Email Administrator Resume Samples

An Email Administrator is tasked with the core duty of managing and administering the company’s email systems. The individuals ensure smooth workflow of all electronic communication and systems. Typical duties often seen on the Email Administrator Resume are – maintaining email security, providing technical support, configuring email servers; administering and maintaining email servers, modifying and deleting unneeded email accounts, implementing and monitoring email security protocols; providing technical support to users, setting up and managing email backup and recovery systems; and ensuring email systems comply with relevant data protection regulations.

The most sought-after skills include the following – strong knowledge of email server platforms; a good understanding of email security best practices, the ability to diagnose and solve email-related issues, familiarity with email backup and recovery solutions, and compliance knowledge. Problem-solving and customer service skills are other soft skills that are crucial for this role. A Bachelor’s degree in Computer Science, or Information Technology is typically required. Professional certifications relating to email systems are advantageous.

Email Administrator Resume example

Email Administrator Resume

Objective : As an Email Administrator, expertise in crafting engaging email content, managing subscriber lists, and analyzing campaign performance will be crucial in driving customer engagement and achieving marketing objectives.

Skills : Email System Administration, Security, and Data Protection.

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Description :

  1. Gateway-based and cloud-oriented Email security administration, inspection, configuration, maintenance, and remediation.
  2. Created, blocked, or enabled access via SPF, DKIM, ARC, and other email settings.
  3. Phished and spam incident remediation through our easy-to-use platform.
  4. Accessed disable for compromised accounts.
  5. Tested new anti-phishing software and e-mail providers (full Gmail vs. full Windows).
  6. Supervised administrative staff and divided responsibilities to ensure performance.
  7. Coordinated email activities and operations to secure efficiency and compliance with company policies.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's Degree In Computer Science


Email Administrator Resume

Summary : As an Email Administrator, monitored server performance and mail routing. Mail Server Administrator creates user accounts and maintains security levels on databases.

Skills : User Account Management, Email Client Support.

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Description :

  1. Developed and executed comprehensive email marketing strategies aligned with overall marketing goals, target audience segments, and customer journey stages.
  2. Created compelling and relevant email content, including copywriting, visuals, and calls-to-action (CTAs), while
  3. Adhered to brand guidelines and optimized for mobile responsiveness.
  4. Segmented subscriber lists based on demographics, behaviors, and preferences to deliver personalized and targeted email experiences that resonate with different audience segments.
  5. Managed end-to-end email campaign execution, including template design, list management, scheduling, testing, and deployment using email marketing platforms.
  6. Planned, implemented, and analyzed A/B tests on various elements of email campaigns, such as subject lines, content, CTAs, and send times to optimize performance.
  7. Set up and managed automated email workflows, such as drip campaigns, welcome series, and lead nurturing.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Information Technology


Email Administrator Resume

Summary : As an Email Administrator, monitored existing messaging infrastructure and server usage, ensuring proper working order. Provided recommendations and plans for improvements to the e-mail network. May document internal policies or develop training for end-users.

Skills : Email Backup and Recovery, Troubleshooting.

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Description :

  1. Monitored key email metrics (open rates, click-through rates, conversion rates.), analyzed campaign performance, and provided actionable insights for continuous improvement.
  2. Maintained email list hygiene, managed unsubscribes, and ensured compliance with email marketing regulations such as CAN-SPAM and GDPR. ·
  3. Worked closely with sales, professional learning, product, and marketing teams to ensure consistent branding, messaging, and alignment of email campaigns with broader marketing initiatives.
  4. Worked closely with the Product Marketing team and sought approval on all content, proof, and campaigns prior to execution.
  5. Prepared regular reports highlighting email campaign effectiveness, trends, and recommendations for optimizing future campaigns.
  6. Kept up to date with industry trends, best practices, and emerging technologies in email marketing to propose innovative ideas and strategies.
  7. Answered and transferred phone calls.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree in Marketing

Email Administrator Resume

Objective : As an Email Administrator, made recommendations to management for employees wishing to gain privileged system access and adapt a systems security measures to enable such access.

Skills : Email Archiving and Server Maintenance.

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Description :

  1. Processed and transferred information and checked and actioned email inquiries.
  2. Review data and records and manage administrative duties.
  3. Developed and maintained documentation of email administration processes, including user guides and standard operating procedures.
  4. Warmly greet visitors, answer and direct phone calls promptly, field solicitors, and maintain office efficiency by arranging necessary repairs.
  5. Generated and distributed memos, letters, spreadsheets, forms, faxes, and emails.
  6. Updated documents used by accounting, production, and field services as requested.
  7. Maintained a schedule of meetings, appointments, and travel arrangements and provide timely reminders of the same.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree in Communications

Email Administrator Resume

Objective : As an Email Administrator, identified problems with a company mail network and initiated solutions to make working practices more efficient. Monitored the performance of an electronic mail system by carrying out various qualitative assessments and spot-checks on network performance levels.

Skills : Scripting and Automation, Communication, Project Management.

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Description :

  1. Coordinated and oversaw all email activities.
  2. Ensured that all relevant company procedures and policies are being upheld.
  3. Supervised the members of the administrative team and coordinated their activities.
  4. Kept databases in check and updated them regularly.
  5. Controlled the office supplies state and made sure it was under office needs.
  6. Supervised the cleaning crew and maintained cleanliness in the office space.
  7. Elaborated travel itineraries for C-level managers and planned events for lower staff.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Bachelor's degree in Communications

Email Administrator Resume

Objective : As an Email Administrator. assisted with billing by preparing and sending invoices, maintaining client databases, tracking accounts, overseeing the invoice workflow, and assisting in copying and distributing production orders and other internal documents.

Skills : Strong time-management skills and Ability to multitask.

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Description :

  1. Assumed the appointment-arranging activities, including schedules, room reservations, and catering.
  2. Regulated billing cycles and costs, as well as staff expenses and holiday requests.
  3. Answered e-mails resolved phone queries, and sorted letters.
  4. Made sure the reception area looked presentable and greeted customers.
  5. Undertaken interaction with upper management and fulfilled their orders.
  6. Improved professional knowledge by attending conferences and workshops.
  7. Handled outgoing postal deliveries and tracked down the special ones.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
BA in Office Administration

Email Administrator Resume

Summary : As an Email Administrator, maintained reliable and secure email infrastructure, troubleshooted email issues, and provided technical support to employees.

Skills : Critical thinking, Independent work ethic.

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Description :

  1. Managed hands-on email coding, campaign setup, QA, and proofing within our email platform (Oracle Responsys), including audience definition, content creation, and campaign deployment for ad hoc promotional email campaigns.
  2. Resized and modified graphics/images used within email templates.
  3. Collaborated with key stakeholders from marketing, merchandising, and operations teams to ensure a coordinated consumer experience and drive email performance.
  4. Partnered with vendors to ensure timely and accurate program deployment.
  5. Pulled email engagement reporting every week to report to business leaders.
  6. Assisted in the development and implementation of the benefits communication calendar across email, site, app, and retail teams.
  7. Worked with retail marketing and collaboration partners to ideate new and exciting loyalty benefits to offer in-store and online.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BA in Office Administration

Email Administrator Resume

Objective : As an Email Administrator, received and directed visitors, word processing, creating spreadsheets and presentations, and filing. Responsible for office projects and tasks, as well as overseeing the work of junior admin staff.

Skills : Strong interpersonal skills, including written and oral communication skills.

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Description :

  1. Reviewed the processes on a periodic basis to ensure the proper functioning and validity of the process.
  2. Resolved all the queries of the Tier 1 customer group.
  3. Processed the everyday email requests and helped in troubleshooting.
  4. Maintained and executed the routine messaging in the organization.
  5. Processed the backup information and the recovery process in time of emergency.
  6. Performed administrative tasks for the messaging and the mobile devices on an everyday basis.
  7. Administered the functioning of the mail lists, the email accounts of the people in the organization.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Freelancer
Education
Education
BSc in Office Administration

Email Administrator Resume

Objective : As an Email Administrator, responsible for maintaining a professional reputation for a company by developing professional protocol standards and reducing trivial usage of email for personal use.

Skills : Excellent written and verbal communication skills.

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Description :

  1. Monitored the server configurations and all of the client accounts on the server.
  2. Regulated the Spam filtering process and the PIM synchronization with the cell phones.
  3. Recorded the documents of the email use and the troubleshooting carried on them.
  4. Provided a second level of user support to the system.
  5. Maintained the email system at all times.
  6. Helped the associates in the upgrades and the email migrations.
  7. Managed external and internal phone and email inquiries, and redirected calls to the appropriate department or individual.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BSc

Email Administrator Resume

Objective : responsible for developing, maintaining, supporting, and optimizing key functional areas, particularly Office 365/Exchange server operations and monitoring.

Skills : Solid interpersonal skills, Administering, Configuring, and Tuning mail servers.

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Description :

  1. Compiled and filed physical and digital paperwork to aid accessibility and organization.
  2. Coordinated meeting rooms and conference facilities.
  3. Planned staff travel and accommodation arrangements.
  4. Managed schedules and appointments and oversaw diary management.
  5. Monitored and ordered office supplies and equipment, maintaining accurate inventory records.
  6. Provided general support to your team, manager, and stakeholders.
  7. Dealt with telephone and email inquiries from customers, as well as internal colleagues, directing calls to the relevant person or department.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
BSc