integration.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Ecommerce Specialist Resume
Headline : Ecommerce Specialist with 3+ years of experience in developing the business model for direct commerce and work with Manager to get organizational buy-in through the gate process.
Skills : Management, Research, Customer Service.
Description :
- Managed all client relations for Salvatore Ferragamo eCommerce, answering all client inquiries for the United States.
- Answered, screened, and escalated all client-related calls, managing corresponding client data in the Ferragamo Coheris CRM databases and Microsoft Excel spreadsheets Collaborate with Ferragamo eCommerce Brand Manager on all brand projects, acting as an administrative leg for some projects and the project coordinator and representative for others Meet and greet visitors, staff and guide new candidates to interviews and meetings.
- Provided stellar product knowledge, representing a high level of proficiency in sales by converting a percentage of phone clients into phone orders.
- Directed the Trunk Show clientele base and coordination and managed all the Trunk Show Orders for the FW14 collection.
- Supported / Implemented Treasury, Finance, and Human Resources EDI processes.
- Improved capability to capture and monitor requests for EDI Implementations and troubleshooting.
- Increased EDI utilization metrics for the Global AP process.
Experience
5-7 Years
Level
Executive
Education
GED
Ecommerce Specialist Resume
Headline : Ecommerce Specialist wit 6+ years of experience in Building out direct commerce capability on owned websites including short-term opportunities to learn and longer-term solutions to scale.
Skills : Sales, Instruction, Training.
Description :
- Served as Project Coordinator for in-house development or implementation of the vendor- based automated systems (EDI).
- Wrote program code by implementing the design according to X12 programming standards and design specifications, and appropriate language for orders, shipments, and invoicing transactions.
- Tested programs and systems by analyzing them to determine system errors and recoding programs to correct such errors.
- Assisted staff and outside users with difficult application problems and responded to and resolved end-user technical problems.
- Increased implementation of new EDI customers by 40 within the first 6 months Increased online customer usage by 70% for increased revenue of $70k quarterly Implemented online employee anniversary and recognition rewards program Assisted with the start-up of new company acquisition in Illinois and Indiana INSTRUCTOR EXPERIENCE.
- Trained in Adobe Experience Manager (AEM), Adobe Digital Asset Manager (DAM), Adobe Lightroom & Photoshop Assisted with the launch of Motel 6 and Studio 6 websites Regularly attend and participate in Sprint Planning Sessions, Executive Demos and day to day User Story composition Work with and coordinate monthly promotions with Commission Junction.
- Coordinated photography appointments between Real Tour Vision (RTV) and Motel6/Studio6 properties both corporate and franchise-owned.
Experience
5-7 Years
Level
Executive
Education
G.E.D
Ecommerce Specialist Resume
Objective : A dedicated leader and a results-oriented recent graduate with the desire for a position within a growing organization. A driven passion to be a member of and support a multi-faceted team utilizing my strong communication skills to achieve winning results.
Skills : Online Database Management, Market Research, Team Building Experience, Inventory Management, Exceptional Communication, Microsoft Office, InDesign, Adobe Photoshop.
Description :
- Started on the Proctor and Gamble account as a temporary data entry clerk.
- Supported live chat for customers requesting immediate help.
- Trained in Adobe Experience Manager (AEM), Adobe Digital Asset Manager (DAM), Adobe Lightroom & Photoshop Regularly attend and participate in Sprint Planning Sessions, Executive Demos, and day to day User Story composition Work with and coordinate monthly promotions with Commission Junction.
- Managed relationships with TripAdvisor on a daily and weekly basis.
- Uploaded new content via ICE Portal and other Online Travel Agencies.
- Gathered product data to be uploaded to our websites and online marketplaces.
- Corresponded with customers online and on phone in regards to all product/shipping queries Facilitated/managed shipping process for deliverable items.
Experience
2-5 Years
Level
Executive
Education
Bachelor Degree
